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Fix SAFE_OS phase error in Windows

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

  • Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.

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Option 1 – Check for certain Windows Services

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Option 2 – Try resetting the Winsock drivers

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Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
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Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

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net start wuauserv net start cryptSvc net start bits net start msiserver
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nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]
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If you encounter the BAD_SYSTEM_CONFIG_INFO Blue Screen error in your Windows 10 PC, then read on as this post will guide you in fixing this issue. Usually, this kind of Blue Screen error is caused by some issues with the Boot Configuration Data file. The main issue inside of the Boot Configuration Data file is that either some boot order files or older files might be in conflict with the newer ones or the stable ones and thus triggering the BAD SYSTEM CONFIG INFO Blue Screen error. This kind of Stop error also indicates that there is an error in the Windows Registry which is why you need to update potential culprit drivers as well as edit some entries in the Registry if need be. But before you get started, make sure that you create a System Restore Point first. After creating a System Restore Point, try to boot your computer into Safe Mode and then restart your computer normally. However, if it doesn’t work, proceed to the given options below.

Option 1 – Run System Restore

Performing System Restore might help you in fixing the BAD SYSTEM CONFIG INFO Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try fixing the Windows Registry files

In order to fix the Windows Registry files, you need to make a bootable Windows 10 USB drive and then boot your PC using it. To do so, refer to the steps below.
  • Once you see the Welcome Screen, click on Next.
  • Then click on the “Repair your computer” option located on the bottom-left section of the window.
  • Next, click on Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, execute each one of the commands listed below in the sequence that they are given:
    • CD C:WindowsSystem32config
    • ren C:WindowsSystem32configDEFAULT DEFAULT.old
    • ren C:WindowsSystem32configSAM SAM.old
    • ren C:WindowsSystem32configSECURITY SECURITY.old
    • ren C:WindowsSystem32configSOFTWARE SOFTWARE.old
    • ren C:WindowsSystem32configSYSTEM SYSTEM.old
  • After executing the commands given above, type in the next ones below and make sure to execute them in the given sequence below.
    • copy C:WindowsSystem32configRegBackDEFAULT C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSAM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSECURITY C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSYSTEM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSOFTWARE C:WindowsSystem32config
  • Now type “exit” to close Command Prompt.
  • Restart your PC for the changes to take effect.

Option 4 – Run a Memory Check to test RAM

On the other hand, you can also fix the BAD SYSTEM CONFIG INFO Blue Screen error by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Rebuild BCD files and repair MBR files

Like what you did on the third option above, you also have to make a bootable Windows 10 USB drive for this option and then boot your Windows 10 PC using it.
  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.
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Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
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  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
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  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
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  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
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Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
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  • Network
  • IP
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Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
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  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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