Logo

Fix UTCSVC high CPU and Disk usage in Windows

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem.

UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix 0xC03A0005 error in Windows 10
When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:
  1. Fixed,
  2. Expandable
  3. Differencing
If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.
Read More
Fix 0x80070079: The semaphore timeout ...
This post will guide you on how you can fix the Error 0x80070079. This kind of error mostly occurs during the transfer of files across the networks. It could be caused by several factors which include the incorrect configuration of drivers or the network, as well as deadlock state or the server is loaded with a lot of tasks and if any location is not available. This error could also appear when you try to create a System Image or copy or move files on your computer. Here’s the full context of the error message:
“Error 0x80070079: The semaphore timeout period has expired.”
To fix this error, you can try to run the three built-in Network-related troubleshooters or update or reinstall the network adapter drivers or perform a network reset. For more details, follow the options laid out below.

Option 1 – Try to run the three built-in Network-related troubleshooters

The first thing you could do to fix the problem is to run any of the three built-in troubleshooters related to Networks such as Incoming Connections, Network Adapter, and Shared Folders troubleshooters. To access them, just open the Windows Settings app, and go to Update & security > Troubleshoot. From there, run any or each one of the aforementioned troubleshooters.

Option 2 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Perform a Network Reset

Network Reset is a feature in Windows 10 that will help you reinstall the Network adapters as well as reset the Networking Components back to their original settings.
  • Open the Start Menu and click on the Settings icon.
  • Next, click on the Status link on the left side where you should see the status of your Network. Aside from that, you should also see a link that will let you open the Network Troubleshooter – click on that link to expand Network Troubleshooter.
  • Under Network Troubleshooter, select the link for “Network reset”.
  • After you click on Network reset, it should redirect you to the following page. From there, click on the Reset now button.
Read More
HolidayPhotoEdit Removal Guide for Windows

Holiday Photo Edit is a Browser Extension for Google Chrome developed by Mindspark Inc. and offers users a basic photo editing tool alongside links to some popular editing websites.

When installed this extension changes your default search engine to MyWay and hijacks your New Tab page, changing it to HolidayPhotoEdit. It monitors user browsing activity recording visited websites and clicked links in order to learn more about the user, this data is later used/sold to better target Injected Ads.

While browsing the internet with the HolidayPhotoEdit extension enabled, users will experience more ads throughout their search results, additional sponsored links to partner products, and sometimes even pop-up ads with special giveaways designed to lure users to buy something.

Popular anti-virus scanners have marked HolidayPhotoEdit as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malware that changes internet browser configuration settings without the computer owner’s knowledge or approval. These hijacks appear to be increasing at an alarming rate across the world, and they could be actually nefarious and often dangerous too. Practically all browser hijackers are made for advertising or marketing purposes. In most cases, it will drive users to particular sites which are trying to boost their advertising campaign revenue. Though it might appear naive, all browser hijackers are harmful and therefore always regarded as security risks. Browser hijackers can even permit other vicious programs without your knowledge to further damage your PC.

Find out how to identify a browser hijack

The typical signs that signify having this malicious software on your PC are: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography websites 3. the essential web browser settings are modified and unwanted or unsafe resources are put into the trusted sites list 4. unwanted new toolbars are added to your browser 5. many pop-up ads appear and/or your web browser pop-up blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you have prohibited entry to particular websites, for example, the website of an anti-malware software developer like SafeBytes.

How does a browser hijacker infect a computer?

Browser hijackers can get into a PC by some means or other, including via file sharing, downloads, and email also. They also come from add-on software, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Some internet browser hijackers spread in user’s PC using a deceptive software distribution method called “bundling” (generally through freeware and shareware). A good example of some well-known browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing.

Removing browser hijackers

Certain hijackers can be removed by just uninstalling the related free software or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. However, many hijackers are quite tenacious and require specialized tools to get rid of them. And there is no denying the very fact that the manual fixes and removal methods could be a difficult job for an amateur computer user. Furthermore, there are various risks associated with tinkering around with the pc registry files. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To eradicate any kind of browser hijacker from your PC, you could download this particular professional malware removal program – SafeBytes Anti-Malware. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in deleting all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Try This!

Malware could potentially cause many different types of damage to PCs, networks, and data. Some malware variants modify internet browser settings by adding a proxy server or change the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all internet sites, and thus not able to download or install the required security software to clear out the computer virus. If you’re reading this right now, you may have probably realized that a malware infection is the cause of your blocked internet traffic. So how to proceed if you need to download and install an anti-malware program such as Safebytes? Even though this kind of issue will be difficult to get around, there are a few actions you can take.

Install the antivirus in Safe Mode

If the malware is set to load at Windows startup, then booting in safe mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your computer in Safe Mode. You will have to do the following to eliminate malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your web browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After installation, run a full scan and allow the program to delete the threats it discovers.

Utilize an alternate internet browser to download anti-malware software

Malicious program code may exploit vulnerabilities on a particular internet browser and block access to all anti-virus software websites. The ideal way to overcome this issue is to select an internet browser that is renowned for its security features. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Create a bootable USB antivirus drive

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Adopt these measures to employ a flash drive to clean your corrupted PC. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the pen drive into the corrupted PC. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

To protect your PC from various internet-based threats, it’s very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the marketplace, nowadays it’s hard to decide which one you should purchase for your personal computer. Some of them are great and some are scamware applications that pretend as authentic anti-malware software waiting around to wreak havoc on your PC. You have to look for a product that has got a good reputation and detects not just computer viruses but other types of malware too. One of the recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for top-quality service, and clients are very happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is made for end-users of all levels of computer literacy. After you have installed this software program, SafeBytes advanced protection system will ensure that no viruses or malicious software can seep through your computer.

SafeBytes anti-malware offers an array of enhanced features that sets it aside from all others. Some of them are given as below:

Live Protection: SafeBytes provides complete and real-time security for your personal machine. It’ll continuously monitor your computer for hacker activity and also gives end-users sophisticated firewall protection. World-class AntiMalware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal application can identify and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Safe Browsing: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Lightweight Application: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. As it utilizes minimal computer resources, this tool leaves the computer’s power exactly where it belongs: with you. Fantastic Tech Support Team: You could get high levels of support 24/7 if you’re using their paid software. SafeBytes has developed a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of HolidayPhotoEdit manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could uninstall it by visiting the browsers Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. Lastly, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is often a challenging task and only computer experts could accomplish it safely. Furthermore, some malware keeps replicating which makes it difficult to remove. Completing this task in Safe Mode is recommended.
Files: %LOCALAPPDATA%\HolidayPhotoEditTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\ompcmhnafgchjgmdcdopfhlebohkgall %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\ompcmhnafgchjgmdcdopfhlebohkgall %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\ompcmhnafgchjgmdcdopfhlebohkgall %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ompcmhnafgchjgmdcdopfhlebohkgall Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\www.holidayphotoedit.com HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: ompcmhnafgchjgmdcdopfhlebohkgall HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\holidayphotoedit.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\holidayphotoedit.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\HolidayPhotoEdit HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\HolidayPhotoEdit HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller HolidayPhotoEditTooltab Uninstall Internet Explorer
Read More
Fix SPECIAL POOL DETECTED MEMORY CORRUPTION
If you suddenly encounter the SPECIAL POOL DETECTED MEMORY CORRUPTION Blue Screen error with a bug check value of “0x000000C1” while you are using your computer then it might be due to some problem with the hardware of your Windows 10 computer. According to security experts, it is most likely caused by the physical RAM which could be due to some error in the Realtek driver for Wireless USB 2.0 as well as corruption of the files inside the RAM, and so on. This kind of problem indicates that the driver wrote to an invalid section of the special pool. On the other hand, system files like the rtwlanu.sys or nvlddmkm.sys can also trigger the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Blue Screen error. To resolve this Blue Screen error, you can use the options provided below as reference but before you do that, make sure to create a System Restore point first. After you have that covered, proceed to the given options below.

Option 1 – Delete the settings of the Driver Verifier Manager

  • Open the Driver Verifier Manager using the Start search.
  • After that, select or click on the “Delete existing settings” option and then click on Finish.
  • Reboot your computer and see if it fixes the Blue Screen error or not.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.
  • Realtek High-Definition (HD) Audio Driver
  • Realtek Card Reader Driver
  • Realtek Local Area Network (LAN) Driver
On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.
  • Open the Device Manager again and then look for Network Drivers.
  • Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try running the ChkDsk utility

You can also run the ChkDsk utility to fix the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Blue Screen error.
  • First, open This PC and right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • Then click on Check under the Error Checking section.
  • After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Use the Windows Memory Diagnostics

Since the problem has something to do with the physical RAM, you need to use Windows Memory Diagnostics. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Change mouse pointer size & style in Windows11
mouse pointerWindows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Accessibility in the sidebar
  3. Select Mouse Pointer and Touch
  4. Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
  5. Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
    1. White: The cursor is white with a black outline (standard setting)
    2. Black: Cursor is black with a white outline
    3. Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
    4. Custom: You can pick the color for the cursor that you want.
And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.
Read More
How to remove GoodShop Landing

GoodShopLanding is a browser extension for Google Chrome, Mozilla Firefox, and Safari. This extension offers the latest coupons from a range of variety stores. While this may seem useful, this extension only offers coupons from sponsored stores, not all coupons available, so the only coupons that you will get are from the Extensions Ad network. You may see additional new tabs opening randomly while browsing the internet, these tabs are opened by GoodShopLanding and usually contain last-minute store deals.

As it is often distributed via potentially unwanted advertising, and impacts browser performance in a way that many users do not want, it is classified as a Browser Hijacker and thus flagged for optional removal. From the Author:
Shop online? Here’s your free automatic coupon finder, Gumdrop. Never miss a coupon again Gumdrop automatically applies the best coupons for you at checkout. Get the best deals anywhere With over 500,000 coupons, Gumdrop finds deals for thousands of stores, including Amazon, Expedia, and Papa John’s.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malicious software that alters internet browser configurations without the computer owner’s knowledge or consent. These hijacks appear to be increasing at an astonishing rate around the globe, and it could be truly nefarious and sometimes harmful too. There are numerous reasons why you may have a browser hijack; but commercial, marketing, and advertising are definitely the primary purposes for their creation. Often, hijackers will force hits to sites of their choice either to increase traffic generating higher advertisement revenue, or to gain a commission for every user visiting there. However, it isn’t that harmless. Your web safety is jeopardized and it is extremely irritating. They not only mess up your web browsers, but browser hijackers can also modify the system registry, leaving your computer vulnerable to various other attacks.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your homepage is reset to some mysterious site; bookmark and the new tab are likewise changed; The default search page of web browser is changed; unwanted new toolbars are added to your web browser; you may see never-ending pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; you’re disallowed access to certain webpages, such as the site of an antimalware software developer like SafeBytes.

How they get into the computer

A browser hijacker can be installed on your computer if you go to an infected website, click an e-mail attachment, or download something from a file-sharing website. They can also be deployed via the installation of an internet browser toolbar, add-on, or extension. Browser hijackers sneak into your pc along with free software application downloads that you unknowingly install along with the original. A good example of some well-known browser hijackers includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are often changing. Browser hijackers may record user keystrokes to collect potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a stage where it will become unusable.

How you can get rid of browser hijackers

Certain browser hijacking can be simply corrected by identifying and removing the corresponding malware program from your control panel. Unfortunately, most of the software programs utilized to hijack a web browser are intentionally designed to be hard to remove or detect. Moreover, manual removal requires you to carry out many time-consuming and intricate steps which are tough to conduct for new computer users. Installing and running anti-malware software on the affected computer can automatically delete browser hijackers as well as other malicious applications. If you want to remove persistent browser hijackers quickly and effectively, install the top-rated Anti-Malware program Safebytes Anti-Malware. Along with anti-virus software, a system optimizer program can help you fix registry errors, get rid of unwanted toolbars, secure internet privacy, and enhance overall computer performance.

What you can do if Malware Stops You From Downloading Anti-virus?

Malware could cause all kinds of damage when they invade your system, from stealing your private information to deleting data files on your computer. Some malware sits in between the computer and the internet connection and blocks some or all sites that you really want to visit. It could also block you from adding anything to your machine, especially antivirus applications. If you are reading this, you may have got infected by malware that stops you from installing a computer security application like Safebytes Anti-Malware. Do as instructed below to get rid of the malware in alternate ways.

Download the application in Safe Mode with Networking

If the malware is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum applications and services start-up in safe mode, there are seldom any reasons for issues to take place. Here are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, do a full scan and allow the program to delete the threats it discovers.

Switch over to an alternate browser

Malicious program code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for removing malware

Another solution is to make a portable antivirus program on your USB stick. Adopt these measures to use a USB flash drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Plug the USB drive into the clean PC. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to complete the installation process. 5) Remove the USB drive. You may now utilize this portable antivirus on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click the “Scan Now” button to begin the virus scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download anti-malware software for your PC, there are numerous tools in the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is paid or free program. Some of them are good but there are several scamware applications that pretend as legit anti-malware programs waiting to wreak havoc on your personal computer. When looking for antimalware software, pick one that provides solid, efficient, and total protection against all known computer viruses and malware. When thinking about reliable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection tool made to help users of all levels of IT literacy in identifying and eliminating harmful threats from their personal computers. Once you’ve got installed this tool, SafeBytes superior protection system will ensure that no viruses or malicious software can seep through your PC. SafeBytes carries a variety of amazing features which can help you protect your PC from malware attack and damage. Listed below are some of the good ones: Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It’ll monitor your personal computer for suspicious activity at all times and safeguards your PC from unauthorized access. Robust, Anti-malware Protection: With a critically acclaimed malware engine, SafeBytes gives multilayered protection which is made to catch and eliminate viruses and malware that are hidden deep inside your computer’s operating system. Fast Scan: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Safe Browsing: SafeBytes inspects the links present on a webpage for possible threats and alerts you if the site is safe to visit or not, through its unique safety rating system. Light-weight Tool: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Online Technical Support: For any technical issues or product guidance, you could get 24/7 professional assistance through chat and email. To sum it up, SafeBytes Anti-Malware provides excellent protection combined with very low system resource usage with both great malware detection and prevention. You can be sure that your computer system will be protected in real-time once you put this software program to use. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of GoodShop Landing manually instead of employing an automated tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser extensions, you can actually get rid of it through your browser’s extension manager. You will likely also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. Please note that this is for professional users only and might be difficult, with wrong file removal leading to additional system errors. Additionally, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.
Read More
Resize icons on desktop quickly in Windows 10
Resize icons on desktop in Windows 10 in a matter of seconds! Hello everyone and welcome to today's quick tip. If you have ever been dissatisfied with icon size on your desktop and any of the default sizes like small, medium large, etc have not been appropriate know that there is a quick way to resize icons on your desktop in between sizes. All that you have to do in order to use this built-in feature is: Press and hold CTRL and scroll with the mouse. That's it! Find your appropriate size for icons and enjoy. icons on desktop
Read More
An Easy Guide to Fixing Error Code 12

Error Code 12 - What is it?

Error code 12 is a typical Device Manager error code. It usually pops on the computer screen when the computer experiences device driver problems or system resource conflicts.

Error code 12 is mostly displayed on the computer screen in the following format:

‘This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system.’

Solution

driverfix boxError Causes

The error code 12 occurs when 2 devices installed on your PC are accidentally assigned the same I/O (input/output) ports or the same direct memory access channel.

This assignment is known to be made either by BIOS (Basic Input/output system) or by the operating system. It can sometimes be assigned by a combination of the two. Also, code 12 can also appear on your monitor screen if the BIOS didn’t allocate enough resources to the device.

Although this error code is not fatal, it is nonetheless advisable to fix it immediately to avoid inconvenience and hassle. This error is most likely to lower and hamper the performance of your system.

Further Information and Manual Repair

Here are some of the easiest and most effective do-it-yourself methods to resolve error code 12 on your PC. To perform these fixes, you don’t have to be technically sound or a computer programmer for that matter. Simply follow the steps to fix the problem right away.

Method 1 - Use the Troubleshooting Wizard to identify the Conflict

To repair error code 12, simply go to the start menu and type Device Manager in the search box. Now go to the Device Properties dialog box. After that click on the ‘General Tab’ and now access Troubleshoot to start the Troubleshooting Wizard.

The Wizard will ask you some questions and provide you a solution accordingly. Follow the instructions and resolution steps provided by the troubleshooting wizard to repair error code 12 on your PC.

Method 2 - Disable the Device to Resolve

By disabling the problematic device in the Device Manager, Windows will ignore that piece of hardware. Once disabled, Windows will then no longer assign system resources to that device and no driver/software will be able to use that device.

To disable, go to the Device Properties in the Device Manager and then click the Driver tab. Click disable located at the bottom of the window. Then you will be prompted with a message stating ‘Disabling this device will cause it to stop functioning. Do you wish to disable it?’ Click yes to continue and then click OK to save changes.

Method 3 - Restore Your PC to its Previous State

Another method to resolve error code 12 is to restore your PC to its previous state when it was working properly.

For this, it is important to backup all your data first to avoid data loss issues that are likely to occur during this process. Creating backups manually can be a time-consuming and tedious task. To save time and quicken the process, it is best to install a program like DriverFIX.

DriverFIX is a user-friendly and intuitive device driver management software that helps backup all your data automatically and efficiently, while simultaneously restores your PC back to its previous state before you encountered problems.

Click here to download DriverFIX on your system to resolve error code 12

Read More
Fix NMI_HARDWARE_FAILURE in Windows
If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status