Fix Windows errors 80240020, 8007002C, 80246007, 80070004

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

• Tap the Ctrl + Alt + Del to pull up the Security options window.
• From there, select the option to open the Task Manager.
• Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
• Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.

Error 0x0000001e is when you start the Windows XP Setup and you see a message which says something like: STOP: 0x0000001E (0x80000003, 0xBFC0304, 0x0000000, 0x0000001)

Solution

Error Causes

You are most likely to face this error if you restart your PC while the Windows Setup is still under process and yet to complete. Other causes of this error include any of the following conditions:

1. The drive on which you are installing Windows has insufficient disk space to accommodate the installation.
2. An incompatible or outdated third-party driver (or more) is installed on your PC which is conflicting with the installation. For instance, this could be a problematic video driver.
3. The system BIOS has incompatibilities with the installation.

Further Information and Manual Repair

This error is also called the “Bug check code”. The STOP 0x1E signifies that there was an unknown or illegal processor instruction detected by the Windows XP kernel. You will see the exception address which shows up to indicate the root of the problem which is usually a driver or faulty hardware. You should note this address down as well as the link date of the faulty driver or image which includes it. If at any point it becomes impossible for you to handle and you end up contacting the Windows support center to help you out with the process then this information will help you out in making things a lot easier while the support team tries to troubleshoot the problem. The parameters included in the STOP 0x1E error message are the following:

1. is the exception code which couldn’t be handled.
2. shows the module’s address where the exception took place.
3. signifies the exception’s parameter 0.
4. represents the exception’s parameter 1.

You can use this information which usually is provided in error 0x0000001e message to pinpoint the root cause of the problem and troubleshoot it. In order to fix this error, you need to follow either one of the following procedures as needed according to your situation.

Clean Up Your Disk

If your disk doesn’t have ample space to accommodate the installation then you should free up some of the space on your disk to make sure the Windows can be installed on it. You can also reinstall the Windows on another disk that has sufficient space.

Get Rid of the Third Party Driver

If the error 0x0000001e message gives you the name of the driver due to which the installation process is being halted, then get rid of that driver by disabling it or removing it. If the problem is resolved by this then you should contact the manufacturer of the third-party driver and ask them about any newer versions of the driver that wouldn’t conflict with the installation of Windows.

Upgrade System BIOS

Upgrading your system BIOS is something that you can’t do on your own. You will need to find out more about how you can upgrade. For this, you should contact either your PC’s manufacturer or your motherboard’s manufacturer. If nothing else works, you can always make use of the Microsoft Debugging Tools which will provide you ample information about the error message. You will find the Debugging Tools and further information about them including the downloading and installation process on Microsoft’s website.

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

This post will help you fix the request that failed due to a fatal device hardware error on your Windows 10 PC. You can encounter this error when that hard drive/SSD on your computer is damaged physically and the system is either unable to access or perform read/write operations in it. Aside from hard drive/SSD, this error can also happen to removable drives. This kind of error is not uncommon and in most cases, the hardware is physically damaged due to which you are not able to perform operations. However, there are a couple of fixes that you can try to resolve the problem before you go ahead and back up your data and move them to a different drive. What exactly causes this error? It’s actually self-explanatory and it gives you an idea that the drive is either corrupted or in a bad state. To resolve the error, follow the given options below carefully and see which one worked best for you.

Option 1 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:

• Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
• After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
• You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 2 – Use the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 3 – Format your drive

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select Initialize Disk.
• Next, select the correct partition type and proceed.

That should fix the problem, if not, follow the next advanced option below.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

Msvcr71.dll Error - What is it?

Msvcr71.dll is a dynamic library link that belongs to the Microsoft Visual C Runtime library. This file is a core Windows component used by numerous Windows applications like Microsoft Office version 2002 and 2003, Windows XP Media Center, and Windows XP Tablet PC Edition. The Msvcr71.dll error commonly occurs when two applications share the same DLL file. When an application is deleted sometimes the Msvcr71.dll file is also deleted which is associated with two applications on your PC. So, when you try to run the other application you come across the Msvcr71.dll error on your system. The error also occurs when you try to install new programs or update the old program versions. This also misconfigures the DLL files and results in the Msvcr71.dll error. Msvcr71.dll error messages are often displayed as the following:

• “This application has failed to start because Msvcr71.dll was not found.”
• “Mscvr71.dll is a bad windows image. Please check against your installation diskette.”
• “Cannot find [PATH]msvcr71.dll"
• "The file msvcr71.dll is missing."

Solution

Error Causes

Deletion of the Msvcr71.dll file is one cause for the Msvcr71.dll file error. However, this error can also be generated due to other causes such as:

• Corrupt, missing, or misconfigured msvcr71.dll file
• Damaged and missing .dll files
• Corrupt runtime code library
• Registry issues
• Malware attack and viral infection
• Msvcr71.dll error codes usually occur on Windows versions XP and Vista.

Further Information and Manual Repair

Here are different ways to resolve the Msvcr71.dll error code on your system:

1. Reinstall the program/application that is causing the Error to Pop up on the Screen

When this error code occurs due to misconfigured or missing the Msvcr71.dll file, try reinstalling the program/application that is causing the error to pop up on your screen. When doing this, make sure there is no problem with the setup files from the disk you are performing the installation on your PC.

2. Check the Recycle Bin and Restore the Deleted File

If the Msvcr.dll file was deleted accidentally when you uninstalled a program on your PC, then the deleted file is most likely to be in the recycle bin. Check it and if you find it, restore it. Once the file is restored try running the application again.

3. Scan for Malware and Viruses

Install an antivirus and scan for malware and viruses. This software can also corrupt DLL files and runtime code libraries. However, this is not the best solution especially if you already have too many programs installed on your PC. New program installations cause more complications and besides antivirus are infamous for slowing down PC speed.

4. Repair the Corrupt Registry

If the three methods discussed above don’t help you resolve the Msvcr71.dll error code on your system, then this means the cause of the error is more critical than you think. The error is triggered by a corrupt and damaged registry. If this issue is not addressed timely, it can result in system failure and a fatal crash. To resolve the error code Msvcr71.dll, you need to repair the corrupt registry. And the best way to go about it is to download Restoro Restoro is a user-friendly, highly functional, and multi-functional repair tool integrated with high speed and powerful utilities such as a registry cleaner, system stability scanner, Active X and class error module, and an antivirus. It also functions as a system optimizer. It is the answer to your entire PC-related errors and issues. The automated and intuitive algorithm deployed inside this tool enables it to detect all registry errors and issues generating Msvcr71.dll error. DLL files often get damaged due to data overload, disk fragmentation, and malicious files saved in the registry. The registry cleaner removes all the unnecessary and obsolete files from the registry, clears up disk space, and repairs defragmented, damaged, and misconfigured disks. DLL files including Msvcr71.dll and also fixes the registry. It’s an in-built antivirus scan and removes viruses and the system optimizer feature ensures that your PC runs at its optimum speed. It is safe, bug-free, efficient, and easy to use.  It runs smoothly on all Windows versions. Click here to download Restoro and resolve the Msvcr71.dll error on your PC.

What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:

“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”

And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Coming in October for insiders and in November for all in the update, Microsoft has prepared a series of updates which they call an "additional set of experiences"

These updates are looked upon by Panos Panay, a vice executive president at Microsoft & chief product officer for Windows and devices as sort of makeup tests. They will consist of new additions with the biggest one being a tabbed version of File Explorer.

File Explorer received a UI makeover in the last update but the tabbed interface was missing which was expected by many users so it will come in following the next update.

The rest of the features that we will receive are an updated Photos application, Suggested Actions in the Windows Shell, Overflow menu for the taskbar, and improved Nearby Share.

The tabbed File Explorer interface is essentially File Explorer’s version of Sets, the tabbed window interface that Microsoft tested out several years ago. In testing, the tabbed interface proved handy for moving and copying files, and we’d expect the same once the feature formally goes live. The difference between Sets and the tabbed File Explorer interface is Sets allowed for multiple applications to be clustered together via tabs.

Photos app will include a “new photos-managing experience that brings a gorgeous gallery, simplifying browsing, finding, management and consumption of your collection of photos.” It will allow “easy backup to OneDrive” and a “delightful Memories experience.”

As for other features, nothing specifically was said except giving just some tips on what will they bring, it is obvious that File Explorer and the photos app were the main focus for MS in this upcoming update.

A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.

As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
• Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.