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Fix Errors 0x80070001, 0x81000037, 0x80070003

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard.

The cause of the error could vary depending on what error code you receive:

  • 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
  • 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
  • 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
  • On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open Command Prompt.
  • Next, type the following command and hit Enter:

DIR /AL /S

  • After you enter the command, it will display the JUNCTION list.
  • Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
  • Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below:

To fix this error, you need to re-create the missing directory using the following steps:

  • Take note of the path for which the error occurs.
  • Then create the corresponding folder.
  • Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

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Disable Touchscreen in Windows 11
The touchscreen feature inside Windows 11 is a pretty good thing but sometimes can be very impractical. The screen can easily and constantly get dirty due to fingers touching it all the time and there are users that do not wish or want to have this feature at all. touchscreen windows 11If you are one of the mentioned users and for any reason, you do not wish to have a touchscreen-enabled then sit back and relax, we have you covered in this tutorial on how to fully disable touchscreen inside Windows 11.

Turn off touchscreen via device manager

  1. Click on the Windows Search icon in the taskbar
  2. Type Device Manager
  3. Click on Device Manager from the list of results
  4. Inside locate Human Interface Devices and click on the right arrow
  5. In the list, find HID-Compliant Touch Screen and select Disable Device
  6. Click on Yes to confirm

Disable it via Windows Terminal

  1. Right-click on the Windows icon in the taskbar
  2. Click on Windows Terminal (admin)
  3. Inside run this command: Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Disable-PnpDevice -Confirm:$false

Conclusion

No matter which method you prefer, both of them will disable the touch screen inside Windows 11. Thank you for reading trough article and I hope to see you again. Take care.
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How to Fix Windows Store Error Code 0x80240017

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

  • When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
  • Certain apps may become unresponsive.
  • You may not be able to download apps or Windows update
  • You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
  • When you have multiple applications running, you may experience crashes and freezes.

Solution

Restoro box imageError Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:
  • Corrupted, broken, or missing system files.
  • Malware/spyware infection or virus attack
  • Hardware/RAM decline
  • Fragmented file
  • Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:
  1. Press and hold the Windows key and press R. This will open up the Run command
  2. Now, type exe and hit Enter
  3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.
This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:
  1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
  2. A new window will open. Click View all from the left pane.
  3. Scroll down to the bottom and click on Windows update.
  4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  5. The troubleshooter will automatically detect problems and fix them.
  6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer
  1. Press the Windows + R Run window will appear.
  2. Type cpl and hit Enter
  3. Click the Connections tab and click LAN settings
  4. Under proxy server uncheck “Use a proxy server for your LAN”
  5. Click OK
Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:
  1. Open Run command as previously described
  2. Type MSConfig
  3. Click on the Boot tab
  4. Tick Safe boot in Boot option
  5. Select Network
  6. Click Apply and OK
  7. Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:
  1. Move the mouse cursor over to the upper right side of the screen.
  2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
  3. On the Settings window, click on the “Change PC settings.”
  4. Now, left-click on the “Update and recovery” feature.
  5. For the next step, left-click on the “Recovery” feature.
  6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
  7. Now, follow the instructions on the screen to finish the Refresh process.
  8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  9. Check again to see if the error 0x80240017 has been fixed.
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How to Fix Error Code 0x8007007B on Your PC

Error Code 0x8007007B (Code 0x8007007B) – What is it?

Error code 0x8007007B (Code 0x8007007B) is an error that occurs when you attempt to activate Windows 10, as well as Windows Server 2008, Windows Vista, Windows 7, Windows 8, or Windows Server 2012.

Common symptoms include:

  • You will see an error message like this: “Error 0x8007007B 'The filename, directory name, or volume label syntax is incorrect”.
  • If you are using volume-licensed media to install: Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Server 2008 R2, Windows Server 2008, Windows Server 2012, Windows 10.
  • Your computer is not connecting the activation wizard to a Key Management Service (KMS) host computer.

Solution

Restoro box imageFurther Information and Manual Repair

Error Code 0x8007007B usually occurs when a product key has been activated too many times. Blocking activation aids in avoiding abuse of the key. If abuse of the key is not the case, it is possible to get the key reset, or you may receive a new key altogether. When you are not sure that you can complete these methods yourself, as they do contain advanced steps, it would be wise to consult a computer repair technician to avoid making the problem any worse.

Generally, the solution can be simple; it is just dependent on how comfortable you are with getting technical in your computer. Volume licensed media means that the media has a preset number of times that it is allowed to be activated. This helps to avoid misuse of the product. Some people install the Windows 10 program multiple times on their computer if they are software developers or do certain types of software testing. It is important to know the cause in order to effectively find the solution.

Method One:

  1. From the desktop screen, press the Windows key and S, type “Command Prompt”. Then, right-click on Command Prompt in the results. Select Run as Administrator.  Click Yes when asked about requesting permission.
  2. In the Command Prompt box, enter the command: slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
  3. The x's represent the product key. Replace these with your unique product key.
  4. Type in the following command into the “Command Prompt” window: slmgr.vbs -ato
  5. Click Enter
  6. Restart your computer and try to activate windows again. It should not show the error code anymore.

Method Two:

  1. While on the desktop, press the Windows key and R.
  2. A window saying Run should open.
  3. Type in the following command: Slui 3
  4. Press ENTER and a window should appear.
  5. This window asks for you to enter the operating system activation product key.
  6. Enter this key in the space provided.
  7. After entering this, click Activate.
  8. Restart your computer now.
  9. Check for activation. The Error code should be gone now.

Method Three:

  1. Open the Command Prompt with access as administrator just as in Method One, and enter the following command: sfc /scannow
  2. The command will complete the tasks. This will take some time so just let the computer do its thing and work. Let the sfc finish the scan.
  3. When the scan is complete, restart the computer.
  4. Check for the activation. The error code should be gone at this point.
  5. If it is gone, revisit Method One or move on the Method Four.

Method Four:

Call the Microsoft Support Team and explain the problem in as much detail as you can give. Give the team the error code 0x8007007B and ask to have a different product key. When they give you the new product key, repeat Method 2. The Microsoft Support Team will either change your product key, or they will reset your current product key so that it can be used for activation again.

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Stealing Facebook data via email

A couple of years ago there was a lot of talk about not opening suspicious emails. Well, it still holds today. The difference is that today’s fake emails have become very difficult to differentiate from official ones since hackers put the effort into creating them copying fonts and layout, making them identical to original ones. So if emails look and feel like original ones how do you know if it is fake? Very simple, you do not click anything in it. If Facebook or for that matter any company wants to contact you they will do via their platform. Clicking inside a hacker's email will lead you probably to a fake Facebook website replica where you will have to type in your username and password providing an attacker with your login credentials, etc. If you receive this kind of mail where there are threats about terminating an account, missing payments, etc. it is always the best thing to go directly to Facebook and see if you have any kind of notifications there. Do not trust any emails that ask for account information, request money, or threaten to suspend your account.

Phishing attacks

As stated previously if you click on the link inside fake mail it will probably lead you to a website replica of the original. Although hackers can pretty much copy all things from an original website like layout, fonts, colors, etc. There is one thing that he cannot, web address. Take a good look into your browser address bar to see if there is a typo or anything strange in the address of a website. Also, make sure to check for the secure icon in the web address before signing in.

Fake Facebook buttons

If by any chance and for whatever reason, you end up on a fake Facebook site be vary careful about like and other buttons since buttons themselves behave and act like links inside your browser. IF when you click on like you get a prompt to sign in, it is almost 100% that you ended up on a phishing fake website.

Password brute force attack

Having complex and long passwords is a must. If your Facebook password is 12345 there is a very high chance that if a hacker wants he can easily guess it via trying out the most used and simple passwords via simple guessing. To avoid being hacked just for having poor passwords try to think of something longer, combine letters and numerical characters, place special characters inside it or just simply as the best solution use a password manager and create passwords with it.

Password grab outside Facebook

If you use the same password for multiple accounts which is a big no-no and you should not do it then hackers can use passwords from other services and login into your Facebook in order to steal data. Avoid these situations by having different passwords for different accounts or use a password manager to keep everything in order.

Hacking via key logger

Some time ago we have made an article which explained in detail everything you need to know about key loggers here: https://errortools.com/windows/how-to-know-if-you-have-keylogger-in-windows/ Anyway, this is a more advanced hacking technique in order for hackers to steal your data and it includes placing malicious applications into your system that records your keystrokes and sends them directly to hackers. Since this is an application best protection against this type of attack is to have a security suite installed and active on your PC or device you use to go to Facebook.

Connecting and surfing on an unsecured network

Using no password and unsecured WI FI or any other type of network is risky at least. You can have all protection installed on your device and have a strong password but hackers also logged in to the same network can track all outgoing stuff going through mentioned network leaving you again exposed to attacks. It is better to connect to your mobile operator network than on free WI FI, at least there is some level of security in your operator network while free WI FI is completely unsecured. Getting a virtual private network or VPN is also one thing you could think about for protection since almost all VPN services will encrypt your data thus providing you with a security layer even on unsecured Wi-FI.

Conclusion

Hacking and stealing have come a long way from their infant stages and in today’s world when we use a lot of gadgets and have plenty of online presence taking some steps for security is a must. I hope that you have found anything here informational and helpful so you can avoid getting your data compromised.
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A Quick Guide to Resolving Uncdms.dll Error Code

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:
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  • “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
  • “The file uncdms.dll is missing.”

Solution

Restoro box imageError Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:
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  • Issues with Windows Desktop Search
  • Registry corruption
  • Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer
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  2. Inside settings click on Accessibility in the sidebar
  3. Click on Visual Effects on far-right
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Windows will automatically save settings and apply changes right away. Just close your settings application and continue with work. You can always turn it back ON if you change your mind.
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If you are frequently experiencing slow loading of folders in your Windows 10 computer, Downloads folder for instance, then you’ve come to the right place as this post will help you resolve such issue. Slow loading of folders is a common problem faced by many users even when they are using the latest hardware like SSDs. So if you experience the same thing, be it with the Downloads folder or other folders on your computer, there is a way to resolve that issue and make the folder load faster. Slow-loading means when you attempt to open the folder, it takes a couple of seconds before it displays its contents. In such cases, you’ll see a green loading address bar that says “Working on it” which can get quite annoying especially if you are in a hurry. And if you notice that this only happens in the Downloads folder, there certainly is something wrong. This kind of problem can occur on SSDs and normal hard drives. The main reason behind the occurrence of this problem is that the folder may have been optimized for viewing photos or other media formats which is why it takes quite longer than usual to load all the files and their thumbnails. However, since the Downloads folder usually contains all kinds of files like documents, zip files, audio/video files, etc. there is no need to optimize this folder for media files only because doing so is only going to make the Windows File Explorer slow in loading the folder’s contents and thumbnails which does not exist for many files.

Option 1 – Configure the Downloads folder

  • Right-click on the Downloads folder or the folder you’re having trouble opening.
  • Then click on Properties and go to the Customize tab.
  • After that, click on the “Optimize this folder for” option in the drop-down menu.
  • Next, select General items from the drop-down which might have been set by default to Pictures or Video.
  • You also have the option to apply this template to all the subfolders, that is if your folder has any subfolders.
  • Now apply the settings and restart Windows Explorer.
Note: Once you’ve completed the steps above, it should now make the folder content display a lot faster than before. Now try to open the Downloads folder which would not take much time as you will see the changes right away.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.
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Fixing Your Firefox profile cannot be loaded
Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
  • First, you need to move the profile folder back to its original location.
  • Next, restore the profile folder’s original name if you have modified it.
  • Then create a new profile using the Profile Manager and give it an appropriate name.
  • Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.
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If you are using the Camera app on your Windows 10 computer but encountered an error code 0xa00f429f with an error message that says, “Can’t start your camera”, read on as this post will guide you in fixing this problem. This kind of error in the Camera app could be due to a recent update gone wrong or it could also be due to a corrupted driver. If you are certain that the camera is connected and is properly installed, you can try to check for updated drivers. The error code signifies that the drivers have to be updated. However, that isn’t always the case sometimes as the problem could also have something to do with corruption in the driver. The effective ways to troubleshoot this problem would be trying to reinstall or reset the Windows Camera app, or update, rollback or uninstall some device drivers as well as use the Registry Editor. Before you proceed with the instructions provided below, make sure that you have admin privileges and don’t forget to create a System Restore point.

Option 1 – Try to reset or reinstall the Windows Camera app

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 2 – Try to reinstall the Camera app

If resetting the Camera app didn’t help, you might want to reinstall it by following these steps:
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option from the menu to open Windows PowerShell as admin.
  • Next, type this command to uninstall the Camera app: Get-AppxPackage *camera* | Remove-AppxPackage
  • Once done, exit the Windows PowerShell and restart your computer and then try to install the latest version of the Camera app from Microsoft Store.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the error code 0xa00f429f in the Camera app is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • After opening the Device Manager, look for the device drivers which have a yellow exclamation mark.
  • Then right-click on each one of them. If you haven’t updated this driver in a while, select the “Update Driver” option. On the other hand, if you’ve just updated this driver, then select the Uninstall Device option.
  • Next, follow the screen option to update or uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically if you have chosen to uninstall them.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • From there, right-click on any empty space on the right side part of the window and select New > DWORD (32-bit) Value.
  • Then name it as “EnableFrameServerMode” and double click on it.
  • Now set its value data to “0” and its base value as Hexadecimal and then click on OK.
  • After that, restart your computer and see if it helped in fixing the problem or not.
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Windows computer goes to sleep automatically
If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

  • Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
  • After opening Control Panel, click on the Power Options.
  • From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

  • Tap the Windows key + I to open the Settings app.
  • After that, select Settings and go to the Power & sleep section.
  • Next, set the system to “Never” when the device is running on battery power or plugged in.
  • Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if your computer is now back to normal.
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