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There was a problem resetting your PC

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem.

Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above.

Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

  • After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.

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MSASCui.exe - Quick Fix Guide
MSASCui.exe is a digitally signed file from Microsoft located in folder C:\Program Files\Windows Defender. It is a component of Microsoft Windows Defender Antispyware. This file is responsible for performing spyware scans. It is already installed in Windows Vista operating system. MSASCui.exe becomes an error code when it is found in another path. It is categorized as a Windows runtime error.

Solution

Restoro box imageError Causes

The cause of MSASCui.exe error is triggered by:
  • Corrupt or damaged registry entries
  • Virus Infection
The potential risks of MSASCui.exe error are:
  • Slow PC performance
  • Data loss
When this file becomes an error, it will display messages like:
“This application has failed to start to run on Windows because MSASCUI.exe cannot be found.” “Windows Defender cannot work properly and protect the Windows system effectively”
The message will keep popping up on your computer screen time and again.

Further Information and Manual Repair

When you experience an MSASCui.exe error on your PC, it is advisable to fix and repair it immediately before it causes serious damages to your system. Here are some DIY quick solutions to repair MSASCui.exe error:

Solution 1:

If the speed of your PC reduces significantly and you also see MSASCui.exe error message pop on your screen, then in this case it is advisable to uninstall the Windows Defender program from your PC. To do so, follow these instructions:
  • First, open the Windows Task Manager by pressing the “Ctrl, “Alt” and “Delete” keys on the keyboard.
  • Now click the ‘Processes’ tab. This will show the currently running processes on your system.
  • Scroll down and click on “MSASCui.exe” and then end the process. This will stop the program from running on your PC.
  • After this go to the start menu and double click on ‘My Computer’ and click on the C drive.
  • Choose the option ‘Program Files’ and then click on the ‘Windows Defender’ folder.
  • Now to delete this folder, right-click and select ‘delete’. This will uninstall the program, fix the MSASCui.exe error, and also improve the performance of your PC.

Solution 2:

If you find the MSASCui.exe file located in some other path, then this is an indication of a virus. In this case, it is recommended to run an antivirus program on your PC to scan and delete all viruses. If you don’t have an antivirus program already installed on your system, then you should download it. Once antivirus software is downloaded, simply run it to scan viruses and then click on delete to remove all the viruses on your system. This will help you resolve the MSASCui.exe error caused by malware on your PC right away.
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Fix We couldn’t install some updates
If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

  • Open the Services Manager.
  • From there, make sure that you set the following services and Startup types:
    • Background Intelligent Transfer Service: Manual
    • Cryptographic Service: Automatic
    • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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Hide application and features in control panel
Program and features are Control panel section where once accessed contains all programs installed on the operating system. From these windows, any logged-in user can modify applications, uninstall them, etc. If for whatever reason you want to limit this access to users and remove this group from the control panel please do keep reading as we show you how you can achieve this desired result using two methods: via policy editor or registry editor. Feel free to use any provided method as both works (except on Windows 10 Home edition) and achieve the same thing, it all comes down to preferred preference on how you wish to do things.

Local group policy editor method

This method is more straightforward and easier perhaps than its counterpart but it has one significant drawback, it will not work on Windows 10 Home edition which does not have in itself a policy editor included. If you are using Windows 10 Home edition then feel free to skip this method and do it via registry editor. That being said let's start:
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in gpedit.msc followed by ENTER to open Group policy editor
  • Go to User Configuration\ Administrative Templates\ Control Panel\ Programs\
  • Double-click on the setting named Hide Programs and Features page
  • Change the toggle option from Not Configured to Enabled
  • Click on the Apply button and then the Ok button to save the changes
  • at this point, everything is supposed to be applied and your changes should take effect immediately. However, it has come to our attention that sometimes this is not the case. If you are one of these users which for whatever reason have not experienced applying to set momentarily do not despair and follow this quick guide on how to refresh settings and apply them right away.
  • Press ⊞ WINDOWS + X to open the hidden menu
  • Click on command prompt (admin)
  • In command prompt type in gpupdate /force and press ENTER in order to force update and set setting right away

Registry editor method

The registry editor method is a more complex one but it will be your only way of doing it if as mentioned you are running Windows 10 Home edition. As always it is highly recommended to make a backup of the Windows registry before tempering with it.
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in regedit and press ENTER to open the registry editor
  • If you would like to make a backup of the Windows registry go to File > Export and save the backup on a secure location naming it as you wish
  • Locate the following key inside the registry editor HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Programs
  • Right-click on the right pane of the Programs key and choose the New > DWORD (32-bit) Value option
  • Name the value as NoProgramsAndFeatures
  • Double-click on the NoProgramsAndFeatures value to open it
  • Change the value data to 1
  • Save the changes
  • Reboot the computer in order for changes to take effect.
note: you can always change values back in order to show again panel by changing the value to 0 in registry editor or choosing Not Configured or Disabled in the local group policy editor
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How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
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Fix the MEMORY 0x000000FC Stop Error
The Blue Screen of Death error or BSOD is definitely not an issue to face on your computer. Many users, if not all, have already experienced this headache at least once. One of these BSOD errors is the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error. The bug check error code for this is 0x000000FC and is usually caused by outdated or faulty drivers. In some cases, it could also be caused by an error in the Random Access Memory or RAM. This kind of error in the RAM might be physical, based on drivers, or even some kind of unwanted malware. So basically there are lots of possibilities why this particular BSOD error pops up. If you are currently facing this BSOD error, read on and carefully follow the suggestions given below but before you do that, make sure to create a System Restore point just in case something goes wrong. This way, you can always undo those changes using the System Restore point. Once you have that covered, proceed to the options given below to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error.

Option 1 – Try updating Windows 10 with all the security patches and updates

You might be able to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error by simply updating your Windows 10 computer with all the security patches and updates. To do so, go to Settings then proceed to the Windows Update section > Update & Security > Windows Update, and then click on the Check for Updates option. After you do that, it will automatically find and install all the latest security patches and feature updates from Microsoft.

Option 2 – Try updating all your drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 3 – Try running a Memory Check using Windows Memory Diagnostic

As mentioned, this error might be caused by some issues in the memory. To resolve it, you need to run the Memory Check on your Windows 10 PC. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 4 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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How to Fix the Error Code 3

Error Code 3 - What is it?

Error code 3 is a type of PC windows error that can occur on any Windows version including Windows XP, Vista, Windows 7, or 8. This error code means that the system cannot find the path specified. The error 3 messages are displayed in the following format: “Error_ Path_Not_Found” or it may sometimes be displayed with the value 3 in this format:  (0x80070003: Error_Path_Not_Found)

Solution

Restoro box imageError Causes

The error code 3 indicates poor PC maintenance. It is a critical sign of an unstable system. The causes of this error code are:
  • Missing or broken system files
  • Registry issues
This error code poses serious system threats and should be resolved immediately before the damage is done. If you don’t address this error timely, your PC may be exposed to risks like system failure and crash. And this may lead to valuable data loss.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a technician or be technically sound yourself. What you simply need to do is clean the registry. Here are 2 ways to clean the registry:

1. Manually by Launching Registry Editor

First, launch the Windows registry editor by clicking the start button and selecting run. In the text box type, 'Regedit' and press enter and click OK. Before you make changes to the registry, make sure you create a backup of your existing registry. This is advisable because if you accidentally lose important data during the cleaning process you can also recover the lost data. Once you create a backup, now get started with the cleaning process. Expand HKEY_CURRENT_USER" key, then click on the software key and look for applications that you think could have corrupted the registry. Now delete them. After that, remove the unwanted start-up items, by accessing this link:  My Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Current Version. Now click on the run tab and delete invalid entries/ values. This process may be time-consuming and for some, it may be slightly technical to identify unwanted start-up items.

2. Download Restoro Registry Cleaner

Another way to clean and repair the registry is to download Restoro. This is an innovative and a highly-functional registry cleaner. It is embedded with an intuitive algorithm that detects all the registry issues instantly and removes them right away in just a few simple clicks. It removes all the unnecessary and obsolete files, repairs the registry, and fixes the damaged dll and system files. It has a user-friendly interface and simple navigation which makes it easy for all levels of users to work around it. This software is compatible with all Windows versions. Besides functioning as a registry cleaner, Restoro also functions as an antivirus and a system optimizer. It scans and removes all kinds of malicious software and simultaneously boosts the speed of your PC. Click here to download Restoro and resolve error 3 “Entry_Path_Not_Found” on your PC now!
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Fix Boot Device Not Found 3F0 Error
Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:
  • “No bootable device – insert boot disk and press any key”
  • “No Boot Device Found. Press any key to reboot the machine”
  • “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
  • “No boot device is available”

The most common reasons for 3F0 error to occur is:

  • Using the unbootable device or disk to boot from.
  • If the bootable hard drive you are using might have corrupted or damaged somehow.
  • MBR or boot sector is damaged on the bootable hard drive.
  • If your system has gone through a virus or malware attack.
  • The wrong boot order in the BIOS.
  • Hard disk connection problem.
  • System files or boot files unknowingly damaged.
  • Corrupt hard drive partitions.
Now all of these being said let us go through some of the solutions and fix this dreaded error in order to get your computer back in working order:

1: Change Boot Order


This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset


Performing hard reset can often solve issues, to perform a hard reset do the following:
  • Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
  • Then disconnect all peripherals, including the removable hard drive, etc.
then
  • Press and hold the power button for 15 seconds to drain all remaining power.
  • Insert the battery, and then re-plug the AC adapter into the laptop.
  • Press the power button to turn on the computer.
  • Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.
Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool


Use the built-in tool in the Hp device to solve the issue:
  • Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
  • Next, press the F2 key.
  • Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
  • Select Hard Drive from the Component Tests menu.
  • Click on the Quick Test, then click on the Run once button.
  • If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings


  • Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
  • To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
  • Once loaded, press F10 to Save and Exit.
  • Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive


  • Turn the computer off and remove the power cable.
  • If you have a removable battery, take it out
  • Disconnect your hard drive and then connect it back.
  • Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR


  • Boot from the original installation DVD (or the recovery USB)
  • At the Welcome screen, click Repair your computer.
  • Choose Troubleshoot.
  • Choose Command Prompt.
  • When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System


  • Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
  • During the installation process, launch Command Prompt.
  • In Windows 7, under the System Recovery Options tab, click Startup Repair.
  • In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

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Disable Telemetry & Data Collection in Windows
The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:
  • Press ⊞ WINDOWS + R to open the run dialog.
  • In the Run dialog type: taskschd.msc
  • Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
  • On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
  • At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
  • Repeat the process with all other tasks listed in the middle pane.
  • Exit Task Scheduler.
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nslookup works but ping fails in Windows
nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:
nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.
The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.
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How to Permanently Disable Active History
What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well. This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy. Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.

Option 1 – Disable Active History via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
  • After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
  • Restart your computer to apply the changes you’ve made successfully.

Option 2 – Disable Active History via Group Policy Editor

Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.
  • Tap the Win + R keys to open the Run box.
  • Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
  • After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:
“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”
  • Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
  • Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.
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