Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it.

When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10

We’ve set your PC back to the way it was before you started installing Windows 10

0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Intel & MS fixed DRM issue with alder lake
Due to its hybrid core technology, the Alder Lake line of processors had some DRM issues with some game titles where DRM protection software detected hybrid core design switching via manager as a hack attempt and prevented the game from working properly. Over 50 titles were affected by this issue, now only 3 remain still affected but it is being worked on them so that can be also resolved. alder lake drmIntel says that the remedy to the issue for these games is the scroll lock fix which can be done so by enabling Legacy Game Compatibility mode from the BIOS of your motherboard. When running the said games, you can press scroll lock to park the E-cores on Intel's Alder Lake Desktop CPUs to get rid of DRM issues. Certain motherboard manufacturers such as MSI and Gigabyte have made this even easier through software tools with which you don't have to access the BIOS. All you need to do is select a button in the tool which works on both Windows 11 and Windows 10 operating systems and you will enable compatibility mode.
Read More
How to Fix Error 12031

Error 12031 - What is it?

Error 12031 indicates that the connection with the server has been reset or is not properly connected. In other words, it signifies that the File Transfer Protocol which is the standard network protocol that is used to transfer files from one host to another over the internet is either reset or not working properly. For example, if you are using a wireless adapter, then you may experience this error code when the adapter loses its association with the access point. The error code is often displayed in the following format:
  • "ERROR_INTERNET_CONNECTION_RESET"
  • "Cannot Connect to the FTP Server"

Solution

Restoro box imageError Causes

Though the error 12031 is largely caused by poor internet connection and failure to obtain files from the FTP server, however, sometimes the error may be caused by invalid registry entries and outdated drivers. Furthermore, it may also be a Firewall issue.

Further Information and Manual Repair

To resolve this issue on your system, we have listed down the best and easy DIY solutions. These solutions are simple to perform and do not require any kind of technical expertise or knowledge. Just follow the steps and you will be able to resolve it in a couple of minutes.

Solution 1: Disable Firewall

If you are unable to connect to the server and you encounter the error code 12031 on your system, then to resolve this issue, disable the Firewall on your PC.

Solution 2: Reset IE (Internet Explorer) Settings

This error is typically experienced by IE7 users.  If you can’t access some websites in Internet Explorer and you come across a 12031 error code, then try resetting your IE settings. To do this, open Internet Explorer, click on tools, and then click on Internet Options. Now go to the advanced tab and select Use Passive FTP. After checking the box, exit and then try accessing those sites that were not accessible before. If after modifying IE settings you are able to access the sites without any error message display, then this means the error is resolved. Nonetheless, if the error still persists, then the error could be generated due to invalid registry entries.

Solution3: Download and Run Restoro

To remove invalid registry entries from your system and resolve the 12031 error immediately, it is advisable to download and run Restoro. This is a new, cutting-edge, and multi-functional PC repair tool integrated with multiple utilities like a powerful registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility scans your PC for all registry errors. It wipes out unnecessary files, bad and invalid registry entries, repairs damaged files, and restores the registry thereby resolving the 12031 error on your PC. This error tool has a user-friendly interface and simple navigations. It is easy to use and compatible with all Windows versions. In addition to this, you can also use it to scan for malicious software and remove malware. It also functions as a system optimizer and boosts your computer’s speed dramatically. Click here to download Restoro on your PC and resolve error 12031 right away!
Read More
Windows 11 Home edition account requirements
Windows 11 has been officially presented during Microsoft’s virtual event on June 24th. Since presentation internet has been pretty live and busy with a discussion about it, some discussions are positive, some not so much but that is expected and it happens always when a new product is presented. One of information that we have about Windows 11 is tied to the home edition of this OS, Windows 11 home edition will require an internet connection at setup, and a Microsoft account in order to be installed and used. Previous versions of Windows could be installed and used with local accounts but it seems Microsoft has abandoned that idea for its new OS. OS will be delivered mostly as updates or via internet download so internet and online requirement make sense but why it cannot use the local account and must have a Microsoft one is beyond me.
Read More
Touchpad Set user settings to driver failed
One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad. This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:
  • In the Start Search box, type “MSConfig” and select System Configuration from the search results.
  • Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
  • Then click the Apply and OK buttons to save the changes made.
  • Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.
Read More
How to Repair Bad_Pool_Header Error

Bad_Pool_Header Error - What is it?

Bad_Pool_Header is one of the types of BSOD (Blue Screen of Death) error codes. This error triggers a problem with Windows memory allocation. When this error message occurs, the screen turns blue and locks the user out of the application running on the system. The computer shuts down or restarts.

Solution

Restoro box imageError Causes

There is no one particular cause for the occurrence of the Bad_Pool_Header error code. It may appear on your system due to multiple reasons such as:
  • Device driver issues
  • Cluttered disk
  • Disk writing issues
  • Faulty memory hardware
Driver issues and disk writing issues occur when your try to update new driver versions. During this process, users often forget to remove the files of the uninstalled version from the registry. And due to the presence of the uninstalled driver files in the registry updating and disk writing becomes an uphill task which leads to the Bad_Pool_Header display on the computer screen. The main database of your system is the registry so you need to keep it clean to avoid disk cluttering. The hard disk clutters because the registry saves all the activities that you perform in your system. It saves junk files, internet history, invalid entries, and other unnecessary files. This occupies a lot of your disk space thus resulting in disk cluttering and faulty memory hardware issues triggering the Bad_Pool_Header. Ignoring the Bad_Pool_Header error is not wise. It is advisable to repair the Bad_Pool_Header right away as it can lead to serious threats like system failure and data loss.

Further Information and Manual Repair

The easiest, time and money-saving way to resolve the Bad_Pool_Header error on your system is to install Restoro. This is a high and multi-functional repair tool that features a powerful inbuilt registry cleaner, anti-virus, and a system optimizer. This tool is the one-stop solution for all your PC-related errors including the Bad_Pool_Header blue screen of death error. Whether it’s a driver issue, faulty memory, or cluttered disk, all the causes triggering the Bad_Pool_Header error code fall under the registry which is why it is recommended to install Restoro. Its innovative and powerful registry cleaner scans detect and repair all the errors related to the registry in one go including the Bad_Pool_Header errors. With this helper, you can easily remove all the unnecessary files cluttering your hard disk and damaging your registry. It wipes out the clutter in seconds and frees up disk space.

Why Should You Clean The Registry?

Sometimes the registry also gets cluttered by malicious software like viruses, spyware, and malware. These may also take up your disk space and prevent you to perform disk writing successfully and also corrupt the registry. The privacy error finding utility embedded in Restoro helps you scan for such malicious software on your system and removes them immediately. It lends the software anti-virus properties. When it comes to using repair tools, many users who are not technically sound often worried. They think it may be difficult to operate. If you think the same way, let us tell you that Restoro is very easy to use. It is integrated with a high-functional yet user-friendly interface complemented by simple navigation.

Restoro Special Features

This makes it simple for all levels of users to operate it regardless of whether they are technically adept or not. Restoro is compatible with all Windows versions. You can download it with ease and run it for scans on any Windows version you have installed on your system. To get started, all you have to do is:
  • Click here to install Restoro.
  • Once the installation is complete now run it to scan for errors like the Bad_Pool_Header
  • After that simply click on the ‘repair’ button to resolve
Read More
Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
  • ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
  • ADSKFLEX_LICENSE_FILE=@localhost
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
Read More
Fix Some apps need to be uninstalled
When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
Read More
How to Fix Error Code 0xc0000001 on Windows 10

Error Code 0xc0000001 – What Is It?

Error code 0xc0000001 on Windows 10 has been reported by some users when attempting to install Windows 10. When you encounter this error, the setup will be in a loop and the error message will keep popping up.

Solution

Restoro box imageError Causes

If you encounter the error code 0xc0000001 while trying to install Windows 10, it most probably be due to corrupted installation file. However, it can also be caused by any of the following:”

  • Damaged SAM file
  • Damaged system files
  • File system integrity compromised
  • Damaged RAM

Further Information and Manual Repair

Here are some methods that will help you fix the error code 0xc0000001 while trying to install Windows 10. Do not perform these methods unless you’re absolutely confident you can do it properly. Otherwise, you might make things worse.

If you’re not that confident, consider seeking advice from a technical expert. If you can’t afford one, you may want to consider getting an automated software to fix the job.

Method 1: Convert drive/partition to GPT

If you need to manually wipe the drive and then convert it to GPT, follow these steps:

  • Step 1: Power down your computer and put your Windows 10 installation DVD or USB drive
  • Step 2: Boot your computer to the USB or DVD key in UEFI mode.
  • Step 3: Once you’re at the Windows 10 Setup, press the Shift+F10 keys. This will open the command prompt window.
  • Step 4: Open diskpart tool from CMD. Just type diskpart and enter.
  • Step 5: Then, type the list disk on CMD again. Press enter. This will allow you to identify your computer’s drive that you want to reformat.
  • Step 6: Choose the drive and reformat it by typing the following on the command prompt:

select disk <disk number> (press enter)

clean (press enter)

convert gpt (press enter)

exit (press enter)

  • Step 7: Proceed with the Windows 10 Setup installation.

Note: when you’re prompted to choose the installation type, make sure to choose Custom. Then, choose unallocated space and click Next. This will automatically start the installation of Windows 10.

Method 2: Use Media Creation Tool to Perform Automatic Repair

Automatic Repair is a Windows feature/utility that allows you to fix certain system problems preventing you from installing or starting Windows. It works by scanning your computer system for any potential problem and tries to fix it.

  • Step 1: Download the Media Creation Tool
  • Step 2: Boot your computer using the Windows 10 DVD, or the System Repair disc. When you’re asked to press any key to boot, just press any key on your keyboard.
  • Step 3: Choose the right time and the keyboard type.
  • Step 4: Click Repair your computer. You’ll see this in the lower-left corner of your screen.
  • Step 5: Choose Troubleshoot from Choose an option screen
  • Step 6: Click Advanced options
  • Step 7: Choose an automatic repair

This will automatically run the utility.

Method 3: Check Hardware Devices

Another possible reason why you are getting this error while installing Windows 10 is due to the connected external hard drives. To fix this, power down your computer. Afterward, unplug and remove all connected external hard drives. If you’re using USB device to install Windows 10, ensure your BIOS is set to boot your computer from the USB.

Method 4: Create New Copy of Windows 10 Installer

Another possible reason why you experience this error is that your copy of the Windows 10 installer is corrupted. To fix this, it’s better to create a new copy of the Windows 10 installer.

  • Step 1: Go to this link
  • Step 2: Click the Download tool now. Choose Run with admin privileges
  • Step 3: On What do you want to do? section, choose installation media for another PC. Click Next.
  • Step 4: Select edition, language, and architecture (32-bit or 64-bit).
  • Step 5: Choose the media you want to use. If you want to use a USB flash drive, make sure the device at least has 5GB of free space. If you’re using an ISO file, you need to save the file first on your computer and then burn the file to a DVD.

Method 5: Use a Powerful Automated Tool

If you still encounter these errors after performing the above methods, find a trustworthy automated tool. As long as the automated tool is powerful and reliable, it will help you fix this error.

Read More
Website isn’t responding to connection
If there are any third-party add-ons or proxy settings that interfere with your Windows 10 computer’s internet connection, then you will most likely encounter a problem where you see an error message saying, “Website is online but isn’t responding to connection attempts” when you try to run the Network Adapter troubleshooter. Like pointed out, this kind of error can be caused by some proxy settings that prevent the connection. On the other hand, it could also be caused by some third-party add-ons. To fix this error, read on as this post will guide you on what you can do to fix it. You can try to turn off the proxy settings or disable the add-ons on your browser. You can also try resetting both the TCP/IP and DNS as well as reset the network. For more details, refer to the options provided below.

Option 1 – Try to turn off the proxy settings

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try disabling the add-ons or browser extensions

The next thing you can do to fix the problem is to disable any extensions or add-ons on your browser. For instance, if you are using Chrome, here’s what you have to do:
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 3 – Try to update the Network Adapter Driver

Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 4 – Try to reset the TCP/IP and the DNS cache

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:
  • In the Windows start to search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, execute this command: netsh int ip reset resettcpip.txt
  • Next, execute this second command: ipconfig /flushdns
  • Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Try to reset the Network

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
Read More
Fix Generic PnP monitor driver issue
Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.
  1. Reconnect monitor

    Always try this first, just by unplugging the monitor and then plugging it back may resolve the issue, if the monitor was not detected properly the first time, there are very high chances that this method will resolve the issue.
  2. Check if the Device Manager is reporting an error and update the driver

    If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. keyboard with windows and x marked Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
  3. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.
  4. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed
  5. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status