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Fix MS Store Error 0x80131500 in Windows

One of the essential parts of the Windows 10 operating system is the Microsoft Store as it is the distribution hub of numerous applications such as Netflix, Facebook, and many more. In fact, Microsoft is planning to make it a hub not just for UWP applications but also Windows Classic applications. Microsoft has already built a bridge with the power of Project Centennial which allows developers to migrate and upload their Windows Classic applications to the Microsoft Store. Although the Microsoft Store has been constantly improving, there are still times when you might face an error while using it. One of these errors is error 0x80131500. When you encounter this error, you will get the following error message on your screen:

“Try that again, Something happened at our end, Waiting a bit might help, The error code is 0x80131500 in case you need it.”

To fix this error, you can try changing your internet connection, toggle the date & time settings, change DNS, create a new user account, run the Microsoft Store Apps troubleshooter or reset the Microsoft Store as well re-register it using Windows PowerShell.

Option 1 – Try changing your internet connection

The first thing you can do is to change your internet connection. If you are using Ethernet, you can try to connect to a Wi-Fi connection instead and see if it helps.

Option 2 – Try to toggle the Date and Time settings

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the error 0x80131500. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 3 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing error 0x80131500. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if the error is fixed or not. Note that you have to sign in with your main account before you can create an admin account.

Option 5 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x80131500. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 7 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • Wait for the process to be completed and then restart your computer.

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Error Causes

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Further Information and Manual Repair

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Here is what you’ll need to do:

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  • Step eight: Restart your computer.

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Method Two: Run a System File Checker Scan

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Method 1

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Method 2

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Option 2 – Try checking if the driver is compatible with the OS architecture

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Option 3 – Try installing the driver from the Device Manager

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Solution

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D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
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Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

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Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
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  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • KERNEL DATA INPAGE
  • SYSTEM SERVICE EXCEPTION
To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named ACPI.sys and rename it to ACPI.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
  • After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
  • Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
  • After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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