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Fix Windows Upgrade Error 0x800F081E – 0x20003

If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error.

This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version.

Here’s the full content of the error message:

“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”

In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below.

Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad.

Step_2: After opening the setuperr.log file, you should see content that’s similar to this:

C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E
2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]

Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack.

Step_3: You have to uninstall the Media Feature Pack.

  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.

Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

Files: File%COMMONPROGRAMSRelevantKnowledgeAbout RelevantKnowledge.lnk. File%COMMONPROGRAMSRelevantKnowledgePrivacy Policy and User License Agreement.lnk. File%COMMONPROGRAMSRelevantKnowledgeSupport.lnk. File%COMMONPROGRAMSRelevantKnowledgeUninstall Instructions.lnk. File%PROGRAMFILESRelevantKnowledgechrome.manifest. File%PROGRAMFILESRelevantKnowledgecomponentsrlxg.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxh.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxi.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxj.dll. File%PROGRAMFILESRelevantKnowledgeinstall.rdf. File%PROGRAMFILESRelevantKnowledgerlcm.crx. File%PROGRAMFILESRelevantKnowledgerlcm.txt. File%PROGRAMFILESRelevantKnowledgerlls.dll. File%PROGRAMFILESRelevantKnowledgerlls64.dll. File%PROGRAMFILESRelevantKnowledgerloci.bin. File%PROGRAMFILESRelevantKnowledgerlph.dll. File%PROGRAMFILESRelevantKnowledgerlservice.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg64.exe. File%PROGRAMFILESRelevantKnowledgerlxf.dll. Directory %COMMONPROGRAMSRelevantKnowledge. Directory %PROGRAMFILESRelevantKnowledgecomponents. Directory %PROGRAMFILESRelevantKnowledge. Registry: Key mkndcbhcgphcfkkddanakjiepeknbgle at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key RelevantKnowledge at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogonNotify. Key rlvknlg at HKEY_LOCAL_MACHINESOFTWAREMicrosoftESENTProcess. Value 3C5F0F00-683D-4847-89C8-E7AF64FD1CFB at HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESRelevantKnowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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Cooler Master XG850 PLUS PLATINUM

Enter Cooler Master XG850 PLUS PLATINUM, a new, in-house designed power supply from Cooler Master. I will admit that in last years I was a big fan of Cooler Master and their components, well not all but power supply and PC cases were always products from them that I liked and used. The latest power supply from them does not disappoint and I must say that I like it very much, it is hi-quality, it is silent, it has a large LCD display where you can see its current state and also has some RGB lights so it looks cool in your case.

cooler master power supply XG850 PLUS PLATINUM

Technical specifications

So without further detours here are the technical specifications and then we will talk a little about it.

Model: MPG-8501-AFBAP-X
ATX Version: Intel ATX 12V Ver. 2.53
PFC: Active PFC
Input Voltage: 100-240V
Input Current: 12-6A
Input Frequency: 50-60Hz
Dimensions (L x W x H): 160 x 150 x 86 mm
Fan Size: 135mm
Fan Speed: 1800 RPM
Noise Level @ 100%: ≤ 25 dBA
Efficiency: ≥ 92% @ Typical Load
80 PLUS Rating: 80 PLUS Platinum
ErP 2014 Lot 3: Yes
Operating Temperature: 0-50°C
Power Good Signal: 100 - 150 ms
Hold Up Time: ≥ 16ms
MTBF: >100,000 Hours
Protections: OPP, OVP, OCP, UVP, SCP, OTP, Surge, and Inrush Protection
Regulatory: TUV, cTUVus, CE, BSMI, FCC, CCC, EAC, UKCA
ATX 24 Pin Connectors: 1
EPS 4+4 Pin Connectors: 1
EPS 8 Pin Connector: 1
SATA Connectors: 12
Peripheral 4 Pin Connectors: 4
PCI-e 6+2 Pin Connectors: 6
USB Protocol 10P: 1
Series: XG Series
80 Plus: Platinum
Modular: Full Modular
Wattage: Above 750W

Opinion about Cooler Master XG850 PLUS PLATINUM

If we put aside the technical characteristics of the power supply itself we are left with visual and real working experience. Now real working experience will not be covered here since yea it is working great but it needs some time and a long period of testing in order to be able to say that it is indeed reliable and great but considering I have never had any issues personally with power supplies from Cooler Master I will assume that this one is also very reliable and hi-quality.

That leaves us basically with looks and feels of supply itself and I must say that I like it, and I mean I like it a lot. It feels hi-quality and it looks hi-quality. The LCD display is very good looking and it is very crisp and readable. With power supply some proprietary software so you can choose what you want on display on the screen and also you can control RGB and display colors with it.

I have not opened the power supply to see how it looks inside but from what I could see I think this would be my new power supply if I were building a new PC now. I recommend it and if you decide to get it I hope it will serve you long long time.

Thank you for reading and I hope to see you next time.

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Configure Windows 10 to create Dump Files on Blue Screen of Death
If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:
  1. Complete Memory Dump
  2. Kernel Memory Dump
  3. Small Memory Dump (256 KB)
  4. Active Memory Dumps
Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

  • Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
  • After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
  • Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
  • Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
  • And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
    • None – this means that there is no dump file created by Windows
    • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
    • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
    • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
    • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD
Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.
  • Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
  • Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

  • The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
  • After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
    • No dump file: wmic RECOVEROS set DebugInfoType = 0
    • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
    • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
    • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
    • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
    • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1
Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.
  • Now type in “exit” in the Command Prompt to exit it.
  • Restart your PC to apply the changes made successfully.
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