Fix INVALID_POINTER_READ_c0000005 atidxx64.dll

System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:

• Press ⊞ Windows + X to bring up the Windows menu.
• Click on command prompt (admin)
• In the command prompt window, type the commands below and hit Enter after each line:

net stop vss net start vss

Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:

1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.

Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.

Error Code 0xC004C020 (Code 0xC004C020) – What is it?

Error code 0xC004C020 (Code 0xC004C020) is an error that occurs when you attempt to activate a copy of Windows 7 with a key, but the key has already been activated multiple times. When receiving this error code, it means that you are trying to exceed the number of times that the Windows 7 key is allowed to be activated. Common symptoms include:

• Attempting to install Windows 7 with a key and a dialog box with the code 0xC004C020 is displayed.
• The computer is unable to install Windows 7 with the key.
• Certain features will refrain from working until the correct key has been entered.

Solution

Error Causes

Error Code 0xC004C020 occurs when you are not able to install Windows 7 using a previously purchased key code that has been installed numerous times previously on the same computer.

• You are not able to use your previously used key to install Windows 7.
• You have used the Windows 7 key the maximum number of times allowed.

Error code 0xC004C020 simply means that the Windows 7 code that you are trying to use to install Windows 7 has already been used the maximum number of times allowed, even when installing it on the same computer that it was previously used on. This would indicate that the key is what is known as a volume key- meaning that there is a cap on the number of uses.

Further Information and Manual Repair

Many people encounter this problem when they are doing software development or testing and need to reinstall Windows 7. Some people might also encounter this error code when installing Windows 7 with a key that was used too many times previously. It should be noted that there are several ways to fix this problem, but if nothing is working, you should contact a computer repair technician.

Method One

Activate by phone- the long method.

1. Click the start button, right-click Computer, click Properties, and then click Activate Windows.  This will open Windows Activation.
2. Click on “Show me other ways to activate”.
3. Find and enter the Windows 7 key, then click Next.
4. Click on “Use the automated phone system”. If you are prompted for an administrator password or a confirmation, confirm or type the password now.
5. Select the location nearest to you and then click the Next button.
6. There will be a list of available phone numbers, choose one and call it. There will be an automated system that will guide the activation process.
7. Enter the installation ID when prompted, it will be listed on your computer screen.
8. The phone system will give you a confirmation ID, write this down.
9. Type this confirmation ID into the space that is provided by step 3. This will be in the activation dialogue. Then, click NEXT and follow the instruction.
10. If this is not successful, stay on the line and be transferred to a customer service representative that will assist you.

Method Two

Activate by phone- this is a much simpler method.

1. Click on Start, type: slui.exe 4 into the Search box
2. Press Enter on the keyboard.
3. Pick your country.
4. Choose the Phone Activation option; stay on hold to speak with a customer service representative.

Method Three

Error code 0xC004C020 occurs if you have used your Windows 7 activation key on multiple computers, or multiple times on the same computer. You are not allowed to exceed the uses of the key—you should consider purchasing a new key if this is the case. A Windows 7 key is available for purchase online through the Microsoft website, in the shop section. The new product key must then be activated within 30 days, or it becomes no longer valid. It can be activated online or through the telephone. If it is not activated on time, features will stop working until the new key has been activated. This should be the last resort method, as you should not have to purchase a new Windows 7 key code if it is not necessary. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Xpcom.dll Error Code - What is it?

To understand the Xpcom.dll error better, first, you need to know what Xpcom.dll file is. Xpcom.dll is basically a typical DLL (Dynamic Link Library) file. It is associated with Firefox developed by Mozilla Foundation for the Windows Operating System. DLL file contains small programs similar to exe (executable) files. Just like any other DLL file, Xpcom.dll helps loads and run programs smoothly. Xpcom.dll functions as a shared file that can be used to run multiple programs on your PC. Xpcom.dll error code occurs when Windows cannot properly load the xpcom.dll file. The error may pop up on the screen in any one of the following formats:

• "Xpcom.dll not found."
• "The file xpcom.dll is missing."
• "Cannot register xpcom.dll."
• "Cannot find C:\Windows\System32\xpcom.dll."
• "This application failed to start because xpcom.dll was not found. Re-installing the application may fix this problem."
• "Xpcom.dll Access Violation."
• "Cannot start Firefox. A required component is missing: xpcom.dll. Please install Firefox again."

The xpcom.dll error can occur during program installation or while rebooting your PC or when shutting it down.[/section]

Solution

Error Causes

It is difficult to narrow down a single cause of this error code simply because the Xpcom.dll error code may be triggered due to several reasons. Some of the common causes include:

• Invalid or corrupt xpcom.dll registry entry
• Viral infection
• Outdated PC drivers
• Another program overwrote the required version of xpcom.dll
• Xpcom.dll file is accidentally deleted or uninstalled
• Mozilla Foundation hardware failure

Further Information and Manual Repair

Here are the best, quick and easy DIY methods to resolve Xpcom.dll error code on your system within minutes:

Method 1: Update Window Drivers

To resolve the xpcom.dll error on your system, try updating Window drivers. To do this simply use the driver update wizard from within Device Manager. The driver update wizard walks you through the entire drive update process, making it easy and hassle-free for you to update drivers.

Method 2: Download and Install Xpcom.dll File

Since DLL are shared files and used to run and load multiple programs, it is possible that you might have accidentally removed this file while uninstalling a program on your system. This is the reason why the Xpcom.dll file goes missing. To retrieve the Xpcom.dll file simply go to the recycle bin. Reinstall the deleted program. However, if it still doesn’t resolve the error, then it is advisable to download and install the Xpcom.dll file from a trusted DLL file website over the internet.

Method 3: Scan for Viruses and Repair the Registry

If the error code occurs due to malware infection or is related to registry issues, then simply download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with 6 scanners including a powerful antivirus and a registry cleaner. It is compatible with all Windows versions. Simply run it to remove all types of viruses infecting your system and clean/repair the registry. Click here to download Restoro and resolve the Xpcom.dll error on your PC.

As you know, Windows allows you to share files between systems that are on the same network even though they are not connected physically. All you have to do is to make sure that the folder administrator allows access to the intended use and that your computer should be connected to the internet. Once you meet these conditions, you can share files between systems. However, recently a number of users reported that despite fulfilling these conditions, they end up getting errors instead when they try to access the shared drive. The error states:

“Error code: 0x80070035. The network path was not found.”

One of the common causes of this error is the antivirus program or the Firewall installed on your computer. It could also be that the drive is not shared in the first place or there are some issues with your network drivers. Whichever the case is, here are some potential fixes you need to check out to fix the Error code: 0x80070035.

Option 1 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error code: 0x80070035 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 2 – Check if the drive is shared

Before you further troubleshoot the problem, make sure that the drive you are trying to access is shared first. To do so, follow these steps:

• Right-click on the folder and select Properties.
• Go to the Sharing tab and check the status of the Network File and Folder Sharing.
• And if the status is “Not Shared”, you need to select Share.
• Next, select the intended Network User for sharing the file and choose the permission level for the user.
• After that, click on the Apply and OK buttons to save the changes made. You or the intended user should now be able to access the shared folder or file.

Option 3 – Try to ping the IP address of the targeted computer

Even though the shared folder or file is shared correctly, it is possible that the network channel is not connected properly which is why you have to test it by pinging the IP address of the targeted computer from the primary computer.

• Tap the Win + R keys to launch the Run dialog box.
• Type “cmd” in the field and tap Enter to open Command Prompt.
• Next, type the “ipconfig/all” command and tap Enter to execute it. This will populate various details.
• From the given details, take note of the IPv4 address.
• Afterward, open Command Prompt on the primary computer and then type the “ping <IPv4 address of the target computer>” command and hit Enter.
• Now check if you get 4 confirmation replies or not. If not, you can try to access the Network Adapter Troubleshooter.

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Verify if Network Discovery is enabled

All you have to do is go to Start > Settings > Network & Internet and from there, click on the “Change connection properties” option and shift the radio button for Network profile to Private. After that, check if folder sharing is now working.

Option 5 – Try to modify the Network Security settings

There are times when the Network Security settings interfere with the folder or file sharing process. And if that’s the case, you can modify it to resolve the problem. How? Refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “secpol.msc” in the field and tap Enter to open the Local Security Policy manager window.
• After that, go to Local Policies > Security Options located on the left pane.
• Next, double click on Network security: LAN Manager authentication level in the right pane to open its Properties.
• And then select the “Send LM & NTLM-use NTLMv2 session security if negotiated” option from the drop-down menu.
• Now click on Apply and OK buttons to save the changes made.
• Reboot your computer.

Option 6 – Try to enable NetBIOS over TCP/IP

• Tap the Win + R keys to open the Run dialog box.
• Then type “ncpa.cpl” in the field and tap Enter to open the Network Connections window.
• After that, right-click on your network and select Properties.
• Next, double click on Internet Protocol Version 4 and click on the Advanced button.
• From there, go to the WINS tab and shift the radio button to Enable NetBIOS over TCP/IP.
• Now click OK to save the changes made and then restart your computer.

Option 7 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing Error code: 0x80070035, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”

You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.

• In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that, execute this command: exe /convert /allowfullOS
• Now, wait until the process is completed since you can track its process on your screen.
• Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
• Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.

Windows has tendencies to remember WIFI passwords so it can reconnect automatically to them. But from time to time we change passwords and Windows does not let us change it since he has network remembered. In this case, we will not be able to connect to the internet. In this helpful guide, we will let you know which steps you will need to take in order to solve this issue and to be able to connect to the internet again.

1. Restart Modem

   First thing first, restart your modem. Windows might see it as a new network and offer you to type in the password for it.

2. Update driver

   Sometimes the issue could be due to driver problems, open device manager and update WIFI driver or reinstall it.

3. Reset WIFI password

   Press ⊞ Windows + R type “Control” > hit Enter. Now click Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on the connected Wifi and select Status. Click Wireless Properties, change the password from the Network security key section, and then click OK to reset your WiFi password.

4. Forget the network

   Click on Start > Settings > Network & Internet > Wi-Fi. Click the Manage known networks link Select the network you are looking for Select Forget.

5. Delete your WIFI profile

   Press ⊞ Windows + X to open the secret menu and click on Command prompt (admin) In command prompt windows type: netsh wlan show profile netsh wlan delete profile name=<profile name> Reboot

This post will guide you in what to do if you are trying to share the internet connection from your Android smartphone to your Windows 10 computer but USB tethering is not working. Although you can always connect your Android phone to your computer using a USB cable, you still won’t be able to access the internet. However, if you’ve already enabled the USB tethering option in your smartphone, you should be able to access the internet but if you still can’t then you can fix this issue by reading this post. There are several potential fixes you can check out to fix the USB tethering issue. You can try running both the Internet Connections and Network Adapter troubleshooters or try installing the USB RNDIS adapter or disable any unnecessary network adapters.

Option 1 – Try to run the Internet Connections and Network Adapter troubleshooter

There are various built-in troubleshooters in Windows 10 that can help fix system issues. Since you are dealing with an internet connection problem, you can try running both the Internet Connections and the Network Adapter troubleshooters. To run them, follow these steps:

• Go to Settings > Update & security > Troubleshoot.
• From there, you can select the Internet Connections troubleshooter.
• Click on the Run troubleshooter button to troubleshoot the problem.
• Wait until the troubleshooter is done identifying and fixing the problem automatically.
• Then follow the next on-screen instructions that may appear.
• Once it’s done, check if the USB tethering issue is now fixed.

Note: You can also try to run the Network Adapter troubleshooter. It is also located under the Troubleshoot section. Just scroll down until you see it and then run it.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve the USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.

• Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
• Right-click on it and then select the “Update driver” option.
• Then select the “Browse my computer for driver software” option.
• After that, select the “Let me pick from a list of available drivers on my computer” option.
• Now uncheck the checkbox for “Show compatible hardware”.
• From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
• Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
• Now click on the Close button and restart your computer.

Option 3 – Try disabling any unnecessary network adapters/connections

Assuming that your Ethernet connection is showing ping loss which indicates that the internet is not stable. In such time, if you use the USB tethering functionality, you won’t be able to access the internet connection from your smartphone. The internet connection will be frequently disconnected since your computer gives priority to the Ethernet connection. Thus, you have to disable the Ethernet connection temporarily.

• Right-click the network icon on your Taskbar and select the option “Network and Sharing Center”.
• After that, click the network connection. And then click the Disable button from the status box that opens.
• After that, check if you can now connect to the internet or not.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.

Error Code 0x8007267C – What is it?

Error code 0x8007267C is specific to Windows 10. This error is triggered when no DNS server is currently configured in your network settings during the Activation process. If you are fairly confident in your ability to address command-line tools and networking issues, you can follow the steps below to try to remedy the error code on your own. If not, you may need to contact a qualified technician in order to resolve the error successfully.

Solution

Error Causes

The cause of Error Code 0X8007267C within the Window 10 system is fairly straightforward. Windows Activation requires a valid DNS server to be configured in order to complete the Activation process; if one is not available or properly configured, then you may see this error code and Activation will fail.

Further Information and Manual Repair

The following methods may help you to resolve this error, but you’ll need to have some familiarity with command-line tools to complete the steps successfully. If these methods do not work or if you are uncomfortable in using the command prompt, you may need to consult a technician to fully resolve this particular error code on the Windows 10 system.

Method 1: Register a DNS server within your network properties and test the connection.

In order to resolve this error code, client connectivity to a DNS server must first be established. The following steps may help you to determine the root problem with your connectivity status:

1. Open a command prompt, after which you'll run IPCONFIG /all
2. Verify the following values: The IP address that has been assigned, the DNS server, the subnet mask, and the default gateway. Compare each to ensure that all are set with the values that correspond to your specific environment
3. Check for basic IP connectivity to the DNS server using the PING command. In using the PING command, utilize the address of the DNS server found in Step 1

ping <DNS Server IP address>

If basic connectivity to the DNS server in question is failing, then you will need to resolve that issue before going further in the process.

After troubleshooting the above basic connectivity issues to the DNS server, you can reattempt Windows Activation by using the command below from within an Elevated Command selection:

cscript windowssystem32slmgr.vbs -ato

If the steps above did not work for you, you may want to try the steps found in method 2.

Method 2: Use phone-based authentication with a MAK (multiple activation key).

If a DNS server is not connected to your network, you can use an alternative method to complete the Windows Activation process. Bypass Method 1 by using a MAK product key instead to activate the volume license installation. Certain MAK product key providers have a variation on the specific key numbers that you will need to use. If you are using TechNet media or MSDN media, you will have to change the product key listed to the product key provided. The product keys provided by either TechNet media or MSDN media for Windows Server 2008 or for Windows Vista Enterprise will be the MAK product key that you will enter in a later step.

Like the previous method, you will need to have some familiarity or confidence in your ability to operate Command Line tools before proceeding. Once you have found your MAK product key, you’ll need to open a command prompt and use the following command to change the product key to match the MAK product key, which should look something like the example below:

            slmgr –ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

After completing the product key change, use the following command to initiate the phone activation wizard, thereby completing the activation of the system:

            slui 04

The activation wizard should be able to walk you through the remainder of the process in a step-by-step manner. In addition to appearing as an error code in Windows 10, this particular error may apply to multiple versions of Windows, including:

• Windows 7 Enterprise
• Windows 7 Enterprise E
• Windows 7 Enterprise N
• Windows 7 Professional
• Windows 7 Professional E
• Windows 7 Professional N

Steps to address the error code may be different in any of these other versions of Windows. If you have difficulty in resolving the error effectively, seek professional technical help.