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How to Fix ACPI_BIOS_ERROR in Windows 10

BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard.

Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.

  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement.

Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.

  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.

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DuckDuckGo's Browser is not blocking MS scripts

DuckDuckGo has risen in the public eye as a private search engine offering searches without tracking. A less known fact about DuckDuckGo is that they have their own browser, well they have it for the Android platform and it was stated that it is coming for desktops soon.

DuckDuckGo browser

People were excited for this new browser for a few reasons, one of them being privacy and another that it is built from scratch, not using existing chromium runtime that assured users that privacy is the main focus. Still, lately, things got a little out of control. Duckduckgo is under fire from users since a security researcher has discovered that there is an exception for Microsoft trackers inside Browser.

The main feature of their browser is that it blocks tracking scripts and most online advertising with the goal of preventing servers from collecting data about your online behavior. Of course, tracking protection is never 100% effective since it requires a lot of manual labor from people to add sites and links to blocklists but it was discovered that DuckDuckGo has a defined exception in the browser for Microsoft owned ad networks and tracking scripts giving them free pass even when they are related to privacy compromisation.

Zach Edwards first pointed out the exception in a series of tweets, after noticing DuckDuckGo on iPhone and Android wasn’t blocking LinkedIn and Bing advertisements on Facebook’s Workplace site.

You can capture data within the DuckDuckGo so-called private browser on a website like Facebook's https://t.co/u8W44qvsqF and you'll see that DDG does NOT stop data flows to Microsoft's Linkedin domains or their Bing advertising domains.

iOS + Android proof:
👀🫥😮‍💨🤡⛈️⚖️💸💸💸 pic.twitter.com/u3Q30KIs7e

— ℨ𝔞𝔠𝔥 𝔈𝔡𝔴𝔞𝔯𝔡𝔰 (@thezedwards) May 23, 2022

DuckDuckGo’s CEO and founder, Gabriel Weinberg, replied with his own series of tweets.

Most of our other protections also apply to MSFT-owned properties as well. This is just about non-DuckDuckGo and non-Microsoft sites, where our search syndication agreement prevents us from stopping Microsoft-owned scripts from loading, though we can still apply protections post-load (like 3rd party cookie blocking). We are also working to change that.

DuckDuckGo says it uses over 400 sources for search engine results, including the company’s own web crawler, but typical link results are sourced most commonly from Bing. According to Weinberg, DuckDuckGo’s ability to use Bing search results depends on a carved-out exception for Microsoft’s ads in the mobile browser. A representative from DuckDuckGo told that third-party cookies from Microsoft services are still blocked.

Of course, the main aim and campaign of DUckDuckGo's rise was private search and private browsing so this kind of news did not go well among long supporters. The latest statement from them is as follows:

We have always been extremely careful to never promise anonymity when browsing, because that frankly isn’t possible given how quickly trackers change how they work to evade protections and the tools we currently offer. When most other browsers on the market talk about tracking protection, they are usually referring to 3rd-party cookie protection and fingerprinting protection, and our browsers for iOS, Android, and our new Mac beta, impose these restrictions on third-party tracking scripts, including those from Microsoft.

What we’re talking about here is an above-and-beyond protection that most browsers don’t even attempt to do — that is, blocking third-party tracking scripts before they load on 3rd party websites. Because we’re doing this where we can, users are still getting significantly more privacy protection with DuckDuckGo than they would using Safari, Firefox and other browsers. This blog post we published gets into the real benefits users enjoy from this approach, like faster load times (46% average decrease) and less data transferred (34% average decrease). Our goal has always been to provide the most privacy we can in one download, by default without any complicated settings.

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uTorrent is not responding on Windows
As you probably know, uTorrent is one of the best software you can use to download torrents over the web. It has been around for many years now and is trusted by lots of users despite having competition here and there. Over the years, uTorrent has changed as it is now packed with tons of features. What’s more, is that this program is no longer the smallest client when it comes to file size. However, just like other software, it is not always working smoothly as there are instances when it’s not responding even when it’s already running. The first thing you can do is to close all the processes of uTorrent and then try opening it again. There are various reasons why your uTorrent program fails to respond. However, it is most likely caused by some virus that was brought on by the file you’ve just downloaded. On the other hand, it could also be caused by other factors as well but whichever the case is, here are some fixes you can check out to resolve the uTorrent issue.

Option 1 – Delete the file you’ve downloaded

As pointed out earlier, uTorrent might have failed to respond due to some file you’ve just downloaded which is why you have to delete it since there really is no point in keeping a file that’s causing this kind of issue. After deleting the file, try opening uTorrent again and see if it now works or not.

Option 2 – Allow uTorrent to run via Windows Defender Firewall

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  • From the search results that appear, click on the “Allow an app through Windows firewall”.
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Option 3 – Uninstall or reinstall uTorrent software

You can also try to completely uninstall uTorrent from your computer and then reinstall it right back. to do so, follow the steps below.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for uTorrent and select it and then uninstall it.
  • Once uTorrent is uninstalled, go to uTorrent’s official website and download its latest version.

Option 4 – Try scanning your computer using Windows Defender

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
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Proton Drive, privacy-first cloud storage

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Starting as a public beta at the end of 2020, Proton Drive is keeping its privacy and security policy philosophy with the new service. Proton Drive is the newest service besides Proton Calendar, Proton VPN, and Proton Mail.

proton drive

Drive has end-to-end encryption for everything on it including files themselves, filenames, folder structure, folder names, extensions, and file sizes. This means that you and only you can access your files. Servers are located in Geneva, Switzerland and they are under Swiss privacy laws making sure that your files are protected. Proton services in general are all open source so anyone can take a look at them to be sure that nothing is lurking under the hood. For now, sync is done either via the android app or web interface but the desktop client will come soon since currently, it is under development.

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All in all Proton Drive is a great cloud storage solution if you need privacy and well worth the investment. With the ultimate subscription, you will get enough space for most people and company needs with other services and guaranteed privacy and security, on the other hand, if you just need a large amount of cloud storage not caring too much about privacy other options are better.

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How to Fix ACPI.sys Blue Screen Error
If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • KERNEL DATA INPAGE
  • SYSTEM SERVICE EXCEPTION
To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named ACPI.sys and rename it to ACPI.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
  • After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
  • Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
  • After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

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  • In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
  • Choose properties and go to the compatibility tab
  • Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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The Ins and Outs of Windows 11’s Gaming Performance

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Microsoft Windows 11's Game Bar
Source

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

  • Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
  • Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
  • Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
  • Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
  • Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

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It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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How to remove EasyDocMerge from your System

EasyDocMerge Toolbar is a Browser Hijacker for Google Chrome. Usually, such browser extensions are installed without your knowledge. These types of Browser Hijackers are often the cause of many problems while surfing the Internet. The most common problems are unwanted pop-ups, underlined words, additional ads, sponsored links, to generate web traffic and earn revenue of the advertising networks by gathering the users browsing data and sending it back to the Mindspark ads network.

When installed this extension will hijack your home page setting it to MyWay.com, it will also change your new tab page to EasyDocMerge (Powered by MyWay.com Search).

About Browser Hijackers

Browser hijacking is a form of an unwanted program, commonly a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijacker malware is developed for a variety of reasons. It redirects you to the sponsored internet sites and inserts adverts on your browser that assist its creator to generate earnings. A lot of people think that the browser hijacker is only a harmless website but that is not the case. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to classify them under privacy dangers. They don’t just mess up your browsers, but browser hijackers can even modify the computer registry, leaving your computer susceptible to various other types of attacks.

Key symptoms that your web browser has been hijacked

There are various signs of web browser hijacking: the home page of the web browser is changed unexpectedly; new bookmarks pointing to porn websites are added to your favorite pages; the essential web browser settings are modified and unwanted or insecure resources are added to the trusted sites list; you’ll see many toolbars on your web browser; you see a lot of pop-up ads on your computer screen; your web browser has become unstable or starts running sluggishly; Inability to navigate to particular sites, particularly anti-malware and other computer security software sites.

How they infect computers

Browser hijackers infect computer systems by numerous means, including via a file-share, a drive-by download, or an infected e-mail attachment. They can also originate from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. A browser hijacker may also come bundled up with some free software that you unintentionally download to your computer, compromising your internet security. Typical examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers may record user keystrokes to gather potentially important information that leads to privacy issues, cause instability on computers, drastically disrupt user’s browsing experience, and finally slow down the system to a point where it will become unusable.

Removal

Certain browser hijacking could be simply reversed by discovering and eliminating the corresponding malware software from your control panel. In some cases, it can be a difficult job to identify and eliminate the malicious component because the associated file might be running as part of the operating system process. You should consider carrying out manual fixes only if you are a tech-savvy person, as potential risks are associated with tinkering with the system registry and HOSTS file. Installing and running antivirus programs on the affected computer could automatically erase browser hijackers and other malicious applications. Safebytes Anti-Malware contains a state-of-the-art anti-malware engine to help you prevent browser hijacking in the first place, and clean up any pre-existing issues

What you can do if Virus Prevents You From Downloading Or Installing Anything?

Practically all malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites that you would like to visit. It will also prevent you from adding anything to your PC, especially antivirus software. If you’re reading this now, you might have probably recognized that a malware infection is the real cause of your blocked web connectivity. So how to proceed if you need to install an antivirus application such as Safebytes? Although this kind of problem can be difficult to get around, there are a few steps you can take.

Eliminate viruses in Safe Mode

If any virus is set to run automatically when Microsoft Windows starts, stepping into Safe Mode could block this attempt. Only minimal required programs and services are loaded when you boot your laptop or computer in Safe Mode. You will need to do the following to eliminate malware in Safe mode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) When this mode loads, you should have the internet. Now, utilize your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Once the software is installed, allow the diagnostic scan to run to eliminate viruses and other threats automatically.

Obtain the security program using an alternate web browser

Some malware might target vulnerabilities of a specific web browser that obstruct the downloading process. The best way to avoid this problem is to pick a web browser that is renowned for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Run anti-malware from your USB drive

To effectively get rid of the malware, you need to approach the problem of running antivirus software on the infected computer from a different angle. Abide by these steps to run the anti-virus on the affected computer. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) Choose the flash drive as the destination for saving the file. Follow the on-screen instructions to finish the installation process. 5) Remove the pen drive. You can now utilize this portable anti-virus on the infected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

Protect Your Computer Against Viruses and Malware With SafeBytes Security Suite

Today an anti-malware program can protect your laptop or computer from different types of internet threats. But how to select the best one amongst countless malware protection software that is available out there? As you might be aware, there are several anti-malware companies and tools for you to consider. A few are really worth your money, but many aren’t. You need to choose one that is dependable, practical, and has a strong reputation for its malware source protection. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious user. SafeBytes anti-malware is a powerful, highly effective protection application made to help end-users of all levels of computer literacy in detecting and removing harmful threats from their computer. After you have installed this software, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your personal computer.

SafeBytes has fantastic features when compared to various other anti-malware programs. Listed below are some of the great features included in the software.

Real-time Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions instantly. It will examine your PC for suspicious activity at all times and safeguards your PC from illegal access. Antimalware Protection: Safebytes is made on the best virus engine in the industry. These engines can identify and get rid of threats even during the initial phases of a malware outbreak. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends the life of the battery. Simultaneously, it will effectively find and get rid of infected files or any internet threat. Web Protection: SafeBytes checks and gives a unique safety rating to every website you visit and block access to webpages known to be phishing sites, thus protecting you against identity theft, or known to contain malicious software. Low CPU Usage: SafeBytes is a lightweight application. It consumes an extremely small amount of processing power as it runs in the background so you are free to use your Windows-based computer the way you want. 24/7 Premium Support: Professional technicians are at your disposal 24/7! They will immediately fix any technical issues you may be encountering with your security software. Simply put, SafeBytes has formulated a meaningful anti-malware solution that is aimed to protect your computer against various malware. Malware trouble will become a thing of the past once you put this software to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you want to manually remove EasyDocMerge without using an automated tool, it may be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to totally reset your browser to its default configuration settings. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. However, this is a tricky task and only computer experts can perform it safely. Moreover, some malicious programs are capable to defend against its removal. It is highly recommended that you do the removal process in Windows Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\EasyDocMergeTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp %PROGRAMFILES(x86)%\EasyDocMerge_ex %PROGRAMFILES%\EasyDocMerge_ex %USERPROFILE%\Application Data\EasyDocMerge_ex %USERPROFILE%\AppData\LocalLow\EasyDocMerge_ex %UserProfile%\Local Settings\Application Data\EasyDocMerge_ex Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\EasyDocMerge_ex HKEY_CURRENT_USER\Software\EasyDocMerge_ex HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\5e3ee57e-7d53-458f-a124-16aab06de2d6 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\64366ff9-336f-4002-a665-406a1d259cd3 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\87008eb3-6282-4075-9889-62f381451926 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\96107269-cd2e-4175-a61a-5c2e8540e8a5 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\2741d16e-6298-4345-8988-7979ffd45266 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\5e3ee57e-7d53-458f-a124-16aab06de2d6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\64366ff9-336f-4002-a665-406a1d259cd3 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\87008eb3-6282-4075-9889-62f381451926 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\easydocmerge.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\8bf0dd5e-ea06-48db-97a4-df286e054079 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 389672DB-CD13-4CF2-AED1-3170BC0DD6EC HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\8bf0dd5e-ea06-48db-97a4-df286e054079 HKEY_CURRENT_USER\Software\EasyDocMerge HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easydocmerge.dl.myway.com
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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