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Fix Remote Desktop: Your credentials ...

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.

When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.

If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.

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Conclusion

No matter which method you prefer, both of them will disable the touch screen inside Windows 11. Thank you for reading trough article and I hope to see you again. Take care.
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jZip is a software utility published by Bandoo Media and is classified as a Potentially Unwanted Program. The software is an archive tool that used to compress and extract files in the rar, zip, and other formats. The program is typically bundled upon installation with other unwanted applications and is itself often installed in co-bundles. As of publication time, over 40 AntiViruses have flagged jZip as malicious or potentially unwanted.

It injects itself in Windows shell, providing quick access to the program by right-clicking on any file. jZip displays it's advertising in your browser, instead of the default search results, to better do this, it collects information about your browsing history and your current browsing session, so it can better target ads. This software, upon install, defines an auto-start registry key in your system, this allows the software to launch every time your computer is rebooted, no matter what Windows account you log in to, it also adds Windows Tasks, to allow it to launch by itself at random times, even when closed.

About Potentially Unwanted Applications

If you have ever downloaded software programs from the internet (shareware, freeware, etc,), odds are high you’ve unintentionally installed unwanted programs on your personal computer. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and quite often come bundled with freeware software. Once installed, most of these applications can be hard to remove and become more of a nuisance rather than a necessity. The idea of PUP was actually coined to define this crapware as something other than malware. The primary reason for this is that most PUPs get into users’ computers not because they exploit security vulnerabilities, for instance, but because the users grant consent to install it – unwittingly in many instances. Nevertheless, there isn’t any doubt that PUPs are still bad news for PC users as they could be incredibly damaging to the computer in lots of ways.

What do PUPs do on your computer, precisely?

The unwanted programs after installation display a lot of annoying pop-up advertisements create fake alerts, and quite often it even pushes the end-user to buy the software. PUPs which come as browser add-ons and toolbars are widely identifiable. Not just they needlessly take up space on your computer screen, toolbars could also manipulate search results, monitor your browsing activities, decrease your internet browser’s overall performance, and slow your net connection to a crawl. They might seem innocent but PUPs tend to be spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that might lurk inside. Even if the PUPs aren’t inherently malicious, these programs still do absolutely nothing good on your PC – they will take valuable system resources, slow down your computer or laptop, weaken your device’s security, and make your PC more susceptible to trojans.

Some tips on protecting yourself from unwanted software

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Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware may cause several kinds of damage to computers, networks, and data. Some malware types alter browser settings by including a proxy server or change the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all of the websites, and therefore unable to download or install the required security software to clear out the infection. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to eliminate malware in alternate ways.

Make use of Safe Mode to fix the issue

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eliminate hard-to-delete viruses. In case the virus is set to load immediately when the computer starts, switching to this particular mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove most standard infections.

Download the security program using an alternate internet browser

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Create a portable USB antivirus for eliminating viruses

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SafeBytes Anti-Malware Features

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Jzip without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Jzip

Files: File APPDATAjziptoolbaruninstallIE.dat. File APPDATAMozillaExtensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File COMMONDESKTOPEmoticons for your messenger!.url. File LOCALSETTINGSTempinstallhelper.dll. File LOCALSETTINGSTempnsb2.tmp.exe. File LOCALSETTINGSTempSetupDataMngr_jZip.exe. File PROGRAMFILESMozilla Firefoxextensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File PROGRAMFILESMozilla FirefoxsearchpluginsjZipWebSearch.xml. Directory APPDATAjzipband. Directory APPDATAjziptoolbar. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)extensions1e48c56f-08cd-43aa-a6ef-c1ec891551ab. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)jziptoolbar. Directory PROGRAMFILESWindows jZip ToolbarDatamngr. Directory PROGRAMFILESWindows jZip ToolbarToolBar. Registry: Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard.*, plus associated values. Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard, plus associated values. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_CLASSES_ROOTCLSID. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_CLASSES_ROOTCLSID. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 99D9640D-7DD9-4AB1-946C-AD779E1EABE0 at HKEY_CLASSES_ROOTTypeLib. Key jZipMediabarTb at HKEY_LOCAL_MACHINESOFTWARE. Key jziptoolbar at HKEY_CURRENT_USERSoftware. Value 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Remove <$PROGRAMFILES>WINDOW~4Datamngrdatamngr.dll <$PROGRAMFILES>WINDOW~4DatamngrIEBHO.dll from registry value AppInit_DLLs at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows.
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Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

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Method 3 - Update Windows

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Option 2 – Try running System Restore in Advanced Startup Options

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Option 3 – Try assigning the letter using a Registry tweak

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  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMMountedDevices
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  • Exit the Registry Editor and restart your computer.

Option 4 – Try to format the destination drive

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  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
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Fix Windows was unable to repair the drive
If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Software review series: HWiNFO
HWiNFO (Hardware Information) is a professional hardware information and diagnostic tool supporting the latest components, industry technologies, and standards. It's targeted to recognize and extract the most possible amount of information about computer hardware which makes it suitable for users searching for driver updates, computer manufactures, system integrators, and technical experts too. Retrieved information is presented in a logical and easily understandable form and can be exported into various types of reports. System health monitoring and basic benchmarking available too. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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