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Fix Windows Update Install Error 0x80070020

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020.

The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

  • To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
    • net stop bits
    • net stop wuauserv
    • net stop cryptsvc
  • Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
    • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
  • Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
    • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
    • Ren %systemroot%system32catroot2catroot2.bak
  • Reset BITS and Windows Update service by entering the following commands in Command Prompt:
    • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • Now enter the following command:
  • cd /d %windir%system32
  • RE-register BITS and other Windows Update related files by typing each one of the following commands:
    • regsvr32.exe atl.dll
    • regsvr32.exe urlmon.dll
    • regsvr32.exe mshtml.dll
    • regsvr32.exe shdocvw.dll
    • regsvr32.exe browseui.dll
    • regsvr32.exe jscript.dll
    • regsvr32.exe vbscript.dll
    • regsvr32.exe scrrun.dll
    • regsvr32.exe msxml.dll
    • regsvr32.exe msxml3.dll
    • regsvr32.exe msxml6.dll
    • regsvr32.exe actxprxy.dll
    • regsvr32.exe softpub.dll
    • regsvr32.exe wintrust.dll
    • regsvr32.exe dssenh.dll
    • regsvr32.exe rsaenh.dll
    • regsvr32.exe gpkcsp.dll
    • regsvr32.exe sccbase.dll
    • regsvr32.exe slbcsp.dll
    • regsvr32.exe cryptdlg.dll
    • regsvr32.exe oleaut32.dll
    • regsvr32.exe ole32.dll
    • regsvr32.exe shell32.dll
    • regsvr32.exe initpki.dll
    • regsvr32.exe wuapi.dll
    • regsvr32.exe wuaueng.dll
    • regsvr32.exe wuaueng1.dll
    • regsvr32.exe wucltui.dll
    • regsvr32.exe wups.dll
    • regsvr32.exe wups2.dll
    • regsvr32.exe wuweb.dll
    • regsvr32.exe qmgr.dll
    • regsvr32.exe qmgrprxy.dll
    • regsvr32.exe wucltux.dll
    • regsvr32.exe muweb.dll
    • regsvr32.exe wuwebv.dll
  • Now type each one of those commands below.
    • net start bits
    • net start wuauserv
    • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

  • Open the Services Manager.

From there, make sure that you set the following services and Startup types:

  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

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Checking the Bluetooth Battery level
In case you don’t know, Windows 10 now allows users to check the Bluetooth battery level of devices. More often than not, the accessories or peripherals users use for their Windows 10 devices are connected to it using Bluetooth technology. This high-speed low-powered wireless technology is designed to link mobile devices, computers, and other network devices over a short distance wirelessly. Monitoring the battery level of a device where Bluetooth is enabled isn’t an easy task as most of these devices do not support the Bluetooth battery monitor or the battery level display. And even when on devices that do, you still have to install additional software to find it. However, Windows 10 eliminates this requirement and all you have to do is add a Bluetooth device and connect that Bluetooth device. How? Follow the instructions provided below. Step 1: Adding a Bluetooth Device The easiest way to get your Bluetooth device battery to be displayed on your Windows 10 screen is to simply add a Bluetooth device. To do so, follow these sub-steps:
  • First, turn on the Bluetooth mode on your device.
  • Next, go to Windows Settings > Devices > Bluetooth & other devices.
  • From there, click on the “+” button next to the ‘Add Bluetooth or other devices” option and select the type of device you want to add.
Step 2: Connecting the Bluetooth Device Once you’ve added the device, it will be visible under the “Add a device” screen.
  • Now select the newly added Bluetooth device and click the “Done” button.
  • After that, it will now be connected. Go back to the “Bluetooth & other devices” window and scroll down to the section of “Mouse, Keyboard, and Pen”.
  • From there, move the cursor alongside the connected device to display its battery level.
Keep in mind that there are several ways in which you can display the battery information of the Bluetooth device. However, Windows 10 understands only one of them per se. So if your device is not a Bluetooth Low Energy device, Windows 10 won’t be able to show its battery information and won’t display its battery level.
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