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Fix SAFE_OS phase error in Windows

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

  • Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.

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SoftwareUpdater Malware Removal Guide

Software Updater is an ad-supported browser extension hijacker that claims to update your PC programs and drivers. In addition to managing the installation of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications, and other types of applications. The hijacked homepage, softwareupdater.com, did not have valid legal privacy and disclaimer policies on its website as of publication date.

This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

The common symptoms that indicate having this malicious software on your computer are: 1. home page is changed 2. you find new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography websites 3. the default search engine has been changed and your browser security settings have been lowered without your knowledge 4. you find unwanted new toolbars added 5. you may find many pop-up ads on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you can’t go to specific websites such as home pages of anti-malware software.

Exactly how browser hijacker infects computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected email. Many web browser hijackings come from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to provide them additional functionality. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Some of the well-known hijackers are SoftwareUpdater, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers may record user keystrokes to collect potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a point where it will become unusable.

Browser Hijacker Malware – Removal

Certain hijackers could be removed by just uninstalling the related free software or add-ons through the Add or Remove Programs in the Windows Control Panel. In some cases, it can be a tough task to identify and get rid of the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers might modify the Computer registry so it can be extremely tough to fix manually, especially when you are not a very tech-savvy person.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

Want to install the best anti-malware software for your computer system? You can find many applications available that come in paid and free versions for Windows systems. Some of them do a great job in getting rid of threats while some will affect your PC themselves. You must be careful not to choose the wrong application, especially if you purchase a paid software. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is really a powerful, highly effective protection application made to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their computers. Through its cutting-edge technology, this software protects your PC against infections brought on by different types of malware and similar threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes possesses a plethora of great features that can help you protect your laptop or computer from malware attack and damage. The following are some of the best ones: Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They are very efficient in screening and getting rid of different threats because they are constantly revised with new updates and safety measures. Best AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your computer. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you’re about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

Files: C:Program FilesSoftware UpdaterSoftwareUpdater.exe C:Program FilesSoftware Updatersuscan.exe C:Program FilesSoftware Updater C:Program FilesSoftware Updater cpprest120_xp_1_4.dll C:Program FilesSoftware Updater cpuidsdk.dll C:Program FilesSoftware Updater DriversHQ.SDK.REST.Win32.dll C:Program FilesSoftware Updater msvcp120.dll
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How to Fix Task Scheduler Error 0x80070057
One of the important functions in the Windows operating system is the Task Scheduler. It can automatically run various tasks at a certain time where you’ll have to add a task that needs to be executed and then choose the time it has to run at. So when that time comes, the Task Scheduler will run the task automatically. However, some users reported getting an Error 0x80070057 where the Task Scheduler fails to start. This kind of error may be due to a disabled service that prevents the service from running. It is also possible that the antivirus program interfered with the task – it could be that the Task Scheduler is somewhat in the block list since the antivirus adds it to the list automatically when it’s installed. On the other hand, it could be that you lack administrator-level privilege which is why the Task Scheduler was not able to carry out the task. To fix this issue, here are some suggestions you can try.

Option 1 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.
  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
  • After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
  • Click on the “RUN” option and select the “Restart the Service” option.
  • And click on the “After Second Failure” option and then select the “Restart-Service” option again.
  • Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
  • Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 2 – Try to temporarily disable the anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed in your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the Task Scheduler Error 0x80070057 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program for the meantime and check if it fixes the error or not.

Option 3 – Run the Task Scheduler with an administrator account

Like pointed out, the Task Scheduler Error 0x80070057 may be due to the lack of admin privileges. Thus, you have to log in to an administrator account and try running the Task Scheduler again. It is also recommended that the administrator account you’re going to use as a password when logging in.

Option 4 – Repair the Task Scheduler by deleting corrupted tasks

Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:
  • Tap the Win + R keys to open the dialog box for Run.
  • Next, type in Regedit and click on OK or tap Enter to open the Registry Editor.
  • Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree
Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.
  • Right-click on the task name and then delete it.
  • After that, delete the very same GUID which you have copied earlier from these folders:
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks
Note: You might not see the same GUID from these folders but if you see it, delete it right away.
  • Next, navigate to this location: C:/Windows/System32/Tasks
  • Delete the very same tasks you just deleted from the Registry Editor.
  • Restart your PC and check if the Task Scheduler is back to its normal state or not.
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How to Fix Error Code 0x800ccc0f

Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

  • Unexpected termination of the connection
  • Inability to access email messages sent to one’s account
  • Inability to send email messages

Solution

Restoro box imageError Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

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Radeon Settings are currently not available
One of the most common brands of GPUs that comes in a large number of computers is AMD’s Radeon Graphics processing units. AMD included the Radeon Settings panel so that users can control how the hardware functions. However, as of late, a lot of users reported that the Radeon Settings panel throws an error that says, “Radeon Settings are currently not available. Please try again after connecting AMD graphics” when they try to use it. This kind of error in the Radeon Settings panel is most likely caused by either corrupted drivers or incompatible drivers. If you are one of the users who are facing this problem, worry not for this post will guide you in fixing this error. You can either use the Device Driver Uninstaller or change the driver version. For more details, make use of the options provided below.

Option 1 – Try to use the Device Driver Uninstaller

The first thing you can do to fix the problem is to uninstall the AMD Radeon drivers by using the Device Driver Uninstaller software. After you’ve uninstalled the AMD Radeon drivers using this software, go to the official website of AMD to download the AMD Radeon drivers. Once you’ve downloaded them, you can install them by simply running the executable file. Once the installation of the new AMD Radeon drivers is done, try to open the Radeon Settings panel and see if the error is now fixed or not. If not, refer to the next given option below.

Option 2 – Try changing the Driver version

If you have followed the instructions in the first option then you can proceed to the next given steps below.
  • Now that you’ve completely uninstalled the AMD Radeon drivers and reinstalled their latest working versions, check if the drivers are still updating. If they are, you need to stop them.
  • To disable the drivers being automatically updated, you need to go to the Group Policy Editor by tapping the Win + R keys to open the Run utility and then type “gpedit.msc” in the field and tap Enter or click OK.
  • After opening the Group Policy Editor, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions
  • From there, double click on the “Prevent installation of devices that match any of these device IDs” policy setting to open a new window, and from this window, you will see the following description of the setting:
“This policy setting allows you to specify a list of Plug and Play hardware IDs and compatible IDs for devices that Windows is prevented from installing. This policy setting takes precedence over any other policy setting that allows Windows to install a device. If you enable this policy setting Windows is prevented from installing a device whose hardware ID or compatible ID appears in the list you create. If you enable this policy setting on a remote desktop server the policy setting affects the redirection of the specified devices from a remote desktop client to the remote desktop server. If you disable or do not configure this policy setting devices can be installed and updated as allowed or prevented by other policy settings.”
  • Now set the radio button of the policy setting to “Enabled”. This will turn off the delete confirmation prompt. Note that setting the radio button to either Not Configured or Disabled will turn off the driver being automatically updated.
  • Next, click on the Show button under the Options section. And in the field that pops up, type in the Hardware ID of your GPU and click OK. You can find the GPU’s Hardware ID under this location: Device Manager > <DEVICE NAME> Properties > Details > Hardware IDs
  • Once you’re done, click the Apply and OK buttons to save the changes made.
  • Close the Group Policy Editor and restart your PC and see if the “Radeon Settings are currently not available. Please try again after connecting AMD graphics” error is now fixed.
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Restore default Display Color settings in Windows 10
The color settings in a Windows computer certainly matter a lot especially when it comes to printing pictures. Users who are found or edit photos for a living change their computer’s color settings in order to ensure that the printout looks like the actual colors. However, those settings might not be appropriate for computer display and you can really tell right away that there something’s not right in the display. You might also notice some weird tint which isn’t easy to get rid of. You can’t actually tell the difference at first, not until you look at some other computers and then wonder what’s wrong with yours so, in this guide, you will know how to restore the display color settings back to their default state on your Windows 10 PC. Make sure to follow each one of the steps laid out below carefully to restore the default Display Color settings.

Step 1: Set the Color Management Settings to default.

  • In the Start search box, type in “color management”. Once you see it in the search results, open it.
  • Once you’ve pulled up the Color Management window, go to the Advanced tab. From there, make sure that every single option is set to default – from all the options in both the “Windows Color System” and “ICC rendering intent to WCS gamut mapping”.
Note: You also have the option to reset it for everyone by simply clicking on the “Change system defaults” button.
  • Finally, you can also try to calibrate your display.

Step 2: Set the Graphics Properties to default.

After making changes in the Color Management settings, you need to also set the Graphics Properties to default.
  • Start by right-clicking on any empty space on your desktop.
  • Then select the Graphics properties from the context menu. From the Graphics properties window, you will see that most sections have to restore defaults.

Step 3: Try using Nvidia Color Settings for Desktop

The next thing you can try is using the Nvidia Color Settings if you have Nvidia graphics installed on your Windows 10 PC. Just the Control Panel to reset the color settings.
  • From the system tray, launch the Nvidia control panel.
  • Next, go to Display > adjust desktop color settings.
  • From there, select the display and then select the Nvidia Settings.
  • After that, change the options accordingly in order to get the correct combination though you can always leave them to default.
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Dangerous GriftHorse Trojan found on Android
There has been recently discovered in the field of malware targeting Android devices. Affecting more than 10 million users of Android phones, the malware GriftHorse is doing its attacks via phishing and premium services scams. A lot of applications have been discovered that are hosts for this malware and many of them are inside the Google store and available for download. GriftHorseAccording to Zimperium zLabs, this malware that was recently detected has been doing its scams and attacks even in November of 2020 and has thus far accumulated hundreds of thousands of dollars in its scam. On the surface it looks very harmless, asking for typical permissions like internet access, calls, and other related needed functions, and then it waits. After few months the real attack happens when users get charged with premium service they never subscribed to in the first place.

List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.
  •     Amazing Video Editor
  •     Bag X-Ray 100% Scanner
  •     Bus – Metrolis 2021
  •     Call Recoder Pro
  •     Call Blocker-Spam Call Blocker
  •     Cinema Hall: Free HD Movies
  •     Coupons & Gifts: InstaShop
  •     GPS Phone Tracker – Family Locator
  •     Fingerprint Changer
  •     Fitness Point
  •     Free Calls WorldWide
  •     Geospot: GPS Location Tracker
  •     GPS Phone Tracker – Family Locator
  •     Handy Translator Pro
  •     Horoscope : Fortune
  •     iCare – Find Location
  •     iConnected Tracker
  •     Instant Speech Translation
  •     Lifeel – scan and test
  •     My Chat Translator
  •     My Locator Plus
  •     Plant Camera Identifier
  •     Racers Car Driver
  •     Safe Lock
  •     Screen Mirroring TV Cast
  •     Slime Simulator
  •     Smart Spot Locator
These are only some of the many infected apps available on the internet. Zimperium zLabs also warned that GriftHorse Trojan exists in over 70 countries worldwide. The infected app quickly changes the language and displays content depending on the user’s IP address.
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Fix Failed to create a graphics device Error
As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.
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How To Fix Error 504

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Restoro box imageError Causes

Error 504 can be triggered by many causes such as:
  • Incompatibility between 2 software programs
  • Malicious software
  • Missing DLL files
  • Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!
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How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
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Fix Media Player – Server Execution Failed
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
  • Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
  • After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

  • Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
  • Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
  • After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
  • Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
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