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Windows Defender error code 0x80073afc

If you receive an error code of “0x80073afc” in Windows Defender after you boot your Windows 10 computer or when you try to manually run Windows Defender, then it could be that the Windows Defender files are corrupted. In such cases, this error could also occur if there is third-party security software that interferes with the smooth functioning of this Microsoft Security Client.

If you are one of the users who are currently facing this issue, then here are some suggestions you can check out to resolve the Windows Defender error code 0x80073afc.

Option 1 – Try to check the status of all the Windows Defender-related services

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try to re-register the concerned DLL files

You could also try to re-register some Dynamic Link Library or DLL files on your computer as this could also help in fixing the Windows Defender error.

  • In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • After opening Command Prompt as admin, type the following commands one after the other:
    • regsvr32 dll
    • regsvr32 dll
    • regsvr32 dll
    • regsvr32 dll
  • Once you’ve entered the commands given above, it will re-register the concerned DLL files in your system.
  • Now restart your computer for the changes to take effect.

Option 3 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box,
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Afterward, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Options
  • Next, look for the DWORDs named “MSASCui.exe”, “MpCmdRun.exe”, “MpUXSrv.exe” and “msconfig.exe”.
  • If you can’t find these DWORDs, refer to the next given option below.
  • Restart your computer.

Option 4 – Check the Environmental Values

  • Type “View advanced system settings” in the Windows search box and select the appropriate result.
  • This will open a new mini window. From there, go to the Advanced tab and click on the “Environment Variables…” button located at the bottom part of the window.
  • Next, look for the “%ProgramData%” variable name and make sure that its value is set to C:/ProgramData.
  • Then click OK to save the changes made.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the Windows Defender error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

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Fix user account is not authorized
If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:
  • Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
  • After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
  • Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
  • From there, switch from the “General” tab to the “Member Of” tab.
  • Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
  • After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
  • And in the Search results box, double click on Remote Desktop Users.
  • Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.
  • In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
  • From there, go to User Rights Assignment.
  • Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
  • If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
  • After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
  • Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:
  • Tap the Win + R keys to launch the Run utility.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
  • Next, look for the Remote Desktop Services and double click on it to open its Properties.
  • After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
  • On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
  • You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
  • Finally, restart your PC and see if the problem is now fixed.
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How to Fix File System Error 2147219196
If you receive an error message saying, “File System Error 2147219196” when trying to open a picture, access a file or when moving a folder on your Windows 10 computer then read on as this post will help you resolve this error. According to experts, this error started to appear right after the Windows Update v1803 was released. Users who installed the new Windows version faced the same dilemma. This error might be caused by a corrupted disk or it could be due to some broken Windows components or due to file system encryptions. Before you troubleshoot the problem, make sure that you are logged in as an administrator.

Option 1 – Update Windows

The first thing you can do to Resolve File System Error -2147219196 is to update Windows. Since Microsoft is already aware of this issue, they might have already released a fix for this in one of their new updates so make sure to check for any available updates on your computer and have it installed right away.
  • Tap Win + S to open Search then type “update” in the field and from the search results that appear, click on Windows Update.
  • After that, it will open Windows Update under Settings and from there click the Check for Updates button and let Windows check for any available updates.
  • And if there are any updates available, download and install them on your Windows 10 computer.
  • Restart your PC and check if the error is now fixed or not.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 3 – Disable the File System Encryption

File System Encryption allows you to encrypt drives to protect them from being accessed from another computer. This is the standard practice in various organizations in order to protect their data. However, there are times when the file encryption system caused issues for users in accessing files and throws the File System Error -2147219196 instead which is why you need to temporarily disable it to access your file. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “control” in the field to open Control Panel.
  • From there, navigate to Security and select the BitLocker Drive Encryption option from the list.
  • After that, make sure that all your drives are not encrypted and if any of them are encrypted, turn off encryption by selecting Turn off BitLocker.
  • Reboot your computer for the changes to take effect.

Option 4 – Run SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.
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How to Remove AtoZ Manuals from Windows

AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.
Folder: C:Users%UserName%AppDataLocalTemp Registry: HKLMSOFTWAREClassesAppIDAtoZManuals.exe HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerExtensions HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions HKEY_CURRENT_USERSoftwareOpera Software HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%IDP.ARES.Generic.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom
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How to Fix Dxgkrnl.sys Error Code

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats
"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"
A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."
"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"
"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."
"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"
Some of the common symptoms of this error code include
  • Blue screen
  • System freeze
  • And sudden shutdown

Solution

Restoro box imageError Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:
  • Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
  • Windows registry issues
  • Malware infection
  • Hardware conflict
  • Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!
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Fix Windows Update Error 0x8024500C
If you encounter error 0x8024500C after a Windows Update or when you were trying to update Windows Store apps, read on as this post will guide you in fixing the problem. This kind of Windows Update error indicates that the Windows Update service has been blocked. Here are some suggestions you could check out to resolve the Windows Update error 0x8024500C on your Windows 10 computer.

Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services that support Windows Update:
    • Background Intelligent Transfer Service (BITS)
    • Delivery Optimization
    • Windows Update
    • Windows Update Medic Service
  • Once you’ve found them, check if they are running just fine or not. if not, you can right-click on each entry and click on Start.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

Error 0x8024500C might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
  • Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
  • Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:
  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.
All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.
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How to Fix athwbx.sys Blue Screen error
Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
  • Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys
Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to athwbx.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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How to avoid errors in Windows

We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.

No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.

We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.

computer free of errors

Keep your hardware clean

Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.

Not so far ago we had an article about cleaning your hardware detailing what and how to do it. Here is a link to the article: https://errortools.com/windows/cleaning-your-pc/

Do not keep applications you are not using

Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.

Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.

The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.

Do not use pirated or cracked software

Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.

Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.

Keep your drivers updated

Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.

You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,

Keep software updated

Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.

Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.

Keep Windows updated

Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.

Check the health of your hardware regularly

Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.

If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.

Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.

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Fix Boot Device Not Found 3F0 Error
Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:
  • “No bootable device – insert boot disk and press any key”
  • “No Boot Device Found. Press any key to reboot the machine”
  • “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
  • “No boot device is available”

The most common reasons for 3F0 error to occur is:

  • Using the unbootable device or disk to boot from.
  • If the bootable hard drive you are using might have corrupted or damaged somehow.
  • MBR or boot sector is damaged on the bootable hard drive.
  • If your system has gone through a virus or malware attack.
  • The wrong boot order in the BIOS.
  • Hard disk connection problem.
  • System files or boot files unknowingly damaged.
  • Corrupt hard drive partitions.
Now all of these being said let us go through some of the solutions and fix this dreaded error in order to get your computer back in working order:

1: Change Boot Order


This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset


Performing hard reset can often solve issues, to perform a hard reset do the following:
  • Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
  • Then disconnect all peripherals, including the removable hard drive, etc.
then
  • Press and hold the power button for 15 seconds to drain all remaining power.
  • Insert the battery, and then re-plug the AC adapter into the laptop.
  • Press the power button to turn on the computer.
  • Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.
Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool


Use the built-in tool in the Hp device to solve the issue:
  • Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
  • Next, press the F2 key.
  • Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
  • Select Hard Drive from the Component Tests menu.
  • Click on the Quick Test, then click on the Run once button.
  • If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings


  • Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
  • To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
  • Once loaded, press F10 to Save and Exit.
  • Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive


  • Turn the computer off and remove the power cable.
  • If you have a removable battery, take it out
  • Disconnect your hard drive and then connect it back.
  • Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR


  • Boot from the original installation DVD (or the recovery USB)
  • At the Welcome screen, click Repair your computer.
  • Choose Troubleshoot.
  • Choose Command Prompt.
  • When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System


  • Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
  • During the installation process, launch Command Prompt.
  • In Windows 7, under the System Recovery Options tab, click Startup Repair.
  • In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

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How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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