Fix ERR_CACHE_MISS error in Google Chrome

Error Code 0x80070643 – What is it?

Error Code 0x80070643 or Windows Update error code affects various versions of the Windows operating system, including Windows 10. Error code 0x80070643 usually occurs due to corruption within the .Net Framework. When this occurs, users will be unable to install updates they have downloaded on their PC.

Solution

Error Causes

Error codes within Windows occur for many reasons including corrupt system files, viruses, and lack of space on your PC. In terms of error code 0x80070643 in Windows 10, the cause usually relates to a problem with the .NET framework or errors within one’s registry.

Further Information and Manual Repair

To solve error code 0x80070643 in Windows 10, users will need to employ various manual repair methods. These methods seek to fix core problems that result in the error being present on your device in the first place. Thus, the methods include the use of the .Net Framework Repair tool, resetting Windows Update components, or running a clean boot.

Note that the instructions provided in this article must be followed correctly, as making changes to your computer via these manual repair methods can result in serious problems if mistakes are made. Consider a Windows repair technician if you are unable to complete the steps mentioned in the manual repair methods below. Note, failure to rectify this error might result in other error messages, such as error code 0xc004fc03

Method One: Run the .Net Framework Repair Tool

As error code 0x80070643 may be triggered by issues related to the .Net Framework on your machine, it’s important that you download the .Net Framework Repair tool. This tool, as the name suggests, helps to repair errors it detects within the setup or updates associated with the framework.

The tool is available on the official Windows site. Download the tool and follow the instructions provided. Once you’ve downloaded the .Net Framework Repair tool, run it and wait until it fixes all problems detected within the framework.

Afterward, reboot your computer and check to see if Windows Update is functioning properly. If the error code reoccurs, proceed to another solution by implementing the second manual repair method listed in this article.

Method Two: Reset Windows Update Components

This method is the most technical of all the methods mentioned in this article. It will require that Windows 10 user access Command Prompt and make modifications to the Windows registry – an area of the operating system which stores important information, settings and other details regarding hardware and programs installed on your machine. Follow the steps carefully and be sure to back up the registry before proceeding with this manual repair method.

Step one: Type Command Prompt in the search box near Start, then select Command Prompt (Admin).

Step two: Select Yes as soon as the User Account Control box appears.

Step three: Stop Windows Update service, the BITS service, and Cryptographic service by typing the following commands:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Step four: Be sure to press Enter after typing each command.

Step five: Type the following command, then Enter to delete qmgr*.dat files:

        Del "%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat"

Step six: Press enter after typing the following command:

        cd /d %windir%system32

Step seven: Reregister the files for BITS and Windows Update that you stopped in step three. To do this, type the following commands, selecting Enter after each command:

        regsvr32.exe atl.dll

        regsvr32.exe urlmon.dll

        regsvr32.exe mshtml.dll

        regsvr32.exe shdocvw.dll

        regsvr32.exe browseui.dll

        regsvr32.exe jscript.dll

        regsvr32.exe vbscript.dll

        regsvr32.exe scrrun.dll

        regsvr32.exe msxml.dll

        regsvr32.exe msxml3.dll

        regsvr32.exe msxml6.dll

        regsvr32.exe actxprxy.dll

        regsvr32.exe softpub.dll

        regsvr32.exe wintrust.dll

        regsvr32.exe dssenh.dll

        regsvr32.exe rsaenh.dll

        regsvr32.exe gpkcsp.dll

        regsvr32.exe sccbase.dll

        regsvr32.exe slbcsp.dll

        regsvr32.exe cryptdlg.dll

        regsvr32.exe oleaut32.dll

        regsvr32.exe ole32.dll

        regsvr32.exe shell32.dll

        regsvr32.exe initpki.dll

        regsvr32.exe wuapi.dll

        regsvr32.exe wuaueng.dll

        regsvr32.exe wuaueng1.dll

        regsvr32.exe wucltui.dll

        regsvr32.exe wups.dll

        regsvr32.exe wups2.dll

        regsvr32.exe wuweb.dll

        regsvr32.exe qmgr.dll

        regsvr32.exe qmgrprxy.dll

        regsvr32.exe wucltux.dll

        regsvr32.exe muweb.dll

        regsvr32.exe wuwebv.dll

Step eight: Reset Winsock in Command Prompt by typing the following command, then selecting Enter:

      netsh winsock reset

Step nine: Configure proxy settings in Windows 10 with the following command, then press Enter:

     netsh winhttp reset proxy

Step ten: To restart the BITS, Windows Update, and Cryptographic service, type the following commands, then press Enter:

        net start bits

        net start wuauserv

        net start appidsvc

        net start cryptsvc

Step eleven: Install the latest Windows Update Agent.

Step twelve: Restart your machine.

Once you’ve restarted your PC, check Windows Update to verify if the error code is resolved. You should now be able to access the latest updates on your device. However, if a problem has arisen and the error code reoccurs, you will need to proceed with a Clean Boot.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

As you know, Microsoft is consistent in pushing updates to its supported versions of the Windows operating systems in order to make it better and defend it from different kinds of vulnerabilities. And pushing billions of active Windows computers every now and then is really not an easy thing to do since it calls for a complex Windows Update delivery module. These complexities often give rise to various errors like the Windows Update error code 0x80004005. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help 0x80004005.”

This kind of Windows Update error occurs due to an issue while either installing or downloading an update. There are several ways you can fix the problem. You can try to replace the dpcdll.dll file, reset the Windows Update-related services, run the Windows Update troubleshooter or manually install the Windows Updates. For more details, check out the options given below.

Option 1 – Try to replace the DLL file with a trusted source

The first thing you can do is to replace the dpcdll.dll file with a trusted source.

• First, you need to get the new dpcdll.dll file from another computer with preferably the same file version number as your computer.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • For x86: This PC > C:/Windows/System32
  • For x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 dpcdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error 0x80004005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try downloading and installing the Windows Updates manually

Windows Update Error 0x80004005 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Same as in Windows 10, Windows 11 also features a lock screen. IN this lock screen by default, you will see a clock and date above the standard Windows 11 background. Not all users will be happy with this choice but do not worry, you can choose and customize your lock screen to better suit your idea of it.

To personalize the lock screen do:

1. Right-click on Desktop and select Personalize
2. Click on the lock screen
3. Choose one of three options and customize it

   • Personalize Your Lock Screen

     this option will let you set a custom image or slideshow for your lock screen. Choose either one that best suits you. Under selecting picture or pictures for the slide show you can uncheck the option to see tips, tricks, and facts on your lock screen.

   • Lock screen status

     when clicking on this option you can select the application widget that you wish to be shown on the lock screen like weather, mail, calendar, etc. Choose if you would like one by clicking on it.

   • Show the lock screen background picture on the sign-in screen

     as self-explanatory this switch will enable or disable chosen lock screen wallpaper on your login credentials screen.
4. Close settings

All settings will be automatically saved and applied and when you wish to lock the screen easiest way is to press ⊞ WINDOWS + L shortcut on your keyboard.

If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:

• ipconfig /release
• ipconfig /renew

So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows.
• Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.

• Tap the Win + R keys to open the Run utility.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• After that, look for the DHCP client service from the list of services displayed.
• Once you found it, right-click on it and select the Start or Restart option.

In case you don’t know, the Title bar comes with the Maximize, Minimize, as well as the Close button. However, there are instances when you might notice that the Title bar, Maximize, Minimize and Close buttons are missing in the File Explorer. This kind of problem might be due to some glitch in the computer, or it could also be caused by some built-in tool or an installed program in your computer. Moreover, there are also other factors that you have to consider such as corruption in the system files as well as errors in the user profile which is generated on a domain network, and so on. There are several suggestions you can check out to fix the problem. You can try to boot your computer in a Clean Boot State to see if a third-party program is the root cause of the problem. You can also try to run built-in tools like System File Checker and the DISM tool. You could also get the video buffer emptied, reset or reinstall the program, or recreate the User Profile.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• You need to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it.

Option 2 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer and see if the System32 folder still pops up at startup or not.

Option 3 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to empty the Vide buffer

These kinds of problems could also be due to bad data in the Video Buffer. Thus, you can try to empty the Video buffer to resolve the problem. All you have to do is tap the Shift + Ctrl + Win key + B keys on your keyboard. After that, leave your computer idle for about 10 seconds until you notice it blink once. Now you try using your computer as usual and see if the glitch is now fixed or not.

Option 5 – Try to reset or reinstall the program

Another thing you can do to fix the issue is to reset or reinstall the program where you encounter the problem. Chances are, you are running the application in the Full-screen mode but you can exit it by simply tapping the Esc or F11 key. However, if nothing changed, then consider resetting or reinstalling the program. Just go to the Windows 10 Settings app and navigate to Apps > Apps & Features. From there, look for the entry of the application you’re having problems with and select it and then click on the Advanced options. After that, click on the Reset button under the Reset section.

Option 6 – Try recreating the User Profile

You might also want to try recreating the User Profile on your computer since some errors in the creation of a User Profile can result in problems like this one. Thus, you have to try deleting the User Profile and then recreate it.

If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:

• In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
• After that, you will see either of the following results of the command you just executed:
  • “Volume <PARTITION LETTER> is dirty”
  • “Volume <PARTITION LETTER> is not dirty”
• If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select initialize disk.
• Next, select the correct partition type and proceed.

What is Error 0X80070005?

Error 0x8007005 is a typical Windows Error Code. This error occurs during installation or Windows update. The error 0x8007005 is prompted as an ‘Access Denied’ message. It is typically generated when you either lack file or registry permission to perform the installation.

Solution

Error Causes

Narrowing down the ultimate reason for the error 0x8007005 can be difficult because there are multiple causes for this error occurrence. However, some of the common causes include:

• Administrative issues
• Viral Infection

To perform a successful Windows update, it is vital to resolve this error on your system. Furthermore, you must also hurry in fixing this issue on your PC especially if the underlying cause of this error is malware or viruses. Malware can damage your PC badly. It can expose your computer to serious threats like privacy issues, data breaches, cyber crimes and identity thefts.

Further Information and Manual Repair

To fix the error 0x8007005 on your PC, you don’t have to hire a professional and pay hundreds of dollars. In fact, you can resolve it all by yourself even if you are not technically sound. Here are some easy DIY methods for you to try: Solution 1: The error may occur if you don’t have administrator’s permission and there are many user accounts to access the PC. The easiest way to fix the error and perform a successful Windows update is to log on from the administrators account. Once you log on as the administrator, then try installing the updates again. Solution 2: Sometimes the file and registry permissions may get changed by malware. Therefore, to fix the error, it is advisable to download an antivirus and perform an entire PC scan. The antivirus will help remove all sorts of viruses infecting your system and fix the issue. However, please note anti-viruses are known for slowing down PC performance so you might have to compromise on your system’s speed once to install this software.

Solution 3: Download Restoro.

Downloading Restoro is perhaps the best and the fastest way to resolve error 0x8007005 without compromising on your PC’s speed. Plus this software also resolves all registry issues too. Restoro is an advanced and multi-functional PC Fixer. It is deployed with powerful utilities including an antivirus that detects and removes all kinds of malicious software including viruses, Trojans, spyware and malware. To ensure your PC speed is not affected, it also features a system optimizer. The system optimizer boosts the speed of your PC significantly.

Other Restoro Features

In addition to this, it also includes a registry cleaner. The registry cleaner simultaneously detects all registry-related issues and resolves them instantly. It cleans the registry, fixes the damaged files, and restores the registry back to normal. It is safe, bug-free, and efficient. You can install it on any Windows version. It has a user-friendly interface and simple navigation making it easy for all levels of users to operate. Click here to download Restoro on your PC and resolve error 0x8007005 now!

When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.

1. Change Group Policy Settings

   If your account is an admin account, and you are still facing the issue, then change the group policy settings: Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.

2. Temporarily disable UAC

   UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings. Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.