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Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it.

When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10

We’ve set your PC back to the way it was before you started installing Windows 10

0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

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Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
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When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
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Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
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How to Fix Windows 10 Error C1900107

Error Code C1900107 – What is it?

Error code C1900107 is associated with an issue with upgrading to Windows 10. If you are trying to upgrade your Windows 7, Windows 8, or Windows 8.1 to Windows 10, you might have trouble doing it and you might come across this error C1900107. The error prevents you from upgrading to Windows 10 no matter what you do. Common symptoms of this error:
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  • The update process ends suddenly and a message says “Failed: 1 update. Errors found: Code C1900107. Windows Update encountered an unknown error.”
  • The update process fails after trying multiple times.

Solution

Restoro box imageError Causes

Following reasons may be responsible for this error:
  • There is not enough space for Windows 10 files in the primary drive
  • There is not enough space in System Reserved Partition
  • Windows 10 files are faulty or corrupt

More Information and Manual Repair

Method 1:

Clean boot Windows 8 and Windows 8.1: Whenever you get some unexpected behavior on your Windows 8, the first thing you should do is try to resolve the issue by taking a diagnostic approach. Plenty of factors can be the cause for issues like slowdowns, BSODs, computer freezes, sudden reboots, etc. The best way to detect the problem is to perform a clean boot. Using a clean boot, you can find out if the Operating System is damaged by some third-party app or bad driver. You can exclude the influence of these factors and prevent them from loading. You should do 2 things before you proceed with the clean boot. First, check if any third-party application is causing the problem. If you disable all third-party apps from startup, it will help eliminate software conflicts.
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  • Type MSConfig in the dialog box and click "OK".
  • The System Configuration utility will appear on the screen.
  • On the services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
  • On the startup tab of the System Configuration dialog box, tap or click Open Task Manager.
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Now, close MSConfig.

Method 2:

The second step is a Safe boot. Follow the steps below for a safe boot:
  • Press Win + R shortcut keys on your keyboard. The Run dialog will appear on the screen. Type MSConfig and press Enter.
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Method 3:

For this method, you will need to find the $Windows.~BT Folder in your primary drive which is C:. This folder might contain corrupt files which are preventing you from installing Windows 10. The folder is hidden and we need to unhide it. Follow the steps below:
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  2. Now from the top option click on View, The Check the Box that says Hidden items.
  3. Now you will be able to see hidden files and folders. Navigate to C:$Windows.~BT and Rename the folder to something like $Windows.~BT1.
  4. Now, try downloading Windows 10 again. The installation process should go through this time without any errors like code C1900107.
Method 4: If the above methods fail, try this method:
  1. Go to C:\Windows\Software Distribution\Download. Now delete all the files from this download folder. Remember, do not delete the folder itself, and just delete the files.
  2. Now, delete the $Windows.~BT Folder. This might ask you for administrator permission. Simply click yes.
  3. Now try to install or upgrade to Windows 10. This method should work fine and there should be no error code C1900107.
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Speculation and answer from Activision Blizzard

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System File Checker:

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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
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    • Dism /Online /Cleanup-Image /ScanHealth
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    • Texture filtering as low as possible while still being playable
    • Ambient occlusion as low as possible
    • Shadow all to Low / Lowest
    • Model detail low
    • Effects detail low
    • Volumetric lighting / Dynamic spot shadows Disabled
    • Ragdolls low
    • Impact marks the lowest
  • Make sure other applications are not placing overlays (Discord, GeForce, Xbox Gaming)
  • Clean your temporary files and uninstall other games to give your PC room to have the game run.
  • Don’t use products like CCleaner as they may remove necessary files from your computer.
  • Closeout of Chrome when you’re playing the game or follow our guide on Optimizing Chrome Performance
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Fixing the We can’t find a USB flash drive
One of the preferred ways to upgrade Windows 10 is by creating a bootable USB drive. However, you might change your mind when you encounter an error during the Windows 10 Setup that says, “We can’t find a USB flash drive”. Worry not for this error can be fixed using some suggestions that will be provided in this post. The funning thing about this error in Windows setup is that the computer says it’s not there when it’s clearly there. To fix this problem, you need to check if the USB device is accessible on your computer or you can also try a different USB device. In addition, you could check if there are any issues with both the USB 3.0 and USB 2.0 ports as it could be the reason why you’re getting the error or fix the bad sectors in the USB drive as well as see if the USB drive is set as the primary drive.

Option 1 – Try to check if the USB is accessible on your PC

The first thing you can do to resolve the problem is to check if you can access your USB device from your computer. All you have to do is open File Explorer and check if the USB device is listed there or not.

Option 2 – Try to connect a different USB device

The next thing you can do to fix the error is to try connecting a different USB device, specifically the one that has more significant storage space. You also have to make sure that it’s working on a different PC.

Option 3 – Fix any issues with the USB 3.0 and 2.0 ports

Although the USB 3.0 ports are compatible with the USB 2.0 ports, it does not necessarily mean that there wouldn’t be any problem when you use them which is why it’s best to fix any issues in them or better yet, use a compatible drive.

Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 5 – Try checking if the USB is set as the primary drive

You might also want to check if the USB drive is set as the primary drive because if it is, then it won’t appear on the list. It could also be that the USB drive has a primary disk in it. To undo it, you need to use the DISKPART utility.
  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • Next, execute the “diskpart” command to initiate the DISKPART utility.
  • After that, type the “list disk” command and tap Enter to display the list of disks on the computer. You have to take note of the drive number or letter of the concerned USB drive.
  • Once done, type the “select disk <X>” command where X is the drive letter or number and tap Enter.
  • Then execute the “list partition” command to see the list of all the partitions in your computer. It should be listed as 0, 1, or 2. 0 is the primary partition.
  • Now type the “select partition 0” command and tap Enter and then type “delete partition” to delete the selected partition.
  • You can do the same to the other partitions as well and when you’re done, execute the format command to turn the USB drive into a standard one.
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