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Something went wrong, We couldn’t start

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error.

There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

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Computer boots to the BIOS when you turn it on
A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.
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Computer won’t upload Pictures to websites
Windows 10 is undeniably one of the great operating systems and the same thing can be said about a lot of computers that are running it. However, there are instances when things don’t go as you expect them to be. One of the many issues you might face when using Windows 10 is the inability to upload any pictures over the web. If you are facing this issue right now, you are not alone for a lot of users have suffered from the same problem at least once. Even though it might seem like a minor problem, some users find it inconvenient especially the ones who often upload pictures online. Worry not though for this post will guide you on what you can do if you aren’t able to upload any images to websites on your Windows 10 computer. To get started in troubleshooting the problem, here are some suggestions that might help:

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like not being able to upload pictures to websites. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of odd problem in your browser.

Option 2 – Open your browser in Incognito Mode

The next thing you can do to fix the problem is to try opening the web page in Incognito Mode. When your browser is in this mode, it will work without extensions. This would help in fixing the problem especially if it was caused by some extension or toolbar in your browser. All you have to do is open any web page in Chrome and tap the Ctrl + Shift + N key combination to open a window in Incognito Mode.

Option 3 – Try to disable and get rid of the problematic extension

The next thing you can do after trying the Incognito mode in your browser is to see if a browser extension is the one that’s causing the problem. And if you have installed a lot of browser extensions, then identifying which one is the culprit may take a while but not too long. Once you’ve identified the culprit, you can get rid of that browser extension and see if you can now upload pictures on websites.

Option 4 – Try to reset your browser

You might also want to reset your browser as it could also help in resolving the issue. To reset your browser, here’s what you have to do:

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Mozilla Firefox

  • Open Mozilla Firefox and tap Ctrl + Shift + A to access the Add-ons Manager.
  • In the Extensions, menu Remove the unwanted extension.
  • Restart the browser and tap keys Alt + T.
  • Select Options and then move to the General menu.
  • Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
  • Restart your computer.

Option 5 – Update your browser or switch to another one

The last option you can try is to update your browser. You can do it by checking for any available updates from its official site and then install it. However, if updating the browser did not help, you might want to consider switching to another browser.
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Selected boot image did not authenticate Error
If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate. To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.
  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.
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How to Repair Error Code 31

What is Error Code 31?

Device Manager Error Code 31 pops up when Windows prevents the driver for a particular hardware device from loading. The error code 31 is almost always presented in the following format:

“This device is not working properly because Windows cannot load the drivers required for this device.” Code 31

This error can occur with any hardware device; however, in most cases, it occurs with Ethernet cards. The good news is that it belongs in the easy-to-resolve category. So repairing it should not be difficult.

Solution

driverfix boxError Causes

Error code 31 is related to driver problems, and the most common causes include:
  • Outdated drivers
  • Missing drivers
  • Mis-configured drivers
  • Corrupt drivers

Further Information and Manual Repair

To resolve error code 31 on your system, try the methods given below. We have listed down some of the most effective and easy-to-perform DIY methods for fixing Device Manager code 31 on your PC.

Method 1 - Rollback the Driver to its Previous State

This simply means to return the driver back to its previous state - to the version last installed. Try this method to resolve error code 31. This is probably the easiest way to return your PC to its previous working state.

However, by doing so, you will not be able to update your drivers and run new driver versions on your system. In other words, this is a temporary method to fix this issue.

You may still want to try other methods given below to ensure you have the latest drivers installed on your system.

You can roll back the driver to its previous version by accessing the Driver Rollback feature located in the driver settings within the Device Manager. Or another way to perform a rollback is to use the Windows System Restore Utility.

It is a recovery tool built-in the new Windows versions. To access it, simply go to the start menu and type System Restore Utility in the search menu.

Access it and pick a point in the past, also referred to as the restore point, to return your PC to its previous state before the error code 31 occurred.

However, to resolve the problem permanently, try method 2.

Method 2 - Update the Driver

Error code 31, as discussed above, may occur due to outdated, misconfigured, or corrupted drivers. Whatever the reason may be, to ensure the proper functioning of your hardware device, it is important to update the drivers on your system frequently.

To start driver updates, first, it is important to find out and identify problematic drivers. You need to identify the drivers that are corrupt, misconfigured, and outdated. For this, go to the Device Manager and then look for devices with yellow exclamation marks.

The yellow exclamation marks next to the devices show that these device drivers are problematic. Once you’ve identified the problematic drivers, simply update them by finding the latest and compatible versions on the manufacturer’s website.

This process is time-consuming and can be frustrating at times, especially when doing it for the first time.

Also, once you’ve updated the drivers, you need to update them from time to time to ensure they don’t get outdated, or else you will have to encounter Device Manager error codes again.

Method 3 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle and stress involved in updating drivers manually, it is advisable to download and install DriverFIX.

DriverFIX is a smart, innovative, and feature-filled software embedded with an intelligent algorithm that quickly detects problematic drivers, matches them with the latest and compatible versions, and updates them immediately and automatically in just a few seconds and a couple of clicks.

It’s as simple as it can be. Furthermore, with this software installed on your PC, you don’t have to stress and worry about when your drivers need to be updated again.

DriverFIX ensures all drivers are continuously and regularly updated before they become outdated.

Click here to download DriverFIX to repair Device Manager error code 31 and update drivers automatically and regularly.

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What to do if you can’t delete Partition
There are times when it is really inevitable to delete your hard drive partitions especially if you are already running low on disk space in your Windows 10 computer. Users typically delete the volume which is not being used in such cases in order to free up some space for the volume that’s running low on disk space. To resolve the problem, users tend to use the Disk Management utility to delete hard drive partitions. However, some users reported that the “Delete volume” option is not available as it is grayed out. Thus, users aren’t able to delete hard drive partitions and aren’t able to free up disk space. This kind of problem usually occurs when there is a Page file on the volume that you are trying to delete and so on. Oftentimes, this issue is mistaken for the problem where you are unable to delete an EFI-protected partition. However, in this case, not only you are unable to delete EFI-protected partition but also NTFS file systems. This is really hard to deal with but worries not for there are some potential fixes you can check out to resolve this problem.

Option 1 – Try to manage the Page file in the Partition

As mentioned earlier, if a Page file exists in a partition, you won’t be able to delete it. The page file is what stores your data when the system’s random access memory fills up. To resolve this, follow these steps:
  • Go to the Start menu and type “View advanced system settings” in the field and open it from the search results.
  • Next, click on Settings in the Advanced tab.
  • On the new window that pops up, go to the Advanced tab and select Change.
  • Next, uncheck the checkbox of “Automatically manage paging file size for all drives” and highlight the drive you want to delete.
  • Then select “No paging file” and click on Set.
  • Now click on the Apply and OK buttons on all the windows and restart your computer.

Option 2 – Delete storage partition via Command Prompt

  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
  • Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
  • After entering this command, the Diskpart Utility will start. Diskpart Utility is a command-line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
  • After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to the normal users in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
  • You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
  • Next, type in the select volume number command and hit Enter to select the desired volume.
  • Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

  • Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “Windows PowerShell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
  • Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
  • Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
  • After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.
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Fix Origin Error when loading the webpage
If you encounter a blank page with an error message saying, “Origin Error” when you try to load a webpage, then this post will surely help you resolve this error. As you can see, this error is a very uncommon one and it is not about the popular game known as Origin where all you have to do is reinstall the client. Although this error message is a very uncommon one, you will see a blank page with a message saying, “Origin Error” when you attempt to load a webpage. To fix this error, this post will provide you some potential fixes that might help. Follow the fixes given below carefully and see which one fixes the problem.

Option 1 – Use Ctrl + F5 keys to clear browser cache

The first thing you can try is to “Hard Refresh” to clear the cache of your browsers. You can do that by using the Ctrl + F5 keys on your keyboard. On the other hand, you can also clear the cache manually for Chrome, Edge, and Firefox.

Option 2 – Remove the Proxy

You might also want to try removing the Proxy as it could also help you in fixing the Origin error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to flush the DNS, reset Winsock and the TCP/IP

You might also want to flush the DNS and reset Winsock as well as reset TCP/IP as it could help in fixing the Origin error. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 4 – Try using Google Public DNS

You might want to try changing your current DNS to the Google Public DNS. All you have to do is change the DNS settings explicitly on your operating system by using the DNS IP addresses. Here’s are the steps to do that:
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.
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Adaptive Brightness is not working
The Adaptive Brightness setting in Windows 10 is a useful setting you can use in adjusting your computer’s brightness. It helps you get the brightness automatically based on the light around your computer. However, there are times when it does not work or it doesn’t turn off when you want it to. If this issue happened right after you update or install Windows 10, then read on as this post will give you a couple of options you can try to resolve the problem.

Option 1 – Try to run the Power Troubleshooter

The first thing you can do to resolve the issue with Adaptive Brightness is to run the Power Troubleshooter as the problem could occur due to some conflicted power settings. To use it, refer to the following steps:
  • Open the Windows 10 Settings panel and go to Update & Security and then to Troubleshoot.
  • After that, scroll down to your left-hand side and click the Power option.
  • From there, you should see the “Run the troubleshooter” button. Click on it to fix the problem.
  • Afterward, follow the next on-screen instructions that follow.

Option 2 – Try disabling or turning off the corresponding options in GPU settings

The problem might be due to the Graphics card settings. If you are using either an AMD graphics card or the HD graphics of Intel, you may have to disable the power-related options in the GPU settings. To be specific, you have to disable the Vari-Bright in AMD graphics card settings or the Display Power Saving Technology under Intel’s Graphics panel.
  • AMD users:
    • Open the AMD Radeon settings panel.
    • Then go to Preferences. From there, select Radeon Additional Settings.
    • Next, go to the Power tab and click the PowerPlay option.
    • You should find an option called “Enable Vari-Bright” located on your right-hand side. Remove the mark from its checkbox and then save the changes you’ve made.
  • Intel users:
    • Open the Intel Graphics and Media Control Panel from your Desktop.
    • Then select the Basic mode and go to the Power tab.
    • From there, select “On battery” as Power Source and then you’ll get the Display Power Saving Technology option. It should be set to enabled by default.
    • Now remove the mark from the checkbox and then save the changes you’ve made.

Option 3 – Try resetting the Power Plan defaults

You might also want to use a command-line tool to resolve the problem. This command-line tool is known as PowerCfg. It is a command utility tool that will scan your computer for 60 seconds to know its power. This tool gives detailed results in the form of an HTML report that will help you in evaluating the real cause of the battery drain issues. You can also use this tool to reset the Power Plan defaults of your computer. To use it, follow the steps below.
  • Open the Command Prompt as administrator.
  • Then type in the following command and tap Enter to execute it:
powercfg –restoredefaultschemes
  • After the command has been executed, restart your computer.

Option 4 – Try updating your Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try disabling adaptive brightness via Registry Editor

Since you will be dealing with Registry files in this post, you need to create a System Restore point first. Once you have that covered, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaBrighten Movie
  • Now double click on the “ProcAmpBrightness” and set its value to “0”.
  • Now go to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaDarken Movie
  • From there, double click on “ProcAmpBrightness” and set the value to “0”.
  • Then close the Registry Editor and restart your PC and then see if the problem’s fixed or not.
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How to remove CyboScan PC Optimizer

CyboScan PC Optimizer is promoted as a useful program that helps you clean unnecessary files and registry entries on the Windows Operating System. When installed CyboScan PC Optimizer will automatically scan your computer for issues. Upon reviewing the scan results, it was discovered that most, if not all of these issues were exaggerated, and removing them will not give the promised speed boost. The CyboScan PC Optimizer program appears to scan the Registry for installed anti-virus and anti-spyware shields and may recommend users to install products from partners. This Potentially Unwanted Program comes bundled with other Potentially Unwanted Applications that may harm your Operating System or lead to information compromise.

CyboScan PC Optimizer is also known as MySoftScans PC Cleaner, none of these offer any details about the development company and users will end up paying a fee of up to 99.95USD every 3 months for using the program.

About Potentially Unwanted Applications

You have encountered it – you download a free application, then you discover some unwanted applications on your computer or discover a strange toolbar has been added to your web browser. You did not install them, so how did they appear? These unwanted programs, which are called Potentially Unwanted Programs, or PUPs in short, typically tag along as a software bundle when downloading the application and can result in major problems for computer users. The idea of PUP was actually coined to outline this crapware as something other than malicious software. This is because, the majority of PUPs get into a computer not because they slip via the security holes, for instance, but mainly because the users have installed them themselves – 100 % unintentionally needless to say. Even though a PUP isn’t really malware by definition, it could nevertheless be dangerous software that puts the computer at risk exactly the same way a virus does.

Exactly how do unwanted programs look like?

Unwanted programs can be found in many forms. Typically, they could be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which has its own EULA policy. Safebytes Anti-malware completely eliminates this threat and protects your machine against PUP or adware infection. Also, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They may track your online routines, redirect your search results to unsafe websites where viruses can be downloaded and installed, hijack your search page, and slow your browser down to a crawl. PUPs lie inside the gray part of the software spectrum. Some PUPs contain keyloggers, dialers, and other software to gather your individual information which often can lead to identity theft. These are software programs that don’t really do anything useful to you; in addition to taking over space on the hard disk, they also slow down your computer, often alter settings without your permission, and the list of bothersome features goes on and on.

How one can prevent PUPs

• Read carefully before agreeing to the license agreement as it might possess a clause about PUPs. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never click Next, Next, Next blindly. • Install reputable antivirus software, just like Safebytes Anti-malware that offers real-time protection against PUPs. • Do not download free applications or shareware unless you actually need it. Disable or remove toolbars and browser extensions you don’t actually need. • Always download software from the original site. The majority of PUPs find their way onto your PC is via download portals, so steer clear of it entirely. Remember that although PUPs can cause damage and hinder the proper functioning of your computer, they can’t enter into your computer without your permission, so be watchful not to give it to them.

Malware Blocking Internet And All Anti-Malware Software? Do This!

Malware can cause all kinds of damage when they invade your system, starting from stealing sensitive details to erasing files on your computer. Some malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS settings. In such cases, you will be unable to visit some or all of the internet sites, and therefore unable to download or install the necessary security software to get rid of the computer virus. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. There are a few options you can try to get around with this issue.

Make use of Safe Mode to resolve the issue

Safe Mode is a unique, simplified version of Windows in which just essential services are loaded to stop malware and also other problematic applications from loading. In the event, the malware is set to load automatically when the computer boots, switching to this particular mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, check “Safe Boot” under Boot tab, and then click Apply. Once you’re in Safe Mode, you can try to download and install your antivirus software application without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Utilize an alternate internet browser to download antivirus software

Some malware only targets certain browsers. If this is your case, use another internet browser as it may circumvent the virus. If you’re not able to download the antivirus application using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Firefox or Chrome to download Safebytes software.

Create a portable antivirus for removing malware

Here’s another solution which is using portable USB anti-malware software that can scan your system for viruses without the need for installation. Abide by these steps to run the anti-virus on the affected computer system. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double click on the executable file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow activation instructions. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the infected computer for malware.

Protect Your Personal Computer From Viruses and Malware With SafeBytes Security Suite

If you’re looking to install an anti-malware program for your computer, there are various tools on the market to consider but you should not trust blindly anyone, irrespective of whether it is a free or paid program. Some of them do a great job in eliminating threats while some will ruin your PC themselves. When searching for an antivirus program, pick one that provides solid, efficient, and comprehensive protection against all known viruses and malware. On the list of highly recommended software by industry leaders is SafeBytes Anti-Malware, popular security software for Windows computers. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware software program. With its most advanced virus detection and repair technology, this software will help you protect your PC against infections caused by different kinds of malware and other internet threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware provides an array of enhanced features that sets it apart from all others. Here are some of the good ones:

Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. It will constantly monitor your pc for hacker activity and also gives users superior firewall protection. Antimalware Protection: This deep-cleaning antimalware software program goes much deeper than most antivirus tools to clean out your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that hides deep within your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: This software has got one of the quickest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Lightweight: SafeBytes is a lightweight and easy-to-use anti-virus and anti-malware solution. Since it utilizes low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Guidance: You can get 24/7 technical assistance to promptly resolve any concern with your security tool. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and can detect and eliminate any potential threats. Once you have downloaded and installed this software, you will no longer have to worry about malware or any other security worries. If you need sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of CyboScan PC Optimizer without the use of an automated tool, it might be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your internet browser. In order to ensure the complete removal, manually check your hard disk and computer registry for all of the following and remove or reset the values accordingly. Having said that, editing the registry is actually a difficult task that only advanced users and professionals should try to fix the problem. Furthermore, certain malware keeps replicating which makes it tough to remove. You’re suggested to do this procedure in Safe Mode.
Files: %APPDATA%\Microsoft\Windows\Start Menu\Programs\Cyboscan PC Optimizer %ALLUSERSPROFILE%\Start Menu\Programs\Cyboscan PC Optimizer %PROGRAMFILES(x86)%\Cyboscan\Cyboscan PC Optimizer Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller E55FEFEA-F506-47DC-A76E-9F7668D6E5C9
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How to Fix Drwtsn32.exe Application Error

What is Drwtsn32.exe Application Error?

Drwtsn32.exe (DrWatson Postmortem Debugger) is a process file from Microsoft Corporation that runs on Microsoft Windows Operating System. This file is digitally signed from Microsoft Windows Component Publisher- Microsoft Timestamping Service. This file is a type of executable file. It is useful to debug and creates log files when an error occurs during running or program execution. The information logged by DrWatson is used by technical support personnel to diagnose a program error for a computer running Windows. It creates log files in the following location C:Documents and SettingsAll UsersApplication DataMicrosoftDr Watson. However, when using Internet Explorer, MS Outlook or any other application on Windows, you can experience drwtsn32.exe application error. This error occurs when the drwtsn32.exe file crashes. The error is displayed as:
“DrWatson Postmortem Debugger has encountered a problem and needs to close” "drwtsn32.exe - DLL Initialization Failed" when shutting down

Solution

Restoro box imageError Causes

The ultimate reason behind ‘drwtsn32.exe application error’ is malware and viral infection. Malicious software can enter your PC through downloaded files , browsing on unsafe websites and phishing emails. These viruses can disguise themselves as DrWatson utility. Plus theymay have the same name as this process. However, the best way to detect if it is a virus is to track its location. Malicious software will usually hide in some other location instead of its standard location. However, other reasons for this error also include incompatible software and damaged system files.

Further Information and Manual Repair

a) Scan PC with an Anti-Virus

It is advisable to repair this issue right away especially if the underlying cause is a viral infection typically because viruses can expose you to privacy errors and risks such as cybercrime, identity theft, and data security issues. To resolve it, download a powerful antivirus. Scan your PC with it and remove all the viruses immediately. However, when doing so, you may have to compromise PC performance and halt other PC activities. Anti-viruses are notorious for slowing down PC speed. In addition to this, sometimes you may have to stop other activities on your PC for the antivirus to scan for viruses.

b) Repair Registry Errors with Restoro

Nonetheless, if the drwtsn32.exe application error is related to system file corruption, then this indicates registry issues where all the system data is stored. Registry issues occur if you don’t maintain your PC properly and let invalid, wasted and obsolete files accumulate on your PC. This damages and corrupts the system files and generates such error messages. To repair it, download a registry cleaner. However, the best alternative to resolve drwtsn32.exe application error in seconds whether the error is linked to registry issues or viral infection is to download Restoro. This is a multi functional PC fixer embedded with multiple utilities including a powerful antivirus, a registry cleaner and a system optimizer. It wipes out all the unnecessary files stored in the registry, repairs the damaged and corrupt system files and restores the registry. With the help of the antivirus, all privacy errors and viruses are scanned on your PC and removed immediately. And to ensure your system’s speed is not compromised, it also functions as a system optimizer and increases your PC’s speed significantly. The software is safe and efficient. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around. It is compatible with all Windows versions. Click here to download Restoro and resolve drwtsn32.exe application error today!
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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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