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Something went wrong, We couldn’t start

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error.

There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

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How to Obliterate PyLocky Ransomware

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:
Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB
After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:
  • HKEY_CURRENT_USERControl PanelDesktop
  • HKEY_USERS.DEFAULTControl PanelDesktop
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:
“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.
  • Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
  • Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
  • Step 3: After that, close the Task Manager.
  • Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
  • Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
  • Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
  • Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.
%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop
  • Step 8: Close the File Explorer.
  • Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
  • Step 10: Navigate to the following path:
HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
  • Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
  • Step 12: Close the Registry Editor and empty the Recycle Bin.
Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.
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Fix Error 0x80200056 during Windows Update
You might have experienced a situation where your Windows computer was interrupted due to some battery issues or power failure. It could be that the upgrade process was interrupted because you’ve signed out of your computer or you restarted it by accident. In this case, you will most likely get a Windows Update or Upgrade error 0x80200056. If you are getting this error, read on as this post will guide you in fixing it. This kind of error pops up when the upgrade process was interrupted and could be caused by anything but the baseline here is that your computer was restarted accidentally or someone could have signed out your PC. To resolve the problem, here are some fixes you ought to try:

Option 1 – Try updating or upgrading your computer again

This is the basic thing to do since the process was suddenly interrupted. Just log in to your account and restart the Windows Update or Upgrade process but make sure that your internet connection is stable and that you don’t touch anything so as not to interrupt the upgrade/update process again.

Option 2 – Check if your PC is plugged in or if the battery is full

It is always best to update your computer always when you’re really sure that the power won’t fail. If you’re using a desktop computer, make sure that everything is plugged in. And if you’re using a laptop when this error occurred, make sure that its battery is at 100% but it’s better if you just plug it into power just in case as there are times when the Windows update or upgrade gets stuck for too long like for hours so it will really help if your device is connected to power.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update errors as well as the error 0x80200056. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Try running the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80200056. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Run the Chkdsk utility to repair hard disk errors

You can also run the Chkdsk utility to resolve the Windows Update error 0x80200056. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f

Option 7 – Run the DISM tool to repair the Windows Update client

The Windows update/upgrade error 0x80200056 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.
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Setting up USB tethering in Windows
In this post, you will be guided on how you can set up the USB tethering feature on your Windows 10 computer and share your mobile device’s mobile data so other devices can also access the internet. Tethering is usually known as Wi-Fi tethering which allows users to share mobile data to any device with Wi-Fi, laptops included. This is really useful especially when you have no other way to access the internet. For instance, if you are using a desktop computer and there is no way for you to connect to the Ethernet, and you have no Wi-Fi adapter that you can use to connect to a router as well, you can use USB tethering instead to access the internet. It is almost similar to Wi-Fi tethering except that it works over a USB connection instead of a Wi-Fi adapter. USB tethering is almost quite the same as an Ethernet connection except that it’s faster compared to Wi-Fi tethering as well as Bluetooth tethering. Just like Wi-Fi tethering, USB tethering is free unless your network carrier has blocked it. Thus, it’s better if you make that clear with your operator. Once you have that covered,

Follow the instructions provided below to set up USB tethering on your Windows 10 computer.

Step 1: First, connect your mobile device to your Windows 10 computer using a USB cable. Step 2: If it asks you to enable the file transfer feature, just cancel it. A prompt that says, “Tethering or Hotspot active—Tap to setup” should be available as soon as you get connected – tap on it. Note: If there is no prompt, just go to Settings > Network and Internet > Hotspot and Tethering and from there, toggle on the USB tethering option. Step 3: Afterwards, the setup will create a new network adapter in Windows 10 automatically and your computer should now be connected to the internet using USB tethering. Note: You have to make sure that the Wi-Fi connection in your mobile device is turned off and if it is connected to an existing network, the USB tethering will be disabled but if you see its status as enabled, then the USB tethering setup is successfully done. In addition, keep in mind that the location of tethering can be different for every phone, especially on a customized operating system such as RealMe, Redmi, Samsung, and any other mobile device although they are clubbed in the section of Mobile and Data Network. In case you encounter some problems when using USB tethering in your Windows 10 computer, there are troubleshooting tips you should follow. The NDIS-based Internet Sharing Device network adapter is what Windows 10 uses to make USB tethering possible so if it stops working, follow the options provided below.

Option 1 – Perform basic check

The first thing you can do if you encounter problems in USB tethering is to do a basic check like checking if Wi-Fi is enabled automatically as well as check if the USB cable is disconnected or if you’ve turned off USB tethering accidentally.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve any USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.
  • Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
  • Right-click on it and then select the “Update driver” option.
  • Then select the “Browse my computer for driver software” option.
  • After that, select the “Let me pick from a list of available drivers on my computer” option.
  • Now uncheck the checkbox for “Show compatible hardware”.
  • From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
  • Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
  • Now click on the Close button and restart your computer.
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Reliability Monitor is not updating or working
In case you don’t know, there is a built-in tool in Windows 10, known as Reliability Monitor that provides a day-to-day snapshot of the health of your system. It warns users of any looming issues or disasters before your computer breaks down finally. So obviously, Reliability Monitor is useful, however, there are times when it could behave incorrectly. For instance, it might fail to show you any updates even when they are installed. Thus, if you experience any malfunctions with the Reliability Monitor tool in Windows 10, read on as this post will guide you in updating or working in Windows 10. To fix the problem with the Reliability Monitor, there are several fixes you can check out. You can try to enable the data collection for Reliability Monitor or reset it, as well as put your computer in a Clean Boot State. For more information, refer to each one of the options given below.

Option 1 – Try to enable the Data Collection for Reliability Monitor

The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

Option 2 – Try to reset the Reliability Monitor

The next thing you can do to fix the issue with the Reliability Monitor might want to reset it to resolve the problem. If the Reliability Monitor is already open, you have to close it and open it again. After the reset is done, it may take up to 24 hours for the Reliability Monitor to display results again. This should fix the problem.

Option 3 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Can’t type in Win apps, Search, Cortana, etc.
If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.

Option 1 – Ensure that ctfmon.exe is running

Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.
  • Open the Task Scheduler.
  • Then go to Microsoft > Windows > TextServicesFramework.
  • And on the MsCtfMonitor, right-click and enable the task.
  • Now restart your computer.
This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.

Option 2 – Use the Windows Store Apps Troubleshooter

You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.

Option 3 – Re-register all the Windows 10 UWP apps using PowerShell

  • First, make sure to close all the running applications on your computer.
  • Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
  • After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
    • reg delete "HKCUSoftwareMicrosoftWindows NTCurrentVersionTileDataModelMigrationTileStore" /va /f
    • get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")}
    • $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname
    • get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmanifest.xml")}

Option 4 – Try to run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
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Create BlueTooth shortcut on desktop
If you have a BlueTooth device on your computer, you know that each time you need to receive or transfer the file you need to find the icon in the system tray, right-click on it and choose the desired option. But there is a simpler solution, create a Bluetooth icon on the desktop so it is always easy to access. Open File Explorer by pressing ⊞ WINDOWS + E Go to C:\Windows\System32 Find fsquirt.exe Right-click on it and choose copy Go to the desktop and right-click, choose paste Rename the file to Bluetooth And, you are done!
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How to Fix Windows 10 Error 80240020

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:
  • A dialog box appears with the Error Code 80240020
  • Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Restoro box imageError Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.
  • Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
  • Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.
Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

  1. Back up the Registry of your operating system.
  2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
  3. Note: this Registry Key should already exist, if it does not exist, create it.
  4. Create a brand new DWORD Value that is named AllowOsUpdate
  5. Set the Value to 0x00000001.
  6. Close and reopen your Control Panel.
  7. Restart the Microsoft Windows 10 upgrade.

Method 2:

  1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
  2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
  4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
  7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.
As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.
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How to Fix Windows 10 Error 0x8007000b

Error Code 0x8007000b - What is it?

Error Code 0x8007000b has appeared on Windows operating systems from Windows 10 all the way back to Windows XP. In most cases, it occurs when there is a problem within the transaction log for the filing system within Windows.

Common symptoms include:

  • Inability to install one or more updates
  • Message regarding Windows Update having an unknown error

There are several different ways that you can attempt to resolve the problems that cause Error Code 0x800700b to appear on your operating system. Several of these methods are pretty easy for basic users, but others require some comfort and knowledge in working with advanced tools on your operating system.

If the methods below do not completely resolve the appearance of Error Code 0x800700b on your Windows operating system or if you are not confident in your ability to undertake these steps on your own, you may need to get in touch with a qualified computer repair professional to assist you with the error resolution process. If this error message is not resolved, you could expose your computer to other error codes such as error code 80070103.

Solution

Restoro box imageError Causes

The primary cause for Error Code 0x800700b is that there is an issue or corrupt entry in the transaction log for the file system within Windows. This makes it impossible for Windows to complete the Windows Update process. Although the error message states that an unknown error has been encountered, it is usually fairly simple to resolve the appearance of faulty or corrupt entries in the transaction log if you follow the steps below to complete.

Further Information and Manual Repair

There are several ways that you can attempt to resolve Error Code 0x800700b manually on your Windows operating system. At least one of these methods requires some advanced knowledge or skill in using the command prompt, so if you aren’t confident in your ability to follow these steps through to completion, be sure to get in touch with a qualified computer repair technician who can help you to resolve the error.

Here are the top three methods that can be used to resolve Error Code 0x800700b on your machine:

Method One:  Reset Your Transaction Log for the File System in Windows

To clear and reset the entries in your transaction log, there are a few simple steps that you should follow:

  • Step One: Open up the Start menu and go into the search bar. When it opens up, type in “cmd”.
  • Step Two: Right-click on the icon for the Command Prompt that opens up and selects the option to run it as an administrator.
  • Step Three: In the menu that appears, enter in this command:  “fsutil resource setautoreset true C:/
  • Step Four: Reboot your computer before re-attempting the download and install of the necessary update.

Method Two:  Run the System Update Readiness Tool

An alternative method to resolving Error Code 0x800700b is to open and run the System Update Readiness Tool on your machine. This program runs a scan on your Windows operating system to determine whether it is ready for updates, attempting to resolve any errors it encounters along the way.

After you have scanned and run this tool, you should always take the time to restart your computer before attempting to perform the update process, so that any changes made can be successfully applied to your computer.

Method Three:  Run the System File Checker Tool on Your Computer

The System File Checker is a tool for Windows that runs a basic scan for problem files and attempts to resolve them. To run this tool, follow these steps:

  • Step One: From the Start menu, open up the search box, and type in “cmd,” selecting the option to run the command prompt as an administrator.
  • Step Two: Type in this command and run it:  “sfc /scannow

This tool should tell you what the specific issues are so that you can resolve them. It may give you a message that the action couldn’t be performed, that corrupt files were fixed, or that corrupt files were encountered, but could not be fixed automatically.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Run Windows Updates from Command Line
As you know, one of the most highlighted features of Windows 10 is Windows Updates. It was offered to the customers as a service rather than a product with the release of Windows 10 under the scenario of Software as a Service which led to Windows Updates being set by default on Windows 10 and without an option for any users to disable it. Although not all users are happy with what Microsoft did, this is an ultimate step towards the greater good of all its customers since Windows Updates helps users in keeping their computers secured against all kinds of threats as well as provide them with the greatest and latest updates from Microsoft. So if you are one of those users who approved of the Windows Updates service, then read on as this post will guide you in running Windows Updates from Command Line either via Command Prompt or Windows PowerShell. For the complete set of instructions, refer to the options given below.

Option 1 – Run Windows Update via Command Prompt

Command Prompt in the Windows operating system exists for a very long time now compared to the comparatively new Windows PowerShell. That’s why it has similar capabilities to run Windows Updates. However, the highlighting point here is that you don’t have to download any module for Windows Updates. To get started running Windows Updates using Command Prompt, refer to the steps below.
  • First, type “cmd” in the Cortana search box, and from the search results, right-click on Command Prompt and select the Run as Administrator option to open it with Administrator privileges.
  • If a User Account or UAC prompt appears, just click on Yes to proceed.
  • Next, type in the commands listed below, and don’t forget to tap Enter right after you type each one of them.
    • UsoClient StartScan – use this command to start checking for updates.
    • UsoClient StartDownload – use this command to start downloading updates.
    • UsoClient StartInstall – use this command to start installing the downloaded updates.
    • UsoClient RestartDevice – use this command to restart your computer after you install.
    • UsoClient ScanInstallWait – use this command to check, download and install updates.
Note: Keep in mind that the commands in Command Prompt listed above are only meant for Windows 10. On the other hand, if you are using an older Windows version, you can try using the following commands instead:
  • wuauclt /detectnow – use this command to start checking for updates.
  • wuauclt /updatenow – use this command to start installing the updates detected.
  • wuauclt /detectnow /updatenow – use this command to check, download and install updates.

Option 2 – Run Windows Updates via Windows PowerShell

If you run Windows Updates in the Windows PowerShell, it will require you to install the Windows Update module manually. Hence, you have to get the Windows Updates downloaded and install Windows Updates.
  • Search for PowerShell in the Cortana search box and then run it with administrator privileges.
  • Once you’ve opened the Windows PowerShell, type the following command and hit Enter.
    • Install-Module PSWindowsUpdate – use this command to install the Windows Update module for Windows PowerShell.
    • Get-WindowsUpdate – use this command to connect to the servers of Windows Update and download the updates if found.
    • Install-WindowsUpdate – use this command to install the Windows Updates you’ve downloaded to your computer.
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OneDrive thumbnails are not showing
A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it. As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem. You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.

Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
  • First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
  • After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
  • Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:
  • First, open Control Panel in Windows 10.
  • Next, in the search box, type “folder” and then click on the File Explorer Options.
  • From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
  • Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
  • Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.
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