Fix Windows errors 80240020, 8007002C, 80246007, 80070004

The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:

• Tap the Win + R keys at the same time to open the Run dialog box.
• Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
• From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.

Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:

• Tap the Win + R keys at the same time once again to open the Run dialog box.
• And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
• From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.

• Tap the Win + E keys to open File Explorer.
• In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
• From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
• You can name the file anything you want but it’s better if you rename it to “oldcpl”.
• After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.

• Tap the Win + R keys.
• In the field, type in “MSConfig” and hit Enter to open System Configuration.
• After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
• Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.

• Tap the Win + R keys to open Run.
• Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
• Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.

Error Code 0x800705b4 - What is it?

Error Code 0x800705b4 is an error that will appear when the computer is not stable, and very critical system files will fail to respond or they will start going missing. This will happen when the computer is not being maintained properly. The problem should be solved immediately to avoid any further damage or loss of data. This error code may be regarded as one of the most severe computer problems that can present itself.

Common symptoms include:

• There will be a failure to install updates and a display of the error message.
• The Error Code 0x800705b4 will display itself.
• After a system update, the computer will not be able to install new drivers.

Solution

Error Causes

Windows 10 update error 0x800705b4 can be caused when the user wants to update their windows system when important dll registries or files are missing or are corrupt. This will also happen when the user is trying to install or uninstall programs in a way that is wrong, or it may be infected with a Trojan virus. Additionally, this error code will be displayed when a PC's drivers are either outdated or installed the wrong way. There could be a registry error, a failure to update by the operating system, or even a device failure to update automatically.

Further Information and Manual Repair

There are several ways to resolve the appearance of error code 0x800705b4 on Windows devices. If you are not familiar with fixing error codes on a computer or are having trouble fixing this one, consider contacting a Windows technician to help with fixing the error. The computer must be run on administrator mode no matter which steps you are taking or which methods you are using. Depending on which version of Windows you are using, the steps for each method may differ slightly, but the basic process will remain the same.

Method One: Fixing it with updates

Start the computer in safe mode to begin troubleshooting for error code 0x800705b4. When the computer is starting up, press F8—this will enter the computer into safe mode.

You will now need to manually update your computer's outdated drivers. To do this, click on Start. Then, type in Device Manager into the search box to see if there are any outdated or corrupt issues with the drivers.

Method Two: Run an SFC scan

This will allow users to find files in Windows that are corrupt, damaged, or lost.

• Start the Command Prompt. To do this, click Start and then type in cmd inside of the search box to see the icon.  Right-click and choose to Run as administrator. If asked, enter the password for the administrator.
• When viewing the command prompt, type in “sfc/scannnow” and then press enter. This will be scanning all of the protected system files and will fix the corrupt files. Do not close the command prompt before it is done.

Method Three: System Restore

This is the most efficient way to fix any problem or system status. System backup is vital when performing this.

Click on the Start button, and then type in “system restore” inside of the search box. Right click on System Restore, and then choose Run as Administrator. This could also be found in the Control Panel. Now you will choose the time point in which to restore the system. You will be able to choose the recommended or specific restore based on the situation. Now you can review the restore point and then click Finish.

Method Four: For Windows 10

• You may need to update the Windows Defender in the security center. To locate this, click Start, Settings, Update and Security, Windows Defender.
• Go to the Windows Updates and click on Advanced Options. Click on the option that will get updates for more Microsoft products.
• Restart the computer, and then check for updates again. This update process will be able to be done without a problem. When a message comes up that says “Your device is up to date” you will need to click Advanced Options once again and check for update options.
• Check for updates one more time and now the proper updates should be able to be downloaded and installed properly.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Error Code 47 – What is it?

It is a device driver error that users encounter when they use Windows 2000 operating system and its later versions.

The error occurs when the connected peripheral device, upon removal using the ‘Safe Removal Hardware’ program, hangs up a problem within the process. The error prompt you then see is referred to within the operating system as error code 47.

It usually pops up on your computer screen with the following message:

Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)

Solution

Error Causes

There are many factors responsible for the Error Code, the primary ones are listed below:

• An incomplete program installation
• An incomplete program uninstallation
• System recovery from viruses
• Corrupted Windows system registry entries

Further Information and Manual Repair

Error Code 47, like other device driver error codes, is relatively easy to solve. You can fix the error code in the following ways:

Method 1 – Reconnect the device to your computer

Unplugging and plugging the USB cable of the device into the computer is the easiest way to resolve the error.

Doing this will help refresh the system and increase the likelihood of the device driver files loading and function properly.

Method 2 – Restart your PC

Another simple method you can use to solve your PC error code is to simply restart your Windows system.

It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 3 – Manually uninstall then reinstall the device driver

If both of the above-listed methods fail to resolve the problem, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will usually do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 47. It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 47 quickly and effectively!

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

If you encountered an error message that says, “Unhandled exception has occurred in your application”, when you start your Windows 10 computer, read on as this post will guide you on how you can fix it. This kind of error usually appears in a Microsoft .NET Framework window and it mostly pops up as soon as you turn on your computer. Here’s the complete context of the error message:

“Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”

When this error occurs, your computer may freeze or display other suspicious behavior at times. Either way, there are several options you can check out in this post to resolve this issue, so read on. This kind of error could be caused by several factors. It could be due to your antivirus program or other third-party programs installed on your computer. It is also possible that the installation of the Microsoft .NET framework id corrupted or some of its installation files are corrupted. Thus, to fix the error, there are a few suggestions you need to follow such as:

Option 1 – Try to temporarily disable your anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive in your computer. There are times when you encounter problems like the “Unhandled exception has occurred in your application” error due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program in the meantime and check if it fixes the error or not.

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted, check if the error is now gone. If it is, then the culprit is some third-party program. Thus, you have to enable the third-party programs one by one to find out which one of them is causing the the “Unhandled exception has occurred in your application” error.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the “Unhandled exception has occurred in your application” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual check especially if you are getting this issue of abnormal program termination.

• Install some qualified drivers – A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.
• Download and install or Update DirectX – As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.
• Install the Microsoft DirectX End-user runtime – The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.
• Update or install the .NET framework – The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

If you have received a BSOD error message that says, “Tcpip.sys”, read on as this post will show you how you can fix the problem. The “Tcpip.sys” means Transmission Control Protocol over Internet Protocol. It is a library of a set of rules that are used to interconnect different devices all over the internet. The Tcpip.sys file is a driver and if a BSOD error message includes this one, it could only mean that the driver file is corrupted or incompatible with your system or there are some conflicting programs installed in your computer. To fix this error, you can try the following workarounds. Make sure to carefully follow each one of them.

Option 1 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the “tcpip.sys” BSOD error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Option 2 – Disabling Antivirus Software

There are cases when the “tcpip.sys” BSOD error is caused by the antivirus program installed in your computer that’s blocking some essential operations. Because of this, the operating system fails which throws up the BSOD error. As you know, the antivirus program is designed to protect the computer and monitor every action in the system. However, there are instances when the antivirus program gives false positives and shuts down some modules even if it’s harmless. So this could be the case for the “tcpip.sys” error. To verify if the problem is indeed caused by the antivirus program in your computer, you need to temporarily disable it. After you’ve disabled it, restart your PC and then check if the problem’s fixed or not.

Option 3 – Try to update all your Drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the “tcpip.sys” BSOD error. To fix the problem, you need to update all your drivers especially the network driver since the “tcpip.sys” error is closely related to this driver. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Error Code 44 – What is it?

Error Code 44 is a device driver error that users encounter when using Windows 2000 operating system and later versions.

It is when the peripheral device that is connected to the computer, such as a printer or a fax machine, cannot be accessed as the programs required for operation interfere with other software on the computer. The error code will pop up with the following message:

“An application or service has shut down this hardware device. (Code 44)”

Solution

Error Causes

Error Code 44 is caused when the program that you are using shuts down the peripheral device installed on your system. It is triggered by the following:

• Corrupted system registry entries
• Device driver files are outdated
• Device driver files are missing

It is critical to fix the Error Code 44 as it can pose serious risks to the wellbeing of your PC.

Further Information and Manual Repair

While bothersome, like other error codes, error code 44 to is relatively easy to fix. Here are ways to help resolve the error.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply run a restart of your Windows system. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

• Run Device Manager on your PC
• Click on the program under the installed programs that are creating problems for you
• Click on the ‘General’ Tab
• Click ‘Troubleshoot’
• Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

If troubleshooting does not work, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. A fresh install, after uninstallation of the previous drivers, would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

Driver Assist, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 44 quickly and effectively!

Microsoft just released Windows 11 ISo file, based on the latest Insider Preview Build 22000.132. Inside build, you can try all-new features like clock updated app, snip tool, and everything releases so far via various patches. You can also use Windows 11 ISO file to do a clean install on your computer, but if you go with this option all of your existing files will be deleted. Microsoft says it added the ability to name your PC during the setup experience. You’ll also get to experience the Get Started app that’s designed to help you get going on your new Windows 11 PC (even if it’s not actually a new one).

Download ISO

• Go to the Windows Insider Downloads page. You will need to sign in with a Microsoft account registered with the Insider Program.
• Scroll down to Select Edition and select the build you want to download. You will most likely want the one at the top from the developer channel, as this is where Windows 11 should arrive first. So far, only Windows 10 builds are available. Click confirm.
• Select your preferred language. Not all languages ​​available for Windows are compatible with the Insider program, so you may have to stop depending on where you are from.
• Click the download button and the ISO file will start downloading.
• This is definitely an easier method, but unfortunately, it is not available yet. We will update this article once Windows Insider ISOs are available. Later, once Windows 11 64 bit is available to everyone, you can also download the stable build of Windows 11 iso. Microsoft offers the Media Creation Tool and Upgrade Assistant, which usually do just that. It will be some time before Windows 11 versions of the tools are available, as the operating system is only getting closer to this holiday.

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

Converters Now developed by Mindspark Interactive is a Browser Extension for Google Chrome and is promoted at their website like a very useful tool for converting PDF and Doc files, alongside with dictionary, and other useful tools. While this might appeal to you the extension hijacks your New Tab page, changing it to Search.MyWay.com

While active, this extension monitors user’s online activity, recording visited websites, clicked links, bought products, and other browsing information. This information is later forwarded or sold to Mindsparks ad network to better deliver user Targeted Ads.

Browsing the internet with ConvertersNow will result in displaying additional ads, sponsored content, and sometimes even pop-up ads injected into various pages or websites throughout your browsing sessions. CovertersNow has been marked as a Browser Hijacker by several anti-virus programs and it is marked for removal.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. There are plenty of reasons why you may experience a web browser hijack; however commercial, advertising, and marketing are the major purposes for their creation. Usually, the idea would be to force users to visit particular websites that are aiming to improve their site visitor traffic and generate higher ad income. Though it might appear harmless, these tools were created by vicious individuals who always try to take advantage of you, so that they can easily earn money from your naivety and distraction. Browser hijackers could also let other vicious programs without your knowledge further damage your PC.

How you can recognize a browser hijack

Signs that an internet browser is hijacked include: the home page of your respective web browser is changed all of a sudden; your web browser is constantly being redirected to pornography websites; default web engine is changed; you are finding new toolbars you haven’t witnessed before; unstoppable flurries of popup ads show up on your computer screen; your web browser starts running sluggishly or presents frequent glitches; Inability to navigate to certain sites, particularly anti-malware and also other security software websites.

So how does a computer get infected with a browser hijacker

Browser hijackers could use drive-by downloads or file-sharing networks or even an e-mail attachment in order to reach a targeted computer system. Many web browser hijackings come from add-on applications, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide the extra features. Also, certain freeware and shareware can put the hijacker inside your computer through the “bundling” technique. Some of the most well-known hijackers are ConvertersNow, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to collect potentially important information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some hijackers could be removed by deleting the freeware they were included with or by eliminating any extension you’ve recently added to your computer. Having said that, most hijackers are quite tenacious and need specialized applications to eradicate them. Furthermore, manual removals require deep system knowledge and therefore can be very difficult task for beginner computer users. You might opt for automatic browser hijacker removal by just installing and running efficient anti-malware software. If you want to eliminate persistent hijackers quickly and effectively, install the top-rated, award-winning Anti-Malware tool Safebytes Anti-Malware.

What To Do If You Cannot Install Any Anti-virus?

Malware can cause several kinds of damage to computing devices, networks, and data. Certain malware goes to great lengths to prevent you from installing anything on your computer system, particularly anti-virus software. If you’re reading this article now, you might have perhaps recognized that a malware infection is the cause of your blocked web traffic. So what to do when you want to download and install an anti-malware program such as Safebytes? Although this kind of issue will be tougher to circumvent, there are some actions you can take.

Install in Safe Mode

If the malware is set to load immediately when Windows starts, entering safe mode could block the attempt. Since only the minimal applications and services start-up in Safe Mode, there are seldom any reasons for issues to occur. You will have to do the following to remove malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, use your web browser to download and install Safebytes. 4) After installation, do a complete scan and let the software program remove the threats it finds.

Download the security software using a different internet browser

Certain viruses may target vulnerabilities of a specific browser that obstruct the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware may be targeting IE’s vulnerabilities. Here, you must switch to another web browser like Chrome or Firefox to download the Safebytes application.

Create a portable USB antivirus for removing viruses

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Try these simple steps to clear up your affected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the instructions to complete the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

Benefits and Features of SafeBytes Security Suite

In order to protect your personal computer from a variety of internet-based threats, it’s important to install an anti-malware program on your personal computer. But with countless numbers of antimalware companies out there, these days it’s hard to decide which one you should buy for your personal computer. A few of them do a good job in eradicating malware threats while many will ruin your PC by themselves. You need to pick out a tool that has got a good reputation and detects not only computer viruses but other kinds of malware also. When considering trustworthy software programs, Safebytes Anti-Malware is undoubtedly the strongly recommended one. Safebytes is one of the well-established PC solutions firms, which offer this all-inclusive anti-malware program. Using its outstanding protection system, this utility will automatically detect and eliminate most of the security threats, which include viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware.

There are lots of amazing features you will get with this particular security product. Listed below are some of the highlighted features included in the product.

Anti-Malware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and eliminate threats which are concealed deep in your PC. Live Protection: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It will constantly monitor your pc for hacker activity and also provides end-users with advanced firewall protection. Safe Browsing: Through its unique safety score, SafeBytes notifies you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the world wide web. High-Speed Malware Scanning Engine: SafeBytes’s very fast malware scanning engine cuts down scan times and extends battery life. At the same time, it’ll effectively detect and remove infected files or any internet threat. Lightweight: SafeBytes is a lightweight application. It consumes a very small amount of processing power as it works in the background therefore you won’t observe any computer performance difficulties. 24/7 Online Tech Support: You can get high levels of support 24/7 if you are using their paid software. To conclude, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your computer system will be protected in real-time once you put this software program to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of ConvertersNow manually instead of employing an automated tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of web browser extensions, you can easily get rid of them via your browser’s extension manager. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you decide to manually delete the system files and Windows registry entries, use the following checklist to make sure you know precisely what files to remove before executing any actions. But bear in mind, this is often a tough task and only computer professionals could accomplish it safely. Furthermore, certain malicious programs are capable to defend against its removal. Doing this malware-removal process in Safe Mode is recommended.