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Troubleshooting Epic Games Launcher issues

If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.


Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.


Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.


Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.

  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter. 
    This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.


Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.


Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory.
    By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.

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Option 5 – Try to update Google Chrome

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Option 6 – Get rid of any conflicting browser extensions

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  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
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Option 4 – Install the updates in a Clean Boot State

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  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
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Search for your favorite movies online, stay updated with the latest news and trends, and keep an eye on what’s up and coming in the world of cinema.

Simply type goat+ SpaceTab + query at the chrome search bar.
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About Browser Hijackers

Browser hijack is a common type of internet fraud where your internet browser configuration settings are modified to make it carry out things you never intend. There are numerous reasons why you may have an internet browser hijack; however commercial, advertising, and marketing are definitely the primary reasons for their creation. Usually, hijackers are made for the benefit of cyber hackers usually through income generation from forced ad clicks and site visits. Most people assume that these types of websites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it’s important to categorize them under privacy risks. Some browser hijackers are designed to make particular modifications beyond the web browsers, like altering entries on the system registry and permitting other types of malware to further damage your PC.

How you can recognize a browser hijack

When your browser is hijacked, the following could happen: your homepage has been reset to some unfamiliar webpage; you find yourself regularly directed to some other site than the one you meant; The default search page of web browser is altered; you are finding new toolbars you have never witnessed before; you’ll notice random pop-ups start showing regularly; websites load very slowly and sometimes incomplete; Inability to navigate to particular websites, particularly anti-malware as well as other computer security software websites.

How it infects your computer

Browser hijackers can get into a computer in some way or other, for example via downloads, file sharing, and email too. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also come bundled up with some freeware which you unwittingly download and install the browser hijack, compromising your computer security. A good example of some infamous browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can bring about severe privacy problems and even identity theft, affect your browsing experience by taking control over outbound traffic, substantially slows down your computer by consuming lots of resources, and cause system instability also.

Removal

One thing you could try to eliminate a browser hijacker is to locate the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. If it is, uninstall it. But, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it could come back again and again. On top of that, manual removal demands you to carry out several time-consuming and complicated procedures which are very hard to complete for new computer users.

What you can do if Virus Prevents You From Downloading Or Installing Antivirus?

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Boot your computer in Safe Mode

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you boot your computer or laptop in Safe Mode. Here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have internet access once again. Now, obtain the malware removal program you want by using the internet browser. To install the software, follow the directions in the installation wizard. 4) Following installation, do a complete scan and allow the program to remove the threats it detects.

Use an alternate web browser to download security software

Malicious code could exploit vulnerabilities in a particular browser and block access to all antivirus software websites. If you are not able to download the anti-virus software program using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from a USB drive

Here’s yet another solution which is utilizing a portable USB antivirus software package that can check your computer for viruses without the need for installation. Follow these steps to use a USB flash drive to clean your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Insert the USB drive into the clean computer. 3) Double-click the exe file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the on-screen instructions to complete the installation. 5) Disconnect the flash drive. You can now utilize this portable anti-malware on the affected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a paid or free software. A few are good ones, some are ok types, and some are simply just bogus anti-malware applications that can damage your personal computer themselves! You need to pick one that is efficient, practical, and has a strong reputation for its malware protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a trusted software that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, including browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes possesses a plethora of amazing features that can help you protect your PC from malware attack and damage. Here are a few of the best ones: Most effective AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding within your computer system effectively. Active Protection: Malware programs trying to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. It will constantly monitor your laptop or computer for hacker activity and also gives users advanced firewall protection. Web Protection: SafeBytes checks and provides a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. High-Speed Malware Scanning Engine: This tool has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Lowest CPU and Memory Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: For any technical queries or product support, you can get 24/7 expert assistance through chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MovieGoat without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MovieGoat

Files: %Documents and Settings%All UsersApplication DataMovie Goat virus %program files %internet explorer Movie Goat[random].mof %program files (x86)%common filesspeechengines %programData%suspicious folders %windows%system32drivermessy code.dll %AppData%[malware program name]toolbar uninstallStatIE.dat %app data% Movie Goat virus Registry: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftMATSWindowsInstallerEAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18]”ProductName”=”Movie Goat” [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASAPI32] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASMANCS] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstallEAF386F0-7205-40F2-8DA6-1BABEEFCBE89] “DisplayName”=”Movie Goat” [HKEY_USERSS-1-5-21-3825580999-3780825030-779906692-1001SoftwareMicrosoftWindowsCurrentVersionUninstall50f25211-852e-4d10-b6f5-50b1338a9271] “DisplayName”=”Movie Goat”
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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How to Fix TrayApp Error 1706
What is TrayApp Error 1706? A TrayApp Error 1706 is not something you want to see. It is generally caused by an error in hexadecimal formatting, which is a common format employed by software programmers for Windows OS-compatible hardware drivers, Windows system files, and software apps. Developers and manufacturers of hardware drivers and software apps employ different codes in order to indicate different types of errors. The TrayApp error 1706 occurs in a long numeric code with a technical explanation of the cause. In many cases, the TrayApp error 1706 can have different TrayApp error 1706 parameters. It will usually sport a message like:
  • Install Error 1706 Trayapp
  • Reinstall Error 1706 Trayapp
  • Error 1706 Trayapp crash
  • Error 1706 Trayapp is missing
  • Remove Error 1706 Trayapp
  • Download Error 1706 Trayapp
  • Error 1706 Trayapp virus

Solution

Restoro box imageError Causes

More often than not, the TrayApp error will occur because there are damaged files in your operating system. When the Windows system file entry gets corrupt, it means that there malfunctioning in your system and it can be exposed to major security threats. And if it’s not resolved, it can potentially result in complete and permanent data loss and can make your storage media or your system as a whole inoperable. There can be other triggers for the TrayApp error, the common of which include:
  • Incomplete installation of software
  • Incomplete un-installation of software
  • Improper deleting of hardware drivers
  • Improper deleting of software applications
If you have the TrayApp error, you realize how common it is when restarting your system followed an improper shutdown or a recent malware or virus recovery. These situations result in corruption or deletion of essential system files. When Windows system files get corrupted or go missing, the data that is needed to run software won’t be linked properly.

Further Information and Manual Repair

There are two common manual ways of fixing TrayApp error 1706. The manual solution is:

Boot Your System and Log in As Administrator.

  • Click on Start and select All Programs.
  • Go to Accessories, then System Tools, and select System Restore.
  • In the dialog box, select, ‘Restore computer to an earlier date’ and then click on Next.
Click next twice on the dialog boxes and then the Automatic System Restore will start and restart your device.

Reimage Plus Fix for Trayapp Error 1706

This is the easiest way to resolve TrayApp Error 1706. However, there are cases when the manual process may not really work, and this can be caused by improper maintenance of your system. For that, Restoro is your short and comprehensive answer. Restoro is a multi-functional PC Fixer that works as an antivirus, registry cleaner, system optimizer, and much more. It can not only help resolve TrayApp Error 1706, but can also resolve other errors that can hinder the performance of your system, programs, and applications. It can also clean your registry and optimize your system to make it faster and quick loading. The software is compatible with all Windows versions. Just click here and download Restoro and get rid of any issues in your system!
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DirectX encountered an unrecoverable error
DirectX encountered unrecoverable error usually face gamers when they try to star certain game. In this guide, we will help you to get over it and solve the issue. Follow steps in this guide one after another since they go from most simple ones to complex ones so following is advised in order not to waste a ton of time and resources doing wrong tasks.
  1. Check your game page and your DirectX

    The first and most common thing that can cause this type of error is when your installed DirectX is not the same version that the game requires. Check the game store page to see system requirements and write down which DirectX version it requires in order to run. Then press ⊞ WINDOWS + R to bring run dialog and type in it DXDIAG and press ENTER DX diagnostic window will pop up and at the bottom, you can find which DirectX version is installed on your system. If versions are different, install the required DirectX version and run the game.
  2. Update or reinstall GPU drivers

    DirectX can get corrupted via bad driver update, in order to fix this, reinstall or update your Graphic drivers to the latest version from the official manufacturers' website.
  3. Set custom scaling to 100

    Go into Windows settings and set custom Display scaling to a value of 100, sign out, and then sign back in.
  4. Delete registry key

    Note that you should do this as the last option and be very careful since you can crash whole Windows in this way. Press ⊞ WINDOWS + R to open the run dialog and type RegEdit in it to open the registry editor. Find this key: ComputerHKEY_CLASSES_ROOTPROTOCOLSFiltertext/XML and delete it from the registry, you might want to do a backup of the registry first, just in case.
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Not enough storage is available to process...
Each time you execute a command on your computer, it takes into account a number of files and space for the code in the background for the command to be executed. Thus, executing the command is not that easy which is why you could encounter some errors along the way due to various limitations or poor allocation of memory, and so on. One of the errors you might encounter when executing a command on Windows 10 and Windows Server is the “Not enough storage is available to process this command”. There are several potential fixes you can check out to fix this error. To fix this error, you can try to delete the temporary files in your computer, run the DISM tool or apply some registry tweaks. For more details, refer to each one of the given options below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • System created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it could also help in fixing the “Not enough storage is available to process this command” error in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing error 0x80246019.
  • You can run the DISM tool via Advanced Startup Options or you could boot your computer into a Clean Boot State and then select Command Prompt.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer and try again. If it didn’t work, you can try to use the “/StartComponentCleanup” parameter: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 3 – Try to use the Registry Editor

The memory range allocated for the tasks and commands to be executed is associated with the IRPStackSize DWORD. Thus, to fix the error, you need to extend the range by applying some registry tweak. Before you proceed, make sure that you create a System Restore point first. Once you’re done, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServerParameters
  • From there, look for the DWORD named “IRPStackSize” and right-click on it. If you can’t find this DWORD, just right-click on any empty space and select New > DWORD (32-bit) Value.
  • Input “IRPStackSize” as the DWORD name and double click on it and set its Value data to be greater than its default value. Note that the maximum value allowed is “0xc” and the range starts from “0x1”.
  • Now click on OK and exit the Registry Editor and then restart your computer and see if the error is fixed.
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