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Headphone jack is not working on a laptop

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs.

According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place.

There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

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Option 1 – Try to update your Display driver

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  • Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
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findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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Reset Windows computer without Settings app
As you know, the Settings app is a vital part of Windows 10 as it helps in fixing issues in the system and offers users access to various Troubleshooters, as well as the Reset function and many more. So if you want to Reset this PC or a Windows Store app, you need to use the Settings app to do so. However, one of the most annoying errors you can encounter when using the Settings app is that it crashes or sometimes does not open at all. Thus, if you are having issues with this app, worry not for there are alternative ways you can try to reset your Windows 10 PC. For you to reset your Windows 10 PC without using the Settings app, the main option you have is to use the Advanced Startup options and there are different methods by which it can be accessed. It can be accessed via Lockscreen, Command Prompt window, or via Start Menu.

Option 1 – Reset Windows 10 via Lockscreen

  • You need to first boot into the Advanced Startup options from the lock screen. If you’re already logged in to your account, you have to hit the Win + L keys to get on the lock screen.
  • Next, click on the Power button located at the bottom right corner of the screen.
  • After that, hold the Shift key and click on Restart to restart your computer into the Advanced Setup option mode. And from there, you can reset your Windows 10 computer.

Option 2 – Reset Windows 10 via Command Prompt

  • Search for “cmd” in the Cortana search box or hit the Win + R keys to open the Run box and type “cmd” in the field and hit Enter to open Command Prompt.
  • If a User Account Control or UAC prompt appears, click Yes to proceed in opening Command Prompt.
  • After that, type the following command and hit Enter to execute it:
shutdown /r /o /f /t 00
  • After you execute the command, it will restart your computer into the Advanced Startup options where you can reset your Windows 10 computer.

Option 3 – Reset Windows 10 via Start Menu

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option or the “Remove everything” option depending on your preference, and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer.
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How to fix Windows 10 Update error 0x8024a000

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms
  • You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
  • Your PC frequently crashes with Error 0x8024A000 when running the same program.
  • Windows runs sluggishly and responds slowly to mouse or keyboard input.
  • You cannot connect to the Windows update server and the update will not start.
  • You may also receive the error message saying that some files could not be updated.

Solution

Restoro box imageError Causes

There may be various causes for this error. Some of which are:
  • No Internet connection
  • Windows operating system is overloaded with invalid system references
  • Corrupt download or incomplete installation of Windows Update software.
  • Faulty cable, router or modem
  • Windows update services are missing
  • The system is infected with malicious programs
  • Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

  1. Press the Windows button + W on your keyboard
  2. In the search box type “troubleshooting”
  3. In the troubleshooting box, select the View all tab
  4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.
  1. On the command prompt, type sfc/scannow
  2. This will scan the system files and fix any error
  3. Reboot the computer and try to install updates
OR
In the command prompt type sfc/scannow.
This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

  1. Press Windows + R
  2. A run dialog box will appear
  3. type services.msc and press OK
  4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
  5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
  6. Reboot your machine and retry installing updates.

Method 4:

  1. Click Start or open search box
  2. Type cmd
  3. Right-click on cmd in start menu and select ‘Run as Administrator’
  4. Type net stop wuauserv
  5. Hit Enter
  6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type Exit
  9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:
  1. Click Start
  2. Type "command" in the search box and DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type "cleanmgr" and hit ENTER.
  8. Disk Cleanup will begin calculating how much occupied space you can get back.
  9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
  10. Check the boxes of the categories you want to clean and click OK.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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