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Fix MOZILLA_PKIX_ERROR_MITM_DETECTED

If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites.

If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:

“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”

And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.

  • Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
  • After that, if an info message appears, confirm it.
  • Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
  • Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.

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How to remove Fooriza from your PC

Fooriza is a browser extension for Google Chrome. This extension offers users the latest trending news from the internet. These news widgets are usually sponsored content that the application displays based on your search history or visited links. While this extension is not that dangerous on its own, it usually comes bundled with other Potentially Unwanted Programs and Browser Hijackers that could pose a security risk.

When installed this extension changes your default search engine to yahoo. And while active you might see some additional ads injected into the search results. Due to its bundled nature with other PUP-s and the potential dangers that might come with them, several anti-virus scanners have detected this extension as a Browser Hijacker and are marked for removal.

About Browser Hijackers

Browser hijackers (also called hijackware) are a kind of malware that alters internet browser configurations without the user’s knowledge or consent. These kinds of hijacks appear to be increasing at a worrying rate around the world, and it could be really nefarious and often dangerous too. They’re made to interfere with browser functions for many different purposes. In general, hijackers are programmed for the benefit of internet hackers often through revenue generation from forced advert clicks and site visits. However, it isn’t that harmless. Your internet safety is compromised and it is extremely irritating. Additionally, hijackers can make the whole infected system vulnerable – other destructive malware and viruses would seize these opportunities to get into your PC effortlessly.

Indications of browser hijack

Signs that your web browser is hi-jacked include: 1. your browser’s home page is suddenly different 2. you find yourself constantly directed to a different web page than the one you actually intended 3. default web engine is changed 4. you’re getting new toolbars you haven’t seen before 5. you may find numerous pop-up ads on your computer screen 6. your web browser gets sluggish, buggy, and crashes frequently 7. you are blocked to access those sites of anti-malware solution providers.

Exactly how browser hijacker finds its way to your computer

Browser hijackers infect computer systems in numerous ways, including via a file-share, a drive-by download, or an infected e-mail attachment. They are usually included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Some of the most well-known hijackers are Fooriza, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijacking could lead to serious privacy issues and even identity theft, disrupt your web browsing experience by taking control over outbound traffic, drastically slows down your personal computer by consuming lots of resources, and cause system instability also.

Browser Hijacker Malware – Removal

Some hijackers can be simply removed by deleting the freeware they came with or by deleting any add-ons you have recently added to your system. At times, it can be a challenging task to discover and remove the malicious program since the associated file will be running as part of the operating system process. You should think of carrying out manual repairs only if you happen to be a tech-savvy person since there are potential risks associated with messing around with the computer registry and HOSTS file. Installing and running antivirus software on the affected system can automatically erase browser hijackers and other malicious applications. SafeBytes Anti-Malware detects all kinds of hijackers – such as Fooriza – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Every malware is bad and the degree of the damage will vary greatly with regards to the type of infection. Some malware is designed to interfere with or prevent things that you wish to do on your personal computer. It may not allow you to download anything from the internet or prevent you from accessing some or all of the websites, in particular the antivirus websites. If you are reading this, you probably have infected by malware that prevents you from installing a computer security application like Safebytes Anti-Malware. There are a few actions you can take to get around this problem.

Get rid of malware in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should avoid it. Just minimal required programs and services are loaded when you boot your PC in Safe Mode. The following are the steps you should follow to eliminate malware in Safemode. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) When you are into this mode, you should have access to the internet again. Now, obtain the malware removal program you need by using the internet browser. To install the software, follow the guidelines within the installation wizard. 4) Once the software is installed, allow the diagnostic scan to run to eliminate viruses and other malware automatically.

Use an alternate web browser to download the anti-malware application

Some malware might target vulnerabilities of a specific web browser that block the downloading process. The ideal way to overcome this problem is to select an internet browser that is known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Run anti-malware from your USB drive

Another option is to make a portable anti-malware program on your USB stick. Do these simple actions to clean up your affected PC using a portable antivirus. 1) On a clean PC, install Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double-click the executable file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Disconnect the USB drive. You may now use this portable anti-virus on the affected computer. 6) Double-click the antivirus program EXE file on the pen drive. 7) Press the “Scan” button to run a full system scan and remove malware automatically.

How SafeBytes Anti-Malware Keep your Machine Virus Free

Nowadays, an anti-malware program can protect your PC from different types of internet threats. But how to decide on the best one amongst plenty of malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and tools for you to consider. A few of them do a good job in removing malware threats while many will ruin your computer by themselves. When searching for an antimalware program, purchase one that gives dependable, efficient, and complete protection against all known viruses and malware. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is designed for end-users of all levels of IT literacy. With its cutting-edge technology, this application will assist you to get rid of several types of malware including computer viruses, trojans, PUPs, worms, adware, ransomware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. These are some of the great features included in the software.

Active Protection: SafeBytes provides real-time active checking and protection against all known computer viruses and malware. This utility will constantly monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. Robust, Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in the computer system effectively. Extremely Speed Scanning: This application has got one of the fastest and most efficient virus scanning engines in the industry. The scans are highly accurate and take a short amount of time to complete. Web Filtering: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety rating system. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Assistance: You may get high levels of support round the clock if you’re using their paid software. All in all, SafeBytes Anti-Malware is a solid program as it has lots of features and can identify and remove any potential threats. You now may understand that this particular software does more than just scan and delete threats on your computer. So if you’re trying to find a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is just what you need!

Technical Details and Manual Removal (Advanced Users)

If you want to perform the removal of Fooriza manually rather than employing an automated software tool, you may follow these steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of browser plug-ins, you can easily remove them through your web browser’s extension manager. It is also advised to factory reset your browser to its default condition to fix corrupt settings. Finally, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following uninstalls. Please note that only experienced computer users should try to manually edit the system files mainly because deleting any single vital registry entry leads to a major problem or even a computer crash. Moreover, some malware keeps replicating which makes it tough to remove. Doing this malware-removal process in Safe Mode is recommended.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\nnamllomkmngnaklpijbbaokmonnkcne %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nnamllomkmngnaklpijbbaokmonnkcne
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Fix VSS Error Code 0x8004231f in Windows 10
VSSControl: 2147467259 Backup jobs failed. Cannot create a shadow copy of the volumes containing the writer’s data. VSS asynchronous operation is not completed. Code: [0x8004231f]
This message pops up when you are creating a snapshot system restore, usually, the issue is tied with insufficient space or service stopping. We will go into detail about how to fix both so you can finish the operation without any issue.
  1. Check Volume Shadow Copy Services

    Easier and faster fix than the next one. Launch Services from the Start Menu, look for Volume Shadow Copy, double-click on it, and check the Service status. If it is stopped, click on the Start button. If it’s running, restart it by clicking Stop > Start.
  2. Increase Shadow Storage Space

    If the first fix didn’t resolve the issue then you need to increase Shadow Storage Space. Launch Command Prompt as an administrator. Now, type the following command to check your Shadow Storage Space. vssadmin list shadowstorage Now, type the following command to allocate more storage (you can change 10GB with the amount of space you want to allocate) vssadmin resize shadowstorage /For=C: /On=C: /MaxSize=10GB
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Something went Wrong. Try to reopen later
Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.
  1. Change startup type of UOS service to automatic

    UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.
  2. Try to fix it in the command prompt

    If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.
  3. Try to fix it via registry editor

    Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system
  4. Try with a new user account

    If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account
  5. Perform SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update
That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!
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Fix No Internet, Secured in Windows 10
Strange and anxious message no internet, secured can happen even during when everything is ok and you do indeed have internet. So in order to fix this issue please keep on reading.

Reset Router

Most a simple and most straightforward solution and 80% of the time it works like a charm. Before trying other solutions, try this simple one.

Run the Networking Troubleshooter

  1. Run the build-in Windows 10 troubleshooter for networking.
  2. To do this, right-click Start then select Settings
  3. In the Settings window, click Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter then follow the instructions

Device Manager solution

The Windows device manager is the place where you can update, disable and re-enable, and reinstall your devices, including the network adapter which is most likely the cause of this issue. In Device Manager, click Network adapters then locate your network adapter and right-click on it
Do the following things in order presented:
  1. Update driver.
  2. Disable device, enable Flight mode in the taskbar, reboot PC, then Enable device and turn off Flight mode.
  3. Uninstall device, reboot PC, reinstall the device if it was not installed automatically

Refresh IP Configuration

Refreshing your IP configuration reassigns your IP address, which will fix the problem if it was down to your IP allocation issues Open the Command Prompt, then enter the following commands:

Reset Winsock

There are a couple of other things you can try in the command prompt. The Winsock protocol controls a big chunk of your computer’s communication with network services and resetting it will reset many of those under-the-hood elements to their default settings. Enter the following into the command prompt:

Fix Connection’s Properties

Click the Wi-Fi (or Ethernet) connection icon in the taskbar, then Network & Internet Settings. In the new window, click Change adapter options then right-click the affected connection and click Properties.
In the Properties window, make sure all the following boxes are ticked:
  • Client for Microsoft Networks
  • File and Printer Sharing
  • Internet Protocol Version 4
  • Internet Protocol Version 6
  • Link-layer Topology Discovery Responder
Click OK and restart PC.

Disable iPv6

IPv6 is the relatively new Internet protocol that more and more PCs are using due to the fact that the number of available IPv4 addresses is simply running out. Not all networking equipment and ISPs play nice with iPv6, however, so if you have this switched on, then it could be interfering with your connection. If you suspect this might be the issue, uncheck the IPv6 box under your connection’s Properties.
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Steam Deck's docking station delayed

The docking station was promised upon release of the Deck but it was pushed back and now the official statement is that it is delayed again.

Steam deck docking station

Valve said in an announcement on June 1:

“Due to parts shortages and COVID closures at our manufacturing facilities, the official Steam Deck Docking Station is delayed. We’re working on improving the situation and will share more info when we have it.”

Valve

The docking station was presented at the same time as Deck itself and the whole idea was to make Steam Deck work like a laptop docking station. It has ports for USB devices, displays, and network connections that became functional the moment Deck is placed on it. Docking supports a mouse, keyboard, and external display making it an almost full PC station if needed.

Valve confirmed that its official dock station will not improve performance so while you wait for its release you can use another docking station with a USB Type-C connector.

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New vulnerability found in Windows
Windows users need to be on high alert. Microsoft has confirmed a critical vulnerability has been found in all versions of Windows which presents an immediate threat, and you need to act now. A critical new zero-day hack has been found which affects all Windows versions. windows vulnerabilityTracked as CVE-2021-34484, the “zero-day” flaw enables hackers to breach all versions of Windows (including Windows 10, Windows 11, and Windows Server 2022) and take control of your computer. Microsoft mistakenly thought it had patched the vulnerability (which was first found in August) when it was publicly disclosed in October. But the fix itself was found to be flawed, something the company admitted, and this drew even more attention to the vulnerability. Microsoft subsequently promised to “take appropriate action to keep customers protected” but two weeks later, a new fix has still not arrived. Luckily the third-party security specialist 0patch has beaten Microsoft to the punch with a ‘micropatch that it has now made available for all Windows users “Micropatches for this vulnerability will be free until Microsoft has issued an official fix," 0patch confirmed. You will need to register for a 0patch account and install its download agent before the fix can be applied, but with 0patch fast becoming a go-to destination for hot fixes which beat software companies to the punch this is a no brainer. Hopes will be high that Microsoft can release an effective patch sooner rather than later but, until then, all Windows users must act now if they want to be safe. Download 0patch here: https://blog.0patch.com/2021/11/micropatching-incompletely-patched.html
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Configure Windows 10 to create Dump Files on Blue Screen of Death
If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:
  1. Complete Memory Dump
  2. Kernel Memory Dump
  3. Small Memory Dump (256 KB)
  4. Active Memory Dumps
Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

  • Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
  • After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
  • Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
  • Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
  • And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
    • None – this means that there is no dump file created by Windows
    • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
    • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
    • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
    • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD
Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.
  • Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
  • Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

  • The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
  • After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
    • No dump file: wmic RECOVEROS set DebugInfoType = 0
    • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
    • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
    • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
    • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
    • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1
Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.
  • Now type in “exit” in the Command Prompt to exit it.
  • Restart your PC to apply the changes made successfully.
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Fix THREAD_STUCK_IN_DEVICE_DRIVER 0x000000EA
If a program tried and failed to use the Graphics rendering capabilities of a computer, Windows 10 will most likely throw a Blue Screen error that says, “ THREAD_STUCK_IN_DEVICE_DRIVER ”. 0x000000EA is the Stop code for this particular Blue Screen error and could be caused by a bad display driver or bad video card. Whatever the cause is, here are some suggestions you need to check out to resolve this Blue Screen error.

Option 1 – Try to rollback, update, or disable the Graphics card drivers

Since the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like THREAD_STUCK_IN_DEVICE_DRIVER. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Run System File Checker at boot time

  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
  • Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the THREAD_STUCK_IN_DEVICE_DRIVER error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error is fixed or not.

Option 6 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:
  • Tap the Win + R keys to launch the Run dialog box.
  • Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
  • Now click on the entries of every faulty driver and click on the Uninstall option.
  • Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.
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There was a problem resetting your PC
If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:
cd %windir%system32config
  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001
On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.
  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.
  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:
reagentc /disable
  • After disabling the Windows RE, you need to enable it back by typing the following command:
reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.
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How to Fix Windows 10 Error 0x80070490

Error Code 0x80070490 - What is it?

When downloading a Windows update, it is important to remember that these updates are what keeps your computer safe. Some users have reported seeing error code 0x80070490 when allowing updates for their Windows PC. This error code may appear when the user is trying to connect to the update site for Windows and maybe a result of a corrupted CBS manifest. Having this error code will not only stop the update of the system, but it will also certainly halt any work being done with the computer. Quite a few Windows users have written in complaints about this error while updating from any prior Windows update to Windows 10.

Common symptoms include:

  • While a user is performing the updates, the Windows computer will stop running the updates, and it will show the error code 0x80070490.
  • Windows updates will not install any new features and will not install security patches.
  • The computer will not continue with the Windows update, and it may revert back to the previous state that the computer was in, prior to attempting the updates.

Error Causes

There is not a lot known about what exactly causes the error code 0x80070490, but it is something critical that makes Windows abruptly stop its updates. It could be caused by a simple glitch in the computer system, or it could be caused by a larger problem. One thought is that the CBS (Component-Based Servicing) manifest can be corrupt. Another thought is that the computer's anti-virus software may be interfering with the computer's ability to perform the necessary updates.

Further Information and Manual Repair

There is very little information known about error code 0x80070490 and why it exists, but there are a few methods in which to correct it. Users should be careful when trying to fix this error themselves. If the user feels that the methods are too complicated or they are uncomfortable taking it on themselves, they should contact a Windows repair technician to fix the problem. Not all methods listed will suit the user's needs, but it is dependent upon the problem at hand as to which method will be the best fit to fix the error code. If these steps are taken and the error is not corrected, it is vital to contact the Windows repair technician.

Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

  • You will need to open the Registry Editor. Do this by pressing the Windows Key and R, then typing in “Regedit”. After this is typed in, press Enter or click the OK button to start the registry editor.
  • When this starts, you will need to navigate all the way to the following key on the left pane:
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore After this, find the key that is similar to this: S-1-5-21-1505978256-3813739684-4272618129-1016
  • NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
  • Select all the keys that look like this, and then delete them. After these keys are deleted, close the Registry Editor and restart the computer.

Method Three: Check to see if BITS, MSI Installer, Cryptographic, and Windows Update Services are running

Press the Windows key and R. Then, type in services.msc. After the Services window starts up, find the following services:  BITS, MSI Installer, Cryptographic, and Windows Update Services. When these services are found, make sure that they are up and running. If one or more of these services is not running, make sure that they are started. To do this, select the service and then click on Start the Service.

Method Four: Windows Update Troubleshooting

Press the Windows key plus W and then type in “troubleshooting”.  Select Troubleshooting. On the top left corner, select View All. Click on Windows Update troubleshooter. After this, follow the on-screen instructions in order to run the troubleshooter. After the troubleshooter has run, the issue should be fixed.

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