Fix Cannot load Management Console

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
• STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
• Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys

Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to athwbx.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:

• efi is missing
• efi cannot be found
• efi is missing or contains errors
• This program can’t start because winload.efi is missing from your computer
• This application requires the file winload.efi, which was not found on this system.
• There was a problem starting [path]winload.efi. The specified module could not be found.

In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

• Once you get to the Welcome Screen part, click on Next.
• Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
  • bootrec /repairbcd
  • bootrec /osscan
  • bootrec /repairmbr
• Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them

• Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

• You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
• After that, it will restart your computer to Startup Settings.
• Now ensure that the 8^th option is labeled as “Disable early launch anti-malware protection.
• Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.

If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”

To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

• Start by tapping the Win + R key combination to open the Run utility.
• Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
• Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:

“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”

If you enable this policy setting, you can configure one of the following notification options:

• 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
• 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
• Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)   – What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:

• When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
• Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.

• You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
• You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
• You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1.

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.

• The most current version of Microsoft Windows 7 SP1
• The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.

1. Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
2. Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
3. Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
4. Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.

If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.

• 1 GHz or higher processor or SoC
• 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
• 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
• Minimum of DirectX9 that has 1.0 WDDM
• At least an 800x600display

If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create or make space on your computer here.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.

Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.

Personalize list of recently added apps, opened items, folders

The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:

1. Open Windows Settings by pressing WINDOWS + I
2. Click on personalization in the sidebar
3. Click on START and go through the options
4. Turn OFF switch beside recently accessed files
5. Additionally, you can also change which folders appear on the Start menu.

Remove apps or change app order on the Start Menu

To remove application not to be shown in the Start menu at all follow this simple guide:

1. Right-click on app
2. Choose unpin
3. To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
4. To drag and rearrange apps, simply click on them and drag them to the new place.

Change the Start Menu location

When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.

1. Press WINDOWS + I to open the settings app
2. Click on Personalization
3. Look for taskbar behaviors
4. Inside taskbar behaviors look for Taskbar alignment
5. Change alignment to left

Change the Start Menu color

In order to change the color of the Start Menu follow the next steps:

1. Open Settings app
2. Go to personalization settings
3. Go to Colors
4. Switch to custom
5. Under accent color pick a color you like or make your custom one.

Error Code 0x80070002 – What is it?

Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:

• Presence of message box highlighting the name of the Windows Update error code
• The inability of users to complete updates on their system

Error Causes

If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.

Further Information and Manual Repair

Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service. Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.

Method One: Stop Windows Update Service

Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial, to begin with, this step, as it prepares users to delete temporary update files when the Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.

• Step one: Type Control Panel in the Search box near the Start button
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box
• Stop four: Select Administrative Tools
• Step five: Click Services, then search for Windows Update
• Step six: Right-click Windows Update service, then select Stop

After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.

Method Two: Delete Temporary Update Files in SoftwareDistribution Folder

Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.

• Step one: Open File Explorer, then open Windows folder in drive C
• Step two: Double-click SoftwareDistribution folder
• Step three: Open the DataStore folder and delete all files within this folder
• Step four: Click Back to access the SoftwareDistribution folder
• Step five: Open the Download folder to delete all files from this folder as well

While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.

Method Three: Restart Windows Update Service

Once you have logged on as an administrator and deleted appropriate update files in the SoftwareDistribution folder, follow the steps below to restart the Windows Update service.

• Step one: Type Control Panel in the Search box near the Start button.
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box, then select Administrative Tools
• Step four: Double-click Services
• Step five: Search for the Windows Update service
• Step six: Right-click the Windows Update service, then select Start.

Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see the error code 0x80070002 message box.

As you know, installing Windows 10 is quite a complicated process in the background even though it may look like an easy task in the foreground. There are times when the setup is stuck on the “Hi there” screen where you won’t be able to input any information in the fields given and you wouldn’t be able to do anything else since the screen does not move ahead. There are a lot of possible reasons why this issue occurs. It could be due to a damaged setup image, invalid boot configuration, and many more. To resolve this problem, there are several options you can check out. You can try to get a new setup image or run the Automatic Repair or you could also try to recreate the Boot Configuration files or BCD. To get started in checking out these solutions, make sure to follow the instructions provided below.

Option 1 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve stuck screen issue in your Windows 10 computer.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 4 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.