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Fix Windows Update Error 0x8024A10A

The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it.

When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen:

“USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.”

You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Update Service.
  • Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
  • After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.

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How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.
Files: % Program Files% \Search Donkey.exe %UserProfile%\Desktop\ Search Donkey.lnk %UserProfile%\Start Menu \ Search Donkey C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes) C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes) C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes) C:\ProgramData\SearchDonkey\app.dat (172455 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes) C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes) C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes) C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Chrome\common.crx C:\ProgramData\SearchDonkey\Firefox\chrome.manifest C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul C:\ProgramData\SearchDonkey\Firefox\install.rdf C:\ProgramData\SearchDonkey\IE\common.dll C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Uninstall.exe C:\ProgramData\SearchDonkey\app.dat Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe
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Completely Remove MapsGalaxy Malware Removal Tutorial

MapsGalaxy is a Browser Extension developed by MindSpark Inc. witch usually comes bundled with other software. This extension claims it allows users to search the web, open maps, and check out fasters routes to a destination.

While active, it monitors your browser activity. The links you visit, the searches you make, the websites you use, and even personal information is sent back to MindSpark Inc. to later be sold/used to deliver ads to your browser.

While this extension is active you may see additional unwanted ads, sponsored links, and pop-up ads displayed in your search results and browser. It also changes your default search engine to MyWay, ensuring its ads are displayed. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, usually a web browser add-on or extension, which causes modifications in browser settings. Practically all browser hijackers are made for marketing or advertising purposes. Typically, it will drive users to predetermined websites that are looking to increase their advertising campaign revenue. Many people believe that such websites are legitimate and harmless but that is not true. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. They do not just screw up your internet browsers, but browser hijackers can also modify the computer registry to make your computer or laptop vulnerable to various other malware attacks.

How to know if your internet browser has been hijacked

Below are some symptoms that indicate you have been hijacked: 1. your web browser’s homepage is suddenly different 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography websites 3. The default search page of your web browser is modified 4. discover new toolbars that you didn’t add 5. you’ll notice random pop-ups start occurring frequently 6. websites load very slowly and sometimes incomplete 7. Inability to navigate to certain websites, especially anti-malware and other security software sites.

Exactly how they infect computer systems

There are many ways your PC can get infected by a browser hijacker. They typically arrive by way of spam email, via file-sharing networks, or by a drive-by download. They could also be deployed via the installation of a web browser toolbar, extension, or add-on. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Well-known examples of browser hijackers include Conduit, CoolWebSearch, RocketTab, OneWebSearch, Coupon Server, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially invaluable information leading to privacy concerns, cause instability on computers, significantly disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to get rid of a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Windows Control Panel. It may or may not be there. When it is, try to uninstall it. Having said that, most hijackers are quite tenacious and need specialized tools to remove them. Inexperienced PC users should not attempt the manual form of removal methods, since it requires in-depth computer knowledge to do fixes on the system registry and HOSTS file.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is inherently unsafe, but certain kinds of malicious software do more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to eliminate the infection. If you’re reading this article now, you have perhaps recognized that virus infection is the cause of your blocked web connectivity. So how to proceed when you want to download and install an antivirus application such as Safebytes? There are some options you could try to get around with this problem.

Get rid of viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows in which just a bare minimum of services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malicious software is set to load immediately when the computer boots, switching into this particular mode could prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to download and install your anti-malware program without the hindrance of the malware. At this point, you are able to run the anti-virus scan to remove computer viruses and malware without hindrance from another malicious application.

Utilize an alternate web browser to download the anti-malware application

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your flash drive

Here’s another solution which is utilizing a portable USB anti-malware software package that can scan your computer for malicious software without the need for installation. Adopt these measures to run the anti-virus on the infected computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer. 2) Plug the pen drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you would like to install the antivirus. Do as instructed on the screen to finish up the installation process. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer. 6) Double-click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Run Full System Scan to detect and clean-up up all types of malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download an anti-malware application for your computer, there are plenty of tools in the market to consider nonetheless, you should not trust blindly anyone, regardless of whether it is a paid or free program. Some are worth your money, but many aren’t. You need to pick one that is trustworthy, practical, and has a strong reputation for its malware source protection. On the list of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of computer literacy in detecting and removing harmful threats from their personal computers. This software program can easily identify, eliminate, and protect your PC from the most advanced malware threats such as spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. Let’s look into some of them below: Live Protection: SafeBytes provides real-time active checking and protection from all known computer viruses and malware. It will regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. Optimum AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in your computer system effectively. Safe Web Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you if the website is safe to check out or not, through its unique safety rating system. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient within the industry. It's targeted scanning drastically increases the catch rate for viruses that are embedded in various PC files. Lightweight: The program is lightweight and can run silently in the background, and will not impact your PC efficiency. 24/7 On-line Tech Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of MapsGalaxy without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to reset your internet browser. If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know exactly what files to remove before undertaking any actions. But bear in mind, this can be a difficult task and only computer experts could accomplish it safely. Additionally, certain malicious programs have the capability to defend against its deletion. It is highly recommended that you carry out the removal process in Safe Mode.
Files: %PROGRAMFILES(x86)%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe Registry: HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller
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Fix Windows Update Error Code 0x8e5e0147
As you already know, the Windows Update mechanism in Windows 10 is a bit complex as it depends on thousands of files and services in order to properly function. There are DLL files and services that support this mechanism’s proper functioning. And so if there is any malfunction with any of these files or services, it will result in some errors when running Windows Update. One of these errors is the error code 0x8e5e0147 which has the following error message: “There was a problem installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – Error 0x8e5e0147” To fix this error, there are several methods you can try. You can run the Windows Update troubleshooter or reset the Windows Update components manually or clear the SoftwareDistribution folder and install the update manually. You could also reset the Windows Update Agent to default using a command in PowerShell.

Option 1 – Try to run the Windows Update troubleshooter

The first thing you can do to fix the Windows Update error code 0x8e5e0147 is to run the Windows Update Troubleshooter. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Update error code 0x8e5e0147 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes. Option 4 – Try to reset the Windows Update Agent Since you can’t update the Windows Update Agent on your Windows 10 computer manually, you can try resetting it instead and you can do it using the Reset Windows Update Agent tool which you can download from the official Microsoft website. This tool allows you to:
    • Scan all protected system file and replace the corrupted one’s (sfc /scannow)
    • Scan, detect, and repair corruptions in Windows system image
    • Clean up superseded components
    • Reset Windows Update components
  • Change invalid values in Windows Registry
  • Delete temporary files
Moreover, this tool also allows you to carry out these operations:
  • Open Internet Explorer settings
  • Search for Windows Updates
  • Explorer for local or online solutions
  • Restart your computer
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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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How to Fix Stop Error 7B

What is Stop Error 7B?

Stop error 7B is a blue screen of death error code that occurs during Windows XP setup or after installation. The error message is displayed in either of the following formats:
  • STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
  • INACCESSIBLE_BOOT_DEVICE
  • ‘A problem has been detected and Windows has been shut down to prevent damages’
  • Setup has encountered a fatal error that prevents it from continuing.
  • Setup cannot continue. Power down or reboot your computer now.

Solution

Restoro box imageError Causes

There is no one particular cause for this error. The Stop error 7B may be triggered due to multiple reasons. These include:
  • Boot Sector Viruses
  • Device Driver Issues
  • Poor Windows XP installation
  • Registry Corruption
If you come across this error code on your PC, it is advisable to fix it right away particularly because it is a blue screen of death error that can cause severe damages to your system. It can lead to system failure, crash, and valuable data loss.

Further Information and Manual Repair

Here we’ve listed for you the best PC repair solutions to resolve and fix stop error 7B.

Cause: Boot Sector Viruses

Solution: Stop error 7B can occur when infected with a boot sector virus. If this is the cause, then first download a powerful antivirus on your system. After downloading it, run it to scan your PC for viral infection. Immediately delete the viruses if found. However, if the virus is too powerful, the antivirus may fail to remove it. In such an event, you will have to repartition and format your hard disk and then later reinstall Windows XP.

Cause: Device Driver Issues

Solution: If the boot controller is not properly configured or the driver is not updated, Stop error 7B can occur.  When this happens, simply restart your system and press F8 to go to the advanced boot options. Here choose the Last Known Good Configuration option. After that boot into Windows and then perform a system restore. Now go to the start menu and type Device Manager in the search box. To access the Device Manager window it may prompt you to enter an administrator password, insert it to proceed. Now go to Device Manager and perform a driver rollback to reinstall the drivers generating this stop error. By following these simple steps you can easily resolve device driver and configuration issues.

Cause: Poor Windows XP Installation

Solution:  In this case, you will have to perform a Windows start-up repair. This can be done by booting Windows XP from CD. Simply press enter at setup Windows Screen when prompted. Then press R to repair Windows XP installation. This procedure copies the original Windows files over the bad ones.

Cause: Registry Corruption

Solution: Sometimes the stop error 7B is also triggered by the registry corruption. When this happens, it is advisable to download and run Restoro software for PC scan and repair. Restoro is a powerful, advanced, and highly functional registry cleaner. It is deployed with intuitive algorithms that detect registry issues and errors like Stop error 7B on your system in seconds.  It wipes out clutter from your hard disk, repairs damaged files and the corrupted registry. It is safe, efficient, and bug-free. It is also compatible with all Windows versions. In addition to this, it is also embedded with other utilities like an antivirus, a system optimizer, and Active X controls, and a class ID scanner. Click here to download Restoro and resolve to stop error 7B on your PC immediately!
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Fix Adobe causes high CPU usage in Windows 11
adobe creative suiteIn today's world any professional, whatever be design, print, web design or similar is using one or more Adobe programs. Adobe has cemented itself as a must-have software for any kind of serious and even amateur work. Sadly in the latest Windows 11 adobe software in some instances can slow down your computer and put some hard load on the CPU. If you are one of these unfortunate users, keep reading because we have a few things you can do to solve this.

1. Run SFC scan

SFC scan is a built-in Windows tool aimed at diagnosing and repairing system files inside Windows itself. Running an SFC scan usually solves most issues of these kinds so we will try that one first.
  1. Press ⊞ WINDOWS + S to open the Search bar and type in cmd
  2. Select command prompt and on the right side click on Run as administrator
  3. Inside command prompt type in: sfc /scannow and press ENTER
  4. Wait for the whole process to finish and reboot your system

2. Update Windows

Windows updates are designed to fix issues and solve problems, check to see if a new update is available to install.
  1. Press ⊞ WINDOWS + I to open the Settings app
  2. Click on Windows Update in the bottom left pane
  3. On the right check visually if there is an update pending and if there is, install it

3. Temporary turn off antivirus and firewall

Antivirus and firewall can interfere with adobe applications and background services, try turning your preferred protection software temporarily off and check if your CPU is still under high load.

4. Reinstall Adobe suite

Uninstall and install a clean version of the adobe creative suite or individual applications that you are using. Check your CPU load after reinstallation.

5. Uninstall Adobe CEF Helper

This is not a really advisable course of action but if non of the previous solutions have produced results then this might be the only option if you would like to keep using the software. Open File Explorer and paste the following line in the path box on top: C\:Program Files>Adobe Systems>Adobe CEF Helper or Adobe Creative Cloud >Adobe CEF Helper_uninstall.exe. Double click on the file and uninstall the CFT helper.
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The Ins and Outs of Windows 11’s Gaming Performance

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Microsoft Windows 11's Game Bar
Source

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

  • Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
  • Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
  • Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
  • Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
  • Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

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Access Denied, You don’t have permission
When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers. The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

  • Open your browser and tap the Ctrl + H keys on your keyboard.
  • After that, look for the listing of the website from your browser history and right-click on it.
  • Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
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INF file doesn't support this installation
If you got an error message saying, The INF file you selected does not support this method of installation while trying to install a driver using the “Install” option in the right-click context menu, read on as this post will guide you in fixing the problem. The INF file mentioned in the error message is a text file that’s divided into different types of formatted sections. Each one of the sections is designed for a particular purpose. For instance, one section is designed to copy files or to add entries to the registry. INF files are used to install drivers. However, if something is wrong, you might encounter this error while installing a driver on your Windows 10 computer. To resolve this problem, you can try to download the driver again from the official manufacturer website or check if the driver is compatible with your computer’s operating system architecture or you can also try installing the driver from the Device Manager. For more details, follow the given options below.

Option 1 – Try downloading the driver again from the official website of the manufacturer

Usually, you shouldn’t encounter this kind of issue no matter what installation method you used on your Windows 10 PC. However, there are times when the driver itself is corrupted for some reason which is why you are unable to complete the installation and receive an error message instead.

Option 2 – Try checking if the driver is compatible with the OS architecture

It is possible that you’re getting this error if you have a driver that is compatible with a 32-bit system and you are trying to install it on a 64-bit system and vice versa. Thus, you need to check if the driver you are trying to install is compatible with your operating system if you haven’t done it when you’ve downloaded the driver from the website of the manufacturer. To check the system architecture, in the Start Search, type “msinfo32” in the field and hit Enter to open the System Information window. From there, you should see all the information about your operating system. In addition, you can also search “system information” in the Cortana search box and look for the System Type entry and open it.

Option 3 – Try installing the driver from the Device Manager

If you have the driver files on your PC and you have to update a driver, refer to the steps given below to be guided on how to install the driver from the Device Manager.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the driver you want to update, and then right-click on each one of them and select the Update Driver from the menu.
  • After that, click on the “Browse my computer for driver software” option.
  • Next, select the “Let me pick from a list of available drivers on my computer” option and then click the Next button.
  • On the next screen, you should see the “Have Disk” option. Click on this option and then click on the Browse button to go to the location of the file. After that, you shouldn’t have any problem installing the INF file.

Option 4 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the “The INF file you selected does not support this method of installation” error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer.
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Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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