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Fix ntkrnlmp.exe Blue Screen in Windows

The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error.

This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers.

Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.

  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:

  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

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A Quick Guide to Fixing Error Mswrd632.wpc

Mswrd632.wpc - What is it?

Mswrd632.wpc is a Microsoft Office Word error message.  This error message is often displayed in the following format:
‘Word cannot start the converter mswrd632.wpc’
The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.

Solution

Restoro box imageError Causes

Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:
  • Issues with Microsoft Word application
  • MSwrd632.wpc file corrupted
  • Changes in the registry configuration settings
  • Issues with security updates
Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code. This happens because the new security features that you have installed in the updated version blocks old files from being accessed.

Further Information and Manual Repair

If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files. Try the methods listed below to repair error Mswrd632.wpc on your system:

Method 1: Copy the MSwrd632.wpc file From Another Computer

The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer. You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv. However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.

Method 2: Unregister the Text Converter

This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.
  • First, go to the start menu and select RUN.
  • Type REGEDIT and press the OK button.
  • Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on
HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS) HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)
  • Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.
This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.

Method 3 - Download Restoro to Resolve Registry issues

If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro. This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds. Click here and download Restoro to resolve the MSwrd632.wpc error now!
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Fix Some apps need to be uninstalled
When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
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The best Antivirus software of 2021
We have often talked about the security of your computer, we have been giving you tips and tried to explain how to best protect your computer from various attacks and malicious software. Today we will be talking about antivirus applications. antivirusAntivirus software has become the kind of a must-have in every computer in this day and age. When you think about it, our systems are connected to the internet most of the time if not always, and therefore kind placed in from the line of various cyber-attacks. Here antivirus software comes into focus, especially because it has evolved long from just a simple virus removal tool to full security suites. We will be going through the best of these applications in order to present both their good and bad sides and hope that we will help you in picking the right one for you. Remember, picking either one of the presented solutions is way better than not having one at all. The list is made from best down in our opinion so number one is highly recommended.

List of Best antivirus applications of 2021

  1. BitDefender

    In our opinion the best overall security protection suite for this age and time. Bitdefender has cemented itself as number one a few years back and it holds that status even today. It has top-of-the-game virus protection, an incredible amount of features, safepay banking online protection and it is amazingly cheap. Its downside we could say is that it can be annoying sometimes, especially if you set it to maximum protection and paranoid mode. In this case, it will often ask what to do and how to behave leading to minor annoyances.
  2. Norton antivirus

    Norton antivirus is well known to older computer users, this package has been around a long time and it is our pick for closest one to challenge top place because of its packed features. The number of features it has are really stunning and it comes also with great and maybe best-browsing protection of all candidates. It also has a backup tool bundled with it but the reason why it is in the second place is that it is taxing to the system and can have a real impact on computer performance. Great protection is important, but so it is working on it without slowdowns.
  3. Kaspersky

    Another one of the old antivirus software on the list. Kaspersky Lab was once top tier antivirus software but it dropped down due to its high prices, later they have changed their pricing to be more in trend with other rival companies but many have switched to something else. Today it still packs one of the best antivirus engines with fast and configurable scans. It also has very impressive anti-ransomware features but sadly most of the things it just simply does for you leaving you to fully trust it since you cannot really configure much. It is not in step with new technologies and it is lacking some features like support for the Chrome browser that places it lower in our ranking.
  4. Trend Micro antivirus

    The biggest sell point for this antivirus application is probably its ease of use and user-friendliness. It also packs a great antivirus engine and impressive anti-ransomware performance but sadly it comes with very limited configurability and somewhat lack of features comparing it with the top three entries. Never the less a very user-friendly application that you can configure without knowing any kind of tech talk, everything is laid out in simple English.
  5. Avira

    Perhaps best known for its free version, Avira has a premium one that is well better worth than the free version. Strong suites of this software are mostly aimed at the internet with its great anti-phishing and web protection along with a low price for all of its features. Sadly in the domain of virus protection, there are some reports from independent websites that its antivirus engine is not so great, it will offer you moderate protection but not the best.
  6. Webroot Secure Anywhere

    If you are on the lookout for software that has a great virus database and plenty of features but is also incredibly light weighted and fast then look no further, Webroot Secure Anywhere is an application for you, incredibly fast and incredibly small is a great solution for older machines. It keeps all of its databases up in the cloud and this feature among its great advantages is also its greatest disadvantage since if you are out of the internet you will not be able to have the latest virus definitions available to you making this tool very situational.
  7. Avast

    Avast has many great protection features and it is very highly configurable. The firewall comes also in its premium edition and it offers great virus protection including a file shredder and awesome WI-FI inspector for an extra layer of security. This package would be higher on the list if it was not for its lack of WEB protection and its tool on the system resources.
  8. Sophos home antivirus

    Lack of features and somewhat strange user interface are downsides of this software but on its positive side it has good antivirus engine and its user interface is very friendly. Where it shines though is in its price, for one affordable price you get protection for 10 devices making this option a great choice for anyone wanting to protect more devices or just use a single license for the whole family.
  9. ESET antivirus

    Greatly configurable antivirus software with tons of options and very light on system resources makes ESET one of the best out there. Virus engine and database is also top tier but some testing labs have reported that protection offering is not really what it is advertised and if we talk about its strong suite of a great many options and configurations it is at the same moment its downside since it is not very friendly to novice and beginner users.
  10. McAfee antivirus

    McAfee antivirus comes in its package with unlimited VPN service and if we take look at the top tier pricing plan it is a great investment. Sadly for its entry-level price, it covers only a single device and it was reported that it packs little outdated virus engine if we compare it with its rivals. Nevertheless, it still offers good virus protection and if you take into account the VPN that comes with it, it can find its users.

Conclusion

No matter which antivirus you choose you will not go wrong, after all any protection is way better than none.
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Software review series: Tor Browser
Back in the mid-'90s, when the US Navy was looking into ways to securely communicate sensitive intelligence information, a mathematician and two computer scientists emerged from the Naval Research Lab with something called "onion routing." It was a new kind of technology that would protect your internet traffic with layers of privacy. By 2003, The Onion Routing project, acronym Tor, was in the hands of the public, where its vast network of users the engine enabling Tor has since continued to grow. Today, thousands of volunteers all over the world are connecting their computers to the internet to create the Tor network by becoming "nodes" or "relays" for your internet traffic.

What is Tor?

At a basic level, Tor is a type of internet-connected network with its own internet browser. Once you connect to the internet with the Tor browser, your internet traffic is stripped of its first layer of identifying information as it enters the Tor network and is then sent bouncing through those relay nodes, which serve to encrypt and privatize your data, layer by layer like an onion. Finally, your traffic hits an exit node and leaves the Tor network for the open web. Once you're in the Tor network, it's nearly impossible for others to track your traffic's manic pinballing path across the globe. And once you leave the Tor network via an exit node, the website you view (assuming it has HTTPS in front of its address) isn't sure which part of the world you're hailing from, offering you more privacy and protection. Because Tor is a volunteer-run network, speed can often be an issue. As your traffic moves from node to node, you're likely to notice more speed loss than you would, for instance, with most commercial virtual private networks. This becomes particularly noticeable if you try to watch streaming Netflix content over Tor or make voice-over-IP phone calls or video calls with an app like Zoom. Tor technology isn't necessarily built to provide seamless audio-video experiences.

Tor and plugins

Speaking of videos, there are also limits to the amount of privacy Tor can offer you if you enable certain browser media plugins like Flash. Likewise, your browser's JavaScript plug-in which enables you to view a lot of websites' embedded media can still leak your IP address information. Torrenting files with Tor also exposes you to privacy risks. Because of these risks, Tor's privacy settings have these kinds of plug-ins disabled by default. If you're just looking to do general, daily internet perusal using a browser that will better hide your traffic from spying eyes, Tor probably isn't the best choice due to its slow speeds and incompatibility with most embedded media. But if you're concerned enough about privacy around a particular topic of internet research (and you don't have a VPN), Tor is probably the best choice for you.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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VirtualBox displays Black screen
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
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INET_E_RESOURCE_NOT_FOUND
The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

  1. Click on the Windows icon and go to settings.
  2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
  3. Choose Advance Option
  4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

  1. Open the Microsoft Edge browser.
  2. Type in about: flags on the Address (URL) bar.
  3. Under Networking, uncheck the Enable TCP Fast Open.
  4. Close your Microsoft Edge browser and open a new one.
Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.
  1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
  2. A drop-down menu will show up, click on Command Prompt which is the first on the list.
  3. Type in the code ipconfig /flushdns and press enter.
  4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
  5. Exit the CMD by typing exit and press enter.
The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.
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Install Remote Server Administration Tools
RSAT or Remote Server Administration Tools for Windows 10 is a collection of programs for IT experts. It helps in managing Servers from a Windows 10 PC and starting with the Windows 10 v1809 or the October 2018 update, users have to install the Remote Server Administration Tools for Windows 10 as Features on Demand or as Optional Features. The program includes the Microsoft Management Console or MMC snap-ins, Server Manager, consoles, Windows PowerShell cmdlets, and providers as well as command-line tools for managing roles and features that run on the Windows Server. So if you have updated your Windows 10 pc to v1809 or later then the RSAT tool has to be installed as a set of Features on Demand right from Windows 10. You can install RSAT Tools on Windows 10 Enterprise or Windows 10 Professional and once you install it, make sure that you do not install RSAT tools from the Microsoft Download page directly. Step 1: Open Settings and then go to Apps > Apps & Features. Step 2: Next, click on Manage Optional Features. Step 3: After that, click on Add a Feature which will load all the optional features one can install. Step 4: Now scroll to find the listing of all 18 RSAT tools and depending on what you need, click and install them. Step 5: Then go back to where you should see the progress of the installation. Click on the Manage Optional Features page to check the status. Note: If you are well-versed with the command line or automation, you can also install Remote Server Administration Tools for Windows 10 via DISM /add-capability. And when you install anything via Features on Demand, they stay across Windows 10 version upgrades. On the other hand, if you feel that you don’t need a particular RSAT feature, you have the option to uninstall it using the Manage Option Features. However, bear in mind that some tools depend on one another which means that if you uninstall anything that has a dependency, it will only fail that’s why you need to be careful.

To uninstall an RSAT feature, here’s what you have to do:

Step 1: Go to Settings > Apps > Manage Optional Features. Step 2: After that, look for the list of installed feature that appears before this. Step 3: Now select the feature you want to uninstall and go back. If you have some system-related issues that need to get fixed, there is a one-click solution known as [product-name] you could check out to resolve them. This program is a useful and efficient tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For the complete set of instructions in downloading and using it, refer to the steps below.
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Keyboard shortcuts and hotkeys are not working
This post will guide you on what to do if your keyboard shortcuts or hotkeys are not working on your Windows 10 computer. A lot of users use hotkeys as they make things easier for them as they use their computer. However, there are instances when these hotkeys suddenly stop working. It’s actually one of the most common problems with keyboards. And so to resolve this problem, you can try out some suggestions prepared on this post.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the hotkeys are now working.

Option 2 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try connecting the keyboard to a different USB port

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion.

Option 4 – Uninstall previously installed keyboard software

If you have been previously using another keyboard, it might be better if you make sure that the software for the old device has been removed since there are instances when multiple software can cause problems due to similarities in actions.

Option 5 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 6 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem.
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

Option 7 – Enable Human Interface Device (HID) Service

Another thing to consider is the Human Interface Device Service. If this service is disabled, then no wonder why your hotkeys are not working. Thus, you need to enable this service. Refer to the following steps to do that:
  • Tap the Win + R key to launch the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • After opening Services, scroll down until you see the Human Interface Device service.
  • Double click on HID and make sure that its Startup Type is set to “Automatic” and then click OK.
  • Restart your PC and check if the hotkeys are now working or not.

Option 8 – Try resetting the keyboard

You might also want to try resetting the keyboard as it can also help in fixing the problem. Setting it back to its default state will surely help.
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Fix Update Error 0x800705B3 in Windows
Some Windows users are encountering the 0x800705b3 error code after failing to install a pending update on Windows 10. Most commonly this particular issue is reported to occur with Integrated webcam drivers updates and Bluetooth adapter driver updates. Follow the guide below in order to fix the issue and update your Windows successfully

Running the Windows Update Troubleshooter

The majority of users that were dealing with this issue reported that the issue was fixed after they ran the Windows Update Troubleshooter and applied the recommended fix.
  1. Open a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘ms-settings:troubleshoot’ and press ENTER to open up the Troubleshooting menu. Opening the Troubleshooting tab on Windows 10
  2. Once you’re inside the Troubleshooting tab, move over to the right-hand section of the screen and click on Windows Update (under Get up and Running). Next, from the context menu that just appeared, click on Run the Troubleshooter.
  3. Once you’re inside the Windows Update troubleshooter, wait until the initial scan is complete and see if a viable repair strategy is found.
  4. If the scan has identified a strategy with the potential to fix your ongoing issue, click on Apply this fix and wait until the procedure is complete. Applying the fix Note: Depending on the type of fix that was recommended, you might need to follow an additional set of instructions before the fix will be properly imposed.
  5. After you’ve done this, reboot your computer and wait for the next startup to complete.
  6. Open Windows Update once again and see if the installation of this pending update is now successful.

Installing the pending Update Manually

Whether you’re experiencing this issue with an integrated webcam driver or with anything else, chances are you’ll be able to circumvent the apparition of the 0x800705b3 error by using the Microsoft Update Catalog to find, download and install the pending update manually.
  1. Open your default browser and navigate to the root web page of the Microsoft Update Catalog.
  2. Once you’re inside the Microsoft Update Catalog, use the search function (top-right corner of the screen) to search for the update that is failing.
  3. After the search is completed and you get the list of results, look for an updated driver version that is compatible with your Windows version and CPU architecture.
  4. Once you manage to identify the correct Windows Update, click on the hyperlink associated with the update that you want to install, then click the Download button and wait for the process to complete.
  5. After the download is complete, use File Explorer to navigate to the location where you previously downloaded the update.
  6. When you get to the correct location, right-click on the .inf file and choose Install from the context menu that just appeared. Note: If you have multiple failing updates with the same 0x800705b3, repeat the instructions above with every Windows Update that you’re having trouble installing.
  7. At the end of this operation, reboot your computer and see if the problem is fixed at the next computer startup.

Enabling the Windows Installer Service

The Windows installer service is responsible for installing pending updates that get downloaded by the Windows Update component. If this service is disabled on your configuration, none of the updates waiting to get installed will get completed.
  1. Press ⊞ WINDOWS + R to open up a Run dialog box. Inside the text box, type ‘services.msc’ and press ENTER to open up the Services utility.
  2. Once you’re inside the Services screen, move over to the right-hand tab of the screen, scroll down through the list of services and locate the Windows Installer service. When you find it, right-click on it and choose Properties from the context menu that just appeared.
  3. Once you are inside the Properties screen of the Windows Installer services, access the General tab, click on the Start button to force-start the service. Note: If you can, also change the Startup type to Automatic via the associated drop-down menu. However, depending on your administrator settings, this might not be possible.
  4. Restart your computer and wait for the next startup to complete. Once your PC boots back up, attempt to reinstall the driver that was previously triggering the 0x800705b3 error and see if the issue is now fixed.

Performing a Winsock Reset

In case the 0x800705b3 error is related to some kind of network inconsistency (TCP or IP related), you might see Windows Updates failing due to bad data that forces the Windows to abort the installation of new pending updates. In this case, you should proceed by doing a complete Winsock reset procedure to fix the majority of the socket and temporary data-related issues that might cause this behavior. Several affected users have confirmed that this method was the only thing that allowed them to finally fix the Windows Update issue and install pending updates normally. Here are some step-by-step instructions that will walk you through the process of performing Winsock Reset:
  1. Open up a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘cmd’, then press CTRL + SHIFT + ENTER to open up an elevated Command Prompt. Accessing an elevated CMD prompt Note: When prompted by the UAC (User Account Control) prompt, click Yes to grant admin access.
  2. Inside the elevated CMD prompt, type and taste the following commands in order and press ENTER after each one to effectively reset the TCP and IP data that might be responsible for the apparition of the 0x800705b3 error code:
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ip reset
    netsh winsock reset
  3. Once every command above is processed successfully, you can go ahead and close the elevated Command Prompt and reboot your computer.
  4. After the next startup is complete, repeat the installation of the Windows Update that was previously failing and see if the issue is now fixed.

Performing SFC and DISM Scans

If none of the ‘superficial’ causes have worked in your case, you should start considering some type of system corruption that might affect your computer’s ability to complete pending updates that are currently waiting to be installed. In case you find yourself in this particular scenario, you should run a couple of built-in utilities capable of fixing corrupted instances that might be currently affecting the Windows Update component. Our recommendation is to start with a simple System File Checker scan. An SFC scan will cross-check every Windows File against a local archive that maintains healthy copies. In case corrupted instances are found, this utility will swap the corrupted instance with the healthy equivalent.

Performing an SFC scan

Once the SFC scan is complete, reboot your computer and wait for the next startup to complete. After your computer boots back up, initiate a DISM scan. This utility works differently in the sense that it relies on a sub-component of Windows Update to download healthy copies for the corrupted Windows files that need to be replaced. Because of this, it’s important to make sure that you have a reliable Internet connection before initiating this operation.

Doing a DISM scan

After the DISM scan is complete, reboot your computer one final time and see if the issue is fixed once the next startup is complete.
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Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
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