Logo

How to Repair Windows 10 Upgrade Error 0x800F0923

Code 0x800F0923 – What is it?

The Error Code 0x800F0923 is one that appears only when attempting to update from older versions of Microsoft Windows to Microsoft Windows 10. This error does not occur with every install and is believed to be the result of a driver incompatibility issue. It is unclear which specific drivers are having the compatibility issues, though it is widely believed that DuplexSecure's SPTD drivers are the ones at fault. When operating correctly, without errors, the update process should not take longer than 30 minutes.

Common symptoms include:

  • Error message window/pop-up during the install process, giving the Error Code 0x800F0923
  • Inability to install and update from older versions of Microsoft Windows to version 10

Solution

Restoro box imageError Causes

There are various relevant factors associated with the error code 0x800F0923 incompatibility issue in Windows 10 installation/upgrade. These factors include but are not limited to:

  • The Operating System (OS) upgrading does not support older hardware.
  • Your computer’s specs did not meet the minimum requirements.
  • Not enough hard disk space.
  • The new software might lack software drivers for older hardware

Further Information and Manual Repair

Microsoft has recently released its Windows 10 operating system. While there are still a few kinks to be worked out, overall the reviews have been positive. As with any new Microsoft update, compatibility issues can arise. If you are unsure whether your current PC will be able to handle the new Windows 10, here is an easy way to check your system.

Method 1: Check if your computer is compatible

  • Locate the “Get Windows 10” application icon in your notification tray (bottom right corner of your screen, white Windows logo).
  • Right-click on this icon, then select the “check your upgrade status” option.
  • Be prepared for the menu to take a few minutes to open.
  • Click on the menu on the upper left-hand corner of this new dialog box. (It looks like three blue horizontal lines)
  • Select “check your PC”
  • After the system checks for compatibility, it will let you know whether or not your PC has the appropriate drivers, etc. (Keep in mind that this is not a foolproof method for checking compatibility status).

Method 2: Download or upgrade your drivers/software

If you have already attempted to update to Windows 10, and have received the Error Code 0x800F0923, this is the simplest way to solve the issue yourself.

1. Open the “Get Windows 10” application.
2. Open the menu in the upper left corner, looks like three blue lines.
3. Select “Check your PC”.
4. The system will tell you which drivers are incompatible.
5. Go to the Microsoft Support website to install and/or update the drivers that proved to be an issue.
6. Once the driver issue is corrected, retry the Windows 10 update.

Method 3: Create space on your computer

If your computer does not have sufficient space to accept the upgrade, you might want to clear up some space on your computer. Here’s how to do it.

If you have not attempted to install Microsoft Windows 10 yet, it is a good idea to check your system's compatibility prior to installing. While it is not absolutely necessary, it will save time and frustration. Microsoft Support suggests contacting them directly if you are unable to solve your driver compatibility issues, or if the above do-it-yourself method is unsuccessful.

To resolve this compatibility issue and get your upgrade going use a powerful and user-friendly tool to clean up the problem.

Click here to download Restoro.

Users should also be aware that those who choose to upgrade to Windows 10 have 30 days in which they may decide that they would rather use their old system. However, reverting back to the older system may not be a smooth process, and some data could be lost.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Domain Users Sign in using Biometrics
The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • And then set the name of the newly created DWORD as “Domain Accounts”.
  • Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to the following setting:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
  • Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
    • Allow the use of Biometrics.
    • Allow users to log on using Biometrics.
    • Allow domain users to log on using biometrics.
  • Now exit the Group Policy Editor and restart your computer to apply the changes made properly.
Read More
Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Antivirus software review 2022

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, a great free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

Avira screen

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, a powerful Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

malwarebytes screen

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best Mac antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

intego screen

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security: best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

bitdefender mobile

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

bitdefender screen

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

Read More
How to Fix Windows 10 Error 0x8000222

Error Code 0x8000222 - What is it?

Error Code 0x8000222 is an error that occurs during the installation process for Windows 10. It is also present in past versions of the software, going all the way back to Windows 7 and even affecting Windows software products, including Microsoft Word, PowerPoint, and other items in the Microsoft Office Suite.

Common symptoms include:

  • Inability to complete the installation process for new versions of the operating system, Microsoft Office programs, or other Windows-based software

While there are several factors that can contribute to the appearance of Error Code 0x8000222 during the installation process, most of these factors can be addressed using a few high-level methods. These methods do require some advanced knowledge and computing skills, so if you are unable to complete the steps below successfully or do not have confidence in your ability to undertake these methods on your own, contact a qualified computer repair service that is familiar with the Windows 10 installation process.

Solution

Restoro box imageError Causes

There are a few different issues that can cause Error Code 0x8000222 to arise during the installation process on your Windows operating system. The first is a corrupted file in your system library or dynamic link library, also called the DLL. The second is interference by your proxy, firewall, or antivirus software that inhibits the machine from being able to access the files that it needs to successfully complete the installation of your Windows operating system or software.

Further Information and Manual Repair

To address and resolve Error Code 0x8000222 on your Windows operating system, regardless of the version of the software that you are using, there are a few steps that you can take. Keep in mind that these steps do require some advanced skills and knowledge about your computer, so if you don’t believe that you can undertake these steps on your own or if the following methods do not fully resolve the issue on your device, talk to a qualified computer repair technician for assistance.

Here are the best ways to address Error Code 0x8000222 on your Windows machine:

Method One:  Fix Your DLL Dependencies Registry

Before implementing this method, make sure that a proxy is not active on your computer. To check to see if there is an active proxy, simply press the Windows key together with the “R” key and type in the command “cmd”, then when the prompt opens up, type in the following command:  “netsh winhttp import proxy source=ie”. From the box that follows, if you see a message saying that there has been an error writing in the proxy settings and that access has been denied, it means that you can turn off the proxy setting in your Internet Explorer and the error will go away on its own.

If you do not have an active proxy, it is time to check and see whether your DLL dependencies are properly set up. To do so, open up the command prompt again by pressing the Windows key and “R” key at the same time and typing in “cmd”. Once the command prompt is active, simply typing in “regsvr32 Officevalidator.dll”, then attempt to resume your installation once it has been complete.

In some cases, you may need to restart your computer before attempting the Windows installation process.

Method Two:  Turn Off Firewalls and Antivirus Software Before Installing

If the above method did not successfully resolve the problem, you can go into your control panel and turn off any firewalls or antivirus programs that may be interfering with your ability to complete the Windows installation process. Depending on the programs that you use for your antivirus needs, you may need to restart your computer before you reattempt to do the installation process.

You should be able to turn your firewall and antivirus programs back on once the installation process has run through to completion.

In most cases, taking the steps above will fully resolve the appearance of Error Code 0x8000222 on your Windows 10 machine.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
How to Fix Windows Update error 0x80092004
If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
  • Now run the Remove Package program to remove the concerned update and package.
dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart
  • Now restart your computer and log back in.
  • After that, run the following command:
Dism.exe /online /Cleanup-Image /StartComponentCleanup
  • Then scan for updates.
Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
Read More
Blu-ray player does not recognize the disc
So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.
Read More
Intel Arc A770 GPU

intel's first gaming card that will hit the market soon has been shown in its innovation event, the Intel Arc A770. In its core ticks ACM-G10, coming with 32 Xe-cores and all the way up to 16GB of GDDR6 memory (the basic entry-level version will have 8GB of GDDR6). The card will support ray tracing and supersampling with Intel's XeSS.

intel arc a770

This is Intel's first gaming desktop GPU and after testing with some YouTube channels it turned out that the card itself sits somewhere between nVIDIA RTX 3060 Ti and an RTX 3070 so it will still be low in performance compared with the new RTX 4090 or AMD's new RDNA3 upcoming lineup. But as stated this is Intel's first gaming graphics card and having this kind of performance is no small feat for the first-time product.

One thing that is really great tho and that is going for Arc A770 GPU is its price! The Limited Edition card will cost $329 which is at this moment most cheapest GPU currently on the market in that performance range. nVIDIA is between $500 and $700 for comparison and if Intel can hold on to its performance with almost half the price card could be a great hit among gamers. GPU itself will launch on October 12th.

Read More
Quick Fix Guide for Stop Code 0x0000008e

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Restoro box imageError Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.
  • The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
  • Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
  • To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
  • Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
  • Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
  • If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.
Read More
Software review series: QuickLook
QuickLook app is one of the best options to preview files without opening them in Windows 10. It works similar to the Quick Look feature of macOS. This Microsoft Store app has some really interesting features. It lets you preview images, documents, and media files. Also, just a hotkey is needed to preview the content of a file. There is no interface for the app. Only a preview window is visible. You can also expand the preview window to full size. Apart from that, it lets you keep the preview window on top of the other opened applications. For image files, it also provides the EXIF data. After installing this app, just select some file that you want to preview, and press the Spacebar key. That’s it! The preview window will open immediately to view the file content. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Can’t drag and drop files or folders
Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
  • From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
  • After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status