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Headphone jack is not working on a laptop

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs.

According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place.

There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

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How you can stop PUPs

• Read carefully before accepting the license agreement as it might have a clause about PUPs. • Do not accept standard, express, default, or any other installation settings which are recommended. Always select “custom” installation. • Install an advert blocker/pop-up blocker; Deploy anti-malware products like Safebytes Anti-Malware. These types of software programs could establish a wall between the computer and online criminals. • Be alert if you download and install freeware, open-source software, or shareware. Never install applications that seem suspicious or malicious. • Use official product websites for downloading software. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled with some sort of unwanted programs.

Can't Install Safebytes Anti-malware due to the presence of Malware? Do This!

Practically all malware is bad, but certain types of malicious software do more damage to your computer or laptop than others. Some malware sits in between the computer and the internet connection and blocks a few or all websites which you want to check out. It might also prevent you from the installation of anything on your PC, particularly anti-virus programs. If you’re reading this article right now, you’ve perhaps recognized that virus infection is a reason for your blocked internet traffic. So what to do when you want to install an anti-malware application like Safebytes? There are a few actions you can take to circumvent this issue.

Download the software in Safe Mode with Networking

In Safe Mode, you are able to change Windows settings, uninstall or install some software, and remove hard-to-delete viruses and malware. If the virus is set to load immediately when the computer boots, switching to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you can download, install, as well as update anti-malware software from there. Following installation, run the malware scanner to eliminate most standard infections.

Switch to an alternate web browser

Certain viruses might target vulnerabilities of a particular web browser that block the downloading process. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Chrome or Firefox, to download your preferred anti-malware program – Safebytes.

Install and run anti-malware from a USB drive

Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected system. Follow these steps to run the antivirus on the infected computer. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug in the USB drive into the uninfected PC. 3) Double click on the downloaded file to open the installation wizard. 4) Choose a USB flash drive as the place when the wizard asks you where you wish to install the application. Follow activation instructions. 5) Remove the USB drive. You may now use this portable antivirus on the infected computer. 6) Double-click the antivirus software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best Anti-Malware Program

These days, anti-malware software can protect your PC from different types of internet threats. But exactly how to decide on the right one among various malware protection application that is available out there? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some are worth your money, but most aren’t. You have to purchase a product that has obtained a good reputation and detects not only viruses but other sorts of malware too. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious end user. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware software program. With its cutting-edge technology, this application will let you eliminate several types of malware like computer viruses, trojans, PUPs, worms, adware, ransomware, and browser hijackers. SafeBytes has great features when compared to other anti-malware programs. The following are some of the features you will like in SafeBytes. Real-time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They are very efficient in screening and getting rid of various threats because they’re constantly revised with new updates and alerts. World-class AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your computer. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep within your personal computer. Internet Security: SafeBytes checks and gives a unique safety ranking to each and every site you visit and block access to web pages known to be phishing sites, thus protecting you against identity theft, or known to contain malware. Fast Scan: Safebytes Anti-Malware, with its advanced scanning engine, offers ultra-fast scanning which can immediately target any active on-line threat. Lightweight: This program is not “heavy” on your computer’s resources, so you will not notice any performance problems when SafeBytes is operating in the background. Premium Support: For any technical issues or product support, you can get 24/7 professional assistance via chat and email.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RegCleanPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RegCleanPro

Files: File %APPDATASystweakRegClean ProVersion 6.1ExcludeList.rcp. File %APPDATASystweakRegClean ProVersion 6.1German_rcp.dat. File %APPDATASystweakRegClean ProVersion 6.1log_06-13-2013.log. File %APPDATASystweakRegClean ProVersion 6.1results.rcp. File %APPDATASystweakRegClean ProVersion 6.1TempHLList.rcp. File %COMMONDESKTOPRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro entfernen.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegister RegClean Pro.lnk. File %PROGRAMFILESRegClean ProChinese_rcp.ini. File %PROGRAMFILESRegClean ProCleanSchedule.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup_Intl.exe. File %PROGRAMFILESRegClean Proisxdl.dll. File %PROGRAMFILESRegClean ProRCPUninstall.exe. File %PROGRAMFILESRegClean ProRegCleanPro.dll. File %PROGRAMFILESRegClean ProRegCleanPro.exe. File %PROGRAMFILESRegClean Prosystweakasp.exe. File %PROGRAMFILESRegClean Proxmllite.dll. File %WINDIRTasksRegClean Pro_DEFAULT.job. File %WINDIRTasksRegClean Pro_UPDATES.job. Directory %APPDATASystweakRegClean ProVersion 6.1. Directory %APPDATASystweakRegClean Pro. Directory %COMMONPROGRAMSRegClean Pro. Directory %PROGRAMFILESRegClean Pro. Registry: Key Distromatic at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_LOCAL_MACHINESOFTWARE.
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