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Troubleshooting Epic Games Launcher issues

If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.


Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.


Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.


Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.

  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter. 
    This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.


Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.


Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory.
    By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.

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Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
  • ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
  • ADSKFLEX_LICENSE_FILE=@localhost
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
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How to Repair Runtime Error 216

What is Runtime Error 216?

Runtime Error 216 is not a common error message like Runtime Error 339. However, it may sometimes occur when starting up the computer if you are using a Windows-based application or using Internet Explorer.

Solution

Download Available to Completely Repair Runtime Error 216

Restoro box imageError Causes

The runtime error 216 error occurs when your computer gets infected with one or more viruses. The most common virus, in this case, is the SubSeven Trojan virus. Once your computer gets infected with a virus(es) it creates a backdoor on your Windows system. This might give hackers access to monitor your PC remotely. This poses a great risk to confidential information and personal data stored on your PC. The hackers can easily monitor your PC, access your private information and misuse it.

Further Information and Manual Repair

If you experience this error message, it is advisable to repair it immediately without any delays; Runtime Error 216 can make your system vulnerable. Here’s what you must do:
  • First things first, disconnect the internet connection so that the hacker can’t access your PC.
  • Now perform a boot scan through a powerful antivirus.  The antivirus will scan your system for viruses. After the scan is complete, all the disinfected files will appear in the scan report results. You are advised to delete them and click repair to fix the error.
  • Remember the antivirus will not scan infected Windows Registry entries, therefore to remove SubSeven.exe Windows Registry entries go to the start menu and type REGEDIT in the search box.
  • Click on REGEDIT and select Run as Administrator. Now type the following registry path HKEY_LOCAL_MACHINESoftware. This will help locate SubSeven.exe infected files. Once located, delete all of them and close Windows Registry Editor.
To ensure your computer is completely free from SubSeven Trojan Virus and other possible viruses, it is advisable to remove all the recently installed programs and downloaded applications. This is recommended because sometimes while downloading programs, we tend to download corrupted programs which include viruses. It’s, therefore, best to delete all the programs you’ve installed recently. Secondly, to prevent virus and hacker attacks, you must frequently update your security program by installing a powerful antivirus program. Following the repair guide steps will protect your system from malware. It will also help fix runtime error 216 and ensure your PC is protected from similar threats.
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How to be a healthy PC gamer

Spending a large amount of time working or gaming in front of the computer can take a toll on your health. And as someone who indeed spends a large amount of time in front of the computer, I would like to share some insights about how can you be happy and healthy at the same time by incorporating some practices and habits.

gaming

Get good chair

This is first on the list because it matters the most. A proper sitting chair is essential for back health. If your budget allows it, do yourself a favor and get an anatomic sitting chair or gaming chair with lumbar support. It costs but it is worth it.

Learn to sit properly

As the important chair is, sitting properly is also as important as much. Your spine believe it or not is a very important part of your body and you need to take care of it. Sadly long periods of sitting sessions are bad for muscles around the spine that could reflect on the spine itself. Keep your back straight and keep your head not down nor up, place it in a position like when you are walking so the spine that is going from your head is in line with the spine on your back.

Stretch

By medical standards, each hour of sitting should be accompanied by a stretch session since sitting itself is placing too much pressure on certain muscles and blood circulation is lowered. Changing leg position and doing just a little stretch each hour can be really beneficial for your health in long run.

Take breaks

Yes, playing games is fun and most of the time we do not want to stop playing, especially if we are winning but taking breaks is essential for your personal health. Old saying goes that overdoing anything is bad and this applies true even to things that we do for pleasure and relaxation. Take periodic breaks to stretch, stand up and maybe even walk just a little.

Drink water

During long work hours or long gaming sessions, it is not uncommon that we are so focused on our activity that we forget to take our water intake. Approximately 2liters of water per day is needed for an adult person to function properly during that day and if you spend long times in front of a PC do not forget to drink water.

Do not neglect your daily tasks

As enjoyable as it is gaming can make us forget about our daily tasks, do not neglect your life and your tasks. Remember, gaming is only OK if it does not interfere with the daily things that you need to do. Do not postpone going for groceries because of gaming, do not switch shower for another level in the game. Do all of the things you must do first and then sit and game.

Take care of yourself mentally

Having mental health is as important as having a physical one. Playing games is fun, but playing games with someone is even better, do not forget to socialize and invite some friends so you can share some fun times together. Also, detach yourself from outcomes that will come because of gaming, this is very important for gamers that do a lot of PVP games and get annoyed and angry when they lose or when some other player is talking trash. Remember, gaming is for you to relax and enjoy, not to stress you.

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Fix Bad Image Error Status 0xc000012f
When you run a program in Windows 10, error 0xc000012f may pop up, mentioning that the files and binaries you’re trying to run are corrupted. Error 0xc000012f means Bad Image, denoting that the program’s executable or one of the supporting modules is corrupt. Or there is probably a DLL mismatch. This error usually manifests itself after a windows update or after installation of some application, in order to fix it follow the steps below:
  1. Perform SFC scan

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminIn command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer
  2. Run DISM

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminin command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer
  3. Reinstall application

    If this error has been popping up after the application install remove the installed application and install it again. There is the possibility that the application installer has by accident corrupted some files, reinstalling it might fix the issue.
  4. Uninstall Windows update

    In some cases, Windows update can introduce this issue, go to Windows updates, into advanced options, and uninstall the latest update to see if this will fix the error.
  5. Install Visual C++ Redistributable

    Go to the official Microsoft website and download C++ redistributable package and install it
  6. Install new windows update

    If there is a new Windows update install, there is a chance that in the last update something went wrong and it is very likely that it was fixed in the last one.
Read More
Fix Power surge on the USB port
USB ports, just like any other ports, also comes with a power rating. The default power output of a standard USB port is 0.5 amperes and if you notice, mobile phones charge slowly on USB ports which explains why. There are times when Windows may throw an error or warning that says, “Power surge on the USB port”. This kind of error occurs when a connected device tried to draw more power and the error comes as a part of that notification so when you select it, it will say,
“A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device”.
To easily fix the problem, you can try to disconnect the device and click on Reset and if you click on Close, the port will not work until you unplug it and then restart your computer. On the other hand, if disconnecting the device did not resolve the problem, you can try running the Hardware & USB troubleshooter or use a USB hub. You can also try to reinstall, uninstall or roll back the USB drivers or run the OEM diagnostics. For more information, refer to each one of the potential fixes provided below.

Option 1 – Try to run the Hardware & USB troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 2 – Try to use a USB hub

If you’ve encountered the error on a specific device, then it is possible that the device requires more voltage. To fix this error, you can try to use the same device on another computer and if you still got the same error, you might want to use a USB hub that comes with its power source. USB hubs come with high-speed charging ports that should be able to supply the power needed for the device.

Option 3 – Update, rollback or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update, rollback, or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Try running OEM Diagnostics if you have any

If the laptop or desktop computer you are using is a branded one, OEMs usually include software to diagnose issues in the computer like the USB port error. So if you have this software, try to run it for diagnosis and use any given suggestions to fix the error.
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Fix Failed to transfer logged messages ...
One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:
“Failed to transfer logged messages to the log event with status 50.”
According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
  • Log in as administrator and right-click on the system drive.
  • Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
  • Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
  • Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
  • Boot your computer in Safe Mode.
  • Next, open Command Prompt with admin privileges.
  • Then type and enter this command to execute it: chkdsk c: /f /r
  • Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.
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Error: 0x80070035. Network path was not found
As you know, Windows allows you to share files between systems that are on the same network even though they are not connected physically. All you have to do is to make sure that the folder administrator allows access to the intended use and that your computer should be connected to the internet. Once you meet these conditions, you can share files between systems. However, recently a number of users reported that despite fulfilling these conditions, they end up getting errors instead when they try to access the shared drive. The error states:
“Error code: 0x80070035. The network path was not found.”
One of the common causes of this error is the antivirus program or the Firewall installed on your computer. It could also be that the drive is not shared in the first place or there are some issues with your network drivers. Whichever the case is, here are some potential fixes you need to check out to fix the Error code: 0x80070035.

Option 1 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error code: 0x80070035 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 2 – Check if the drive is shared

Before you further troubleshoot the problem, make sure that the drive you are trying to access is shared first. To do so, follow these steps:
  • Right-click on the folder and select Properties.
  • Go to the Sharing tab and check the status of the Network File and Folder Sharing.
  • And if the status is “Not Shared”, you need to select Share.
  • Next, select the intended Network User for sharing the file and choose the permission level for the user.
  • After that, click on the Apply and OK buttons to save the changes made. You or the intended user should now be able to access the shared folder or file.

Option 3 – Try to ping the IP address of the targeted computer

Even though the shared folder or file is shared correctly, it is possible that the network channel is not connected properly which is why you have to test it by pinging the IP address of the targeted computer from the primary computer.
  • Tap the Win + R keys to launch the Run dialog box.
  • Type “cmd” in the field and tap Enter to open Command Prompt.
  • Next, type the “ipconfig/all” command and tap Enter to execute it. This will populate various details.
  • From the given details, take note of the IPv4 address.
  • Afterward, open Command Prompt on the primary computer and then type the “ping <IPv4 address of the target computer>” command and hit Enter.
  • Now check if you get 4 confirmation replies or not. If not, you can try to access the Network Adapter Troubleshooter.
To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Verify if Network Discovery is enabled

All you have to do is go to Start > Settings > Network & Internet and from there, click on the “Change connection properties” option and shift the radio button for Network profile to Private. After that, check if folder sharing is now working.

Option 5 – Try to modify the Network Security settings

There are times when the Network Security settings interfere with the folder or file sharing process. And if that’s the case, you can modify it to resolve the problem. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “secpol.msc” in the field and tap Enter to open the Local Security Policy manager window.
  • After that, go to Local Policies > Security Options located on the left pane.
  • Next, double click on Network security: LAN Manager authentication level in the right pane to open its Properties.
  • And then select the “Send LM & NTLM-use NTLMv2 session security if negotiated” option from the drop-down menu.
  • Now click on Apply and OK buttons to save the changes made.
  • Reboot your computer.

Option 6 – Try to enable NetBIOS over TCP/IP

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ncpa.cpl” in the field and tap Enter to open the Network Connections window.
  • After that, right-click on your network and select Properties.
  • Next, double click on Internet Protocol Version 4 and click on the Advanced button.
  • From there, go to the WINS tab and shift the radio button to Enable NetBIOS over TCP/IP.
  • Now click OK to save the changes made and then restart your computer.

Option 7 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing Error code: 0x80070035, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Fix Your PC can’t project to another screen
In case you don’t know, Windows 10 comes with a native ability to project to another screen, be it wireless or wired. All it takes to do that is by tapping the Win + P key combination to display options to manage the extended display. However, there are times when you might encounter errors when you do that like the “Your PC can’t project to another screen” error. This kind of error stops you from projecting your computer to the other screen. Here’s the full content of the error message:
“Your PC can’t project to another screen, Try reinstalling the driver or using a different video card.”
This error could be due to loosely connected hardware or the display adapter. It is also possible that a recent Windows Update has messed up its settings. To resolve this issue, you can try several suggestions that will be given in this post. You can try to check the hardware cable connections or run the Hardware and Devices troubleshooter. You could also update or reinstall the display adapters or replace the graphics card.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with the ports as it would also affect the overall connectivity of the device with the computer. You also have to make sure that no pin is missing from the ports. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or reinstall the display adapters

You might also want to update the drivers for Display adapters and Monitors or you might also have to update or reinstall your NVIDIA driver if you’re using one. To update or reinstall the display adapters, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for Display Adapters.
  • And then select the Display Driver and right-click on it.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the Display Driver.
  • Restart your PC after the installation.
If you find that updating the drivers does not help, you can try to reinstall them. How? Simply follow the steps below.
  • Tap the Win + X keys and select the Device Manager.
  • After that, look for the affected driver in the Device Manager window. And if you see a yellow exclamation mark beside it, right-click on it and select the option “Rollback” to roll back the driver.
  • And if the Rollback option is not available, just select Uninstall and then restart your PC.
  • Finally, open the Devices Manager once again and select the option “Scan for hardware changes” to install the driver.

Option 4 – Consider replacing the graphics card

You might also want to consider replacing the graphics card of your computer to resolve the problem if the options provided above didn’t work.
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Fix Error Code 0x80072EE7 in Windows
Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:
“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”
Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
  • Tap the Win + E keys to open the File Explorer.
  • Next, copy and paste the following location in the address bar and tap Enter to go there.
Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps
  • After that, click on the Change Settings button, and from the given list, look for Google Chrome.
  • Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
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