Fix “We couldn’t find any drives” Error

Error Code 22 - What is it?

Code 22 is a type of Device Manager Error code. Device manager errors are reported by the drivers causing the problem. It indicates that the devices are disabled in the Device Manager. This error code is displayed in the following format:

This device is disabled. (Code 22)

It looks like a very simple matter to enable a device from the Device Manager interface but if the device fails to load then there are likely greater underlying problems with the drivers. Drivers allow hardware devices to communicate with other hardware devices and the operating system. Drivers contain instructions and operating procedures for devices. Without a driver, a hardware device will not function and may not even appear in the Device Manager.

Solution

Error Causes

Common causes of error code 22 are:

• Device is disabled
• Driver is outdated
• The driver is missing or corrupt
• The previous attempt to update the driver failed
• Device is damaged
• The device is not configured as the default device

This means that though the error code 22 typically indicates that the device reporting the error is disabled but other causes can also be associated with the error occurrence.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve error 22 on your PC. Try these methods to repair the issue.

Method 1

If the error code 22 is triggered due to a disabled device, then all you need to do to resolve the issue is enable the device. To enable the disabled device, follow these steps. Simply go to the start menu and type Device Manager in the search bar. Now click on the Device Manager and then click Actions. After you Click Actions, double click Enable Device. The Enable Device Wizard will pop up. Follow all the prompts from the Enable Device Wizard. This will hopefully resolve the issue.

Method 2

If method 1 doesn’t work then this means the problem is deeper than you think.  The problem can be triggered by the missing, corrupted, or outdated driver for the device reporting the error. In such a situation it is advisable to reinstall the driver for the device. To do this first uninstall the driver for the device reporting error code 22 then reinstall the driver.

• For this simply click the Start menu, go to the control panel and then click Performance and Maintenance, and then System.
• In the new window, you will then see a tab called Hardware and the Device Manager.
• Double click on the device whose driver you need to uninstall.
• Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall.

To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 3

Sometimes devices can also get damaged due to registry issues. In such an event, install Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner wipes out all the unnecessary and obsolete files damaging the registry and repairs them in a few minutes. Click here to download Restoro.

Among other things and innovations, Windows 11 brings to the table is the game mode. The game mode is a system designed to release some resources and optimize your system when Windows 11 detects that you are playing games. It also turns off automatic updates while the game is active. The game mode is active at all times and usually, everything works great but in some instances, it can sadly cause some performance issues. If you are one of these unlucky people where game mode is not working as supposed to do, don’t panic, we have a quick guide for you on how to turn it off.

1. Press ⊞ WINDOWS + I to open settings
2. Inside click on Gaming
3. Select Game mode
4. Click switch beside Game mode to turn it off
5. Close settings

Everything will be automatically saved and applied and you should not have any issues from now on. If for any reason you wish to turn game mode back ON, just follow the same steps and turn the switch to ON.

There are a lot of home users that often get a computer that comes installed with the Windows 10 Home. And since Windows 10 Pro offers more features and utilities compared to Windows 10 Home, a lot of users also prefer to upgrade their Windows 10 Home computers to Windows 10 Pro. However, while doing so, a number of users reported that they encountered error 0xc03f6506 and they were not able to proceed with the upgrade. If you are one of these users, when you encounter error 0xc03f6506, you will see the following error message on your screen:

“The last product key you entered can’t be used on this copy of Windows (0xc03f6506).”

This particular error tends to occur when you go on to activate Windows 10 although it can also appear during the upgrade process. In such cases, you will see the following error message:

“Unable to upgrade your edition, We can’t upgrade your edition of Windows. Try upgrading your edition of Windows again. (0xc03f6506).”

To fix the Activation Error Code 0xc03f6506 in Windows 10, use the options provided below as references but before you proceed, make sure that you create a System Restore point first.

Option 1 – Try to use the Registry Editor

If you have already upgraded from Windows 10 Home to Windows 10 Pro and you’re having trouble with its Activation, then you might want to apply some registry tweaks to fix the problem. How? Refer to these steps:

• Tap the Win + R key combination to open the Run dialog box.
• Then type “Regedit” in the field and click OK or tap Enter to open the Registry Editor.
• Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersion
• From there, look for a DWORD named “EditionID” and once you found it, double click on it and change its Value data to Windows 10 Professional.
• After that, look for another DWORD named “ProductName” and double click on it to change its Value data to Windows 10 Professional.
• Once you’re done, restart your computer to apply the changes made successfully.

Option 2 – Try to use Command Prompt

If the registry tweaks you applied didn’t fix the Activation error, then you can try using Command Prompt instead. Note that you can use this option in both scenarios pointed out above.

• First, you have to insert a bootable drive of the Windows10 installer.
• Next, tap the Win + X keys and select Command Prompt (Admin) from the menu.
• After opening Command Prompt as admin, navigate to the root location of the bootable drive inside the Command Prompt command line.
• Once you’re already there, type the following command and tap Enter:

setup.exe /auto upgrade /pkey <YOUR WINDOWS 10 PRO EDITION PRODUCT KEY>

After entering the command, check if it was able to fix the Windows Upgrade or Activation error 0xc03f6506. If not, refer to the next given option below.

Option 3 – Try to disable the Network Adapter

Just like the second option, you can also use this option for both the given scenarios above.

• Tap the Win + X keys and select Network Connections from the menu.
• This will open the settings for your network and on the left side panel, click on the “Change adapter settings” link. This will open Control Panel.
• From there, click on the network your computer is connected to, and then right-click on the Network Adapter that you are using and select Disable.
• After disabling the Network Adapter, try to switch to the edition of your copy of Windows 10 again and see if the problem is now fixed and don’t forget to double click on the disabled Network Adapter to get back on the Network.

One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

• First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
• After that, scroll down to the “Turn on remotely” section.
• Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
• From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Logitech announced the Logitech G CLOUD gaming handheld, somewhat of a STEAM Deck competitor. Somewhat, because the reason is that not like Deck this device is not packing huge power in order to run locally PC games, instead it is made with one goal in mind to connect to Cloud gaming and let you play games in that way.

The device is packed with a 7-inch display featuring 1080p resolution in a 16:9 ratio with a refresh rate of 60Hz, an analog thumbstick, a D-pad, 4 action buttons, and triggers. Inside the device beats Snapdragon 720G (CPU used in most Android phones), 4GB of LPDDR4X RAM & 64GB of internal storage. As seen hardware is way less impressive than one that is packed inside the STEAM deck but as stated this handheld is not meant to run natively PC games so this hardware will suffice for its purpose.

Logitech has partnered with both Nvidia and Microsoft to add GeForce now and Xbox Cloud Gaming access to its device. If you have an account on either one of these services you can fully use them on the Logitech G Cloud gaming handheld. You can also play some Android games via the Google play store but the main goal is Cloud gaming.

The price of 350$ USD is not very impressive since STEAM Deck which is a way more capable device is running for 400$ USD, for the difference of only 50$ USD Deck has an advantage, and the price itself is a hard point for selling and if we place into this mix som retro handhelds that go as low as 100$ USD Logitech is in an awkward position. Note that Nintendo Switch is 300$ USD.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.