Fix Msvcr120.dll_clr0400.dll Missing Error

DLL files have certain functions that help the programs in the computer run properly. One of these DLL files is the Msvcr120.dll_clr0400.dll. This particular DLL file is responsible for the extraction of the required resources during the installation of a program and is used when the program is launched or when games are launched in the C++ language. However, a number of users recently reported that they’ve encountered an error that says, “Msvcr120.dll_clr0400.dll is missing” when they tried to install an application or when they tried opening an application.

This kind of error could be due to several factors. It is possible that the DLL file is corrupted or there are some programs that interfere with the DLL file. On the other hand, it is also possible that it has been infected by a virus. To resolve this error, here are some potential fixes you need to check out:

Option 1 – Run System File Checker scan

The first thing you can do to fix the error is to try running the System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Troubleshoot the missing Msvcr120.dll_clr0400.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Scan your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Msvcr120.dll_clr0400.dll is missing” error. Thus, you have to scan your computer using security programs like Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error in Windows 10
If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:
  • Restart your computer and boot into it right after. To do that, tap the F2 key.
  • Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
  • Disable Hyper-Threading and then make sure to save the changes and exit BIOS.
Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:
  • Boot into the BIOS as you did earlier.
  • Then look for the Security options.
  • After that, from Security options, look for Virtualization Technology or VTX among the options given.
  • Then turn it off and restart your computer.
Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.
Read More
4 Ways of keeping drivers updated
Windows is one of the most popular operating systems in today's world. Plenty of software and plenty of hardware is working on it without any issues. In order for Windows to deal with this ever-growing hardware and in order for hardware manufacturer's to have stable products in the Windows environment is accomplished via Drivers. A driver is a small piece of software whose sole purpose is to control and communicate with specific hardware and create a bridge between it and Windows itself. it is made in such a way that even if it brakes the rest of the operating system will continue working uninterrupted. Having updated drivers means better performance and better stability for device performance so it is crucial to have the latest drivers installed. Outdated drivers can also lead to some security issues which could be exploited by malicious applications. Here, in today's article, we are presenting you with 4 ways on how to keep your drivers updated and tidy for best performance and stability. The list goes from the most simple way to the most complex and time-consuming one.
  1. Use one-click solution, DRIVEFIX

    The most simple and most straightforward solution, install DRIVEFIX, and with only one click on a mouse button, you can have all drivers fixed and updated. This application is made for this purpose and it is doing its job pretty well.
  2. Update Windows

    Windows updates come with new drivers for new hardware and with newer versions of existing ones, do update on regular basis and you should have all of your drivers up to date.
  3. Download drivers from the manufacturer's website

    Go to the manufacturer's website for your device and download and install the latest driver package.
  4. Use device manager to update drivers

    Go to the device manager and right-click on the device which you would like to update the driver. Choose update device driver.
Read More
How to Fix ACPI_BIOS_ERROR in Windows 10
BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.
  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.
  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.
Read More
What is HEIF file format and how to use it?
High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items
Storage of individual images, image properties, and thumbnails.
Image derivations
Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.
Image sequences
Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.
Auxiliary image items
Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.
Image metadata
Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.
Read More
How to Fix Error Code 0x800704c7 in Windows 10

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt to update their system. It affects various Windows users including those using Windows 7, Windows 8, and 8.1 and Windows 10. It usually occurs due to poor maintenance of the system and includes common symptoms such as the following:

  • Inability to upgrade your Windows operating system
  • Message box with error code 0x800704c7

Solution

Restoro box imageError Causes

Error code 0x800704c7 in Windows 10 can occur due to several reasons. For instance, it may be due to corrupted or missing system files. It may also result from malicious programs affecting your system or occur when a program or several programs are running in the background of one’s system while the user attempts to run the update.

To correct this issue, Windows users will need to select one or a few methods, depending on the issues affecting their PC.

Further Information and Manual Repair

Some of the best solutions for error code 0x800704c7 available to Windows users including using tools to scan for missing systems files or correct other issues inherent within your system.

These methods may include the use of Command Prompt and the performance of technical repair procedures. If you are uncertain of your skills, avoid compounding the issue or causing further damage to your PC by contacting a skilled Windows repair technician. This IT professional will be best equipped to use Windows tools and other methods to resolve error code 0x800704c7.

Method One: Scan Your System for Missing or Corrupt System Files

Using System File Checker Tool (SFC), Windows users can check their system for missing o corrupt system files. These utility tools within your Windows device will be able to replace missing files and repair corrupted ones, resulting in a more efficient system.  Run this tool by following the steps below:

  • Step One: Go to Start and type Command Prompt or CMD.
  • Step Two: Run as Administrator
  • Step Three: Type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

After running these procedures, check if the error code has been resolved. Go to Settings > Update & security > Windows Update. Update your Windows operating system. If error code 0x800704c7 reoccurs, you will need to try the next method below.

Method Two: Restore your System

System Restore is one of the best manual repair solutions Windows users can apply when they come across error codes like error code 0x800704c7. That’s because this method requires no technical or advanced knowledge and therefore can be performed by anyone. Simply follow the steps below to restore your system to a period of time in the past where the error was not present on your system. If done correctly, this could enable you to resolve the issue with little frustration on your part.

  • Step one: Type Control Panel in the search bar near the Start button
  • Step two: Select Control Panel, then Recovery
  • Step three: Select System Restore then click Next
  • Step four: Select a restore point before appeared on your Windows 10 system
  • Step five: Select Next then Finish

Note that once System Restore is enabled it will remove drivers, apps, and even updates installed after the restore point. For this reason, be careful to choose the most appropriate restore point. Also once you’ve completed this task, check to see if you are able to update your system. If the update stops before the process is complete and a message box occurs with the error code 0x800704c7, proceed to the next manual repair option below.

Method Three: Check for and Remove Malware

Viruses or other forms of malware can adversely affect your system, causing error codes and other issues to take place. To resolve error code 0x800704c7 in Windows 10, check for and remove malware using a reputable anti-malware program.

If no anti-virus software is present on your system or if you scan your device but fail to spot an issue, proceed to method four.

Method Four: Use an Automated Tool

This method involves the use of a powerful automated tool. But why is this important you might ask? A third-party tool is often the best solution when all manual repair efforts fail. Automated tools come equipped to tackle the most serious PC problems including error codes which can cause frustration and result in reduces PC performance.

Read More
Fixing Folder Size Issue in Windows 10
Recently, several Windows 10 users have reported an issue with the Windows folder sizes in their PCs. If you are one of these affected users, read on as this post will walk you through fixing this issue. For instance, if you have a folder with 100 GB worth of data and when checking its size using its properties, you see the wrong size instead of 100GB. The size displayed will most likely be a random number which can either be bigger or smaller than the real size of the folder. This incorrect folder size issue does not happen to any specific drive or certain kinds of folders as any folder can be affected by this incorrect folder size issue. When you try to rename the affected folder, the size will change but its size still remains to be incorrect. The root cause of this particular issue is in Windows 10 itself. It is a known bug that came along with one of the latest Windows Updates which prevents the File Explorer to accurately read the metadata of a certain folder or file and leads to displaying incorrect and unexpected file sizes and the reason why you might also notice that your drive is also not correct. Since this is brought upon by one of the recent or latest Windows Updates the good thing is that Microsoft will most likely release a fix on its next upcoming updates but until then, you will be left with no choice but to deal with an incorrect folder or file size. To remedy that, here are some suggestions you can try that might fix the problem.

Option 1 – Try using the System File Checker

The System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the incorrect folder or file size in Windows 10. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try resetting Windows 10

To fix the folder and file size issue, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files. That way, you won’t have to deal with inaccurate folders or file sizes as you browse and use your files.

Option 3 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
Read More
Turn off or on Mobile Hotspot remotely
In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

  • First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
  • After that, scroll down to the “Turn on remotely” section.
  • Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
  • From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.
Read More
Valve Steam Deck is Compatible with Windows 11
Steam DeckValve has officially announced that Steam Deck will be compatible with Windows 11 despite TPM 2.0 Microsoft requirements. From the beginning, Deck was announced like a mini handheld PC device. Powered with new Steam OS 3.0 based on Linux. However, besides out-of-the-box OS it was also stated that Deck will be a personal device meaning that other PC-based operating systems could be installed on it and even run your typical applications in it. Since Microsoft announced Windows 11 hardware requirements, specifically the TPM 2.0 requirement many users voiced concern that Steam Deck will not be able to connect to Windows 11 TPM 2.0 is something that Microsoft requires for every internal and hardware component that is to connect on a Windows 11 device. This is to ensure that only trusted devices would be included in the array of a PC setup and avoid any problems like malicious hardware injecting software into a system. This would also minimize the compromise Windows would have, as unverified or untrusted devices connect to a Windows PC. However, Valve and AMD are ensuring us that Deck will not have any issue connecting to a PC running Windows 11 or even if you wish to transform Deck itself into a Device running Windows 11.
Read More
Configuring Groove Music Equalizer in Windows
In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:
  • Flat
  • Treble Boost
  • Bass Boost
  • Headphones
  • Laptop
  • Portable speakers
  • Home Stereo
  • TV
  • Car
  • Custom
Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.
Read More
TeamViewer stuck on Initializing Display
One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.
  • Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
  • Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
  • Next, look for the TeamViewer key and right-click on it, and select Delete.
  • After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
  • Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
  • Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.
  • On your Desktop, right-click on This PC and click on Properties.
  • Next, go to the left side of the navigation panel and click on Remote Settings.
  • From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
  • Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
  • Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then navigate to the Processes tab and right-click on the BGInfo process.
  • Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status