Fix 0x80070013 for Restore, Backup and Update

If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites. If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:

“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”

And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.

• Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
• After that, if an info message appears, confirm it.
• Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
• Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.

Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.

Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.

Here are some common symptoms of mobile phones infected with spyware.

Symptoms of spyware

Random reboots
Slow performance
Strange text messages
Overheating
Unusual high data usage
Non-familiar apps in the app list
The fast drain of the battery
Long shutdown time
Strange interference and sounds during calls
Signs of activity during standby mode

If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.

Common spy apps

There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.

Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.

mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.

Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.

Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.

Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.

Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.

Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.

Remove spyware from your phone

If any of the beforementioned apps are present on your phone you need to remove them right away.

Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.

Error Code 0x80070057 – What is it?

Error code 0x80070057 occurs when Windows users are having problems installing updates on their machines. The error code may result due to issues affecting Windows Update, for instance, problems with system files or settings that can be accessed or modified using the registry in Windows. Error code 0x80070057 affects multiple versions of the Windows operating system including Windows 10. Common symptoms manifested when this error code and other update error codes occur include the following:

• Inability to complete the installation of updates via Windows Update
• Presence of error code message box

Error Causes

Update error codes like error code 0x80070057 occur when there are issues related to system files, programs or malicious software is present on one’s machine. To combat these issues, users may need to implement manual repair procedures, depending on the specific error code present on their device.

Solution

Further Information and Manual Repair

Windows users can fix error code 0x80070057 by manually repairing or deleting subkeys and values within the Windows registry. This enables Windows Update to function as the proper modification of settings and other information present in the registry can fix problems associated with certain error codes.

The manual repair procedures also enable users to address specific problems on the devices that may not be fixed through the use of other methods.

Method One: Back-Up Registry in Windows

The Windows registry contains information regarding applications installed on the version of Windows you use on your device. This information as well as settings related to hardware are all accessible to users and can be useful when combating problems like error code 0x80070057.

However, users will need to be very careful when making modifications within the registry in Windows. This is due to the fact that errors made while accessing the registry can lead to serious issues on your PC. Backing up your registry before you modify it is crucial since it will provide protection against any problems that may arise if you make an error. This is the first step in resolving error code 0x80070057. Follow the steps below to back up your registry properly.

• Step one: Type regedit.exe in the search box near the Start button.
• Step two: Type the appropriate password or provide confirmation if you are prompted to do so
• Step three:  Locate Registry Editor
• Step four: Select registry key or subkey that you want to back up
• Step five: Click File > Export
• Step six:  In the Export Registry File dialog box, choose a location where you will save the backup copy
• Step seven: Name the backup file then select Save.

In the case of fixing error code 0x80070057, the registry file or subkey you will need to back up relates to this: HKEY_LOCAL_MACHINE. This contains configuration details or information related to your machine regardless of the user. Also note that the registry, once you have created a backup file, will be protected, thus enabling you to move to the manual method mentioned below.

Method Two: Make Changes to the Windows Registry

The execution of modifications to the registry can be a complex procedure, especially if you are an average Windows 10 user who lacks technical knowledge. Thankfully, even non-technical users can access the solutions they need by simply following the instructions provided in this article.

You may also contact a Windows repair technician as well, in case you have trouble implementing the steps mentioned for modifying your Windows registry or if other problems arise while you are proceeding with these instructions.

Step one: Access the Windows Registry Editor by typing regedit.exe in the search box near the Start button.

Step two: Type the appropriate password or provide confirmation if you are prompted to do so

Step three:  Locate Registry Editor

Step four: Enter the following:

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX] "IsConvergedUpdateStackEnabled"=dword:00000000

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings] "UxOption"=dword:00000000

After making these modifications in the Windows registry, restart your machine. You can then check Windows Update to see if the problem has been resolved. If the modifications to the registry have proven successful, you will no longer see the error code 0x80070057 message box. You will also be able to complete all updates via Windows Update.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

There are times when we delete a system files without meaning to on your Windows 10 computer. This happens a lot for users sometimes mistake a system file for a malware-laden file or junk file when it’s actually a system file from the System32 or SysWOW64 folder. In such cases, it could affect your computer. For instance, you might not be able to reboot your PC or open Settings. If you have removed system files from any of these folders by accident and you desperately want to restore them, read on, as this post will guide you in resolving the problem. Restoring them isn’t actually hard, just make sure that you have system admin access. The good thing is that there exists Windows Resource Protection which protects registry keys and folders and even critical system files. So if there are any detected changes to a protected system file, the modified file is restored from a cached copy located in the Windows folder. However, if the Windows Resource Protection program fails to restore these files, you need to check out the given fixes below.

Option 1 – Run System File Checker scan

To restore the system files you deleted, you can try running System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Boot your PC into Safe Mode.
• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 2 – Try to run the DISM tool

Aside from System File Checker, you can also run the DISM or Deployment Imaging and Servicing Management Tool as it could help in restoring the system files on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try performing a System Restore

Running System Restore can also help you bring back the system files. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try to run Automatic or Startup Repair

Startup Repair, previously known as Automatic Repair, is an advanced tool in Windows that can help you diagnose various system issues, including this one. This tool will scan system files, configuration settings, registry settings, and so on in order to fix the problem on its own. To run Startup Repair, all you have to do is boot into the Advanced Startup Options and then go to Troubleshoot > Advanced option > Startup Repair and then run it. This will resolve the problem if you have deleted any system file that’s essential to your Windows 10 PC.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:

• Inability to complete the Windows Update process
• Sluggishness or freezing
• Crashing of your programs
• The message that states “IMAP_LOGINFAILURE”

There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Error Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

Internal Error 2753 - What is it?

Internal error 2753 is associated with Windows Installer failure. The Windows Installer is basically an in-built software program in Windows 7 and 8. It installs all programs on the system smoothly, saves the program in the computer program files and in the Windows Registry. Though this can be carried manually Windows Installer makes the installation process much easier. However, internal error 2753 can cause a great deal of distress and frustration during program installation. This error prevents you from installing your desired program successfully.

Solution

Error Causes

The 2 known causes for Internal Error 2753 are:

• Viral infection
• Windows Installer not properly registered

Further Information and Manual Repair

To resolve internal error 2753 on your system, try the methods discussed below. These methods are easy and require no technical expertise. Let’s get started:

Method 1 - Remove All Malicious Programs

Malicious programs like viruses, malware, adware, Trojan and spyware can corrupt programs on your PC like Windows Installer. If this is the underlying cause of error code 2753, then simply download a powerful antivirus on your system. Run it to scan for all such malicious programs and remove them. Once your PC is clean, try installing your desired program. This will hopefully resolve the issue. If the error still pops up then try method 2.

Method 2 - Register Windows Installer Properly

To do this, go to the start menu and then open Run and type ‘cmd’ in the box, and press OK. This will open the DOS command window. In the command prompt type "regsvr32 vbscript.dll" and then press Enter to proceed. After that, you will see a message that will read as "DllRegisterServer in vbscript.dll succeeded." This means Window Installer files have been successfully registered on your PC.  Now you can try installing your desired program again. If the installation begins and completes successfully, then the error is resolved.

Method 3 - Undo Recent Changes

If nothing works, then use the Windows System Restore Utility tool to undo recent changes. This will bring back your PC in the former state before you experienced the error 2753 on your PC. To access System Restore Utility, press Start and type System Restore in the search box. Now follow the steps in the Wizard to choose a restore point. Once you select the point, reboot your system to activate changes.

What is the Blue Screen Locale ID 1033 Error?

Blue screen locale id 1033 error as the name suggests, is a type of BSoD error. This error may occur during Windows startup, program load, or while the program is running. The error indicates poor PC maintenance and occurs without any warning. The error message is prompted in the following format:

Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.16.7 Locale ID: 1033

When the error occurs, the computer screen turns blue and the user is unable to view or access the program. It is advisable to fix the error right away, virtually because BSoD is a critical PC error, it can pose serious threats to your system.

Error Causes

The two most common causes of the occurrence of the Blue Screen Locale ID1033 error code are:

• Registry issues
• Viral infection

Further Information and Manual Repair

You don’t need to hire a technician or be a computer whiz to resolve Blue Screen Locale ID1033 error code. Here are some methods that you can try to resolve this error on your PC. These methods are easy to perform and result-driven.

Method 1: Perform a PC Scan by Downloading an Anti-Virus

Since this error is indicative of a viral infection, it is suggested you perform a PC scan by installing an antivirus on your system. Make sure you download an antivirus that is powerful and has the ability to scan all kinds of viruses.

Method 2: Clean and Repair the Registry

Another alternative method is to clean and repair the registry. The Registry is a component of the PC that stores all information and activities performed on the PC. This includes both important and unnecessary files like junk files, cookies, internet history, temporary files, invalid entries, bad registry keys, and more. These files not only accumulate in the registry but also damage and corrupt it thereby generating error codes like the Blue Screen Locale ID1033 error code.

D3dx9_43.dll Error - What is it?

D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs. The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs. This error is often displayed in any one of the following formats:

• “D3dx9_43.DLL Not Found"
• "D3dx9_43.dll not found. Reinstalling might help fix this."
• "The file d3dx9_43.dll is missing"
• "File d3dx9_43.dll not found"

The good news is that this error code is not fatal. This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.

Solution

Error Causes

D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:

• Missing or corrupt D3dx9_43.dll file
• Outdated drivers
• Corrupt registry
• Viral infection

Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process. This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue. Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.

Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Error Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

• Error on external devices such as printer or mouse.
• Having outdated display/video drivers that normally result in black screen when OS is updated.

If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142. 

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

• Minimum of 1 gigahertz (GHz) Processor
• Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
• You need at least 16 GB of free hard disk space
• A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
• 800 x 600 display
• A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

1. Hit Repair your computer at the Install Now screen.
2. Press Advanced Options
3. When you’re in the Advanced Options find Troubleshoot and click it.
4. Proceed to pressing Startup Repair
5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

1. Go to Install Now screen
2. Hit Repair your computer button
3. Go to Advanced Options
4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

1. Hit Windows Key + X then press the Device Manager
2. Expand the Display Adapters option
3. Right-click the listed Display Adapter and press on properties
4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

1. Simply unplug all of the external devices you currently use
2. Restart your computer
3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
2. Hit the “Change settings that are currently unavailable.”
3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”

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