![task manager](https://errortools.com/wp-content/uploads/2021/07/task-manager.jpg)
- Press CTRL + SHIFT + ESC or CTRL + ALT + DEL
- Right-click on the START button
- Type task manager in start search on top in the start menu
- Type taskmgr in command prompt
- Press ⊞ WINDOWS + R to open run dialog and type in taskmgr
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.
When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.
If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.
To run the Network Troubleshooter, refer to these steps:
According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.
You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
If you would like your computer to be discoverable on your network and use print and file sharing you will have to change your network profile on your computer from public to private.
Follow the provided guide step by step to change your network profile setting:
Locate the Wi-Fi icon in your system tray and click on it. Click on properties on your WI-FI network to open the network menu. Inside the menu in the Network profile section enable the Private option.
Your changes will be automatically saved.
Find the WI-FI icon in the system tray and right-click on it, then choose Network and Internet Settings. Network & Internet page with open, find your network name at the top and select properties.
On the WI-FI page, in the Network Profile Type section choose Private. As in Windows 10, your changes will be automatically charged, and you can start using them immediately.
If you want to switch back to a public profile follow provided steps but disable the private option.
“This policy setting allows you to hide the Switch User interface in the Logon UI, the Start menu, and the Task Manager. If you enable this policy setting, the Switch User interface is hidden from the user who is attempting to log on or is logged on to the computer that has this policy applied. The locations that the Switch User interface appears in the Logon UI, the Start menu, and the Task Manager. If you disable or do not configure this policy setting, the Switch User interface is accessible to the user in the three locations.”
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature
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