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Fix Failed to create a graphics device Error

As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error.

It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer.

To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.

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Fix Windows Activation Error 0x80070005
Windows uses 2 types of keys for its activation, KMS or MAK. These keys should work without any issues since they are elevated with higher permissions but in some cases, they are by accident run without their proper permission, and then we have access denied error or error 0x80070005 To resolve this issue please first check if not by any chance your antivirus or firewall is preventing slmgr.bs file to access the right permissions, that being said if the previous solution is not working note that you have to be an administrator of the system or have administrator privileges. As an administrator, you will have to use Software Licencing Management Tool or short SLMGR.VBS, a VBS file in Windows used for its activation purposes. As an administrator, open Command prompt with admin permissions and then run slmgr.vbs This will make sure that activation goes through, make sure to use proper options like:
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How to Fix the Error 550

Error 550 - What is it?

Error 550 is an SMTP (Simple Mail Transfer Protocol) outgoing server error code. It usually occurs when you try to send emails through your Outlook account and the email message encounters a relay error. The email returns back without being delivered with a 550 error message. The error message is prompted as either of the following:
"550 Requested action not taken: mailbox unavailable" "550 5 2 1 mail from refused spam site"
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Solution

Restoro box imageError Causes

There are multiple reasons for this error message including:
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  • Incorrect SMTP Server settings
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Solution 1:

There is no need to panic when you encounter error 550. Sometimes the error message may occur because you inserted the wrong/ incorrect email address of the recipient. In such a case, cross-check the recipient’s email address to verify if it is correct. If not, insert the correct address and try sending the email again.

Solution 2:

If the error still persists, try other methods to resolve it. Sometimes error 550 can also occur due to incorrect SMTP settings. Fix it to resolve the error. This can be done by opening your Outlook settings Tools and Accounts option. Now go to view/change the email account for the email account you are having problems with. After that check, the SMTP server is set to mail.yourdomain.com. Then click more settings and then click the outgoing server tab. See if the ‘My server requires authentication for the outgoing server’ is checked. If not, then check on it. Then simply save to confirm changes. Now try emailing again. Hopefully, this will resolve the issue.

Solution 3:

Another reason for the error occurrence can be ISP blockage. When the junk email volumes increase, network administrators (the people who are responsible for managing ISP servers) place restrictions on SMTP email servers to prevent spam on their network. If this is the reason, contact your ISP administrator to resolve the issue.

Solution 4:

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Cleaning outside case & redusting inside

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Cleaning it inside

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Thermal paste and cable management

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Peripherals

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100sOfRecepies is a Browser Extension developed by MindSpark Inc. that provides users with hundreds of recopies for breakfast, lunch, dinner, and dessert. This extension may appear very handy at the start, however, it may monitor your browser activity, and send it back to the developer to better serve ads. This extension injects itself into the System Registry allowing it to run each time your computer is restarted.

While browsing the internet with this extension installed you may see additional ads, sponsored links, and pop-up ads displayed in your browser. Many anti-virus scanners have detected this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

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Major symptoms that your web browser has been highjacked

The typical symptoms that indicate having this malware on your computer are: 1. the browser’s home page is changed 2. bookmark and the new tab are also modified 3. the default search engine is changed and the browser security settings have been lowered without your knowledge 4. find new toolbars which you did not add 5. unstoppable flurries of pop-up ads show up on your personal computer screen 6. your web browser gets slow, buggy crashes often 7. Inability to navigate to certain websites, particularly anti-malware and also other security software webpages.

How does a browser hijacker infect a computer?

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Browser Hijacker Malware – Removal

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Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

All malware is bad, but certain kinds of malicious software do a lot more damage to your PC than others. Some malware sits in between your computer and the internet connection and blocks some or all sites which you want to check out. It would also block you from adding anything to your machine, especially anti-virus programs. So what to do when malicious software keeps you from downloading or installing Anti-Malware? Do as instructed below to eliminate malware through alternate ways.

Eliminate malware in Safe Mode

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Switch over to an alternate web browser

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Install and run anti-malware from the Thumb drive

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Protect Your Computer and Privacy With SafeBytes Anti-Malware

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Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of 100sOfRecepies manually rather than using an automated software tool, you may follow these simple steps: Navigate to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of web browser extensions, you can easily remove them through your browser’s extension manager. You may also want to reset your web browser settings, as well as delete browsing history, temporary files, and internet cookies. To ensure the complete removal, find the following Windows registry entries on your system and delete them or reset the values appropriately. Please keep in mind that only advanced users should try to manually edit the registry because incorrect file removal leads to a major problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing deletion. It is recommended that you carry out the removal procedure in Safe Mode.
Files: %Documents and Settings%\All Users\Application Data0sOfRecipes Toolbar virus %program files %\internet explorer\ 100sOfRecipes Toolbar\[random].mof %program files (x86)%0sOfRecipes Toolbar \ %programData%\suspicious folders\ %windows%\system32\driver0sOfRecipes Toolbar %app data%\ 100sOfRecipes Toolbar virus\ Registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\EAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18]ProductName=100sOfRecipes Toolbar [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EAF386F0-7205-40F2-8DA6-1BABEEFCBE89] DisplayName=100sOfRecipes Toolbar [HKEY_USERS\S-1-5-21-3825580999-3780825030-779906692-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\50f25211-852e-4d10-b6f5-50b1338a9271] DisplayName=100sOfRecipes Toolbar
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An Easy Guide to Fixing Error Code 12

Error Code 12 - What is it?

Error code 12 is a typical Device Manager error code. It usually pops on the computer screen when the computer experiences device driver problems or system resource conflicts.

Error code 12 is mostly displayed on the computer screen in the following format:

‘This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system.’

Solution

driverfix boxError Causes

The error code 12 occurs when 2 devices installed on your PC are accidentally assigned the same I/O (input/output) ports or the same direct memory access channel.

This assignment is known to be made either by BIOS (Basic Input/output system) or by the operating system. It can sometimes be assigned by a combination of the two. Also, code 12 can also appear on your monitor screen if the BIOS didn’t allocate enough resources to the device.

Although this error code is not fatal, it is nonetheless advisable to fix it immediately to avoid inconvenience and hassle. This error is most likely to lower and hamper the performance of your system.

Further Information and Manual Repair

Here are some of the easiest and most effective do-it-yourself methods to resolve error code 12 on your PC. To perform these fixes, you don’t have to be technically sound or a computer programmer for that matter. Simply follow the steps to fix the problem right away.

Method 1 - Use the Troubleshooting Wizard to identify the Conflict

To repair error code 12, simply go to the start menu and type Device Manager in the search box. Now go to the Device Properties dialog box. After that click on the ‘General Tab’ and now access Troubleshoot to start the Troubleshooting Wizard.

The Wizard will ask you some questions and provide you a solution accordingly. Follow the instructions and resolution steps provided by the troubleshooting wizard to repair error code 12 on your PC.

Method 2 - Disable the Device to Resolve

By disabling the problematic device in the Device Manager, Windows will ignore that piece of hardware. Once disabled, Windows will then no longer assign system resources to that device and no driver/software will be able to use that device.

To disable, go to the Device Properties in the Device Manager and then click the Driver tab. Click disable located at the bottom of the window. Then you will be prompted with a message stating ‘Disabling this device will cause it to stop functioning. Do you wish to disable it?’ Click yes to continue and then click OK to save changes.

Method 3 - Restore Your PC to its Previous State

Another method to resolve error code 12 is to restore your PC to its previous state when it was working properly.

For this, it is important to backup all your data first to avoid data loss issues that are likely to occur during this process. Creating backups manually can be a time-consuming and tedious task. To save time and quicken the process, it is best to install a program like DriverFIX.

DriverFIX is a user-friendly and intuitive device driver management software that helps backup all your data automatically and efficiently, while simultaneously restores your PC back to its previous state before you encountered problems.

Click here to download DriverFIX on your system to resolve error code 12

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One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"
Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"
Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.
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How to Fix Windows Upgrade error 0xa0000400
If you encounter an error code of 0xa0000400 while trying to upgrade your Windows 10 computer using the Windows 10 Upgrade Assistant or the Windows 10 Media Creation Tool, then you might find this post useful as it will guide you in resolving this problem. When you get this error, you will see the following error message:
“Something went wrong You can contact Microsoft support for help with this error. Here is the error code 0xa0000400.”
As you know, keeping your computer up to date with all the Windows Updates is important and is imperative especially if you are experiencing a couple of issues like the Windows Upgrade error 0xa0000400. At the time of writing, there is no specific cause that has been found for this error. However, there are some potential fixes that might help you. You can try to recreate the Windows 10 installation USB and get the ISO files or you could also get a newer version of the Windows Media Creation Tool, or turn off your internet connection at a specific time or run the Windows Update troubleshooter. For more details, refer to the options given below.

Option 1 – Try to recreate the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try turning off the Internet connection at a specific time

You might want to turn off your internet connection at a specific time. This option can be quite tricky so what you need to do is to disconnect the internet connection when the update is downloaded using the Windows Upgrade tool. It’s actually okay since all the files you need would be downloaded safely and the Windows Upgrade tool will be the one to install the newer updates using those files.

Option 3 – Try to get a newer version of the Windows Media Creation tool

You can also fix the Windows Upgrade error 0xa0000400 by using the latest version of the Windows Media Creation tool. And so if what you have is an older version, you need to update it in order to resolve the error and upgrade your Windows 10 computer.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files in your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
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Malware Guide: How to Remove Webguard

What is Webguard?

Developed by Interesting Solutions, Webguard is a tool supposedly used for tracking those online who’ve developed a habit of tracking you. The application would provide logical analysis into a user’s website history, providing insight on what websites you’ve visited and also how persons are able to track your every move while browsing. While Webguard is unable to dispose of who specifically is tracking your computer usage, they’re able to determine what computer installed tracking codes or cookies on your computer system. In this case, it’s then left up to the user’s discretion to determine who they want to allow or block from tracking their online use.  Overall, this application allows the user some measure of freedom and control over their online experience. Like any other application, however, which has landed themselves a spot on Virus Total, Web guard has hidden agendas. At a distance, Webguard installs a service for Windows but later distributes advertisements. Technical details about Webguard include:
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of Webguard Potentially Unwanted Program

While Webguard claims to track your computer usage, information reported by the application isn’t sufficient for the common computer user. This brings us back to the ulterior motive or principal objective of developing Webguard – to advertise and generate revenue from clicks made by users on Ads displayed on Internet Browsers – namely Chrome, Internet Explorer and Firefox. Why should a computer user remove Webguard? Simply, it compromises one's Internet privacy and security and it keeps abreast of your Internet history. If you’re online for an extended period, you’ll see what Webguard does. While the publishers behind the application did not alert users to the use of web beacons, cookies for tracking, and other related tracking technology, that’s not why Webguard is considered unwanted. The program is potentially unwanted because of the unpredictable advertisements it displays. Not all sites are trusted and so it’s difficult to determine, in some cases, what websites are legit for business.

Remove Webguard with Spyhunter

In most cases, at least from what I’ve seen, Webguard is installed as a single application. After it was installed for this assessment, it could be found in ‘All Programs”. This meant that one could manually delete the application from their computer system (see manual steps below). However, is that really sufficient to completely rid your PC of Webguard’s blueprints? While you might opt to remove Webguard manually – maybe because it’s more economical – an automated process is able to completely eradicate hidden threats from Webguard. In comparison to manually removing Webguard, Spyhunter penetrates your computer system for all infections. In most cases, nasty threats are unable to be removed manually. Additionally, Spyhunter not only removes installed threats, but it detects incoming ones – hence, acting as a preventative tool. Furthermore, Spyhunter detects cookies placed on your computer by Webguard. These are all undetectable threats and so an automated tool, as Spyhunter, should be used to remove Spyhunter effectively from your computer.

Manual Steps for Removal of Webguard

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: Locate the CONTROL PANEL on your computer using the SEARCH option.
  • Step 2: Once the search box appears , input 'CONTROL PANEL'.
  • Step 3: The Control Panel option will then appear. From the menu, choose the "Programs" option.
  • Step 4: Another menu will appear. Select "All Programs and Features".
  • Step 5: From the 'Programs list', search for the Webguard application.
  • Step 6: Right-click on Webguard when it's found.
  • Step 7:  Choose the "Uninstall" option.
  • Step 8:  Follow the uninstall wizard instructions until the Webguard application is fully removed.
To completely remove Bandoo from your computer, click here to download and install Spyhunter
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HDMI Port not working properly in a Windows PC
HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:
  • First, open the Windows settings app.
  • Then navigate to Update & Security > Troubleshoot.
  • From there, scroll down until you see the Video Playback section and click on it.
  • After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.
On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
  • From there, Windows will automatically check for problems and update the Graphics card drivers.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:
  • You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
  • You can also check if the HDMI cable you are using is still in working condition.
  • You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
  • Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.
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Something went wrong, We couldn’t start
There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:
  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.
  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.
Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.
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