Fix Update Standalone Installer 0x80096002

The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.

• Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
• Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
• After you disable them, save the changes you’ve made and exit the BIOS.
• Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Error 0x80070571 - What is it?

If you are a Windows 7 user and you also have a Maxtor One Touch 4 external hard drive installed on your PC, then you may come across the error code 0x80070571. The error code is displayed in the following format:

"The disk structure is corrupt and unreadable. Error 0×80070571"

Solution

Error Causes

Here are some of the common causes of the error 0×80070571:

• Changed Windows files or settings
• Maxtor 750G driver damaged or corrupt
• Damaged or corrupt registry keys
• System files are missing or broken

In short, the error code 0×80070571 indicates an unhealthy system and is a surefire sign of poor PC maintenance. It is advisable to repair and resolve the error immediately especially if the underlying cause of the error is related to the registry. Such errors can expose your PC to serious threats like system failure, crashes, and valuable data loss. And retrieving data is often the hardest.

Further Information and Manual Repair

To resolve the error 0×80070571 on your system, you don’t need to be a computer programmer or hire a technician either. We have listed down the best and simplest ways to fix this error on your system. These solutions are so easy to follow and execute that it requires no technical expertise whatsoever. So, let’s get started:

Solution 1: Update The Maxtor 750G Driver

The best way to fix the error 0×80070571 on your system is to update the Maxtor 750G driver. This can be easily done by either contacting the manufacturer or downloading the updated version from Maxtor’s official website.

Solution 2: Update Windows

For the smooth running of the PC, it is crucial to keep Windows updated. Therefore, update Windows on your PC. To do this, go to the Windows Update option in the control panel. This will show your updated status. Turn it on and click on update.

Solution 3: Clean the Registry

The registry basically stores all the activities and information on your PC. This includes both important and unimportant data including the junk files, cookies, internet history, bad registry keys and invalid entries. Such files if not removed, take up a lot of disk space. It corrupts the registry and damages the system files as well. Furthermore, it also leads to disk fragmentation because of which new files are stored in fragments in different locations and this is exactly why it takes a long time to call system files. The registry damage and corruption then generates various errors on your PC and one of them is error 0×80070571. The best way to clean and restore the registry is to download Restoro. This is a highly functional and next-generation registry cleaner. It is embedded with a smart algorithm that detects and scans all registry issues and errors on your system in seconds. It removes all the unnecessary and obsolete files accumulated and cluttering your PC. Furthermore, it fixes the damaged system files and restores the registry right away. It has a sophisticated and an easy to use interface that enables users to work around it without any hassle or technical expertise. It is compatible with all Windows versions. In addition to this, this tool is also deployed with several other value-added utilities such as an antivirus, a system optimizer and Active X controls, and a class ID scanner. It is safe and efficient. Click here to download Restoro on your PC and repair error 0×80070571 today!

If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security. Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected. In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Error Code 0x800705b4 - What is it?

Error Code 0x800705b4 is an error that will appear when the computer is not stable, and very critical system files will fail to respond or they will start going missing. This will happen when the computer is not being maintained properly. The problem should be solved immediately to avoid any further damage or loss of data. This error code may be regarded as one of the most severe computer problems that can present itself.

Common symptoms include:

• There will be a failure to install updates and a display of the error message.
• The Error Code 0x800705b4 will display itself.
• After a system update, the computer will not be able to install new drivers.

Solution

Error Causes

Windows 10 update error 0x800705b4 can be caused when the user wants to update their windows system when important dll registries or files are missing or are corrupt. This will also happen when the user is trying to install or uninstall programs in a way that is wrong, or it may be infected with a Trojan virus. Additionally, this error code will be displayed when a PC's drivers are either outdated or installed the wrong way. There could be a registry error, a failure to update by the operating system, or even a device failure to update automatically.

Further Information and Manual Repair

There are several ways to resolve the appearance of error code 0x800705b4 on Windows devices. If you are not familiar with fixing error codes on a computer or are having trouble fixing this one, consider contacting a Windows technician to help with fixing the error. The computer must be run on administrator mode no matter which steps you are taking or which methods you are using. Depending on which version of Windows you are using, the steps for each method may differ slightly, but the basic process will remain the same.

Method One: Fixing it with updates

Start the computer in safe mode to begin troubleshooting for error code 0x800705b4. When the computer is starting up, press F8—this will enter the computer into safe mode.

You will now need to manually update your computer's outdated drivers. To do this, click on Start. Then, type in Device Manager into the search box to see if there are any outdated or corrupt issues with the drivers.

Method Two: Run an SFC scan

This will allow users to find files in Windows that are corrupt, damaged, or lost.

• Start the Command Prompt. To do this, click Start and then type in cmd inside of the search box to see the icon.  Right-click and choose to Run as administrator. If asked, enter the password for the administrator.
• When viewing the command prompt, type in “sfc/scannnow” and then press enter. This will be scanning all of the protected system files and will fix the corrupt files. Do not close the command prompt before it is done.

Method Three: System Restore

This is the most efficient way to fix any problem or system status. System backup is vital when performing this.

Click on the Start button, and then type in “system restore” inside of the search box. Right click on System Restore, and then choose Run as Administrator. This could also be found in the Control Panel. Now you will choose the time point in which to restore the system. You will be able to choose the recommended or specific restore based on the situation. Now you can review the restore point and then click Finish.

Method Four: For Windows 10

• You may need to update the Windows Defender in the security center. To locate this, click Start, Settings, Update and Security, Windows Defender.
• Go to the Windows Updates and click on Advanced Options. Click on the option that will get updates for more Microsoft products.
• Restart the computer, and then check for updates again. This update process will be able to be done without a problem. When a message comes up that says “Your device is up to date” you will need to click Advanced Options once again and check for update options.
• Check for updates one more time and now the proper updates should be able to be downloaded and installed properly.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Intel announced that Pat Gelsinger (CEO) and Dr. Ann Kelleher  (technology Department head) will discuss Intel’s process and packaging innovations on an upcoming webcast that will happen on July 26^th. The spokesman will talk and provide a deeper look at the process and packaging roadmaps for Intel. As we know Intel is planning to expand its production capabilities, outsource some of its technologies and offer foundry services to other chip design companies. The strategy will also include a shift to a 7nm process and Intel’s effort to set itself again as leader of CPU performance by 2024. There is also a chance that we will hear exact plans for Intel in the next three or four years. Intel didn't reveal much else about what Gelsinger and Kelleher plan to discuss during the webcast. The event will be streamed on July 26 at 2 pm PT via the Intel Newsroom; it will also be available to watch on-demand after the stream ends.

Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively. Luckily we have the solution for this annoyance, keep on reading and follow the guide.

1. Update your driver

   Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver Right-click on Start Click on Device Manager Locate your network adapter, wifi card, or device you are using for internet access right-click on it and choose update driver

2. Renew IP

   Right-click on Start Click on command prompt (admin) In command prompt type ipconfig /renew and press ENTER

3. Reset Winsock API

   Right-click on Start Click on command prompt (admin) In command prompt type netsh winsock reset catalog and press ENTER then type netsh int ipv4 reset reset.log and press ENTER reboot PC

If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.

• Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
• Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
• After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

If you are not able to access the Windows 10 Advanced troubleshooting options within Windows then you’ve come to the right place as this post will guide you on how you can repair or boot the Windows 10 installation without losing data using the bootable installation USB or DVD media. To repair or boot Windows 10 using the installation media, you have to download the Windows ISO, create a bootable USB or DVD drive, boot from the media and select “Repair your computer” and then select Startup Repair under Advanced troubleshooting. To get started, follow the given steps below carefully. Step 1: Frist, download the Windows ISO. Although this is not necessarily needed, it’s still better if you download the Windows ISO first so make sure that you download the same ISO version as installed on your computer. Step 2: Next, create a bootable USB or DVD drive.

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Step 3: After creating a bootable drive, boot from the media and select the “Repair your computer” option. Once you boot from the USB drive, it will start the Windows 10 installation right away. So you must not keep on clicking Next as you will end up installing Windows. You need to look for the “Repair your computer” link on the first installation screen and click on it and then boot your computer into Advanced Recovery. Step 4: Select Startup Repair under the Advanced options screen

• Once you’re at the Advanced Recovery screen, select Advanced Options and select Troubleshoot.
• After that, look for the Startup Repair and click on it and then follow the next on-screen instructions. This solution will help you fix issues that do not allow you to boot into your computer.
• On the next screen, you will see the admin account with its name. Click on it and verify using the account password associated with the email.
• After verification, it will start to diagnose your computer and automatically resolve any detected issues related to boot.
• After the issue is fixed, your computer should reboot normally and you should now be able to use it. Note that your personal files are still intact since the process didn’t delete or wipe them out.

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:

• In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
• After that, you will see a list of apps, and here, click on the “Change Settings” button.
• Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
• Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and click on the “View” option located at the top.
• After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
• Then click on the “End Task” option and close the Task Manager.
• Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.

• Click on the Windows key and then click on the icon for Settings.
• From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
• Next, click the “Add someone else to this PC” option.
• After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
• Type in the credentials for the new account you are creating and click on Next.
• After the account is created, click on the account and then select the “Change account type” option.
• Click on the drop-down menu and select the “Administrator” option and then click on OK.
• Now sign out of the current account and sign in to the new one and then open Google Drive again.