If you got an error code of 0x80072EE2 while trying to download a Windows 10 update then it could be that something is blocking the Windows Update service on your Windows 10 PC and is preventing it from connecting to the Microsoft server. In addition, the error code 0x80072EE2 also indicates “ERROR_INTERNET_TIMEOUT” and together with this message, you might also see a message as Windows Update encountered an unknown error or you might also find it hard to search for new updates. So in this post, you will be guided on how you can fix the Windows Update error code 0x80072EE2. Make sure to follow the steps below carefully.
Option 1 – Restart your computer and try installing the Updates again
You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.
Option 2 – Run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Option 3 – Try to disable your antivirus program
Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.
Option 4 – Try to restart the Background Intelligent Transfer Service
The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
Tap the Win + R keys to open the Run dialog box.
Next, type “services.msc” in the field and hit Enter to open Windows Services.
From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
Now click the Stop button to stop BITS and then click the Start button to restart the service.
Click OK to save the changes made and then restart your PC.
Option 5 – Try installing the updates in a Clean Boot State
It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.
Option 6 – Run Microsoft’s online troubleshooter
Running Microsoft’s online troubleshooter might also help you fix the Windows update error code 0x80072EE2. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
In case you don’t know, a teletype network, also known as Telnet, is a protocol that is meant for internet or LAN communication which is used primarily to control other computers effortlessly. And it is available as a command-line utility in Windows and helps users in opening a command-line interface for the remote computer. However, a lot of users have reported an error that states, “Telnet is not recognized as an internal or external command, operable program, or batch file” when you try to use it. If you are one of these users, then you’ve come to the right place as this post will guide you on how to fix this error in Windows 10.
This kind of error means that the Telnet utility is not installed on your computer but Telnet is a default feature in Windows 10 so the protocol mainly is not enabled yet. The Telnet client is disabled by default in Windows 10 and to fix this error, you can try to enable the Telnet Client via Programs and Features or try to install Telnet using an elevated Command Prompt.
Option 1 – Try to enable the Telnet Client via Programs and Features
The first thing you can do is to enable the Telnet client using Programs and Features since it is disabled by default. To do that, follow the steps below.
Tap the Win + R keys to open the Run dialog box and type “appwiz.cpl” in the field and hit Enter to open the Programs and Features window.
Next, select the “Turn Windows features on or off” from the options given on the left-hand side.
After that, look for the Telnet client from the list and check the checkbox next to it and then click on OK to save the changes made.
Now restart your computer.
Option 2 – Try to install Telnet via an elevated Command Prompt
If enabling the Telnet client using Programs and Features didn’t work, then you can try to do it using Command Prompt instead. To get started, follow the steps given below.
In the Windows Search bar, type “command prompt” in the field and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
Next, execute this command to enable the Telnet client: dism /online /Enable-Feature /FeatureName:TelnetClient
Once the command has been executed, close the Command Prompt and restart your computer.
To understand Kernel32.dll error properly, here’s what you need to know first: in the Windows operating system, the system32 directory plays a vital role. Inside this directory, there is an element called Kernel32.dll.
A DLL (dynamic link library) is a library that contains codes and data that are used by more than one program at the same time.
The role of the Kernel32.dll file is to handle memory management and I/O (input and output) operations.
Malfunctioning of this file results in a Kernel32.dll error message which leads to program or application failure.
Error Causes
Kernel32.dll files can be attributed to several reasons like:
Missing or damaged Kernel32.dll files
Registry corruption
.Dll files misconfiguration if programs are installed or uninstalled.
Viral infection or malware attack
It is advisable to repair the Kernel32.dll error immediately to avoid inconvenience and serious computer damages like program lockouts, system failure, freeze, and crash.
Further Information and Manual Repair
All causes for the Kernel32.dll error are linked with the registry.
The registry is the major database of your system that stores all the activities you perform on your system.
It saves both important data and unnecessary files in the RAM (Random Access Memory) including the junk files, temporary internet files, and obsolete files such as files of the deleted/uninstalled programs.
These files accumulate a lot of memory space. It leads to disk fragmentation, data overload, missing and damaged DLL files, and eventually registry corruption.
Other reasons for registry issues that trigger Kernel32.dll errors on your system could be malicious software like viruses, adware, and malware. These also corrupt the registry and damaged DLL files.
Kernel32.dll Error Solutions
There are two ways to resolve the Kernel32.dll error on your PC, one is to install two separate tools registry cleaner and an antivirus and run them individually to scan your system and repair it.
This option is time-consuming and besides if antivirus software is notorious for slowing down systems. So by downloading a separate antivirus you may have to sacrifice your system’s speed.
By default inside Windows 11 in File Explorer, once the file is selected, the small check box will appear beside it on left indicating visually that the file is selected. Older users will remember this feature from old Windows Vista and the feature itself is great if you are on some sort of touch device and need to select multiple files.
However, if you are working on a computer with a keyboard and mouse this feature might annoy you and seem like something that is not needed. Like many things inside Windows 11 this feature also can be customized and turned OFF if you do not want it.
In this guide, we will see how to turn these boxes off. Microsoft has somewhat hidden this feature but luckily it is not difficult to find it if you know where to look.
Turning check boxes OFF
Open File Explorer (if you do not have an icon on your Taskbar, right-click on the Start button and select File Explorer from the menu)
Click on View on the top toolbar
Select Show
Uncheck Item Check Boxes
That is everything that needs to be done, after the checkbox is unchecked all check boxes from File Explorer will disappear. If you wish to turn boxes back ON, just follow the steps and check the box beside Item Check Boxes.
If you are trying to start the Microsoft Outlook application on your Windows 10 computer but you suddenly receive a message box with an error message that says, “We are unable to connect right now, Please check your network and try again later”, read on as this post will guide you on how you can fix this error.
This kind of error in Microsoft Outlook could be due to some issues with your internet connection or it could also be due to the VPN software if you’re using one. Whatever the cause is, there are several potential fixes you can check out to fix the error. You have to check your internet connection or try changing it. You could also try to disable your VPN software or restart your computer or Microsoft Outlook and try starting the app again. In addition, you can also try entering your password again or check some settings in the Windows Registry or open Microsoft Outlook in Safe Mode. Refer to the guidelines provided below to further troubleshoot the problem.
Option 1 – Try to check your internet connection
The first thing you can do to resolve the problem is to check your internet connection. You have to make sure that you are connected to the internet and that it has a stable connection.
Option 2 – Try to restart your computer or Microsoft Outlook and try again
The next thing you can do to fix the error is to restart your computer or Microsoft Outlook. This simple process can actually help you fix the problem as it could only be a glitch that can be fixed with a simple restart.
Option 3 – Try to enter your password again
You could also try entering your password again to resolve the error. Just click on the Cancel button to open a dialog box and then enter your password again and see if it helps. Note that you might have to do it for all your email IDs in Microsoft Outlook.
Option 4 – Try opening Microsoft Outlook in Safe Mode and disabling its add-ins
Putting Microsoft Outlook into Safe Mode can help you identify the problems in it. Safe Mode also helps you fix a certain issue caused by some corrupted add-in. To start your Microsoft Outlook in Safe Mode, refer to these steps:
Tap Win + R on your keyboard to open the Run dialog box.
Next, type in “Outlook /safe” and press Enter to run the command.
After that, it will ask you to select a profile that you want to use. Just simply select a profile from the drop-down menu and click on the OK button.
Now you have successfully opened Microsoft Outlook in Safe Mode. As a result, it will start with disabling the add-ins. Meaning to say, there is some corrupted add-in that’s causing the problem, and that you need to look for that add-in and either disable it or have it permanently removed.
Once you’ve identified the corrupted add-in, you can disable or remove it by going to File > Options > Add-ins. From there, select the option “COM Add-ins” from the drop-down menu and then click the Go button.
Finally, close Microsoft Outlook once you’ve covered the given steps above and then try to open it normally.
Option 5 – Try disabling the VPN
As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “We are unable to connect right now, Please check your network and try again later” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.
Option 6 – Try to check the settings in the Registry
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNlaSvcParametersInternet
From there, look for the DWORD named “EnableActiveProbing” and make sure that its value is set to “1”. When the value is set to 1, it means that it is Enabled. This is the default setting and is used to identify the status of the network connectivity of your computer.
Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.
List is as follows:
Cake VPN (com.lazycoder.cakevpns)
Pacific VPN (com.protectvpn.freeapp)
eVPN (com.abcd.evpnfree)
BeatPlayer (com.crrl.beatplayers)
QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account.
The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.
Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013
A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
Open Control Panel and proceed to Program and Features.
Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
Then right-click on it and click the Change button.
Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.
Option 2 – Try to run a System File Checker scan
In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
Once the scan is finished, restart your computer and see if the Windows Script Host error.
Option 3 – Try using a new Guest Account
You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.
Option 4 – Try troubleshooting the problem in a Clean Boot State
Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
Log onto your computer as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Can not open and run EXE file in Windows is not a new issue and sadly it can still happen from time to time, luckily this step by step solution will help you to resolve this problem fast and effective in no time.
Try the below solutions in no particular order and I hope that you will solve the issue fast and be able to return to using the computer like it never happened
Run SFC scan
As the EXE file not opening issue lies in the Windows OS, the SFC tool will be able to identify the cause and fix this issue.
Press ⊞ WINDOWS + X and choose command prompt (admin)
in command prompt type: sfc /scannow
Press ENTER
Check registry and modify if needed
Sometimes value in the registry key is wrong and can cause this error, in order to check if this is the case, we will open the registry editor and find out
Press ⊞ WINDOWS + R to bring run dialog up
type in it: RegEdit and press ENTERIn the left pane of the Registry Editor window, click on the HKEY_CLASSES_ROOT to expand the section
Scroll down to find out the .exe registry and click on it
Go to the right pane of the window and double-click on the Default and set the Value Data as exefile
Click on the OK button
Next, located the given in the window: HKEY_CLASSES_ROOT>exefile>shell>open>command
Click on the “Command” in the left pane of the window
In the right pane of the window double-click on the Default and set Value Data as “%1” %*Click on the OK button
Restart your computer and check if the issue persists
Turn off Firewall and defender
If you have a firewall and antivirus active there might be a chance of a conflict and that firewall or antivirus is preventing the EXE file from starting, disable your firewall and anti-virus and try again to open the EXE file.
Turn off user account control
User account control can also like a firewall prevent some files from executing, go into accounts and turn off user account control to see if this might be an issue preventing you from opening the file.
Have you been feeling anxious in the digital space? Feeling like you have a million eyes on you each time you visit a website? It can definitely make you uneasy. Luckily there’s an easy fix, and it’s called a VPN.
In this article we’ll take you through the basics of what a VPN does and some of the biggest benefits you can reap from buying one.
VPN: definition and how it works
VPN stands for Virtual Private Network, so its name already says a lot about what it does.
A VPN is specialized software that keeps your browsing private and secure. Essentially it hides your identity, preventing possible cyberattacks and data theft. This is especially important in cases of public network use, where you’re highly exposed to potential threats.
To be more specific, this software encrypts your Internet Protocol (IP) address by filtering it through a server hosted by the VPN provider first. That way, it prevents your Internet service provider, third parties and lurking online thieves from tracking the actual you.
Credit: FLY:D on Unsplash
Some providers, such as Surfshark VPN with its IP Rotator feature, even make it a habit to frequently change your IP address to further protect your identity. With most VPN providers, you can also appear to be in a completely different country, adding to your disguise.
There are tons of advantages you can look forward to if you decide to use a VPN. Take a look at some of the crucial ones.
Benefits of using a VPN
When choosing a VPN, you can find both free and paid options. We recommend you go with the paid ones, since they have stronger security, encryption and data protection, as well as more advanced features. Free VPNs come with limitations and risk of malicious attacks on the software itself.
You can choose to buy a singular VPN service or opt for antivirus software that has a VPN built in, for example Bitdefender’s Ultimate Security plan. That depends on what you use your computer for and how much.
When you pick one, here’s what it can do for you.
1. Access region-specific content
When we said you could change your location, we meant it. Say you’re using a streaming service and a show you desperately want to watch isn’t available in your country. You can use your VPN to make it look like you’re browsing from a country where it’s unlocked.
This option is also convenient for gamers who want to access maps, skins and other in-game items unavailable in their location.
In addition, you can use this powerful feature when you’re traveling to a region where some of your favorite content may not be accessible.
Do keep in mind that you need to read the Terms and Conditions (yeah, we know - who does that?) of your games and services before doing this, since you could end up getting a penalty. It’s also important to remember that there are entire countries that have strict regulations or even bans on VPNs, for example Belarus, Russia and China. So make sure to be very cautious with your VPN use, friends.
2. Browse like no one’s watching
VPNs shield your browsing habits from prying eyes on the web. Those can be malicious hackers or just third-party cookies tracking your every move to later bombard you with targeted ads. For example, Surfshark VPN features a Cookie blocker that blocks all cookie-related pop-ups and lets you browse in peace (and secret). It works even when the VPN is turned off, which is also pretty neat.
In addition, their CleanWeb 2.0 technology makes sure ads and especially malware don’t stand a chance at all, since they’re blocked before they can even load.
The inability of sites to track your browsing means they can’t collect and analyze any of your data. So, your personal information - or your company’s information in case that’s what you’re using your computer for - is entirely hidden and secure.
3. Save money
It’s well-known that the prices of certain items and services vary based on your location, browsing time, age and many other factors. This most commonly goes for airline tickets and hotel stays.
You can use your VPN to avoid high prices and surcharges. Clear all cookies, turn on your VPN and visit an online shopping site to check out their prices. Then compare your findings with the offers you see when your VPN is off, when you spend a long time on the site or have an active account with the company.
Sometimes this can really help you find the best deals and avoid breaking the bank. But again, check the Terms and Conditions before you purchase something using a VPN.
4. Secure your smart home
The more smart devices you have connected to your network, the more exposed you are to potential cyberattacks. Phones and computers are generally designed to be decently secure even without a VPN or antivirus, but smart home devices leave a lot to be desired in that regard.
Protecting your home network with a VPN software means all devices connected to it are secure, be it an air purifier or Alexa.
Credit: Bence Boros on Unsplash
5. Prevent connection slowdown
Your ISP can intentionally slow down your internet speed based on how much data you’ve consumed (data throttling) or your activities online (bandwidth throttling).
But with a VPN, what kind of data you send and receive and how much is entirely hidden. Therefore, if your ISP can’t see you, they can’t control you and they can’t throttle down your speed.
The bottom line
You can never be too safe online. So definitely think about getting yourself a solid VPN to pump up your privacy and security as much as you can. And if you have any questions or need help choosing the perfect software for you, feel free to reach out to us.
There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above.
As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.
Option 1 – Try using System Restore
You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Option 2 – Uninstall the Windows Updates you’ve installed recently
The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.
Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
After that, click on Update and Security and then select Windows Update from the left side menu column.
Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.
Option 3 – Try disabling the Fast Startup
Boot your PC into Safe Mode.
Then tap the Win + R keys to open the Run dialog box.
Next, type in “control” to open Control Panel.
After that, select Hardware and Sound and click on Power Options.
Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
Now restart your PC and check if the problem’s fixed.
Option 4 – Try running both the SFC scan and CHKDSK utility
You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:
Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
Wait until the SFC scan is done with the process and then restart your PC.
Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.
Option 5 – Try resetting Windows 10
You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.
Tap the Win + I keys and go to Update and Security > Recovery.
Then click on Get Started under the Reset this PC section.
After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
Then it will reset your PC by reinstalling it
Option 6 – Try to rename the SoftwareDistribution folder
In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.
Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.
Option 7 – Try rebuilding BCD
Rebuilding the BCD can help you in fixing the stuck Windows 10.
You can start by booting into the installation environment for Windows 10 from an installation media.
After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem.
This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further.
In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.
Option 1 – Try to use the Device Pairing Wizard
The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.
Option 2 – Try to use the Registry Editor
The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.
Option 3 – Try running the Bluetooth Troubleshooter
As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
Open the Windows 10 Settings.
Then go to Update & Security > Troubleshoot.
You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
Now follow the next screen options.
Option 4 – Try to reinstall or update the Bluetooth driver
The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
Tap the Win + X keys to open the Device Manager.
Next, look for the Bluetooth device and right-click on it.
Select the option “Update driver”.
After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.