As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead.
The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:
- First, press the Win + R keys to open the Run dialog box.
- After that, type in “sysdm.cpl” in the field and tap Enter.
- Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
- After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.
Option 1 – Try to manually check the Graphics Card hardware
You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.
Option 2 – Try removing hardware or drivers that you’ve installed recently
If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.
Option 3 – Try to rollback, update, or disable the Graphics card drivers
Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
- First, boot your computer into Safe Mode.
- After that, tap the Win + R keys to launch Run.
- Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
- After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
- After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
- Now restart your computer.
- After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Option 4 – Uninstall any faulty drivers
You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:
- Tap the Win + R keys to launch the Run dialog box.
- Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
- From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
- Now click on the entries of every faulty driver and click on the Uninstall option.
- Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.
Option 5 – Run System File Checker at boot time
- Once you get to the Welcome Screen part, click on Next.
- Afterward, click on the Repair your computer option located on the bottom-left part of the window.
- Then click on Troubleshoot.
- Next, select the Advanced Options and then Command Prompt.
- After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
- Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.
Option 6 – Try to run the Blue Screen Troubleshooter
As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
- Tap the Win + I keys to open the Settings panel.
- Then go to Update & Security > Troubleshoot.
- From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.