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Arrows keys are not working in Microsoft Excel

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them.

This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it.

When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

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Diablo 3 lost connection to the game server
Diablo has changed how action RPG games are made and has placed homework for many developers. Diablo 3 is 3rd continuation in the series and to the joy of many players worldwide it has brought some interesting things in the genre like teaming up with other friends to slay demon hordes together introducing much needed multiplayer element. Sadly sometimes we get the error that Diablo 3 can not connect or that the connection to the game server has been lost. Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.
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A Guide to Fixing Error 101

Error 101 - What is it?

Error 101 is a Google Chrome error. You may experience this error if you browse the internet using Google Chrome. This error results when the existing HTTP connection between Chrome and the website is broken. The error is displayed in the following format: “Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.”

Solution

Restoro box imageError Causes

The cause of Google Chrome error 101 cannot be narrowed down. This error can be triggered on your PC due to multiple reasons. These include:
  • The inability of the Google Chrome installer to create a temporary directory on your PC during the installation process
  • Enabled DNS Prefetching
  • Firewall
  • Viral Infection
  • Bad Registry Entries
  • Poor Internet Connection
Though this error code is not fatal, nonetheless it is advisable to fix it to ensure you are able to browse the internet using Google Chrome.

Further Information and Manual Repair

The good news is that this error is quite easy to resolve. Even if you are not a technical whiz you can still manage to fix it by trying these easy and effective DIY methods we have listed below:

Method 1: Reload the Website link on Chrome or Check Your Internet Connection

Sometimes refreshing the webpage can resolve the issue easily. Try doing it. Reload the link by pressing Ctrl +R. This will refresh the webpage. If it starts working then that’s great but if it doesn’t then it is advisable to check your internet connection. Disable and Enable the connection and then try browsing on Chrome again. If websites are accessible then the problem is resolved. If the error persists then try other methods.

Method 2: Disable DNS Pre-fetching

Sometimes this error may occur due to enabled DNS pre-fetching. To resolve the issue, open Chrome, then click on the wrench key. Go to setting and under the bonnet and Privacy section, look for the DNS perfecting option. If it is enabled, then uncheck it to disable DNS Pre-fetching. Save the changes and then close the browser. Now open it again and try browsing on Chrome. If error 101 does not appear and you are able to access websites then the issue is fixed.

Method 3: Scan for Viruses

Another way to fix this is to download and run a powerful antivirus. Scan and remove viruses to fix the problem.

Method 4: Check the permission for your temporary folder

As mentioned above, another underlying reason for error 101 can be Google Chrome installer was unable to create a temporary directory on your system during the installation process. To resolve it, check the permission for your temporary folder. Here’s how to do it: First go to the start menu and type Run. Now enter one of the following directories in the text fields 1. Windows XP: %USERPROFILE%Local Settings 2. Windows Vista: %USERPROFILE%AppDataLocal After that press OK. This will open a new window. In the Window that opens, right-click the temp folder. Now select properties and press the security tab to continue. In the group and user names section, select your user profile name. In the permissions, section verify that the checkboxes for READ, WRITE, and READ  & EXECUTE permissions in the DENY column are not selected. After you have verified, click apply and then ok. Now try reinstalling the Google Chrome browser again on your system.

Method 5: Remove Bad Entries by Cleaning the Registry

Bad entries and cookies saved in the registry can also lead to error 101. You can remove them manually but that will take a great deal of time and can be slightly difficult if you are not technically sound. Therefore, it is advisable to download Restoro. This is a user-friendly PC Fixer integrated with a registry cleaner that scans and removes all registry issues in a few clicks. It removes all the bad entries and junk files cluttering the registry and repairs it instantly. Click here to download Restoro.
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Upcoming Windows 11 features

22H2 update for Windows 11 will arrive later this year and although Microsoft is not releasing anything big there will be some interesting improvements and fixes. We take a look at some that caught our attention.

windows 11 new fetures full screen widgets

Phishing protection

One of the most interesting upcoming features is enhanced phishing protection. Microsoft Defender SmartScreen will be upgraded to alert users when they try to store passwords in plain text files and also if they accidentally type in a Microsoft account password on phishing sites.

"These enhancements will make Windows the world's first operating system with phishing safeguards built directly into the platform and shipped out of the box to help users stay productive and secure without having to learn to be their own IT department,"

Microsoft

File Explorer gets tabs, a modern sidebar, and contextual suggestions

Finally, Windows File explorer is getting tabs that will allow much easier management of folders and files inside it.

It is confirmed that Microsoft is also working on a new 'HOME' sidebar that should be modern in design and in features including OneDrive so you can find everything in one place.

Pinning of favorite files was also mentioned so you can easily pin favorites for quick access.

Full-screen widgets

Windows 11 has brought back widgets in a new way and from all the feedback users are loving them. Currently, you have a widget sidebar on the left part of the screen where you have your chosen store widgets but from the Microsoft teaser, we will have soon the option to have them in full screen.

If you are using a widget for reading news, blogs, etc. this feature will be very good since you will be able to use your whole screen for information and not just a part of it.

Suggested actions

Another new feature is 'suggested actions' which is going to be particularly useful in apps like Microsoft Teams. With this new feature, you can highlight a date in a Teams message and Windows will suggest actions.

For example, if you highlight a date, you'll see a recommendation to create an event in Microsoft Calendar for that day.

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An Easy Guide to Fixing Error D3dx9_43.dll on Your PC

D3dx9_43.dll Error - What is it?

D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs. The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs. This error is often displayed in any one of the following formats:
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  • "D3dx9_43.dll not found. Reinstalling might help fix this."
  • "The file d3dx9_43.dll is missing"
  • "File d3dx9_43.dll not found"
The good news is that this error code is not fatal. This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.

Solution

Restoro box imageError Causes

D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
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  • Outdated drivers
  • Corrupt registry
  • Viral infection

Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process. This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue. Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.

Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
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Toggle to turn Bluetooth On or Off is missing
Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:
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  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.
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How to Fix 0x8007043c Error Code

What is 0x8007043c Error Code?

Have you ever come across 0x8007043c error message pop up on your PC? If yes, then you should know that this error message is generated when any corresponding process or operation cannot be completed successfully by the application. This is a critical Windows OS Error message that should be fixed immediately.

Solution

Restoro box imageError Causes

The 0x8007043c error code is usually triggered by the following reasons:
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  • Failure to update Windows Installer
  • Viruses and Spyware
Common signs of this error code are pop-up messages, program lock-ups, problems with opening documents, and screen freeze.

Further Information and Manual Repair

As soon as you experience this error on your PC, it is advisable to repair it immediately because this error poses high-security risks. Malwares and viruses are notorious for data theft. To fix the 0x8007043c error on your PC, you don’t need to take on the services of an IT professional. This error code is rated as easy to repair. By following the instruction and repair solutions given below, you can easily fix this Window error 0x8007043c in a couple of minutes by yourself. Here’s what you need to do:

Step 1: Scan for Viruses and Spyware

To stop hackers from sneaking into your PC and stealing your confidential data, you must first scan your computer for viruses and spyware on your PC. It is advisable to use a powerful antivirus to ensure your computer is totally virus and spyware clean.

Step 2: Download and Install a Registry Cleaner

After you scan for viruses, you should now download and install a registry cleaner. This is needed because an antivirus does not detect corrupt registry entries. To detect such entries, the registry cleaner tool is the best. After you download a registry cleaner on your system, click the scan button. You will have to wait for a few seconds for the scanning to finish. Once the scanning is complete, click on the ‘Repair’ button to fix the errors. After fixing all the errors, restart your computer. This is important because the registry changes will only come into effect after the system restarts. By following these 2 simple steps, you can easily resolve the 0x8007043c error on your system. However, to prevent this error from occurring again, it is recommended to run the antivirus every time you use your PC.
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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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How to Fix Error Code 0x8007041d on Your PC

Error Code 0x8007041d - What is It?

Error Code 0x8007041d is an error that arises during the Windows 10 Update process. In some cases, this error code can also arise during the Windows 10 Activation process. It is an error code that has been present in multiple versions of the software but usually arises when antivirus or registry issues interfere with the Windows Update or Activation software.

Common symptoms include:

  • Inability to download the needed Windows 10 updates
  • Inability to complete the Windows 10 Update process

If you are experiencing the Error Code 0x8007041d on your machine, there are several methods that you can use to attempt to resolve the problem. Several of the steps that are most successful for the resolution of this error require familiarity with registry and antivirus tools, so if you are unsure of your ability to complete these steps on your own, contact a qualified computer repair technician to assist you.

Solution

Restoro box imageError Causes

In most cases, Error Code 0x8007041d arises when there is a conflict between multiple antivirus or malware tools on the computer, if there is an issue in the Windows registry, or if your Windows Defender software is out of date. During the Windows Update process, the system checks to ensure that there are not any factors that are present that could introduce viruses to the system, so if there are any indicators that could present issues to the software, Error Code 0x8007041d will often arise.

Further Information and Manual Repair

For users who experience Error Code 0x8007041d, there are several steps that can be taken to resolve the issue. If the following methods are not successful for you or if you are unsure of your ability to undertake them on your own, contact a qualified Windows 10 computer technician.

Here are the best ways to attempt to fix Error Code 0x8007041d on your computer:

Method 1:  Remove Additional Security Software Apart from Windows Defender

In some cases, having multiple versions of malware or antivirus software installed on your computer can cause the Windows system to create conflicts between them, which can interfere with your ability to update. During the update process, the system may attempt to determine if there is any malware present, and having multiple kinds of antivirus software present on the same machine may return mixed results.

If you currently are running antivirus software that is separate from Windows Defender, consider removing it from your computer prior to running the update software. This may allow you to successfully complete your update process without conflict. Additional software can be reinstalled after the update is complete, but make sure to keep both sets of software up to date in order to lessen the chances of encountering this error code again during future updates.

Method 2:  Update Your Windows Defender Software

If you currently have Windows Defender as your primary antivirus software, check to see whether it is fully up to date. Out of date antivirus software can cause conflicts with the Windows Update process since the update to Windows 10 will not be able to be completed unless the system is free from viruses or malware.

If you are unsure of whether or not your Windows Defender is up to date, open it and run the process to check for updates, then re-attempt to run Windows Update. In some cases, you may want to restart your computer before running the Windows 10 Update process a second time.

Method 3:  Run the Registry Repair Tool

Another issue that could cause Error Code 0x8007041d is a problem in the system registry. If you believe that this may be the case, run the Windows Registry Repair Tool on your machine to check for and resolve any issues. This is a fairly simple and straightforward tool to use, but it can help you to resolve any number of problems that may interfere with your ability to update your Windows 10 software.

If you have taken the steps listed above, restart your computer before attempting to proceed with the Windows Update process. If the three methods listed above are not successful in completely resolving Error Code 0x8007041d on your machine or if you are not comfortable in your ability to implement these steps on your own, contact a qualified Windows repair technician who is familiar with the Windows Update process to assist you.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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Disabling the Blur on Login Screen in Windows
You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

  • First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
  • Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
  • After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.
Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
  • From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
    • “This policy setting disables the acrylic blur effect on the logon background image.”
    • “If you enable this policy, the logon background image shows without blur.”
  • Now click on OK and then check the login screen.
Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.
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