If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.
Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.
Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:
Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.
Note: The following process will remove all of your installed games.
Run system file checker then reinstall the Epic Games Launcher.
If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.
Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.
If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:


1. File-infecting VirusOne common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.
Error CausesThis type of issue normally occurs because of the following:
Here are some steps you can take whenever you encounter this error.
Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.
A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.
Before performing a clean boot, make sure to take note of the following:
Here are the steps to perform a clean boot.
Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:
Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.
Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.
If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.
Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.
Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.
If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.
Error Causes"Cannot find the file sqlite3.dll (or one of its components)"
Followed by:
"Error starting program.. A required .DLL file sqlite3.dll was not found."
Error Causes“Failed install attempt – 0xc1900130”Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.
ipconfig /flushdns