Troubleshooting Fortnite Connection Issues

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on.

But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time.

One of the before-mentioned issues is a connection issue or unable to connect to game servers.

In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below:
    Username: admin
    Password: password
    If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it:
    [HTTP]
    HttpTimeout=10
    HttpConnectionTimeout=10
    HttpReceiveTimeout=10
    HttpSendTimeout=10[Portal.BuildPatch]
    ChunkDownloads=3
    ChunkRetries=20
    RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.

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Could not find this item, no longer in path
If you were trying to copy, move modify or delete a folder or a file in your computer but you’re not able to do so and encountered an error instead that says, “Could not find this item, This is no longer located in <path>, Verify the item’s location and try again”, then you’ve come to the right place as this post will guide you on how you can fix this error. You can encounter this error when you delete, rename, open or copy a certain file which is often created by third-party software and lacks important information like file format, and so on. Although you can see these files in File Explorer, you might not be able to perform some operations in them. To fix this problem, you need to check out the given suggestions below.

Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.
  • Type in “Command Prompt” In the Start menu to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator” to open Command Prompt with admin privileges.
  • Next, type in “cd” followed by the path where the file is located with this format – “C:/Folder1/Folder2/Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
  • After inputting the command, press Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
    • DIR /A /X /P
    • RENAME (the current name of the problematic file) (a non-problematic name)
    • EXIT
Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.
  • Open Command Prompt with admin privileges like what you did earlier.
  • Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.
rd /s \?X:badfolderpath
Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.
  • After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 3 – Delete the file without any extension

If the file you were trying to delete does not have an extension, this means that Windows does not know what to do with this file which is why it’s throwing an error message. The best thing to do in such cases is to delete the file especially if it takes up a lot of memory. To delete these kinds of files, here’s what you have to do:
  • Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
  • Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:
del *.*
  • After you’re done, open the File Explorer and then check if the file is now deleted or not.
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MS releases ISO for Windows 10 build 21354
On April 7th Microsoft has released Windows build 21354 for their flagship OS and updates are rolling. Alongside the new update builds Microsoft has decided to create and release Windows 21354 build as an installable ISO image for anyone who wishes to do a clean installation of Windows without the need to update it after the installation. We have not seen this move by Microsoft in a long time and honestly, we are welcoming it, it is always great to have updated ISO Windows build than to install the old version and sit through an hour or more of updates. If you are interested in getting this ISO image and you are part of the insider program you can download it from here. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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How to Resolve Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:
‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Restoro box imageError Causes

Socket Error 10060 may occur due to multiple reasons including:
  • Blocked port
  • Data connection incorrect settings
  • When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
  • Registry issues
  • Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.
  • Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
  • Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
  • On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
  • Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
  • To confirm changes, click OK.
  • Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
  • Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.
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Fix Origin code 10.0 Error in Windows 10
Gaming on the computer has become one of the most used past-time activities among people of all ages. And since we are still in pandemic it has only risen as activity. People can acquire a lot of games at various discounts on various platforms and enjoy them at the leisure of their home. Among many game platforms and stores, Electronic art's Origin is one of the bigger ones, and having some titles that could not be found anywhere else coupled with the ability to have access to almost the whole game catalog with one monthly subscription make it one of the most used clients. Sadly as with every piece of software Origin's client is not perfect by any means and it can behave strangely from time to time. Hello everyone and welcome to errortools.com, today we will fix Origin error code 10 which oddly enough can appear out of nowhere and can even appear on the very end of installation for the chosen game. If you have managed to come by this error you are in luck to be here because we have a couple of fixes for it. I know that you might be excited to play the game so let's go and do some fixing

Check Server status

Before diving into technicality and before we start deleting files and fixing things you should check the Server status. This seems maybe like something you should not do but if the server has experienced some kind of downtime or it is in maintenance Origin will throw this error in the client. Unexpected situations can cause various server issues all of a sudden and the first thing is to check are servers online and working. There are various ways to check server status from official origin website to Electronic arts twitter channel to Reddit and many more online server status websites. If it turns out that the server is to be blamed for this error then sit back and wait for EA to resolve the issue, there is not much you can do anyway.

Delete OriginThinSetupInternal.exe

  • After some research, it has come to light that originthinsetupinternal.exe can cause this specific error. The best solution is to delete the file and then run Origin as administrator so the file is remade new.
  • First, make sure that Origin is fully closed, check the taskbar and if it lurks there right-click on it and click on quit
  • Run file explorer and go into the folder where Origin is installed, by default it is C:\Program Files (x86)\Origin
  • Locate OriginThinSetupInternal.exe and delete it
  • Then locate origin.exe and right-click on it and then click on Run as administrator

Reinstall Origin client

If the previous solution has not solved the issue then Origin might have some corrupted files inside it. It is known that the Origin client can produce some bad files if the installation has been forcefully canceled. The best thing is to reinstall the completely whole client.
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in Control panel and press ENTER
  • In the control panel locate programs and features group and double click on it
  • Locate Origin, click to select it, and on top click on uninstall
  • After uninstall process is completed start file explorer and go to the folder where Origin was installed, by default it is C:\Program Files (x86). Locate the Origin folder and delete it.
  • Go to the official origin website and download the new client installation.
  • After the download is finished double click on it and follow onscreen instructions.

Disable antivirus

If every solution so far has not been able to remove error then obviously something else is interfering with the origin client and installation functioning. Altho not advisable, turn OFF your security suite including both firewall and antivirus and try installing the game again. There is the possibility that the origin client or some game file has been marked as false positive by security software thus preventing it from executing properly.
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How to Fix the Error Code 3

Error Code 3 - What is it?

Error code 3 is a type of PC windows error that can occur on any Windows version including Windows XP, Vista, Windows 7, or 8. This error code means that the system cannot find the path specified. The error 3 messages are displayed in the following format: “Error_ Path_Not_Found” or it may sometimes be displayed with the value 3 in this format:  (0x80070003: Error_Path_Not_Found)

Solution

Restoro box imageError Causes

The error code 3 indicates poor PC maintenance. It is a critical sign of an unstable system. The causes of this error code are:
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  • Registry issues
This error code poses serious system threats and should be resolved immediately before the damage is done. If you don’t address this error timely, your PC may be exposed to risks like system failure and crash. And this may lead to valuable data loss.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a technician or be technically sound yourself. What you simply need to do is clean the registry. Here are 2 ways to clean the registry:

1. Manually by Launching Registry Editor

First, launch the Windows registry editor by clicking the start button and selecting run. In the text box type, 'Regedit' and press enter and click OK. Before you make changes to the registry, make sure you create a backup of your existing registry. This is advisable because if you accidentally lose important data during the cleaning process you can also recover the lost data. Once you create a backup, now get started with the cleaning process. Expand HKEY_CURRENT_USER" key, then click on the software key and look for applications that you think could have corrupted the registry. Now delete them. After that, remove the unwanted start-up items, by accessing this link:  My Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Current Version. Now click on the run tab and delete invalid entries/ values. This process may be time-consuming and for some, it may be slightly technical to identify unwanted start-up items.

2. Download Restoro Registry Cleaner

Another way to clean and repair the registry is to download Restoro. This is an innovative and a highly-functional registry cleaner. It is embedded with an intuitive algorithm that detects all the registry issues instantly and removes them right away in just a few simple clicks. It removes all the unnecessary and obsolete files, repairs the registry, and fixes the damaged dll and system files. It has a user-friendly interface and simple navigation which makes it easy for all levels of users to work around it. This software is compatible with all Windows versions. Besides functioning as a registry cleaner, Restoro also functions as an antivirus and a system optimizer. It scans and removes all kinds of malicious software and simultaneously boosts the speed of your PC. Click here to download Restoro and resolve error 3 “Entry_Path_Not_Found” on your PC now!
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Fix DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
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Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
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  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

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Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error
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Combine Hard drives with storage spaces
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How to Create a Storage Space

To create storage space in Windows, press ⊞ WINDOWS + R to open the run dialog. keyboard with windows and r markedIn the run box type in Control Panel and press ENTER run dialog with control panel typed inIn Control Panel find Storage Spaces and left-click on it. Control panel with storage spaces markedOnce storage spaces open, left-click on Create a new pool and storage space storage spaces manage storage spacesOnce you click on create new, you will be greeted with a list of hard drives you can use for this operation. storage spaces select drivesPlease note that all hard drives you choose will be completely erased and formatted and then assign a single drive letter. Click on Create pool. storage spaces resiliency type optionsYou will find yourself in new storage options where you can assign a drive letter, give storage space a name, etc.

Storage spaces types

One thing I would like to focus on here is resiliency type, when you expand the resiliency type drop-down menu you will see 4 options inside. Simple, Two-way mirror, Three-way mirrors, and Parity. Simple: If you choose Simple as an option, you will have maximum hard drive space but no resiliency at all, meaning that if by any chance any of your hard drives malfunction, you are losing your data from that drive completely. Two-way mirror: This option will save your data if one of your drives fails but you need at least 2 drives and storage space will be limited since some of it will be a safe backup option for the case of a drive failure. However if one of your drives fails, you can replace it in a second and keep on working as nothing happened. Three-way mirror: This option similar to the previous one will offer you safe data-keeping from a hard drive failure. this option will save your data even if 2 hard drives malfunction but it will require having 5 of them connected in order to be able to choose this option. Parity: Maybe the most popular option among people who want to have 2 or 3 drives merged but do not want to lose too much space of the two-way mirror option. It offers some protection and it does not take so much space as two-way does, let us say it is a kind of win-win situation.

Conclusion

I personally go for simple and have an important backup on optical drives but only for reason I could use more space, know that this way is requiring from me to always have a backup in optical media and that I will need to restore all of it back if even one HDD fails which could take time. But if this way is ok with you, go for it, you will have more space to use.
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Raptor Lake is promising much

Raptor Lake, a new and upcoming Intel 13th generation CPU will break the 6GHz barrier for the first time ever in normal working mode, overclocked mode in Intel words will go as high as 8GHz. CPU will be 15% faster than Alder lake in single-threaded tasks and a stunning 41% faster in multi-threaded workloads.

The current world record for overclocking is 8.72GHz done with AMD FX-8370 and Intel is aiming at breaking that record with Raptor Lake, of course, this kind of extreme overclocking will require some top-of-the-line nitrogen cooling systems.

raptor lake

Raptor Lake will run on the current LGA 1700 socket, so you will not need to buy another motherboard for CPU and they will also be manufactured on a 10nm process which means that you will need to take care of cooling and power supply if they really go over 6GHz.

Mid-range Intel Core i5-13600K processor will come with 14 cores inside and 20 threads running at a maximum P-core frequency of 5.1GHz, while Core i7-13700K will have 16 cores and 24 threads and run on 5.3GHz max P-core frequency. Best i9-13900K will come packed with 24 cores, 8 of them will be P-cores, and the rest 16 are E-cores, and 32 threads. It will reach 5.4GHz frequency but it was stated it can go to 5.8GHz with Thermal Velocity Boost.

After this statement, we can clearly see that the 6GHz breaker CPU will probably be an i9 special KS variant. In other words, specially tested and picked existing i9 running at higher speeds as was with Alder Lake as well where normal i9-12900K ran at 5.2GHz while i9-12900KS was running at 5.5GHz.

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Do-It-Yourself Guide to Fixing Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
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  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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How to Fix Windows 10 Upgrade Compare Exchange128 Error Message

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Restoro box imageError Causes

The CompareExchange128 error normally occurs due to two possible reasons:

  • CPU lacks CMPXCHG16b Instruction
  • Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

  1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
  1. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
  1. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

  1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
  1. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
  1. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
  1. Download Windows 10, 64-bit version.
  1. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
  1. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
  1. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

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