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Disk Cleanup is stuck on Update Cleanup

There is a built-in tool in Windows 10 the Disk Cleanup Utility which can help you restore hard disk space by removing temporary files, Thumbnails, old Windows files, Windows Upgrade logs, Delivery optimization files, and many more. However, from time to time, this built-in tool also experiences some issues. One of these issues is when it gets stuck on Windows Update Cleanup. Read on to find out what you can do in such a case.

When the Disk Cleanup Utility is stuck on the Windows Update Cleanup, the process could be slow and take a long time to complete when purging the files. If this happens, click on Cancel to close the dialog box. After that, try running the Disk Cleanup Tool again as administrator and check if the files that you want to clean is still there or not. If it isn’t there, then this means that the cleanup has been done, otherwise, you need to refer to the options given below.

Option 1 – Try to manually delete the contents in the SoftwareDistribution folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 2 – Try to manually delete the contents of the Windows.old folder

The Windows.old folder is the one that holds the older version of Windows when you upgrade. It comes really useful when you want to revert to the previous version of Windows 10. Thus, you can delete the Windows.old files in case the cleanup tool is stuck.

Option 3 – Try running Disk Cleanup in a Clean Boot State or Safe Mode

Another thing you can try is to restart your computer in a Clean Boot State or Safe Mode. Chances are, there are some programs that are preventing the Disk Cleanup Utility tool to run properly. After you restart your computer in a Clean Boot State or Safe Mode, try to run the Disk Cleanup tool again and then see if it now works or not.

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing this issue. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Run the DISM tool to fix the corruption in the Component Store

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

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Connapi.dll Error Code - What is it?

Connapi.dll is a type of dynamic link library file. This file contains small programs like any other DLL file and is called to load certain programs on your PC. The Connapi.dll error message occurs either when using or installing programs. This error message is displayed in either of the following messages:
“Connapi.dll Not Found" "This application failed to start because connapi.dll was not found. Re-installing the application may fix this problem." "The file connapi.dll is missing." "Cannot start [APPLICATION]. A required component is missing: connapi.dll. Please install [APPLICATION] again." "Cannot find [PATH]connapi.dll"

Solution

Restoro box imageError Causes

Connapi.dll error may occur due to numerous reasons on your PC. The most common causes include:
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  • Corruption of the Connapi.dll file
  • Driver Issues
  • Viral Infection
  • Registry Issues such as bad and invalid entries
This error may hamper your ability to access your desired programs causing you a great deal of inconvenience. And if the underlying cause of the error is related to the registry, then your computer can be at serious risks like system failure and crash.

Further Information and Manual Repair

To resolve Connapi.dll error code on your PC, here is a list of solutions. These are easy, very simple to perform, deliver the best results, and more importantly require no technical expertise.

Solution 1: Check your Recycle Bin - You May Have Deleted the File Accidentally

As dll files are shared files, it is possible that you accidentally deleted the Connapi.dll file while uninstalling a program from your system. In such a situation, go to the recycle bin and look for the file. If you find the missing Connapi.dll file, simply restore it and then try running your desired program again. If the program runs, then the error is resolved. However, if it still persists, then try other solutions given below.

Solution 2: Update the Drivers

Try updating drivers for hardware devices on the system. To do this, go to the start menu and then Control Panel. Double click on Add or Remove programs icon. Now select incompatible drivers and remove them. After that, restart your PC to activate changes. Now go to the manufacturers’ website to download new drivers and install them on your PC.

Solution3: Scan for Viruses

Another solution is to scan for viruses and malware. Sometimes these can also damage and corrupt dll files on your system. To perform a scan, simply download a powerful antivirus program and run it.

Solution 4: Clean and Restore the Registry

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Error Code 80070490 - What is it?

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Solution

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Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

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Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:
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Option 2 – Update Network drivers

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  • After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
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  • Open Setting > System > Storage from the WinX Menu.
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  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
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Option 4 – Delete the contents in the SoftwareDistribution folder

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  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
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Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

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  • Next, tap the F10 or Esc key to open the boot options.
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Option 1 – Perform basic check

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Option 2 – Try installing or updating the USB RNDIS adapter

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  • Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
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About Browser Hijackers

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Browser hijacking signs

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How does a PC get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or even an email attachment to reach a targeted computer system. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objectives. Some browser hijackers spread in user’s PC by using a deceptive software distribution strategy called “bundling” (usually through shareware and freeware). A good example of a popular browser hijacker is the most recent Chinese malware named “Fireball”, which has attacked 250 million computers across the world. It acts as a hijacker but could be changed into a fully functioning malware downloader later on. Browser hijackers will affect the user’s web surfing experience severely, record the websites frequented by users and steal personal information, cause problems in connecting to the net, and eventually create stability issues, causing applications and systems to crash.

Browser hijacker removal

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Start your system in Safe Mode

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Switch over to an alternate browser

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Install and run anti-virus from your Thumb drive

Here’s yet another solution which is utilizing a portable USB antivirus software that can scan your system for malware without the need for installation. Follow these steps to use a thumb drive to clean your infected computer system. 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB port on the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) When asked, choose the location of the pen drive as the place where you want to put the software files. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click on “Scan Now” to run a scan on the affected computer for malware.

Review of SafeBytes Anti-Malware

Do you want to download the very best anti-malware software program for your desktop? You can find many applications available that come in free and paid versions for Windows systems. A few of them are great, some are ok types, and some will harm your computer themselves! You need to pick one that is reliable, practical, and has a good reputation for its malware protection. When considering the reliable software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a trusted software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your computer against infections caused by different types of malware and other threats, including spyware, adware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes anti-malware comes with a plethora of enhanced features that sets it apart from all others. Here are a few popular features present in this program: World-class AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep within your PC. Real-time Active Protection: SafeBytes offers complete and real-time security for your computer system. It’ll regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. Web protection: SafeBytes checks and provides a unique safety rating to every website you visit and block access to web pages considered to be phishing sites, thus protecting you from identity theft, or known to contain malware. Low CPU Usage: SafeBytes is a lightweight and simple-to-use anti-virus and anti-malware solution. Since it uses very little computer resources, this software leaves the computer power exactly where it belongs to: with you actually. 24/7 Guidance: You could get high levels of support 24/7 if you’re using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of WebShield without the use of an automated tool, it may be actually possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll probably also want to totally reset your browser to its default settings. If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know precisely what files to remove before undertaking any actions. Please keep in mind that this is for advanced users only and might be challenging, with incorrect file removal leading to additional system errors. In addition to that, certain malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode.
Files: %ProgramData%webshield %ALLUSERSPROFILE%Application DataWebShield %ALLUSERSPROFILE%WebShield Registry: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallmweshield] [HKEY_LOCAL_MACHINESOFTWAREmweshield] [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesmwescontroller]
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The boot configuration data store can not open
The Boot Configuration Data or BCD files have the instructions required by the Windows operating system in order to properly boot the computer. So if you experience any trouble when you boot your computer, then it is possible that it is due to some misconfiguration or even corrupted Boot Configuration Data files. And if you also encounter an error saying,
“The boot configuration data store could not be opened”
while you try to carry out any command on the bcedit.exe, then you’ve come to the right place as this post will guide you on how you can fix this error in Windows 10. This kind of error could pop up if the system is not able to locate the specified file. It is also possible that the requested system device can’t be found or that the boot configuration data store could not be opened. In addition, when you open the System Configuration or MSConfig, you might notice that there is no Boot data, and according to the reports, is that when you try to dual boot the computer, the installer will replace the default bootloader.

Explanation

In case you don’t know, Windows’ earlier versions were stored in the “Boot.ini” file. You can find the entry in the EFI firmware boot manager of the EFI-based operating system which is located at EFIMicrosoftBootBootmgfw.efi. Whatever the cause of the error is, there are several suggestions you can check out to resolve the problem. You can try to set an entry option value in BCD or enable the Advanced options menu, as well as rebuild the BCD. Before you proceed with the troubleshooting options provided below, make sure that you boot your computer into the Advanced Recovery Mode first since that’s where you can find Command Prompt under the Advanced Options. In addition, you also have to suspend or disable BitLocker and Secure Boot on your PC.

Option 1 – Try to set an entry option value in BCD

  • Once you’re in the Advanced Options, select Command Prompt.
  • Next, execute this command to set an entry point: bcdedit /set {current} Description "TheNameYouWant"
  • After the command has been executed, it will enable the system to trust a version of Windows that is not trusted by default. This should fix the problem, if not, follow the next given options below.

Option 2 – Try to specify the BCD file

  • In the elevated Command Prompt, execute this command: bcdedit /store c:BootBCD
  • Once done, the command will give you a list of options and then execute this next command: bcdedit /store c:BootBCD /set bootmenupolicy legacy
  • After that, restart your computer and select your Windows and then tap the F8 key right away.
Note: When you select the legacy option, the Advanced Options menu will be available during the computer boot up and then you can select into which operating system you can boot your computer into.

Option 3 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
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