Fix Windows Update Error 0x8024000B

As you know, the NVIDIA Control Panel is the central control panel for all devices that run the graphics drivers manufactured by NVIDIA. This control panel comes bundled with the drive package itself which is why there is no need for users to download it or update it separately. However, recently, some users reported that when they tried to make changes to the configuration in the NVIDIA Control Panel, they were unable to do so and encountered an error message instead saying, “Access denied. Failed to apply selected settings to your system”. If you also got the same error message, then you’ve come to the right place as this post will walk you through fixing this error in the NVIDIA Control Panel. There are several suggestions given in this article to fix the error. You can try to run the file named “nvcplui.exe” as an administrator or restore the most recent version of the folder where the aforementioned file is located. You could also try to restart NVIDIA’s process or restart the NVIDIA Display driver service or update the NVIDIA drivers in your computer. For more details, refer to each one of the options given below.

Option 1 – Try running the nvcplui.exe file as an administrator

• Tap the Win + E keys to open File Explorer and navigate to this path: C:/Program Files/NVIDIA Corporation/Control Panel/Client
• After that, look for the exe file and right-click on it, and then select the Run as administrator option.
• Next, select Yes if a User Account Control or UAC prompt appears.

Option 2 – Try to restore the most recent version of the folder

The next thing you can do to fix the error is to restore the most recent version of the folder where the nvcplui.exe file is located. Keep in mind that this option is tricky so you have to be careful.

• Tap the Win + E keys to open File Explorer.
• Next, navigate to this path: C:/ProgramData/NVIDIA DRS
• From there, right-click on the DRS folder and select Properties.
• After that, go to the Previous Versions, System Protection, or System Restore tab in the Properties window.
• Now restore the most recent version of the contents inside that folder. This will revert the old working configuration of DRS.

Option 3: Restart the process of the NVIDIA Control Panel

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
• Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
• Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 4: Restart the NVIDIA Display Driver Service

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
• Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
• Do the same for the NVIDIA LocalSystem Container service.
• Restart your computer and check if the problem’s fixed.

Option 5– Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

• One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
• Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
• To reinstall, follow the same steps but this time install the new device driver version.

Method Two

• The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
• In the Device Manager, find and locate the problematic device.
• After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
• This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
• After you have successfully uninstalled, Windows will prompt you to confirm device removal.
• Simply click OK to confirm and proceed. To activate the changes, restart your PC.
• To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
• From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
• Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

PC Optimizer Pro is a PC optimizer utility developed by Xportsoft Technologies. It is classified as a potentially unwanted program, due to its aggressive scan and registration reminders, and that it is often distributed bundled with other programs in a manner that leads many users to not know how it got on their computer. While not inherently malicious, PC Optimizer Pro adds numerous registry keys, startup entries and while running consumes a relatively high amount of system resources, especially during its scans. The software installs from a .exe file that is around 5.20 MB or 5.453.240 Bytes (depending on the version). As of the publication of these videos, the current version of PC Optimizer Pro was detected as malicious or potentially unwanted by at least 21 AntiViruses.

About Potentially Unwanted Applications

If you have ever installed freeware or shareware, chances are high that your computer can get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are almost always bundled up with free software which you download from the net or are also bundled within the custom installers on many download sites. PUPs did not really constitute pure “malware” in the strict sense of the term. Just like malicious software, PUPs cause problems when downloaded and installed on your PC, but what makes a PUP different is that you give consent to download it – although the truth is vastly different – the software installation package actually tricks you into accepting the installation. Irrespective of whether it is regarded as malware or not, PUPs are nearly always harmful to the user as they might bring on adware, spyware, keystroke logging, and also other bad crapware features on your computer.

What do PUPs do on your computer, exactly?

Potentially Unwanted Programs come in many forms and varieties, but in most instances, these are adware programs that show annoying pop-up adverts and advertisements on websites you check out. The PUPs also get installed into your computer in the form of web browser add-ons and toolbars. Not only they needlessly take up space on your computer screen, but toolbars may also manipulate search engine results, watch your web browsing activities, decrease your web browser’s efficiency, and decelerate your internet connection to a crawl. Potentially Unwanted Programs at times act quite similarly to viruses or spyware. Some PUPs include keyloggers, dialers, along with other software to gather your private details that may result in identity theft. These are programs that don’t do anything good for you; in addition to taking over space on your hard drive, they also slow down your computer, often modify settings without your approval, the list of bothersome features goes on.

Ways to avoid PUPs

• Always study the EULA and privacy statement. Don’t agree until you know precisely what you are acknowledging. • Choose the “custom” install whenever installing a software program. In particular, look closely at those small boxes that have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use good antivirus software, like Safebytes Anti-Malware that offers real-time protection against PUPs. • Avoid adding a freeware program you do not use. Turn off or remove toolbars and web browser extensions you don’t really need. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What you can do if Malware Prevents You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your computer than others. Certain malware goes to great lengths to stop you from downloading or installing anything on your personal computer, particularly antivirus applications. If you are reading this right now, you have probably recognized that a malware infection is the real cause of your blocked web connectivity. So what to do if you need to install an antivirus program like Safebytes? There are a few steps you can take to circumvent this problem.

Install in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. In the event the malware is blocking the internet connection and affecting the computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To start the computer into Safe Mode, press the “F8” key on your keyboard right before the Windows boot screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under Boot tab, and click Apply. After you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to remove standard infections.

Switch to an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you seem to have malware attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to employ a thumb drive to clean your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Plug the Thumb drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the flash drive as the location for saving the file. Do as instructed on the screen to complete the installation process. 5) Now, plug the pen drive into the corrupted computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

These days, an anti-malware tool can protect your computer from different types of online threats. But how to choose the best one amongst numerous malware protection application that’s available out there? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but many aren’t. You have to be very careful not to choose the wrong application, especially if you buy a paid application. In terms of commercial anti-malware application options, many people select well-known brands, such as SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help end-users of all levels of IT literacy in detecting and eliminating malicious threats from their computer. Using its cutting-edge technology, this software can assist you to eliminate several types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has excellent features when compared to other anti-malware programs. Let’s have a look at a few of them below: Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will find and get rid of threats even during the initial phases of a malware outbreak. Active Protection: Malware programs aiming to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll check your PC for suspicious activity at all times and safeguards your personal computer from unauthorized access. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine minimizes scan times and extends the life of the battery. Simultaneously, it will effectively detect and eliminate infected computer files or any online threat. Website Filtering: SafeBytes checks the hyperlinks present on a webpage for possible threats and informs you whether the site is safe to explore or not, through its unique safety rating system. Lowest CPU/Memory Usage: SafeBytes is a lightweight and user-friendly antivirus and antimalware solution. Since it utilizes negligible computer resources, this tool leaves the computer’s power exactly where it belongs to: with you. Premium Support: You may get high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCOptimizerPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCOptimizerPro

Error Code 800b0100 - What is it?

800b0100 is a typical Windows Update error. This error message occurs when you try to install the latest updates from Microsoft Updates and Windows Updates. The error message is displayed in the following format:

“Code 800B0100 Windows Update encountered an unknown error.”

Solution

Error Causes

Error code 800b0100 may pop up on your computer screen due to different reasons. However, some of the common causes include:

• The file needed by Windows Update is corrupt or missing
• Security software conflict such as Firewall
• Incorrect Registry keys
• Windows security .dll files are registered incorrectly

Further Information and Manual Repair

To resolve error code 800b0100 on your system, you don’t have to hire a professional. This error is quite easy to repair and requires no technical expertise. In other words, you don’t need to be a computer programmer or technically sound to repair this issue. Here are some of the easy and effective DIY methods that you can try to resolve error code 800b0100 on your system:

Method 1

Download System Update Readiness Tool from Microsoft’s website on your PC. This tool can help you fix this problem that might prevent Windows Updates from installing. Typically it will take 15 minutes or less to scan your entire PC.  The System Update Readiness Tool will scan your computer for inconsistencies that may cause errors to occur.

Method 2

Disable Security Software on your PC for example if you use Windows Vista then you will have Firewall already built in. Disable it to resolve error 800b0100. To do this, simply go to the start menu and open the control panel and then select security. Now locate the option Windows Firewall and upon finding, simply choose the option Turn Windows Firewall on or off. Select off (not recommended) option, then click Apply and OK to reset and confirm changes. After that, go back to the Windows Update screen and then click the try again button. The download and installation would start. After the installation is complete, restart your PC to activate changes. Once the updates are successfully installed, not re-enable the Firewall, to ensure your PC is not exposed to potential security threats or viruses.

Method 3

Remove Invalid Keys from the Registry by downloading Restoro. This is a PC Fixer deployed with a registry cleaner. It scans your entire PC and removes all the obsolete and unnecessary files like cookies, bad and invalid registry keys. It cleans and repairs the registry in a few clicks. Click here to download Restoro.

Recently, a few users reported that they were unable to turn on their computers for some reason and at the same time their computers Computer makes a beeping noise couple of times or continuously whenever they try to turn them on. The sounds the computers are making can be quite annoying and it also signifies that there is something wrong with them. The problem might have something to do with the hardware inside of the computer system rather than Windows 10 itself. As you know, a computer is designed to deliver audible error sounds every time some part of the hardware is not properly working. For instance, if you hear a single beep, this indicates that your GPU is having some issues and if you’re hearing two beeps, it indicates that your RAM is not working properly, whereas three beeps that repeat after a pause when you turn on your computer means that there is something wrong with the system memory. On the other hand, if your computer is beeping continuously, this means that the problem lies with the processor. To fix this issue, here are some suggestions that might help but before you proceed, make sure that you know how to manage your computer’s hardware, if not, better have some expert do it for you.

Option 1 – Try checking the RAM

One of the basic things you can do in this kind of case is to check the RAM. Prepare some screwdrivers and dig into your PC and then look for the RAM slots and ensure that they are attached firmly. There are times when moving around your computer daily can cause certain components in your computer to become loose. Worst case scenario is that the RAM might be broken so really have to replace it.

Option 2 – Try checking the graphics card

After digging into your computer, check the graphics card and give it some good cleaning. As you know, you have to remove certain components like the graphics card regularly and clean them to help increase their lifespan and avoid errors in a startup. And if it turns out that the graphics card is broken, you have to replace it with a new one to fix the problem.

Option 3 – Try checking the processor

The processor is the brain of every computer so if it ends up not working, everything else is useless. Thus, you need to check it to see if it’s firmly attached and see if it needs some cleaning of dust and other debris. After that, try turning on your computer again. If it doesn’t work, then you might have to take your system to a technician to resolve the problem for you.

This post will walk you through fixing the rtwlane.sys Blue Screen error. This kind of BSOD error belongs under the category of the “DRIVER IRQL NOT LESS OR EQUAL” Stop errors. If you encounter this kind of Stop error then it means that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. The main issue with the rtwlane.sys Blue Screen error has something to do with the Realtek PCI-E Wireless LAN PCI-E NIC driver. In other words, it has some issues with the wireless card of your computer which is built by Realtek. And since it this error concerns your wireless card, you might also experience some connectivity problems with your computer as the wireless card refuses to find any network connections and even randomly disconnects. To resolve this problem, you need to refer to the given options below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.

• Realtek High-Definition (HD) Audio Driver
• Realtek Card Reader Driver
• Realtek Local Area Network (LAN) Driver

On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.

• Open the Device Manager again and then look for Network Drivers.
• Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
• Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section of the Audio inputs and outputs.
• And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

• Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
• Tap Enter to open the Playback devices.
• Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
• After that, this should help in displaying the headphones in the section of Playback devices.
• And if they are disabled, you can just right-click them to have them enabled.

As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep. This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it. There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.