Fix ntkrnlmp.exe Blue Screen in Windows

There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.

• Tap the Windows key + I to open the Settings app.
• Then click on the Update & Security option.
• After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
• From there, click on Firewall & network protection.
• Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
• Once you’re done, restart your PC and then try updating VLC again.
• Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.

• First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
• After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
• Next, click the OK button and then open VLC again and try updating it. That should fix the problem.

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt but fail to update their system. It affects various Windows users including those using Windows 8 and 8.1. This error code has common symptoms such as the following:

• Inability to upgrade your Windows operating system
• Message box that includes error code 0x800704c7 message

Solution

Error Causes

Error code 0x800704c7 in Windows 8 often occurs due to a poorly maintained system. It can occur when system files become corrupted or missing. It may also occur when malware infects your system. To resolve this error code, Windows users will need to select at least one of the manual repair methods listed below and follow the instructions given.

Further Information and Manual Repair

Manual repair methods enable users to address the underlying issues causing error code 0x800704c7. These repair methods are not very technical. However, you may need to get help from an IT professional if you find them to be difficult or if your attempts to implement these instructions fail to fix the error code.

Method One: Scan Your System for Missing or Corrupt System Files

The System File Checker Tool (SFC) enables Windows users to check their system for missing or corrupt system files. This utility tool is present on all Windows 8 systems and even other versions of the Windows operating system. Run this tool by following the steps below:

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Run as Administrator
• Step three: Type sfc /scannow.

After running these procedures, check if the error code has been resolved by reattempting to update your system. If you are unable to complete the process and the error message reoccurs, try the next manual repair method below.

Method two: Use Powerful Antimalware Tool

Various forms of malware, including viruses, can infect your system, causing error codes to occur or even more serious problems. That’s why you’ll need to ensure you have a powerful antimalware program installed on your device. Once this is present on your system, start scanning for viruses, worms, and Trojan horses so as to resolve error code 0x800704c7 in Windows 8.

If the issue causing error code 0x800704c7 on your device is a virus or worm, cleaning your system with a powerful antimalware program will successfully resolve the error code. However, if the error code remains unresolved after completing this manual repair method, proceed to the next method below.

Method three: Restore your System

System Restore is a simple method that users can implement to resolve error code 0x800704c7. This enables users to restore their system to a period of time in which their device was not affected by the error code. If done correctly, it can enable users to successfully complete the update process. Follow the steps below.

• Step one: Click the Start button and type Control Panel in the search box
• Step two: Select Control Panel, then Recovery
• Step three: Select System Restore, then Next
• Step four: Select a restore point before appeared on your Windows8 system
• Step five: Select Next, then Finish

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

One of the essential parts of the Windows 10 operating system is the Microsoft Store as it is the distribution hub of numerous applications such as Netflix, Facebook, and many more. In fact, Microsoft is planning to make it a hub not just for UWP applications but also Windows Classic applications. Microsoft has already built a bridge with the power of Project Centennial which allows developers to migrate and upload their Windows Classic applications to the Microsoft Store. Although the Microsoft Store has been constantly improving, there are still times when you might face an error while using it. One of these errors is error 0x80131500. When you encounter this error, you will get the following error message on your screen:

“Try that again, Something happened at our end, Waiting a bit might help, The error code is 0x80131500 in case you need it.”

To fix this error, you can try changing your internet connection, toggle the date & time settings, change DNS, create a new user account, run the Microsoft Store Apps troubleshooter or reset the Microsoft Store as well re-register it using Windows PowerShell.

Option 1 – Try changing your internet connection

The first thing you can do is to change your internet connection. If you are using Ethernet, you can try to connect to a Wi-Fi connection instead and see if it helps.

Option 2 – Try to toggle the Date and Time settings

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the error 0x80131500. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Start by tapping the Win + I keys to open the Windows Settings.
• Next, go to Time & Language > Date & time.
• From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
• After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
• Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 3 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing error 0x80131500. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if the error is fixed or not. Note that you have to sign in with your main account before you can create an admin account.

Option 5 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x80131500. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 7 – Try to re-register the Microsoft Store app via PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

If you suddenly encounter the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error then it means that your computer is under a heavy load. And if you look closely, you’ll see that it has a bug check value of 0x00000050. This kind of Blue Screen error also indicates that invalid system memory has been referenced. It could be that the memory address is wrong, or that it is pointing at freed memory. The PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error occurs when the requested data is not found in the memory. As a result, the system generates a fault which normally indicates that the system is looking for data in the paging file. However, in this case, the missing data is identified as being located within an area of memory that cannot be paged out to the disk. This Stop error might be caused by a buggy system service, antivirus program, a corrupted NTFS volume, or faulty hardware. So if you’ve recently added hardware, you can try removing it and then check. If the problem still persists, refer to the suggestions given below to fix the problem.

Option 1 – Run Memory Check to test your memory

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Select the option you prefer and afterward, check if the Blue Screen error is now fixed.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Disable Automatic Paging File Size Management

• Right-click on This PC located on your desktop.
• Next, click on Properties and then click on the Advanced System Settings.
• Go to the Advanced tab and then click on the Settings button under the Performance section.
• Afterward, a new mini window will appear and from there, go to the Advanced tab.
• Then click the Change button under the Virtual Memory section. Once you do, another mini window will appear.
• Now uncheck the “Automatically manage paging file size for all drives” option.
• After that, you have to increase the Page File size by doubling the amount of memory allocated by default in the text field. For instance, the paging size given is a minimum of 16MB and so you have to change it to 32MB. And since the recommended value is 1907MB, you can make its maximum size around 4000MB. By doing so, it will allocate more space for paging into individual drivers.
• Now click OK, close all the open windows and then restart your PC.

Option 4 – Update the Device Drivers

Updating the Device drivers can also help you fix the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. To do so, follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Perform a System Restore

Performing System Restore might help you in fixing the PAGE_FAULT_IN_NONPAGED_AREA error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try disabling your antivirus programs

There are instances when antivirus programs trigger Stop errors like PAGE_FAULT_IN_NONPAGED_AREA. Thus, you can try disabling your antivirus programs like Windows Defender or other third-party programs if you’re using one.

Option 7 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PAGE_FAULT_IN_NONPAGED_AREA error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 8 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the PAGE_FAULT_IN_NONPAGED_AREA error.

• Open the BIOS Setup screen.
• Next, go to Advanced > Cache Memory and then disable it.
• Tap the F10 key to save the changes made and restart your computer.

Microsoft has released Windows 11 as a public beta release for all the people that are not willing to be in the insider program. Beta release as of this moment is identical to Insider Preview build 22000.100. and updates will not roll so fast as in insider preview and it is marked as unstable release, same as insider build. I would not install Windows 11 beta on the main PC since some drivers still have issues and may lead to some blue screens. Be aware that the beta build will have all Windows 11 system requirements including TPM 2.0. This is a big difference from insider build which can be installed on systems lacking official requirements. So basically if you have a spare PC that could run Windows 11 install it so you can see what it brings and feel it so you can make a decision will upgrade once it is released later this year.

Recently, a number of users reported not being able to use the Restore, Minimize and Close buttons on their Windows 10 computers. This kind of issue can be quite annoying as you won’t be able to use your computer properly, especially when you navigate between programs and windows. In such cases, the buttons on the right side of the title bar won’t respond to any inputs which could be caused by a number of factors such as different input modes, corrupted system files, and many more. If you are one of the users who are currently facing this problem, worry not for this post will guide you on what you can do to resolve it. There are several potential fixes you can check out to fix the issue. You can try to check if Tablet Mode is enabled and if it is, you have to disable it. You could also boot your computer in a Clean Boot State to check if a third-party program is the one that’s causing the problem. In addition, you could also reinstall the program where you experience the problem or run built-in utilities like System File Checker and DISM tool.

Option 1 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:

• Go to the Start menu and select Settings.
• Next, select the System setting and from the left pane select the Tablet Mode.
• From there, make sure that the buttons next to the options given below are set to the off position:
  • Hide app icons on the taskbar in tablet mode
  • Automatically hide the taskbar in tablet mode

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, try to open the program where the problem occurred.

Option 3 – Try reinstalling the program

If the first two options didn’t work, then you might want to consider uninstalling the program and then install it back with its latest version. This should resolve the problem.

Option 4 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the Restore, Minimize and Close buttons don’t work. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 5 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Every now and then, the Windows Installer can also encounter some problems or glitches. One of these problems is where the Windows Update Standalone Installer, Windows Defender as well as Windows Firewall throws an error message that says, “The specified service does not exist as an installed service, 0x80070424”. This type of error can actually affect various applications on your computer so you have to fix it as soon as you can. Although there is no clear reason for what really causes this error, there are various suggestions you can try to fix it.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with errors “The specified service does not exist as an installed service, 0x80070424”, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reconfigure the Windows Time Service

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results.
• Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
• Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
  • net stop W32time
  • exe /unregister
  • exe /register
  • net start W32time
• After executing the given commands above, wait until it says, “W32Time successfully registered”.

Option 3 – Try to restart related Windows services

• First, type “command prompt” in the Start Search and right-click on Command Prompt from the search results.
• Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
• Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
  • SC config wuauserv start= auto
  • SC config bits start= auto
  • SC config cryptsvc start= auto
  • SC config trustedinstaller start= auto

Note: The commands you’ve just executed will make sure that the required Windows services are available.

Option 4 – Try to download and install the Windows Update Agent

You might also want to download and install the latest Windows Update Agent as it could also help you resolve the “The specified service does not exist as an installed service, 0x80070424” error.

Option 5 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC and then check for updates on your computer and see if the error is resolved.

Option 6 – Try running the Windows Firewall troubleshooter

You could also try to run the Windows Firewall troubleshooter as it might also help you fix the problem. This could help in repairing and fixing Windows Firewall issues automatically. Check if it’s available for your Windows.

As you know, one of the basic apps in the Windows 10 operating system is the calculator and it can even be extended to a scientific calculator which makes it really useful for users. However, there are instances when you might encounter some issues while using this app. One of the issues about the Calculator app that’s been reported recently is that the Calculator app is not working. If you encounter the same problem, then you’ve come to the right place as this post will guide you on what you can do to fix the problem. Based on the reports, users claimed that the issue with the Calculator app occurred right after they’ve installed a feature update, while other users claimed that the Calculator app never really worked on their computers and there are also cases where the app opens but it either freezes or crashes. According to researchers, the main causes of the problem include a feature update that could’ve altered the settings. It could also be due to problems with the login account or corrupted and missing files, or the problem could also with the calculate app itself. To resolve this problem, here are some suggestions you can follow.

Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism (.)exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:

• Click on the Start button and go to Settings > Apps > Apps and features.
• Next, look for the Calculator app from the app list and click on it to see its other options.
• After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.

Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.

One of the most useful built-in tools in Windows 10 is the Check Disk or CHKDSK utility. It is the one that maintains the integrity of the disk that’s connected to a computer which can be launched using the GUI or graphical user interface and using the command line. There are a lot of things that warrant the running of this built-in utility and one of these things is the readability of the disk. Recently, a number of users reported that they encountered an error when they tried to run the CHKDSK utility – the error states, “Cannot open volume for direct access”. This kind of error in CHKDSK appears each time the command line is launched according to the affected users. As per the users who encountered this issue, they receive the following error messages when they tried running a ChkDsk command:

“C:WINDOWSsystem32>chkdsk /f g: Cannot open volume for direct access. C:WINDOWSsystem32>chkdsk /f f: The type of the file system is NTFS. Volume label is 0529357401.”

To fix the “Cannot open volume for direct user access” error, here are some suggestions that might help. Follow them carefully.

Option 1 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.

• Open an elevated Command Prompt and enter this command: chkdsk /x /f /r
• After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
• Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 2 – Try to run the Primary Hard Disk Self Test

The next thing you can do to fix the problem is to run the Primary Hard Disk Self Test by following the steps below.

• You need to boot your computer into the BIOS first.
• After that, go to the Diagnostics tab and select the “Primary Hard Disk Self Test” option. Note that it may be different depending on the motherboard with different manufacturers but they should imply the same thing.
• Now, wait until the test is completed, and then boot your computer normally.

Option 3 – Try to check the hard drive’s health

The next thing you can do to resolve the issue is to check the health of your hard drive using the WMIC utility in the Windows Command Prompt. This utility will check if your hard drive has any problems which resulted in the “Cannot open volume for direct user access” error.

Option 4 – Try to disable various restrictions on your hard drive

You might also want to disable the various restrictions on your hard drive since it is possible that it is encrypted or restricted which explains why you are unable to perform any operations in it and throws the “Cannot open volume for direct user access” error instead. For instance, if you have BitLocker, you can try to disable it and see if it fixes the error or not.

Option 5 – Try to uninstall or disable the Drive Locking feature on your hard drive

You could also look for any Drive Locking feature on your hard drive that tricks disk changes as it might be the root cause of the problem. Thus, if you find one, you need to either uninstall or disable it and then execute a check disk command to resolve the problem.

Option 6 – Try to disable the application service

Disabling the application service can also help you fix the problem. How? Refer to these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Services Manager.
• Next, scroll down among the list of services and look for the service related to the security software or disk checker software.
• Once you find it, right-click on that service and select Properties.
• After that, change its Startup type to Disabled and click on the OK and Apply buttons to save the changes made.
• Now restart your computer and don’t forget to enable the service back once the disk check is completed.

Option 7 – Try to use Repair Volume via Windows PowerShell

You could also try to use the Repair Volume using Windows PowerShell. All you have to do is open PowerShell as admin and type the “repair-volume -drive letter <DRIVE LETTER>” command and then tap Enter to run Repair Volume. This should resolve the error.

This post will show you how to fix the Windows update error 0xca00a000 which you can encounter during the installation of Windows updates. Here’s the full error message of this Windows Update error:

“Updates failed There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) – Error 0xca00a000”

This kind of Windows Update error pops up when Windows has missed installing one of the cumulative updates needed or when there is some problem with the driver that won’t let the installation of the updates push through. There are also instances when the system files are modified with incorrect permission that may result in the Windows update error 0xca00a000. Thus, you need to fix the trusted installer permission as well as resolve the issue with the driver. To do these things, you need to follow the options laid out below.

Option 1 – Run the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0xca00a000. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 2 – Try manually installing the updates

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 3 – Delete the files from the Software Distribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 4 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0xca00a000. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.