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Fix Windows Update error code 0x80d02002

A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help.

The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

rename c:windowsSoftwareDistribution SoftwareDistribution.bak

  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

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Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
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Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
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Option 1 – via Startup and Recovery

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Option 2 – via the WMIC command line

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Option 1 – Try to run the Windows Update troubleshooter

The first thing you can do to fix the Windows Update error code 0x8e5e0147 is to run the Windows Update Troubleshooter. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
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    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
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  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
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  • Close Command Prompt and reboot your PC.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Update error code 0x8e5e0147 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
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Option 1 – Import the WSL distro

  • Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
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Note: In the given command above, replace “<Name of the distro>” with the name of the distro you want to import and replace “<Fill the path to save the backup .tar file>” with the location where you want to save the .tar file.

Option 2 – Export the WSL distro

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Option 3 – Uninstall the imported WSL distro

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Error Code 0xc004fc03 – What is it?

Error code 0xc004fc03 occurs when Windows users fail to activate their Windows operating system due to a networking problem. The error code’s common symptoms include the following:

  • Inability to activate Windows 10 operating system
  • Message box with error code 0xc004fc03

Solution

Restoro box imageError Causes

Error code 0xc004fc03 in Windows 10 usually occurs due to issues related to a Windows user’s network. Your computer may be having problems connecting to the Internet or your firewall may be blocking or interrupting your device’s ability to activate Windows 10. In some cases, users may simply need to wait a day or two to reattempt to activate their system using a valid product key, as there may be an issue with the Windows activation servers.  Failure to promptly fix this error code might result in other Windows 10 error messages, such as error code 0xc004f034.

Further Information and Manual Repair

To rectify the error code, Windows 10 users will need to perform manual repair procedures that fix the underlying problems causing error code 0xc004fc03. These procedures may include reconnecting to one’s network, checking your firewall settings, or activating your Windows operating system via phone. The manual repair methods are simple and do not require technical knowledge of the Windows operating system. If your attempts at manually repairing this error code fail, however, you may need to try a few other procedures.

Method One: Verify Internet Connection

To check your Internet connection, you’ll need to access the Network & Internet tab in Windows 10. Follow the instructions below to access this tab and fix Internet connectivity issues if they are preventing you from activating Windows on your machine.

  • Step one: Click the Start button and select Settings
  • Step two: Select Network & Internet
  • Step three: Click the Status section of the Network & Internet tab

If your status shows that you are not connected to a network, you will need to fix your connection. Simply use the Network Troubleshooter to troubleshoot your connection. You will be able to activate your copy of Windows once your connectivity issues are resolved.

If, however, the problem persists and error code 0xc004fc03 occurs during the activation process, this simply means that the existence of the error code is not due to connectivity or networking problems. In such a case, move to the next manual repair method listed below and follow the exact instructions given.

Method Two: Check Firewall Settings

Windows Firewall protects your PC from hackers, worms, and other malicious programs. However, in some cases, it may result in error codes like error code 0xc004fc03. If your firewall is interfering with the Windows 10 activation, you’ll be able to rectify the problem by simply adjusting your settings. Follow the steps below to check – and adjust if necessary – your Windows Firewall settings.

  • Step one: Click search bar and type firewall
  • Step two: Select Windows Firewall
  • Step three: Select Turn Windows Firewall on or off

In some cases, Windows users may not be able to adjust settings within the Windows Firewall tab, as your firewall settings may be controlled by a third party antivirus software. If this is the case, open the antivirus software and turn off the firewall if the software does not prevent you from making such changes to its settings.

Note, however, that you will need to readjust the settings as soon as you activate your version of Windows 10. This is due to the fact that turning off your firewall settings permanently may lead to exposure to worms and other malicious programs.

Method Three: Activate Windows by Phone

Activation of Windows via phone is another option for individuals experiencing error code 0xc004fc03. The activate by phone option in the Update & Security tab will be available once you fail to activate Windows 10. To complete this manual repair method, follow the steps below.

  • Step one: Select Settings
  • Step two: Click Update & security
  • Step three: Select Activate by phone
  • Step four: Follow the instructions provided thereafter.

This is one of the most effective ways to fix error code 0xc004fc03. If the issue persists, however, you can proceed to the last resort.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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Option 1 – Set up Keyboard Repeat Rate and Repeat Delay via Keyboard Properties

  • First, tap the Win + R keys to open the Run dialog box and type in “control keyboard” in the field, and hit Enter to open the Keyboard Properties.
  • From there, you can use the slider to make the respective options for both Keyboard Repeat Delay and Repeat Rate shorter or whatever you prefer them to be.
  • You should also see a text field in the mini window where you can test out your preferences. Once done, click on the Apply and OK buttons to save the changes made.

Option 2 – Keyboard Repeat Rate and Repeat Delay via Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelAccessibilityKeyboard Response
  • From there, you can set your own value for both the AutoRepeatDelay and AutoRepeatRate registry keys so that you can set the Keyboard Repeat Rate and Repeat Delay in Windows 10.
  • Once you’re done, exit the Registry Editor and restart your computer to save the changes made.
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If your Windows computer is not booting up and displays Secure Boot Violation – The system found unauthorized changes on the firmware, operating system, or UEFI drivers error message on the screen, then you can follow this tutorial to troubleshoot the problem. When you encounter this kind of problem on your computer, you will get the following error message on your screen:
“Secure Boot Violation The system found unauthorized changes on the firmware, operating system, or UEFI drivers. Press [OK] to run the next boot device or enter directly to BIOS Setup if there are no other boot devices installed. Go to BIOS Setup > Advanced > Boot and change the current boot device into other secured boot devices.”
This kind of error message pops up due to the Secure Boot that protects your computer from running any non-OEM signed boot software during startup. In other words, the Secure Boot firmware is the one that scans for non-signed boot software each time your computer boots up and if it detects anything strange, it will block the boot and will display the error message. To fix this error, there are two things you can try. You can try to disable the Secure Boot or try using a System Restore Point. For more detailed instructions, refer to each one of the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 3 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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