Access Denied, You don’t have permission

When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers.

The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

  • Open your browser and tap the Ctrl + H keys on your keyboard.
  • After that, look for the listing of the website from your browser history and right-click on it.
  • Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

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Fix Communication with service process failed
This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
  • Right-click on the app and select Disable.
  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
  • After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
  • Restart your PC and then check if the error is now fixed.
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Change Font Size in Sticky Notes in Windows
Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.
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PrivacyAssistant Malware Removal Tutorial

PrivacyAssistant is a browser extension developed by SearchAssistant.net. These extensions allegedly offer users a safer way to browse the internet and some other tools to customize the home page with background wallpapers and one-click links that can be added. While all this may sound appealing, PrivacyAssistant also monitors your browser activity, search quarries, clicks, visits, and possibly personal information.

This extension changes your default home page to SearchAssistant.com and rerouting all searches through its search portal, displaying sponsored links instead of your typical search results. While active you may see unwanted ads and even pop-up ads appearing while browsing the internet.

Several anti-virus programs have classified this extension as a Browser Hijacker, and are, therefore, for security reasons, not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the web’s constant risks that target internet browsers. It’s a kind of malicious software that alters your internet browser’s configuration settings and redirects you to websites or pages that you had no intention of checking out. They are created to disrupt browser functions for many different reasons. Usually, hijackers will force hits to internet sites of their choice either to increase traffic producing higher advertisement earnings, or to gain a commission for each and every user visiting there. Most people believe that these kinds of websites are legitimate and harmless but that is not the case. Almost every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. When the program attacks your PC, it starts to mess things up a whole that slows your computer down to a crawl. In the worst-case scenario, you might be forced to deal with serious malware threats as well.

How one can recognize a browser hijack

There are numerous symptoms that point to a browser hijacking: your browser’s home page is suddenly different; you get re-directed to sites you never meant to visit; the default web engine has been changed and your web browser security settings have been lowered without your knowledge; find new toolbars that you simply did not add; you might find many pop-up ads on your computer screen; your web browser starts running slowly or displays frequent errors; you have prohibited entry to certain web pages, for example, the website of an antivirus software developer like SafeBytes.

So how exactly does a browser hijacker infect a PC

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an email attachment in order to reach a targeted computer system. They can also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. Other times you might have unintentionally accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can lead to serious privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, considerably slows down your personal computer by consuming lots of system resources, and result in system instability at the same time.

How to repair a browser hijack

Some hijackers can be removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your browser. But, the majority of hijackers are extremely tenacious and require specialized applications to eradicate them. Furthermore, manual removal requires you to execute many time-consuming and tricky procedures which are hard to carry out for inexperienced computer users.

How To Get Rid Of Virus That Is Preventing Antivirus Installation?

Viruses can cause a great deal of damage to your computer system. Some malware sits in between the computer and your net connection and blocks some or all sites that you really want to visit. It will also prevent you from installing anything on your computer, especially anti-malware software. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this sort of problem can be difficult to circumvent, there are some actions you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you can actually change Windows settings, un-install or install some software, and eliminate hard-to-delete malware. In case the malware is set to load immediately when PC boots, switching into this mode may well prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware program without the hindrance of the malicious software. Following installation, run the malware scanner to remove most standard infections.

Switch over to some other web browser

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it can circumvent the malware. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the best approach is to switch over to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple actions to clean up your affected PC using a portable antivirus. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the pen drive into the uninfected PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Choose the flash drive as the location for saving the file. Follow the on-screen instructions to complete the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Click “Scan Now” to run a scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download an anti-malware application for your computer, there are several tools out there to consider nonetheless, you cannot trust blindly anyone, no matter whether it is paid or free software. Some are really worth your money, but many aren’t. While looking for an anti-malware program, choose one that offers solid, efficient, and complete protection against all known computer viruses and malware. One of the highly recommended software is SafeBytes AntiMalware. SafeBytes carries a very good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of IT literacy in finding and eliminating malicious threats out of their PC. Once you’ve got installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malicious software can seep through your PC. SafeBytes anti-malware comes with a plethora of enhanced features which sets it aside from all others. Listed below are some of the highlighted features included in the tool. Robust Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your personal computer. Active Protection: SafeBytes gives round-the-clock protection for your PC limiting malware attacks in real-time. They’re extremely effective in screening and removing various threats since they’re constantly improved with the latest updates and alerts. Web protection: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety ranking system. Light-weight: The program is lightweight and will work quietly in the background, and that does not impact your computer efficiency. 24/7 Premium Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivacyAssistant without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivacyAssistant

Registry: HKLMSOFTWAREClassesAppID.exe HKEY_CURRENT_USERsoftwareMicrosoftInternet ExplorerMainStart Page Redirect=http://.com HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallPrivacyAssist HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsmsseces.exe HKLMSOFTWAREClassesAppIDrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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Everything You Need to Know About Disk Partitioning

Disk partitioning is a concept that’s been around for so long, but is still only familiar to few. If done right, it can help get your computer in perfect order. 

Today we bring you a simple definition of disk partitioning, its pros and cons, and a quick tip on how to do it properly to reap its full benefit!

Definition and purpose

The simplest way to define disk partitioning would be: it’s exactly what it sounds like. It means taking a hard disk drive and separating it into different segments. These segments are called partitions. You can visualize it as cutting a cake into smaller pieces - not necessarily of the same size, though. 

So what is the purpose of these pieces?

Well, when you first get a hard drive, it’s basically just a bunch of unallocated storage space. Until there’s at least one partition, this space is unusable to your operating system. Once you create a partition, your OS will recognize it as usable storage space. 

You can choose to create a single partition and use it for all your files, from program files to personal data. A lot of off-the-shelf computers come with one primary partition like this and a small secondary one reserved for recovery purposes. 

Whether or not you want to split your disk into more than one segment is up to you. We would generally recommend it, though. The whole point of partitioning is for each segment to have its own purpose.

So treating all your storage space as a single unit containing different file types would be like constructing an office building with only one massive room for everything - day-to-day work, conferences, interviews, etc. And all of this for different departments of the company. You can see how this might get a little messy.

Creating multiple partitions eliminates the task of running several different types of files from the same place. This takes a heavy load off the entire process of accessing data.

Disk partitioning also brings a ton of other benefits to the table. An important disclaimer, though: there are disadvantages too. We will walk you through both sides to help you get an objective idea and make an informed decision.

Several 4TB hard disks in a unit.
Source: Kina on Unsplash

What are the benefits of disk partitioning?

1. Better file organization

This is the most obvious and perhaps the biggest advantage of partitioning your hard drive. 

As we already mentioned, partitioning allows you to create separate segments for different file and data types. You wouldn’t want to use the same partition for your system files and for games, would you? 

If organization and time management are important to you, then multiple partitions are the right solution. Searching for specific files will be much easier overall. Say you have one hard drive, but three partitions: C for the system files alone, D for multimedia files and documents, and E for games and apps. Your computer loads the system from C without interference from the other two, and you know exactly where to look when searching for a file.

2. Easy reinstallation

File management isn’t the only thing made faster and simpler thanks to partitioning. If you opt for creating multiple segments on your drive, reinstalling Windows will be easy peasy. 

That’s because all you need to do is format the partition your system is on. Then you reinstall the OS on it, and there you go. Now you have a clean installation, with all your files saved on other partitions intact. You can even make a copy of your system partition, so you can revisit the exact same installation in the future if you want. And the whole time your pictures, music, documents stay exactly where you left them. 

A laptop with list of apps on a desk.
Source: Andrew M on Unsplash

3. Possibility of using multiple file systems

By now you’ve understood that partitions function completely separately. This means that, if for some reason you need multiple file system capabilities, partitioning will allow that.

One segment could be used for, say, an NTFS file system, while another could run ext or APFS.

4. Running different OSes

You’re an avid Windows user but need to use Linux on the side? No problem. You don’t need to buy a separate computer or anything. The possibility of running different file systems also means you can use partitioning to run multiple operating systems.

Doesn’t that sound enticing? One machine for multiple totally different uses!

5. Backup and recovery made simple

Data loss can happen on any disk, partitioned or not. However, it’s much easier to get it back on a partitioned one. You know where you stored what, and each partition can be backed up exactly as it is. It’s also a lot faster to back up single partitions than entire hard drives.

Ultimately this also means a faster path to recovery. If you lose or accidentally delete important files and data, you might want to use a recovery tool like Recuva to scan for them and get them back. Recuva is even powerful enough to recover data from damaged hard drives. But no matter how powerful, scanning a whole drive is strenuous for any recovery tool. Scanning independent partitions is a lot more convenient than that, and will get you to your goal more efficiently.

6. Optimized performance

Now, let’s keep in mind that computer performance is influenced by a number of factors. Partitioning alone isn’t what makes it better or worse. However, it can contribute to optimization. It’s easier for your computer to scan, say, a 40 GB partition to fetch the system file it needs than scanning the entire capacity of your drive.

7. Improved security (possibly*)

Separate partitions can help make your system more secure. Firstly, they minimize file corruption. If one partition gets corrupted, the others should remain unaffected. And keeping in mind the previous point about backup and recovery, ‘fixing’ the damaged partition would be much easier than fixing the entire hard drive. 

Partitioning also improves security in terms of malware protection. A malicious attack on one partition is easier to deal with than malware on the whole drive. If your system partition gets infected, you can simply reinstall your OS and that should do the trick.

*Do keep in mind that partitioning can’t defend you against more advanced attacks. So make sure not to give in to a false sense of security.

What are the disadvantages of partitioning?

1. Data is still vulnerable

Yes, it’s easier to back up and recover data from independent partitions. And yes, partitioning may help protect separated files and data to a higher degree. But remember: everything is still on a single physical drive. So while digital errors and issues may be easier to deal with on partitioned drives, physical damage obviously won’t be.

If your hard drive is destroyed in some way, all data on it will be gone. That’s why, if you have crucial files on your PC, it’s important to give them the proper backup treatment before it’s too late.

2. Disbalance of space

Allocating storage space on separate partitions may be a little more tricky than you think. You may fill up one partition a lot faster than another. So on one side you’re struggling with space, and on another you have too much of it to spare. Imagine nearly filling up your system partition and then it turns out you need a lot more space for its updates than you thought.

That’s why you really have to be sure you actually have enough files of different types that you need help managing efficiently. Otherwise you’ll just create a struggle and disbalance in terms of storage.

3. Increased risk of error

If done incorrectly, partitioning can lead to more harm than good. Aside from space disbalance, there is an increased risk of incorrect partition sizes and formatting. Plus, human error is also a factor: in a moment of distraction, you may erase one partition when you meant another. Undoing such mistakes will definitely be tedious and time-consuming.

4. SSDs eliminate the need of partitioning

SSDs (solid-state drives) don’t function in the same way that HDDs do. They have faster read times and can organize files on their own. This quite literally eliminates the need for organization on your part.

Partitioning: yes or no?

The bottom line is that multiple partitions might not be necessary for the average user. But if you’re planning on storing many file types or different file and operating systems on the same PC, then you should give it a shot. It’s also an excellent solution for businesses, of course.

And if our pros and cons list isn’t enough to help you decide, you can always send us a message and we’ll help you make the right choice.

Decided to partition your hard drive?

If you’ve decided to give it a go, you definitely should make sure to do it right. 

The two most effective and reliable ways to partition are using the built-in options on Windows or investing in a dedicated partitioning tool, like the EaseUS Partition Master. Which one you'll opt for depends on your specific needs. 

Option 1 may be more suitable for users with at least some level of experience. In this case, you’d have to know exactly which steps to take without making errors. This is done in Disk Management on Windows 10/11. From there, you can select the partitions you’d like to split into different volumes of selected sizes.

If this is your first time partitioning, we highly suggest you either consult professionals for this or move on to option 2. The EaseUS partitioning software is specifically designed for beginners, with an intuitive interface helping you succeed in the process. All you need to do is pick the Partition Master package tailored to your needs and follow their guide

Each package offers technical support as well, and even free upgrades (to varying degrees based on your subscription). Plus, all of this is valid for not one, but two PCs.

It’s the perfect solution for a smooth and error-free partitioning process. If you want to organize your hard drives efficiently and make the most of all your space without doing irreparable damage, it’s definitely worth the investment.

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How to Fix Windows Error 0x8024402f

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms
  • Error code 0x8024402f prevents you from installing the latest version of Windows 10
  • This Error prevents you from downloading new and latest updates from Microsoft

Solution

Restoro box imageError Causes

  • This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
  • This error can occur even if no changes are made to network settings.
  • Your Firewall settings may cause this problem.
  • A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

  1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
  2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:
  1. Click Start>Control Panel>Programs and Features
  2. Locate the Microsoft .NET Framework 4 Client Profile
  3. Right-click and then select Uninstall/Change
  4. Confirm that you want this component to be uninstalled. This may take a few minutes.
  5. Reboot your computer
  6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:
  1. Got to Search and enter Identify and Repair
  2. Open Identify and repair network problems
  3. Click on the Search Result.
  4. It should automatically Start the identifying process
  5. If your network has any issue then it will show you and ask you to fix it.
Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.
  • Search for "Firewall" OR
  • Click on Windows Firewall from Control Panel.
  • On the left pane, Click on Turn Windows Firewall ON or OFF.
  • Click on Turn on Windows Firewall then Click Ok.
  • That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:
  • If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
  • If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
  • All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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What Is a VPN and What Can It Do For You?

Have you been feeling anxious in the digital space? Feeling like you have a million eyes on you each time you visit a website? It can definitely make you uneasy. Luckily there’s an easy fix, and it’s called a VPN.

In this article we’ll take you through the basics of what a VPN does and some of the biggest benefits you can reap from buying one.

VPN: definition and how it works

VPN stands for Virtual Private Network, so its name already says a lot about what it does. 

A VPN is specialized software that keeps your browsing private and secure. Essentially it hides your identity, preventing possible cyberattacks and data theft. This is especially important in cases of public network use, where you’re highly exposed to potential threats.

To be more specific, this software encrypts your Internet Protocol (IP) address by filtering it through a server hosted by the VPN provider first. That way, it prevents your Internet service provider, third parties and lurking online thieves from tracking the actual you.


Credit: FLY:D on Unsplash

Some providers, such as Surfshark VPN with its IP Rotator feature, even make it a habit to frequently change your IP address to further protect your identity. With most VPN providers, you can also appear to be in a completely different country, adding to your disguise.

There are tons of advantages you can look forward to if you decide to use a VPN. Take a look at some of the crucial ones.

Benefits of using a VPN

When choosing a VPN, you can find both free and paid options. We recommend you go with the paid ones, since they have stronger security, encryption and data protection, as well as more advanced features. Free VPNs come with limitations and risk of malicious attacks on the software itself.

You can choose to buy a singular VPN service or opt for antivirus software that has a VPN built in, for example Bitdefender’s Ultimate Security plan. That depends on what you use your computer for and how much. 

When you pick one, here’s what it can do for you.

1. Access region-specific content

When we said you could change your location, we meant it. Say you’re using a streaming service and a show you desperately want to watch isn’t available in your country. You can use your VPN to make it look like you’re browsing from a country where it’s unlocked.

This option is also convenient for gamers who want to access maps, skins and other in-game items unavailable in their location.

Surfshark VPN
Surfshark VPN (Credit: Dan Nelson on Unsplash)

In addition, you can use this powerful feature when you’re traveling to a region where some of your favorite content may not be accessible.

Do keep in mind that you need to read the Terms and Conditions (yeah, we know - who does that?) of your games and services before doing this, since you could end up getting a penalty. It’s also important to remember that there are entire countries that have strict regulations or even bans on VPNs, for example Belarus, Russia and China. So make sure to be very cautious with your VPN use, friends.

2. Browse like no one’s watching

VPNs shield your browsing habits from prying eyes on the web. Those can be malicious hackers or just third-party cookies tracking your every move to later bombard you with targeted ads. For example, Surfshark VPN features a Cookie blocker that blocks all cookie-related pop-ups and lets you browse in peace (and secret). It works even when the VPN is turned off, which is also pretty neat.

In addition, their CleanWeb 2.0 technology makes sure ads and especially malware don’t stand a chance at all, since they’re blocked before they can even load.

The inability of sites to track your browsing means they can’t collect and analyze any of your data. So, your personal information - or your company’s information in case that’s what you’re using your computer for - is entirely hidden and secure.

3. Save money

It’s well-known that the prices of certain items and services vary based on your location, browsing time, age and many other factors. This most commonly goes for airline tickets and hotel stays.

You can use your VPN to avoid high prices and surcharges. Clear all cookies, turn on your VPN and visit an online shopping site to check out their prices. Then compare your findings with the offers you see when your VPN is off, when you spend a long time on the site or have an active account with the company. 

Sometimes this can really help you find the best deals and avoid breaking the bank. But again, check the Terms and Conditions before you purchase something using a VPN.

4. Secure your smart home

The more smart devices you have connected to your network, the more exposed you are to potential cyberattacks. Phones and computers are generally designed to be decently secure even without a VPN or antivirus, but smart home devices leave a lot to be desired in that regard. 

Protecting your home network with a VPN software means all devices connected to it are secure, be it an air purifier or Alexa.

Credit: Bence Boros on Unsplash

5. Prevent connection slowdown

Your ISP can intentionally slow down your internet speed based on how much data you’ve consumed (data throttling) or your activities online (bandwidth throttling).

But with a VPN, what kind of data you send and receive and how much is entirely hidden. Therefore, if your ISP can’t see you, they can’t control you and they can’t throttle down your speed.   

The bottom line

You can never be too safe online. So definitely think about getting yourself a solid VPN to pump up your privacy and security as much as you can. And if you have any questions or need help choosing the perfect software for you, feel free to reach out to us.

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How to Fix 0x0000007B Error

What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

Restoro box imageError Causes

The 0x0000007B error code is usually triggered by:
  • Poor Window XP installation
  • Registry corruption
  • Device Drivers Issues
  • Boot sector viruses

Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are
  • To scan for viruses every time you use your PC
  • Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
  • Always keep your computer updated.
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How to fix Error 2753, The file is not marked
Installing programs on your Windows 10 computer does not go smoothly as you could encounter some issues along the way that could prevent you from successfully installing the program. One of the common errors you can encounter during the installation of programs is Error 2753. There are times when the packages are corrupted or those packages are not working properly or it wasn’t able to create files and paths. When you encounter this kind of error, you will get the following error message:
“Error 2753, The File is not marked for installation.”
Note that this kind of error is not bound to only some specific files but it can also happen with any file, be it an executable file or an MSI file. To fix this error, here are some possible solutions that you could try.

Option 1 – Fresh download the setup file

The first thing you can do is to fresh download the setup file from the official homepage and then place it in a different location. Just make sure that you download the correct setup file that’s compatible with your operating system. Then restart your computer and sign in as administrator. After that, right-click on the setup file and select the Run as administrator to proceed with the installation.

Option 2 – Try removing all the previous versions of the software

If there is a previous version of the program that’s still installed on your computer, you need to uninstall that program since it might be the reason why you’re getting Error 2753.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the previous version of the program you are trying to install, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 3 – Run the setup file as administrator

The setup file may need more permission in order to execute properly and so you need to run it as an administrator. To do so, you need to give it more privileges for it to work as intended by its developer.
  • Right-click on the setup file and select the Run as administrator option.
  • Afterward, a User Account Control or UAC prompt will appear and from there, click on Yes and then check if the file runs or not.
Note: If the setup file does not run, you may have to take ownership of the folder where the setup file is located. To take ownership of the folder, refer to these steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 4 – Try running the setup file in Compatibility Mode

You may be getting Error 2753 if the setup file is not intended to run on the Windows 10 version you are using which is why you have to run it in Compatibility Mode. This will allow the setup file to think that it is running in a compatible environment as it is intended to.

Option 5 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix Error 2753. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.
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Easy Remove SpeedItUp Tutorial

SpeedItUp is a potentially unwanted application made by MicroSmarts LLC. The program claims to optimize RAM, clean the registry, and boost internet connection speed. It is designed to speed up your computer by removing some background processes. While not malicious itself, SpeedItUp Free and its variations are often installed via third-party installer bundles, causing many users to unwittingly install the program. Aliases of the program include CheckMeUp, SpeedCheck, SpeedChecker, SpeedItUp Free, Speeditup-Checkup, and Speeditup-Nova. While intended to speed up the performance, its background processes and startup tasks may actually slow PCs down in some cases. Some versions of SpeedItUp also include a browser extension.

About Browser Hijackers

Browser hijacking is a type of unwanted software program, usually a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a number of reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced advert mouse clicks and website visits. Though it might seem naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that hackers can make money from your naive and distraction. On top of that, hijackers can make the whole infected system vulnerable – other destructive malware and viruses would grab these opportunities to get into your computer effortlessly.

Symptoms of browser hijack

There are many symptoms that could indicate a browser hijacking: your web browser’s homepage is suddenly different; your web browser is constantly being redirected to adult sites; the default online search engine has been changed and your browser security settings have been brought down without your knowledge; discover new toolbars which you did not add; your internet browser displays endless pop-up windows; your internet browser has become unstable or starts running slowly; Inability to navigate to certain websites, particularly anti-malware as well as other security software sites.

How they infect computer systems

A browser hijacker can be installed on your computer or laptop if you check out an infected site, click an email attachment, or download something from a file-sharing site. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objective. A browser hijacker can also come bundled up with some freeware that you inadvertently download to your PC, compromising your internet security. An example of some notorious browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are regularly changing.

The best ways to remove a browser hijacker

Certain kinds of browser hijackers can be removed from the computer by deleting malicious applications or any other recently added shareware. Often, it can be a challenging task to discover and get rid of the malicious piece because the associated file could be running as part of the operating system process. Moreover, manual removals demand deep system knowledge and thus can be quite a difficult job for novice computer users. Experts always recommend users remove any malware including browser hijackers by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal method. One of the greatest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you remove any pre-existing malicious software in your system and provides you real-time monitoring and protection from the latest threats. Together with the anti-virus tool, a PC optimizer will help you in deleting all associated files and modifications in the computer registry automatically.

Virus Blocking Internet And All Antivirus Software? Do This!

Every malware is detrimental and the effects of the damage will vary based on the specific type of malicious software. Some malware goes to great lengths to stop you from installing anything on your computer, particularly anti-virus software programs. If you are reading this article, you probably have got affected by a virus that prevents you from installing a computer security program such as Safebytes Anti-Malware. Refer to the instructions below to remove malware through alternative ways.

Install antivirus in Safe Mode with Networking

If the virus is set to load immediately when Microsoft Windows starts, getting into safe mode could block this attempt. Since only the minimum applications and services launch in Safe Mode, there are seldom any reasons for conflicts to occur. Listed here are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power on/start-up, tap the F8 key in 1-second intervals. This would conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, make use of your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After the software is installed, allow the diagnostic scan run to remove trojans and other malware automatically.

Obtain the anti-malware software in a different internet browser

Some malware mainly targets particular web browsers. If this is your situation, utilize another internet browser as it could circumvent the virus. When you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by cybercriminals, the most effective plan of action would be to switch to a different web browser such as Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run antivirus from a pen drive

To successfully eliminate the malware, you might want to approach the issue of running an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to clean your corrupted computer. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Insert the USB drive onto the same system. 3) Double click on the exe file to open the installation wizard. 4) Select the USB stick as the destination for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Unplug the pen drive. You may now use this portable antivirus on the infected computer system. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

Do you want to install the very best anti-malware application for your computer system? There are several applications available that come in paid and free versions for Microsoft Windows computers. Some of them do a good job in eliminating malware threats while many will damage your computer themselves. You must opt for a company that builds industry-best anti-malware and has gained a reputation as reliable. When considering the reliable software programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is designed to assist everyday computer users in protecting their computer from malicious threats. With its outstanding protection system, this tool will automatically detect and get rid of most of the security threats, which include viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its advanced features. Let’s have a look at some of them below: Active Protection: SafeBytes provides 100 % hands-free real-time protection which is set to monitor, prevent and get rid of all computer threats at its very first encounter. They are very effective in screening and getting rid of numerous threats because they are continuously revised with the latest updates and alerts. Antimalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep inside your PC. SuperSpeed Scanning: SafeBytes’s very fast malware scanning engine lessens scanning times and extends battery life. At the same time, it will effectively identify and eliminate infected files or any online threat. Web Security: SafeBytes provides an instant safety rating about the web pages you are about to visit, automatically blocking dangerous sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This program is not “heavy” on the computer’s resources, so you’ll not notice any performance difficulties when SafeBytes is operating in the background. Premium Support: Support service is readily available for 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SpeedItUp without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SpeedItUp

Files: C:DOCUME1USER1LOCALS1Tempinproc.temp C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp c:autoexec.bat C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1TemptmpA.tmp C:DOCUME1USER1LOCALS1TemptmpE.tmp C:DOCUME1USER1LOCALS1TemptmpF.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:WINDOWSsystem32rsaenh.dll C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1Tempinproc.temp C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp C:DOCUME1USER1LOCALS1Temptmp7.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:DOCUME1USER1LOCALS1Tempwajam_validate.exe C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp C:DOCUME1USER1LOCALS1Temptmp7.tmp C:DOCUME1USER1LOCALS1TemptmpA.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:DOCUME1USER1LOCALS1Tempwajam_validate.exe File %COMMONDESKTOPSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup FreeSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup FreeUninstall SpeedItup Free.lnk. File %COMMONSTARTMENUSpeedItup Free.lnk. File %LOCALSETTINGSTempspuad0.exe. File %LOCALSETTINGSTempspuad1.exe. File %PROGRAMFILESDisplay Offerdelayexec.exe. File %PROGRAMFILESDisplay Offerwait.exe. File %PROGRAMFILESSpeedItup Freedelayexec.exe. File %PROGRAMFILESSpeedItup Freespdfrmon.exe. File %PROGRAMFILESSpeedItup Freespeeditupfree.exe. File %SYSDRIVEProgram Files (x86)SpeedItup Freeupgradepath.ini. File %WINDIRSpeedItup Freeuninstall.exe. Directory %COMMONPROGRAMSSpeedItup Free. Directory %PROGRAMFILESDisplay Offer. Directory %PROGRAMFILESSpeedItup Free. Directory %SYSDRIVEProgram Files (x86)SpeedItup Free. Directory %WINDIRSpeedItup Free. Registry: Key HKEY_CLASSES_ROOT named spdfrmon.Gate.1, plus associated values. Key HKEY_CLASSES_ROOT named spdfrmon.Gate, plus associated values. Key 0142D788-C4FC-4ED8-2222-D654E27AF7F8 at HKEY_CLASSES_ROOTInterface. Key A1011E88-B997-11CF-2222-0080C7B2D6BB at HKEY_CLASSES_ROOTTypeLib. Key A1843388-EFC2-49C9-2222-FC0C403B0EBB at HKEY_CLASSES_ROOTInterface. Key A19F8F88-F91E-4E49-2222-BD21AB39D1BB at HKEY_CLASSES_ROOTAppID. Key A19F8F88-F91E-4E49-2222-BD21AB39D1BB at HKEY_CLASSES_ROOTCLSID. Key A1D87888-DEAA-4971-2222-5D5046F2B3BB at HKEY_CLASSES_ROOTInterface. Key A245B088-41FA-478E-8DEA-86177F1394BB at HKEY_CLASSES_ROOTAppID. Key spdfrmon.exe at HKEY_CLASSES_ROOTAppID. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet002Services. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet003Services. Key SpeeditupFree at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
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Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
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