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Troubleshooting Fortnite Connection Issues

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on.

But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time.

One of the before-mentioned issues is a connection issue or unable to connect to game servers.

In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below:
    Username: admin
    Password: password
    If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it:
    [HTTP]
    HttpTimeout=10
    HttpConnectionTimeout=10
    HttpReceiveTimeout=10
    HttpSendTimeout=10[Portal.BuildPatch]
    ChunkDownloads=3
    ChunkRetries=20
    RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.

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Protestware, what it is, and why it is a bad thing

The author of the famous software library mode-ipc that gets over a million downloads per week found that it has some questionable code inside. The code itself behaves like this: if it finds out that your location is within Russia or Belarus it will try to replace the contents of all files on the computer with a heart emoji.

One important thing is that we here are not supporting the current Ukrainian situation and are against any type of violence or war but we also do not support this kind of behavior as well. If we look at this only from a technical perspective, we would then classify the mode-ipc library as malware and a harmful piece of code no matter the motivation behind it.

code block

So this so-called protestware is well basically malware, but not always, it will protest when certain conditions are met. The issue with this is that companies and users should not be placed under harm if they do not share the personal view of the code author. Imagine if, for example, I would publish code to delete all pictures from your computer if my code found out that you do not like metal music. I guess you not liking metal music and war in Ukraine are two very different things but the source is the same, unreliable code that invades your privacy in order to serve one purpose, punishment for disagreeing with my personal views and that should not be allowed.

Not all protestware are equal, some will not harm your computer on purpose, they will just annoy you with some messages like viruses did in their infancy stages, others might place some developer sanctions but no matter the outcome basic principle is the same, it does something without user consent and without informing the user that something like that might happen.

On the internet, many blog posts and discussions were open about this issue and its morality. Discussion is still active with different takes on the situation and how to prevent it. Our take on this matter is that professional developers should have standards and not submit to doing harm for the sake of personal views and feelings.

In the long run, this kind of behavior and practice can only harm developers involved in this kind of entanglement. Infected libraries will in time stop being used since people would not trust them and authors will have a stain on their name as impulsive or not trustworthy.

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Fix Windows Update Error 0x80070652
If you encounter a Windows Update error with an error code 0x80070652 and an error message saying, “ERROR_INSTALL_ALREADY_RUNNING”, then it indicates that there was a previous Windows Update that was not installed successfully. This kind of Windows Update error typically happens when it gets stuck and so to resolve it, here are some suggestions that might help.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x80070652. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading the Windows Update that failed

If the Windows Update that has failed is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
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Fix Slow download speeds for MS Store
As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store. There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell. Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Try to set the bandwidth limit for downloads

  • Tap the Win + I key combination to open the Windows Settings app.
  • After that, navigate to Update & security > Windows Update.
  • From there, select the Advanced options located on the right-side panel.
  • Next, select Delivery Optimization and check the box for “Limit how much bandwidth is used for downloading updates in the background under the Download settings section and then set the slider to 100%.

Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
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Fix Error 0x80244018 when Installing Apps
If you suddenly encounter an error saying, “Something happened and this app couldn't be installed. Error Code: 0x80244018”, when trying to install apps on your Windows 10 computer, then you’ve come to the right place as this post will help you in resolving the problem. It’s not just you that’s experiencing this problem right now as several users also reported getting this error they try to apply a Windows update or download and install the application from Microsoft Store. There could are several reasons why you’re getting this error. It could be caused by a third-party application, or it could be that the update is blocked by your VPN or proxy server, or that the BITS service is disabled. In addition, the error could also be due to some glitch in the component services or it could be that the system files are corrupted. Whatever the cause is, you can fix the error by following any of the given options below.

Option 1 – Run the Windows Update Troubleshooter

Running the Windows Update Troubleshooter can help in fixing Error Code 0x80244018. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Put your PC in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 3 – Restart BITS

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 4 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting Error Code 0x80244018 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least after you’ve successfully installed the app.

Option 6 – Reset Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 7 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the Error Code 0x80244018. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 8 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Error Code 0x80244018.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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Fix Failed to transfer logged messages ...
One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:
“Failed to transfer logged messages to the log event with status 50.”
According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
  • Log in as administrator and right-click on the system drive.
  • Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
  • Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
  • Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
  • Boot your computer in Safe Mode.
  • Next, open Command Prompt with admin privileges.
  • Then type and enter this command to execute it: chkdsk c: /f /r
  • Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.
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Fix rtwlane.sys Blue Screen error in Windows
This post will walk you through fixing the rtwlane.sys Blue Screen error. This kind of BSOD error belongs under the category of the “DRIVER IRQL NOT LESS OR EQUAL” Stop errors. If you encounter this kind of Stop error then it means that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. The main issue with the rtwlane.sys Blue Screen error has something to do with the Realtek PCI-E Wireless LAN PCI-E NIC driver. In other words, it has some issues with the wireless card of your computer which is built by Realtek. And since it this error concerns your wireless card, you might also experience some connectivity problems with your computer as the wireless card refuses to find any network connections and even randomly disconnects. To resolve this problem, you need to refer to the given options below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.
  • Realtek High-Definition (HD) Audio Driver
  • Realtek Card Reader Driver
  • Realtek Local Area Network (LAN) Driver
On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.
  • Open the Device Manager again and then look for Network Drivers.
  • Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Software review series: Adobe Photoshop
From photo editing and compositing to digital painting, animation, and graphic design you can do it all in Photoshop. Bring ideas to life across desktop and iPad. Magically transform images with the power of AI. Learn new skills and share your projects via Livestream. Started as a photo editing application, photoshop has surpassed the original ideas and designs in the following years growing with each release and including more tools and flexibility not matched in other applications. Photoshop was the first to introduce many new features and set standards for other applications. How years have passed product grew and innovation was pushed forward, it took some time but eventually, photoshop was able to set itself as the industry-standard application for pixel editing and it holds that position even today. Throughout the world artist all over the globe are using it to create digital art in various fields be that illustrations, film, photography, texturing, etc. Its vast majority of tools and possibilities as well as its extensibility with plugins, actions, brushes have cemented it in the highest place in any designer or artist toolkit. Today you can get it as a part of a creative suite for a monthly fee on the official adobe website and even if you do not need other creative suite applications photoshop is worth the fee alone. Simply you have to try it, learn it, and then harvest its power. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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How to turn off Live Photo on iPhone

Apple introduced the Live Photo feature way with iPhone 6S in their iOS9. Live Photo idea was that each time you take a photo, your phone will capture a few seconds of video along with sound and all of that is sent when you share your photo. This of course can sometimes be really bad when some not wanted audio gets recorded in the background.

live photo

Since the feature was introduced it has been set as the default option when taking pictures so each time you snap one you just capture a small amount of video and audio along. Good thing is that this feature can be turned off and the even better news is that you can edit your old photos to remove back video and audio.

How to share only photo

You can keep your Live Photos but share only a single still typical photo if you wish. Go to the photos app on your phone and select the photo you wish to share. Press the Share button on the bottom left part of the screen and once the Share menu appears tap on the Live button in the upper left corner of the selected photo. The button should turn grey and become slashed and now you can share only still photo. This is only temporary for this one specific share so next time you want to do this you will have to go through the process again.

How to disable Live Photo

If you are not happy with the previous solution and really do not want to turn off the Live feature each time you want to share a photo or you just simply do not want the feature at all there is way to turn if off for good. Take note that you can temporarily not use this feature just by opening the camera, switching to photo mode, and then tapping on the Live photo button on the toolbar that looks like three circles one inside another. This will temporarily turn the Live Photo feature for this session but next time when you open the camera by default it will be turned on again. This is a good approach if you want the feature but sometimes you just want not to use it.

In order to turn it off completely go to the settings of your phone and go to Camera and then preserve settings. inside the preserve setting turn the switch Live Photo to ON position, now go-to camera and again click on the live photo button to turn it off but this time setting will be saved and next time you open the camera it will not be ON.

Editing old Live Photos

As stated before you can edit your old pictures in order to make them stills. You can edit them to remove audio only but keep the video part, or you can completely remove everything and convert them into typical still images.

In order to only remove audio from your Live Photos go to pictures and select one that you wish to change, click on edit, and inside edit tap on the Live Photo icon (three circles). Next tap on the audio icon located in the top left corner of your screen and it will change into the mute icon. Click on done and you are finished.

To completely remove the Live photo go to Photos, select picture, click on edit and select the live photo button again. This time tap and hold the Live button next to the sound until it turns gray with a strike through it. Click on done and you are finished.

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What to do if JPEG files won’t open in Windows 10
As you know, “JPEG” is one of the commonly used formats for image files which is a compression of digital images. It is one of the topmost used file formats by mobile phones and digital cameras and usually achieves a 10:1 compression with little visible loss in the quality of the image. There are tons of cases as of late, most particularly after the latest Windows 10 update where users were not able to open JPEG files on their PCs. Every time they try to open any JPEG file, they either get an error or nothing happens at all. This issue could be due to the default handler application for JPEG applications not being set or there could be some third-party image viewer not working properly. To fix this issue with JPEG files, refer to the troubleshooting options below.

Option 1 – Try to change the file type association

You need to check if the file type association of the JPEG files are correctly set or not since there are tons of third party programs that change the file type association automatically to themselves without your permission the instant they are installed and so if any of these third-party programs are broken, then naturally, your JPEG files won’t really open. That’s why you can try changing the setting to the default photo viewer instead of the third-party one. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “control panel” in the field and hit Enter to open the Control Panel.
  • After opening Control Panel, click on the Programs category and select the “Default Programs” option from the menu.
  • Next, select the second option “Associate a file type or protocol with a program” and then select the “Choose default apps by file type” option.
  • After that, click on the .jpg file extension and choose the option from the pop-up.
  • Now restart your PC to refresh all your programs and then see if it has fixed the problem or not.

Option 2 – Try to update your computer

Microsoft frequently releases updates to target bugs and improve users’ experience. And this particular error where JPEG files won’t open is already acknowledged by Microsoft so you need to make sure that your Windows 10 PC is updated to the latest released update and that there are no pending updates.
  • Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
  • After that, check for updates and then download and install them if needed.
  • Now restart your PC once the update is done and check if you can now open JPEG files.

Option 3 – Try to reset the Photos app via Settings

Resetting the Photos app could also help you in fixing the problem. Note that this option will reset all the configurations and your data associated with your Photos and makes the application go into a state when you first started using it and that this option will fix any discrepancies that your application might be experiencing right now.
  • Tap the Win + S keys to open the search bar.
  • Then type in “settings” in the field to open the Settings application.
  • After opening Settings, click the “Apps” category.
  • From there, a list of applications installed on your computer will appear.
  • Navigate through these applications until you find the Photos app and then click on the Advanced options.
  • Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
  • Restart your PC once the reset is done.

Option 4 – Try to reinstall the Photos app

Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.
  • The first thing you have to do is tap the Windows + S keys and type in “PowerShell”.
  • Next, right-click on the file and click on the “Run as administrator” option from the context menu.
  • Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  • The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.
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Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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