Troubleshooting Fortnite Connection Issues

Users are reporting that randomly their screen will just go black for a second and come back. When this happens, it usually distorts any video currently on the screen; sometimes, they can resume working on the PC normally. However, when they view the event logs, they see the error message Display driver nvlddmkm stopped responding and has successfully recovered. In this article, we will address solutions to this issue and how to not have it again.

1. Remove Aura iCUE plugin (applies to only ASUS motherboards)

   Some PC users discovered that iCue adds an Aura plugin for ASUS MOBOs. That, combined with EVGA Precision X1, was causing the error it seems – this was determined when the screen would turn off and on when opening EVGA x1 software. In this case, the issue was resolved by removing the Aura iCUE plugins.

2. Change Power Management mode

   Right-click the battery icon on the notification area on the right of the Taskbar. Select Power Options. In the Power Options window, locate your current Power Plan. Select High performance, if that’s not your current power plan. Now, click on Change plan settings next to it. Now click on Change advanced power settings. Expand PCI Express section. Expand Link State Power Management. Now set power saving to Off for both On battery and Plugged in state. This would fix any issues caused by the low power of the video card. Click Apply > OK to save changes.

3. Update graphics driver

   Go into device manager Expand display adapter section Right-click on adapter Click on update driver Reboot

4. Rollback graphics driver

   Go into device manager Expand display adapter section Right-click on adapter Click on Roll back driver Reboot

5. Uninstall and reinstall graphics card driver

   Go into device manager Expand display adapter section Right-click on adapter Click on Uninstall device Reboot

6. Replace the graphics card

   If everything else failed, replace the graphic card

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

• Tap the Win + I keys to open Windows Settings.
• Next, select Devices from the menu and click on Bluetooth.
• After that, make sure that the toggle switch for Bluetooth is turned on.
• Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
• Then go back to the Bluetooth section and click on Bluetooth or other devices.
• From there, click on Add Bluetooth and select Surface Dial.
• Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.

Error 118 - What is it?

Error 118 is a typical Google Chrome error. It pops up when Google Chrome fails to load websites like Facebook. It is usually displayed in the following format:

‘Error Message: Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.’

Solution

Error Causes

Error 118 may be triggered due to several reasons. This includes:

• Problems with DNS setting
• IP Address is filtering websites
• Cookies and invalid registry entries

Further Information and Manual Repair

To ensure smooth internet browsing on Google Chrome, it is advisable to repair the error 118. If error 118 is not resolved you will be unable to load and access your desired websites. To avoid inconvenience and resolve the issue immediately, try the methods suggested below. These are easy and effective do-it-yourself methods that require no technical skills.

Method 1 - Change Proxy Settings

If your IP address is filtering websites, then you might experience error 118 while using Google Chrome. When this is the error cause, then it is advisable to add a proxy for your PC. To change proxy settings and add a new proxy, simply click on Customize and Control Google Chrome menu. Now click the options button. Under the Google Chrome Options window select the Under the Hood tab. After that in the Network, section click the change proxy settings button. Check Show Suggestions for navigation errors and Use DNS pre-fetching to improve page load performance boxes. Now under Internet Properties, click LAN Settings. Under LAN settings you will see the Proxy Server box, check it, and enter your new proxy settings. Click OK to confirm and save settings. This will hopefully resolve the issue.

Method 2 - Change to Google DNS

When the error is related to DNS settings then try this method to resolve it. Simply set DNS to use Google DNS. Here’s how it’s done:

1. Go to the start menu, click Windows Control Panel, Network and Internet, and change adapter settings. Here you will see Local Area Connection.
2. Right click to select properties at the bottom.
3. Check Internet Protocol Version 4 and click properties.
4. Now check the ‘Obtain an IP address automatically’ box and also select the option that says ‘Use the following DNS server addresses’.
5. Change Preferred DNS to 8.8.4.4 and Alternate DNS server to 8.8.8.8 now click OK to confirm.

Method 3 - Remove the Bad Entries and Cookies Damaging the Registry

Bad entries and cookies saved in the registry can also trigger error 118. To fix the issue immediately download Restoro. This is PC Fixer with multiple utilities including a registry cleaner. The registry cleaner removes all bad entries and cookies in seconds and repairs the damaged registry. Click here to download Restoro and resolve error 118.

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:

• 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
• 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
• 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
• On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• Next, type the following command and hit Enter:

DIR /AL /S

• After you enter the command, it will display the JUNCTION list.
• Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
• Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:

• Take note of the path for which the error occurs.
• Then create the corresponding folder.
• Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

Missing Dciman32.dll Error – What is it?

Dciman32.dll is a type of dynamic link library. Just like any other dll file, it includes instructions and is called to load and run different programs. The Missing Dciman32 dll error code occurs when the program dependent on this dll file type is unable to load the file. This error can occur while using or installing certain programs on your system.

• "Dciman32.dll Not Found"
• "Cannot find [PATH]dciman32.dll"
• "This application failed to start because dciman32.dll was not found. Re-installing the application may fix this problem."
• "The file dciman32.dll is missing."
• "Cannot start [APPLICATION]. A required component is missing: dciman32.dll. Please install [APPLICATION] again."

Solution

Error Causes

The Dciman32.dll error causes include:

• Dciman32.dll file corruption or removal
• Poor program installation that uses Dciman32.dll file
• Registry issues
• Hardware failure
• Malware infection

Further Information and Manual Repair

Here are some of the easiest and effective ways to fix the Dciman32 dll error on your PC:

Method 1 - Restore Dciman32 dll file Back on your PC

Remember DLL files are shared files. You might have deleted this file while uninstalling some other program on your PC. Therefore to restore Dciman32.dll file, first check your recycle bin. If you locate it, then that’s great however if you don’t, then another way to restore the Dciman32.dll file is to download it from the internet.

Method 2 - Update Drivers for Hardware Devices

To update the driver first download the latest drivers from the hardware manufacturer’s website. Now go to the start menu, then the control panel and then click the device manager. Once you open the device manager, locate the hardware device you want to update the driver for. For example, if you experience a Dciman32 dll error when you play a 3D video game, then this indicates that you need to update the drivers for your video card. Navigate through different categories of hardware devices by clicking the icon to find the hardware you want to update. After finding the hardware you’re updating the driver for, right-click on the hardware’s name and then choose properties and then the driver tab. Click update driver button. This method will take approximately 10 to 12 minutes. To activate the changes you will have to restart your PC.

Method 3 - Reinstall the Program that Uses Dciman32.dll File

Another way to resolve the Dciman32.dll error code on your system is to reinstall the program showing the error message. Poor program installation can also be the reason for the error occurrence. To reinstall the program, first, you will have to uninstall the program showing the error message, and then restart your PC to activate changes. Once your computer restarts, reinstall the deleted program. Make sure that the disc or the CD you are reinstalling the program from is bug-free and not scratched.

Method 4 - Scan your PC for Registry Issues and Viruses

If the dll error still persists, then this means either the error is triggered by viruses or registry issues. To resolve these issues you will have to install and run programs on your PC antivirus and a registry cleaner. However, you should note that installing too many programs can slow down your system’s performance.

Restoro

The best way to scan for viruses and registry issues without compromising your PC performance is to download Restoro. This is a multi-functional PC Fixer embedded with 4 powerful and unique PC repair utilities including an antivirus that scans all kinds of viruses, Trojans, and malware. It also features a registry cleaner that removes all unwanted files saved in the registry, cleans the registry, repairs the damaged dll and system files including the Dciman32.dll file, and restores them back to normal. Furthermore, to ensure your system performance at its optimum level, it is also embedded with a system optimizer. And forth utility it features is Active X controls and class scanner. This is a safe and a user-friendly program compatible with all Windows versions. Click here to download Restoro now.

A couple of Windows 10 users have reported an error on domain-connected systems when they tried accessing their computer systems remotely. This occurs when the network level authentication or NLA is enabled on the computer. If you are one of these users, you better keep reading as this post will guide you on how you can fix this error. To resolve this issue, there are several workarounds you can try. You can either disable this option directly via properties or you can also modify some registry entries or sub-keys and restart the system. When you encounter this problem, an error message pops up that states:

“The remote computer that you are trying to connect to requires network level authentication (NLA), but your windows domain controller cannot be contacted to perform NLA. If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the System Properties dialog box.”

Or you could also see this error message instead:

“The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support.”

Before you proceed in troubleshooting the problem using the options provided below, you need to create a backup for your data or system restore point as well as make a copy of any registry entries you are going to modify.

Option 1 – Disable Network Level Authentication via Properties

The NLA is a useful tool that provides your computer with extra security and helps network administrators in controlling who can log into the system with just a click of a single box. However, there are times when it can become a disadvantage and could prevent you from accessing your system remotely. Thus, you need to disable it using Properties.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” and tap Enter to open System Properties.
• Next, go to the remote tab and uncheck the checkbox for the “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)” option.
• Now click the Apply button to save the changes made and exit System Properties and then try logging into the remote computer again and see if the problem is fixed or not.

Option 2 – Disable NLA via Registry Editor

Note that you can only use this option if the first one didn’t work for you. Take note that this option will require you to restart your PC completely which could mean some downtime if your computer is running a production server. So make sure to save all your work.

• Tap the Win + R keys to open the Run dialog box and then type in “Regedit” in the field and tap Enter to open the Registry Editor.
• From there, click on File > Connect Network Registry and input the details of the remote computer and then try to connect.
• Navigate to the path below after you’re connected:

HKLM >SYSTEM > CurrentControlSet > Control >Terminal Server > WinStations > RDP-Tcp

• After that, change the values given below to “0”
  • SecurityLayer
  • UserAuthentication
• The navigate to PowerShell and execute this command – restart-computer

Option 3 – Disable NLA via PowerShell

PowerShell allows you to tap into the remote computer and once you’ve targeted the machine, you can execute the commands given below to disable NLA.

• Tap the Win + S to open Search and then type in “PowerShell” in the field. Right-click on the related result and select the “Run as administrator” option.
• After opening PowerShell, execute the command below:

2. Once in the PowerShell, execute the following command:

$TargetMachine = “Target-Machine-Name” (Get-WmiObject -class “Win32_TSGeneralSetting” -Namespace rootcimv2terminalservices -ComputerName $TargetMachine -Filter “TerminalName=’RDP-tcp'”).SetUserAuthenticationRequired(0) Note: In the command given, the “Target-Machine-Name” is the name of the machine you are targeting.

Option 4 – Use the Group Policy Editor to disable NLA

Another option you can use to disable NLA is via the Group Policy Editor. This is ideal for you if you are blanket disabling. Just take note that the Group Policy Editor is a powerful tool and that if you make some mistakes by changing values you have no clue about, you can render your computer useless so make sure that you create a backup for all the values before you proceed.

• Tap the Win + R keys to open the Run dialog box.
• Then type in “gpedit.msc” and tap Enter to open the Group Policy Editor.
• From there, go to this path – Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
• After that, search for “Require user authentication for remote connections by using Network Level Authentication” and set it to disabled.
• Now check if the error is fixed or not.

Cyclic Redundancy Check Error - What is it?

To begin with, Cyclic Redundancy Check is basically an error checking technique. This technique is used for data verification. It detects accidental changes in the data. It is used by computers to specifically check the data stored in the hard drive or optical disks (DVD’s and CD’s). The Cyclic Redundancy Check error occurs when the data being verified on the hard drive or optical disks is corrupt. Symptoms for this error code include program lock-ups, slow PC performance, inability to run and execute the desired program, system freeze and shutdown and startup issues.

Error Causes

The Cyclic Redundancy Check error code occurs due to the following reasons:

• Cluttered hard disk
• Registry corruption
• Misconfigured files
• Unsuccessful program installation

All these causes points towards registry issues and poor PC maintenance. The registry is the main database of the computer. This part of the PC saves practically every activity you perform on it including activities like application installation and deletion and web browsing to name a few. With time and frequent PC usage, the files generated from every activity you execute on your system begin to load the registry. These include even the unnecessary files like junk files, internet files and files of applications that you’ve uninstalled. All these files overload the registry and acquire a lot of hard disk space. And when you don’t remove these files on your system, eventually it leads to file misconfiguration, cluttered disk, and registry corruption. New program versions that you want to install and run on your system also don’t function because the files of the old program version still saved in the registry.

Further Information and Manual Repair

As the Cyclic Redundancy Check Error causes data corruption on the hard disk, it is advisable to fix this error right away. The reason is that it can have serious consequences. It can lead to data loss, fatal crashes, and system failures. When it comes to resolving Cyclic Redundancy Check Error, there are two ways to fix it:

Run the CHKDSK application.

This is a built-in feature in your Windows system. It checks for hard disk damage and attempts to resolve it.

Both the DISKPART utility and the Disk Management are useful tools in Windows 10 that manage the disk space allocation, and so on. But these tools are not without errors as you could also encounter some when you run them. Recently, some users reported getting an error that says, “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility”. Here’s the exact message of the error:

“The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks.”

This kind of error only occurs when you try to activate a disk partition on a UEFI system partition. However, the command works only if your computer is based on BIOS/MBR. The UEFI method has no concept of the active partition and since you have a UEFI system, the disk type is GPT instead of MBR. To simply put it, your BIOS needs the MBR disk type while the UEFI needs the GPT disk type. To fix the “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility” error, there are various potential fixes you can try. You might have to disable Secure Boot, convert the disk to MBR or fix the Boot Manager. For more instructions, follow the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try converting the disk to MBR

You can try to change the File System of the drive from GPT to MBR but before you do so, make sure that you create a backup copy of your data to an external drive. Once you have that covered, follow the steps below.

• Create a bootable Windows 10 media and boot your computer from it.
• Next, click on the “Repair your computer” option on the first Windows 10 installation setup window.
• Afterward, select the operating system partition from the given options and click on Next.
• Now select Command Prompt within the System Recovery options box and execute this command to initiate the Diskpart utility: diskpart
• Then type either one of these commands to view the list of all the Disk connects or the partitions on those disks formed: list disk or list volume
• After that, execute another one of these commands depending on the command you previously entered to select the disk or partition you want to select: select disk # or select volume #
• Now execute this command to clean your drive: clean
• Finally, execute this last command to convert the selected disk or partition as MBR: Convert MBR
• Restart your computer and check if the error is fixed.

Option 3 – Try to fix the Boot Manager

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

If you got an Activation Error 0xC004F211 after having installed or upgraded your Windows 10 PC, then this indicates that some hardware in your computer has changed which’s causing the error to pop up. Windows might not be able to determine if the key is used on a new computer or if it’s still the same one if you have just removed or upgraded old hardware. But worry not for this post will guide you in fixing the Windows Activation Error 0xC004F211 on your Windows 10 computer. When you encounter this error, you will see the following error message on your screen:

“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”

Note that although hardware changes cause this error, the minor ones don’t really cause any issues with activation, however, if you have made any significant hardware change such as replacing your motherboard, it will most likely cause the activation error. In such cases, the Windows Activation system will treat this as new hardware and you will need a new license for that. Even if your Windows 10 computer has a genuine key, it might still fail to get activated which results in the Windows Activation Error 0xC004F211. Thus, before you do other troubleshooting steps, you need to run the Windows 10 Activation Troubleshooter first. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

In addition, there is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.

• To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
• From there, go to Activation and select the “Go to Microsoft Store” option.
• After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
• Now update your Windows 10 computer using the new key and it should automatically activate your computer.
• Next, you have to create a Microsoft account or connect your existing local account to your online account.
• Once the system links the key and the account, you need not buy a new license in case something like this happens again.

Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:

• First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
• After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
• A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
• Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
• From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
• Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.