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Fix ntkrnlmp.exe Blue Screen in Windows

The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error.

This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers.

Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.

  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:

  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

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Fix Feature Update failed, error 0x8007000e
In every task carried out in the Windows 10 operating system, some of them don’t go smoothly and it could encounter a couple of errors along the way. One of these errors you could encounter is the Windows Update error code 0x8007000e. This particular error was reported to occur a lot when downloading and installing a Feature update via Windows Updates. And recently, it has been reported to occur a couple of times for the Windows 10 1903 May 2019 update. According to security experts, this error could be caused by a lack of memory or disk space as well as issues in the Windows Update mechanism. Whatever the cause is, troubleshooting this problem shouldn’t be hard as this post will give you some potential fixes you can check out. To fix this error, here are some options you need to consider:

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • System created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x8007000e.

Option 2 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each the command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 4 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x8007000e, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation tool to make a bootable drive.
  • After making the bootable drive, you need to plug it in your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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How to Resolve HP Printer Spooler Not Running Error

HP Printer Spooler Not Running - What is it?

If you have the HP printer, then you may come across this error. HP Printer Spooler not running errors does not mean there is anything wrong with your printer. It indicates printer driver issues.

Solution

Restoro box imageError Causes

There can be multiple causes behind the HP printer Spooler not running error code such as:
  • The poor or unsuccessful printer driver installation
  • Invalid registry entries
Though this is not a critical error code as it does not pose serious damage threats to your PC, however, it is advisable to resolve it as it can cause you a great deal of inconvenience especially if you want to take out printouts every now and then.

Further Information and Manual Repair

Here are some ways you can try to resolve HP Printer Spooler Not Running Error on your system: 1. Reinstall the HP Printer driver on Your System
  • Simply go to the control panel and then click on the Device Manager option
  • Once you click it you will see details pane with a list of devices. Now simply click on the printer, to reinstall the driver software.
  • Double click on it to open the properties dialog box
  • After that click on the driver tab and then click update driver
Once you update the driver, try using the Printer to see if it works. Sometimes you may come across a pop-up displaying the following message: ‘Driver installed correctly, Device is ready to use however, you may not see the printer under the printer’s pane. This triggers registry issues. 2. To resolve registry issues, install Restoro on your system. This is a highly functional registry cleaner integrated with a powerful antivirus. It helps resolve registry issues, malware, and guarantees system optimization. This feature-filled tool is the answer to all your PC-related issues. Restoro is a next-generation PC repair software that extends outstanding usability and helps PC users resolve errors efficiently. Its simple navigation and user-friendly interface make it so easy to use that even novice users can also work around it and repair issues without any hassle or difficulty. It’s a smart and intuitive in-built registry cleaner that wipes out all the unnecessary and obsolete files on your hard disk. This includes junk files, internet history, invalid registry keys, and files from the uninstalled old program versions. Sometimes the files from the uninstalled programs hamper your ability to update new program versions thus leading to unsuccessful driver installation. Nonetheless, all such files are removed in seconds with this helper and you are then ready to reinstall the driver. This registry cleaner cleans the clutter from your hard disk and optimizes your system's speed, lowering your PC boot time significantly. Total System Care can be used on all Windows versions To fix the HP printer spooler not running error on your computer, simply click here to install Restoro. Run it to scan for the error and fix it in seconds. Once the issue is resolved, update the printer driver. You’ll see the driver will be updated successfully and the HP printer will also appear in the printer’s panel. By installing Restoro on your system, you can also resolve several other issues like privacy errors triggered by malware and virus infections. With this tool, you will not have to download and run a separate anti-virus on your system.
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How to Fix Error 0x0000007E

What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Restoro box imageError Causes

The error code 0x0000007E is triggered because of:

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:
  • Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.
  • Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.
  • Cause:  BIOS not updated

Solution: You may come across this blue screen error if your BIOS is not updated. To update your BIOS, restart your computer and press F2 to enter setup.  Now go to SATA Operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you can update your BIOS and fix the error 0x0000007E immediately. It’s that easy!
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A Quick Guide to Fixing Error Code 0x80070057 in Windows 10

Error Code 0x80070057 – What is it?

Error code 0x80070057 occurs when Windows users are having problems installing updates on their machines. The error code may result due to issues affecting Windows Update, for instance, problems with system files or settings that can be accessed or modified using the registry in Windows. Error code 0x80070057 affects multiple versions of the Windows operating system including Windows 10. Common symptoms manifested when this error code and other update error codes occur include the following:

  • Inability to complete the installation of updates via Windows Update
  • Presence of error code message box

Error Causes

Update error codes like error code 0x80070057 occur when there are issues related to system files, programs or malicious software is present on one’s machine. To combat these issues, users may need to implement manual repair procedures, depending on the specific error code present on their device.

Solution

Restoro box imageFurther Information and Manual Repair

Windows users can fix error code 0x80070057 by manually repairing or deleting subkeys and values within the Windows registry. This enables Windows Update to function as the proper modification of settings and other information present in the registry can fix problems associated with certain error codes.

The manual repair procedures also enable users to address specific problems on the devices that may not be fixed through the use of other methods.

Method One: Back-Up Registry in Windows

The Windows registry contains information regarding applications installed on the version of Windows you use on your device. This information as well as settings related to hardware are all accessible to users and can be useful when combating problems like error code 0x80070057.

However, users will need to be very careful when making modifications within the registry in Windows. This is due to the fact that errors made while accessing the registry can lead to serious issues on your PC. Backing up your registry before you modify it is crucial since it will provide protection against any problems that may arise if you make an error. This is the first step in resolving error code 0x80070057. Follow the steps below to back up your registry properly.

  • Step one: Type regedit.exe in the search box near the Start button.
  • Step two: Type the appropriate password or provide confirmation if you are prompted to do so
  • Step three:  Locate Registry Editor
  • Step four: Select registry key or subkey that you want to back up
  • Step five: Click File > Export
  • Step six:  In the Export Registry File dialog box, choose a location where you will save the backup copy
  • Step seven: Name the backup file then select Save.
In the case of fixing error code 0x80070057, the registry file or subkey you will need to back up relates to this: HKEY_LOCAL_MACHINE. This contains configuration details or information related to your machine regardless of the user. Also note that the registry, once you have created a backup file, will be protected, thus enabling you to move to the manual method mentioned below.

Method Two: Make Changes to the Windows Registry

The execution of modifications to the registry can be a complex procedure, especially if you are an average Windows 10 user who lacks technical knowledge. Thankfully, even non-technical users can access the solutions they need by simply following the instructions provided in this article.

You may also contact a Windows repair technician as well, in case you have trouble implementing the steps mentioned for modifying your Windows registry or if other problems arise while you are proceeding with these instructions.

Step one: Access the Windows Registry Editor by typing regedit.exe in the search box near the Start button.

Step two: Type the appropriate password or provide confirmation if you are prompted to do so

Step three:  Locate Registry Editor

Step four: Enter the following:

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX] "IsConvergedUpdateStackEnabled"=dword:00000000

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings] "UxOption"=dword:00000000

After making these modifications in the Windows registry, restart your machine. You can then check Windows Update to see if the problem has been resolved. If the modifications to the registry have proven successful, you will no longer see the error code 0x80070057 message box. You will also be able to complete all updates via Windows Update.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Error 0x80070057 in Windows
Hello and welcome to another problem-solving tutorial on errortools.com. Today we will be solving error 0x80070057, we could not format the selected partition which occurs during setup and installation when performing a clean install of Windows from a USB drive. So, you have backed up your files and decided to format and do clean WIndows installation, you have your USB ready, you reboot the system, plug in USB, start Windows setup, choose the hard drive on which you want to do a clean install and then this happens. error 0x80070057This error is very frustrating and it annoys pretty much anyone who encountered it but do not worry we have a solution for you. First thing is to confirm the error prompt, Click on the OK button and then on X to exit Windows 10 installation wizard. Click on yes to confirm that you want to exit the setup. You will find yourself in original installation windows. On that screen choose and click on Repair your computer. Choose an option screen that will pop up, click on Troubleshoot. In the advanced options, click on the command prompt. Once you are in command prompts type DISKPART and hit ENTER In the diskpart prompt type LIST DISK and hit ENTER again. type SELECT DISK #, where # is listed disk number where you would like to install Windows. type LIST VOLUME in order to list volumes in the selected disk and hit ENTER You need to select the volume on which you would like to place your WINDOWS, to do this type in SELECT VOLUME #, where # is the listed number of the volume Finally, type FORMAT FS=NTFS and hit ENTER You have successfully formated a given volume, you can now exit DISKPART and return to setup, to exit DISKPART simply type exit and hit ENTER. Leave command prompt as well by again typing exit and hitting ENTER You will be returned to Choose an option screen, click on Turn off your PC. Your drive has been successfully formatted and it is ready for clean Windows installation, you can now restart your Windows 10 installation and the process will complete without errors.
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Fix 0x800704C8 Error in Windows 10
When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

  • If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
  • In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
  • Choose properties and go to the compatibility tab
  • Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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Windows.UI.Xaml.Markup.XamlParseException UWP
Although the UWP platform is still new, it is working efficiently and significantly and it’s apparent that Microsoft is betting big on it. It helps developers in building applications for Windows 10 that are more modern and beautiful as well as responsive with the help of the .NET Core and XAML. However, all things considered, it still isn’t perfect and it could still encounter some errors. One of these errors is the Windows.UI.Xaml.Markup.XamlParseException UWP app error. This particular error can occur to any Universal Windows Platform or UWP application and according to security experts, it is due to some XAML parsing error. To fix this error, you can try to reinstall the faulty program or check its privacy settings. You can also run both the Program Compatibility and Windows Store Apps troubleshooters as well as run System Restore. For more information, check out the given options below.

Option 1 – Try to reinstall the faulty application

If you encounter this error in an application that is not a system-related one, then you can just uninstall it from the Windows 10 Settings app and then reinstall it again from the Microsoft Store. On the other hand, if it is a system application like the Camera or Calculator app, you can just uninstall and reinstall it using a PowerShell script.

Option 2 – Try to check the Privacy Settings of the concerned app

You might also want to check if all the Privacy Settings required for a certain application are configured properly as it could also cause issues like the Windows.UI.Xaml.Markup.XamlParseException UWP app error.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Run System Restore

If you have recently made changes in your computer’s settings, you could also run System Restore to fix the Windows.UI.Xaml.Markup.XamlParseException UWP app error. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Remove recommended icons from the start menu
windows 11 start menuIn Windows 11 by default inside the Start menu, there is recommended section that contains recently opened folders, documents, and files. If you do not wish this section and do not want recent items in your Start menu there is an easy way to turn it off.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Personalization
  3. On the right side scroll down and click on Start
  4. Click on the switch beside Show recently opened items in Start, Jump lists, and File Explorer
  5. Close settings
Settings will be automatically applied and there will be no more recommended items inside your Start menu to create clutter, it will be nice and clean.
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Fix 0x00000016 Blue Screen Error
If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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How to Fix Media disconnected error message on Windows 10
A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
  • After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.
Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt, type in each one of the commands listed below
    • netsh winsock reset catalog – This command will reset the WINSOCK entries.
    • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
    • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
  • Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.
  • Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
  • From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the Network driver or any other outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.
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