Fix MS Store Error 0x80131500 in Windows

FromDocToPDF Toolbar is a browser extension published by Mindspark InteractiveNetwork, that usually comes bundled with other potentially unwanted programs. The toolbar is distributed heavily through advertising networks.

This toolbar automatically sets your default search engine to MyWebSearch, it also sets your new tab to the DocToPDF welcome page. This toolbar ads startup registration tasks that allow it to start automatically with Windows, it gathers website traffic, clicks, data, and personal information and sends it to its ad network. Multiple anti-virus programs have detected FromDocToPDF as a browser hijacker and therefore is potentially unwanted and recommended for optional removal

About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a web browser add-on or extension, which causes modifications in the web browser’s settings. Browser hijacker malware is developed for numerous reasons. Often, hijackers will force hits to internet sites of their preference either to increase traffic producing higher advertisement earnings, or to gain a commission for every user visiting there. While it might seem naive, these tools were created by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Furthermore, hijackers could make the whole infected system vulnerable – other dangerous malware and viruses will seize these opportunities to get into your computer system very easily.

Key signs that your web browser has been highjacked

There are several signs that could indicate a browser hijacking: home-page is changed; you see new unwanted favorites or bookmarks added, typically directed to ad-filled or porn websites; the default online search engine is changed and your browser security settings have been cut down without your knowledge; unwanted new toolbars are added to your browser; your browser will display constant pop-up ads; your web browser starts running slowly or exhibits frequent errors; You can’t access specific sites, in particular anti-malware websites.

Precisely how browser hijacker infects PCs

A browser hijacker could be installed on your PC when you visit an infected website, click on an email attachment, or download something from a file-sharing website. Many browser hijackings originate from add-on applications, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to give them additional functionality. A browser hijacker could also come bundled up with some free software that you unknowingly download and install, compromising your PC security. Typical examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Delta Search, Searchult.com, and Snap.do. The presence of any browser hijacker on your system might significantly diminish the browsing experience, track your online activities that lead to serious privacy concerns, degrade overall system efficiency, and lead to software instability also.

Tips on how to get rid of browser hijackers

Certain browser hijacking could be simply stopped by discovering and eliminating the corresponding malware application through your control panel. However, most hijackers will be more difficult to locate or eliminate as they might get themselves connected with some important computer files that enable it to operate as a necessary operating system process. Novice computer users should never try for the manual form of removal, as it demands comprehensive system knowledge to carry out fixes on the system registry and HOSTS file.

How One Can Get rid of a Virus that is Blocking Websites or Preventing Downloads

Malware could cause all kinds of damage if they invade your computer, starting from stealing your private details to deleting data files on your computer. Some malware sits in between your computer and the internet connection and blocks a few or all websites that you would like to check out. It might also prevent you from installing anything on your PC, particularly anti-malware software. If you are reading this now, you may have perhaps recognized that virus infection is the reason behind your blocked net traffic. So what to do if you want to download and install anti-malware software like Safebytes? Although this kind of issue will be harder to circumvent, there are some actions you can take.

Download the antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since just the minimum programs and services start-up in “Safe Mode”, there are seldom any reasons for conflicts to take place. You will have to do the following to get rid of malware in Safe mode. 1) At power on/start-up, tap the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press Enter. 3) When you are into this mode, you should have access to the internet once again. Now, make use of your web browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After the application is installed, allow the scan run to eliminate trojans and other threats automatically.

Switch to some other internet browser

Some malware only targets particular web browsers. If this is your situation, employ another internet browser as it might circumvent the malware. If you’re not able to download the antivirus software using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes software.

Create a portable USB antivirus for removing viruses

Another solution is to create a portable anti-malware program on your USB stick. To run anti-malware using a flash drive, follow these simple steps: 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer system. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose a USB drive as the place when the wizard asks you exactly where you intend to install the application. Follow the instructions on the screen to finish off the installation process. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click on “Scan Now” to run a scan on the infected computer for viruses.

Ensure the Safety of Your PC by Installing SafeBytes Anti-Malware Software

If you are planning to purchase anti-malware for your laptop or computer, there are lots of brands and packages for you to consider. A few of them do a good job in getting rid of threats while some will harm your PC themselves. You should look for a product that has obtained a good reputation and detects not just computer viruses but other kinds of malware as well. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb track record of top-quality service, and customers are very happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the everyday computer end user in safeguarding their computer from malicious internet threats. With its cutting-edge technology, this software will let you remove multiples types of malware including viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes anti-malware comes with a plethora of enhanced features that sets it apart from all others. Let’s take a look at a few of them below: Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. It’ll constantly monitor your laptop or computer for hacker activity and also provides users with superior firewall protection. World-class AntiMalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application can find and remove many obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Quick Multithreaded Scanning: SafeBytes’s very fast malware scanning engine reduces scan times and extends battery life. At the same time, it’ll effectively identify and eliminate infected computer files or any online threat. Web Protection: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it utilizes very low computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Live Expert Support: You can get 24/7 technical support to immediately resolve any issue with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FromDocToPDF without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FromDocToPDF

Microsoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.

Logitech announced the Logitech G CLOUD gaming handheld, somewhat of a STEAM Deck competitor. Somewhat, because the reason is that not like Deck this device is not packing huge power in order to run locally PC games, instead it is made with one goal in mind to connect to Cloud gaming and let you play games in that way.

The device is packed with a 7-inch display featuring 1080p resolution in a 16:9 ratio with a refresh rate of 60Hz, an analog thumbstick, a D-pad, 4 action buttons, and triggers. Inside the device beats Snapdragon 720G (CPU used in most Android phones), 4GB of LPDDR4X RAM & 64GB of internal storage. As seen hardware is way less impressive than one that is packed inside the STEAM deck but as stated this handheld is not meant to run natively PC games so this hardware will suffice for its purpose.

Logitech has partnered with both Nvidia and Microsoft to add GeForce now and Xbox Cloud Gaming access to its device. If you have an account on either one of these services you can fully use them on the Logitech G Cloud gaming handheld. You can also play some Android games via the Google play store but the main goal is Cloud gaming.

The price of 350$ USD is not very impressive since STEAM Deck which is a way more capable device is running for 400$ USD, for the difference of only 50$ USD Deck has an advantage, and the price itself is a hard point for selling and if we place into this mix som retro handhelds that go as low as 100$ USD Logitech is in an awkward position. Note that Nintendo Switch is 300$ USD.

In case you don’t know, the Windows Script Host provides capabilities such as batch files but it also includes many other features like it can be used by a user manual as well as created by the operating system to automate the flow of operations in the system. However, there are a lot of errors that could take place in such a process. One of them is the following error:

“Script: <PATH of the VBS Script> Line: x Char: x Error: The description of the error. Code: xxxxxxxx Source: (Source of the error)”

At the time of writing, it isn’t clear yet what the root cause of the error really is but there are several potential fixes you can check out to fix it. You can try to run the System File Checker or set the default value for the .vbs key, or troubleshoot the problem in a Clean Boot State. You could also try to repair Install Windows 10 or scan your computer for malware. For more detailed instructions refer to the following options.

Option 1 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 2 – Try setting the default value for the .vbs key

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_CLASSES_ROOT.vbs
• From there, double click on the default string and change its Value data to “VBSFile”.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 3 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Try to repair install Windows 10

• First, you have to click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Option 5 – Try scanning your computer using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the Windows Host Script error. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:

“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”

This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.

• In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
• Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
• Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.

TCI/IP or as known as Internet protocol is one that controls packets that are sent over the internet and makes sure that each one has reached its destination so you can pleasantly browse your favorite websites. The setting for the given protocol is stored locally on your machine and most of the time, everything works fine and good, but sometimes, these settings can get corrupted.

Malware or other software can temper with setting making TCP/IP making it wrong and throwing nondescript connection errors in your face. If you are faced with this issue worry not because fixing this issue is really easy.

Before we actually go and fix the issue please do scan your system with your protection suite just to be sure that if there is any kind of malware on the system it is properly removed from it.

Resetting TCP/IP

First thing is to open search and find PowerShell, press the Windows key on the keyboard, and type in PowerShell so search results are shown. Click on Run as administrator to open PowerShell in elevated mode.

Once PowerShell is opened type indie it:

netsh IP reset and press ENTER. The task will start executing and at this point you will see a lot of Resetting, OK! messages. Once everything is finished restart your PC and you are good to go.

To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

• Tap the Win + I keys to open the Windows Settings app.
• Then navigate to this path, Personalization > Start.
• Next, scroll down to toggle off the “Use Start Full Screen” option.
• After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

• Open Command Prompt with admin privileges first.
• Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
• The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

• Tap and hold the power button for about 30 seconds.
• Then release them after 30 seconds.
• After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
• Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

• In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
• Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
• From there, look for the DWORD named “SignInMode” and double click on it.
• Set its value to “1” and its base as hexadecimal.
• After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
• Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
• Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

• Go to Settings and navigate to System > Tablet Mode.
• After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
• Now restart your computer and see if the issue is fixed.

If you are trying to copy a folder or file in your Windows 10 computer but encountered an error that says, “There is insufficient disk space to complete operation”, then you’ve come to the right place as this post will walk you through how you can fix the error. This kind of problem could be due to lack of disk space, corrupted disk, and many more. In such cases, this error usually pops up when you move or copy a file or folder to a particular location. There are several potential fixes you can check out to fix this error. You can try to run the Storage Sense or Disk Cleanup or try copying or moving the file in a Clean Boot State. You could also try formatting the given partition to NTFS. For more information, refer to each one of the options provided below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the “There is insufficient disk space to complete operation” error.

Option 2 – Restart your computer in a Clean Boot State

If the first options didn’t work and you still see the “There is insufficient disk space to complete operation” error when you copy folder or files, you can try putting your computer in a Clean Boot State and then again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect copy the folder or file once more and check if the error is now gone.

Option 3 – Try formatting the given partition to NTFS

Even though this option may take a lot of your time, it is proven to fix the “There is insufficient disk space to complete operation” error as reported by many users who also went through the same dilemma. So if the removable disk is showing the same error message no matter which computer you insert it, you might have to format the drive with the help of Command Prompt. But before you do that, you must know that all the contents of your drive will be permanently deleted after you format it.

• Tap Win + R to launch Run.
• Type in cmd and then tap Enter or click OK to open the Command Prompt.
• And in the elevated window of Command Prompt, type in the following command:

format F: /fs:ntfs

In the command given above, “F” is the drive letter and “NTFS” is the file system you want. Just remember to replace “F” with the drive letter you want to format as well as the file system you prefer. Brace yourself as this process might take quite a while even if you only have a 4 GB USB drive – so you must not close the window under any circumstances as the drive might get corrupted and wait for the process to finish.

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

• Right-click on a .docx file and select the “Open with…” option.
• After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
• Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
• Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
  • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
  • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16

• Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
• From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
  • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
  • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13

• Once you’re done, tap Enter and then close the Registry Editor.
• Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

• Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
• After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
• Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
• From there, look for the following files and delete them.
  • iconcache_32.db
  • iconcache_48.db
  • iconcache_96.db
  • iconcache_256.db
  • iconcache_1024.db
  • iconcache_1280.db
  • iconcache_1600.db
  • iconcache_1920.db
  • iconcache_2560.db
  • iconcache_exif.db
  • iconcache_idx.db
  • iconcache_sr.db
  • iconcache_wide.dd
  • iconcache_wide_alternate.db
• Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

• Open Control Panel and click on Programs and Features.
• Next, right-click on the Office program that you want to repair which in this case is, Word.
• Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
• Wait until the process is done and then reboot your computer.

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
• After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
• Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
• Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.