How to Fix msrtn32.exe error or high CPU usage

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

• The inability of Windows Update to successfully complete the upgrade process
• Message box highlighting the presence of error code

Solution

Error Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

• Step one: Open your Internet browser
• Step two: Type www.microsoft.com/downloads
• Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
• Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
• Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

• Step one: Type Command Prompt in the search box near the Start button
• Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
• Step three: Select Allow
• Step four: Press Enter after typing the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:

• Step one: Download and run media creation tool
• Step two: Click Run, then select Create installation media for another PC
• Step three: Select changes to the installation options, then select Next
• Step four: Choose USB flash drive or ISO file, then click Next
• Step five: Select drive, then Next
• Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
• Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

If you got an error code of 0x80072EE2 while trying to download a Windows 10 update then it could be that something is blocking the Windows Update service on your Windows 10 PC and is preventing it from connecting to the Microsoft server. In addition, the error code 0x80072EE2 also indicates “ERROR_INTERNET_TIMEOUT” and together with this message, you might also see a message as Windows Update encountered an unknown error or you might also find it hard to search for new updates. So in this post, you will be guided on how you can fix the Windows Update error code 0x80072EE2. Make sure to follow the steps below carefully.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
• After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
• Now click the Stop button to stop BITS and then click the Start button to restart the service.
• Click OK to save the changes made and then restart your PC.

Option 5 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error code 0x80072EE2. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.

Social media is here to stay it seems, from Facebook, Instagram, Twitter, etc each site has its users and its rules. Companies, bloggers, public figures, and people, in general, are using them on a daily basis and some are posting cool ads, nice graphics, videos, and many more in order to gain followers or just to share something that they think is worth.

Making your post look good is somewhat essential if you plan on reaching a larger audience and Adobe's Express aims to fill that gap. It is the latest Adobe product that is purposely made for graphic and video creation for social media.

Adobe is well known in the world of professional design in all spheres like print, web, and motion, with this application, they want to take over social media design with Express. The direct competitor to Spark and canva, Express is filled with high-quality adobe templates and some great stuff found in photoshop like automatic background removal which gives it an edge over other applications.

The good thing about Express is that there is a completely free version and premium, like its competitors but with some benefits that clearly show that Adobe is determined to place its application on top of the game. The free plan includes:

• Thousands of unique templates, design assets, and Adobe Fonts.
• A limited collection of royalty-free Adobe Stock-free collection photos.
• Basic editing and photo effects including remove background and animate.
• Create on both web and mobile.
• 2GB of storage.

For 10 USD per month of 100 USD prepaid annual fee, you get a premium plan that includes:

• All premium templates and design assets.
• The entire collection of over 160 million royalty-free Adobe Stock collection* photos.
• Over 20,000 licensed Adobe Fonts, curved type, grids, and font pairs.
• Premium features like refine cutout, resize, and graphic groups.
• Plan, schedule, and publish social media content across multiple channels.
• Add your branding, logo, colors, and fonts in one tap.
• Convert & export to and from PDFs and other file types.
• Create, manage, and share your templates and assets with Creative Cloud Libraries.
• Create on both web and mobile.
• 100GB of storage.

The application itself is incredibly easy to learn and to work with and literally, anyone can pick it up and start creating immediately. No matter are you just starting with social media or using Canva or Spark, give Express a go, make a free account and try it, I guarantee that you will find some features amazing, and its ease of use relaxing.

Device drivers are needed in order for the hardware and software to communicate in an operating system. Some of these drivers are digitally signed. These kinds of drivers are drivers that are signed by their issuing authority in a way that the end-user or any third party won’t be able to modify them. And there are times when you encounter an error that says, “Windows requires a digitally signed driver” when you try to install or update device drivers. Driver Signing is the process of associating a digital signature with a driver package. Digital signatures are used in Windows device installations to verify the identity of the vendor providing the driver packages as well as to verify the integrity of the driver packages. All the drivers you usually install on your PC from Windows Update, Original Equipment Manufacturers, or some other third-party driver download software and so on must be verified digitally by Microsoft through the digital signature. A digital signature is an electronic security mark that verifies the publisher for the driver and all the relevant information related to it. That’s why Windows won’t run a driver if it isn’t certified by Microsoft, be it a 32-bit or 64-bit system – this is called the Driver Signature Enforcement. The only Kernel-mode drivers that Windows 10 will load are the ones that are digitally signed by the Dev Portal. However, the changes only affect the new installations of the operating system with Secure Boot on while the non-upgraded fresh installations would require drivers that are signed by Microsoft. The “Windows requires a digitally signed driver” error indicates that the driver you are trying to update or install hasn’t been signed digitally by the issuing authority, preventing you from installing or updating it. To resolve this issue, you can try to update the drivers directly from the manufacturer’s site. You could also disable driver signing via Group Policy Editor.

Option 1 – Update the device drivers directly from the manufacturer’s site

The reason why you’re getting the “Windows requires a digitally signed driver” error in the first place is that you might have downloaded the drivers from external media. It could also be that the drivers didn’t update for some time now and the issuing authority changed its policies. Thus, you can try to update the drivers straight from the manufacturer’s website and install them. If this option didn’t work, then you’ll have to disable the driver signing or its recognition in Windows 10. Keep in mind that doing so is not advisable if you have to use the concerned driver.

Option 2 – Disable driver signing via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: User configuration > Administrative templates > System > Driver installation
• Next, double click on the “Code signing for device drivers” entry located on the right pane to open its properties where you’ll see the following description:

“This setting determines how the system responds when a user tries to install device driver files that are not digitally signed. It establishes the least secure response permitted on the systems of users in the group. Users can use the System in Control Panel to select a more secure setting, but when this setting is enabled, the system does not implement any setting less secure than the one the setting established. When you enable this setting, use the drop-down box to specify the desired response. “Ignore” directs the system to proceed with the installation even if it includes unsigned files. “Warn” notifies the user that files are not digitally signed and lets the user decide whether to stop or to proceed with the installation and whether to permit unsigned files to be installed. “Warn” is the default. “Block” directs the system to refuse to install unsigned files. As a result, the installation stops, and none of the files in the driver package are installed. To change driver file security without specifying a setting, use System in Control Panel. Right-click My Computer, click Properties, click the Hardware tab, and then click the Driver Signing button.”

• Now select the radio button for “Enabled” and select Ignore from the drop-down menu under “When Windows detects a driver file without a digital signature”.
• Then click on the Apply and OK buttons to save the changes made. This will get rid of the “Windows requires a digitally signed driver” error but take note that this will also make your system less secure.

Microsoft is trying to make Windows into a personalized OS, more and more features and parts can be customized to user liking. From larger things to smaller ones nowadays you can almost personalize every detail of Windows itself. In this article, we will tackle how to bring back the names of running applications on the taskbar. Placing names beside icons on the taskbar is a pretty simple and straightforward task easily done. First, right-click the Taskbar and select Taskbar settings. In Taskbar settings, click the menu labeled Combine taskbar buttons. Select Never. That's it, now all of your running applications have a name beside them. If you change your mind, you can always undo it by selecting Always hide labels in the Combine taskbar buttons menu.

There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.

• Tap the Windows key + I to open the Settings app.
• Then click on the Update & Security option.
• After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
• From there, click on Firewall & network protection.
• Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
• Once you’re done, restart your PC and then try updating VLC again.
• Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.

• First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
• After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
• Next, click the OK button and then open VLC again and try updating it. That should fix the problem.

As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10. When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:

“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”

The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.

• Open This PC and right-click your USB drive from there then select Format.
• Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
• After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.

As you already know, the Windows Sandbox is one of the new features in Windows 10. However, just like other new features, it also throws up errors and one of them is the error that states,

“Windows Sandbox failed to start, Error 0x80070057, The parameter is incorrect”.

This particular error in Windows Sandbox occurs due to its dependence on numerous components of Windows 10 that are related to Hyper-V and Virtualization mainly. To fix this error, there are several options you can check out. You can try to install any pending updates on your Windows 10 computer, as well as make sure that all the services related to Windows Sandbox are enabled.

Option 1 – Try to run the Windows Updates to install pending updates

The first thing you can do to resolve the “Windows Sandbox failed to start, Error 0x80070057” is to check Windows Updates in your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, from the list of services, look for the following services in the given order:
  • Network Virtualization Service
  • Virtual Disk
  • Hyper – V Virtual Machine
  • Hyper – V Host Computer Service
  • Container Manager Services
• After you find the aforementioned services, make sure to check if they are enabled or not and then restart each one of them.
• Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.