Logo

Access Denied, You don’t have permission

When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers.

The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

  • Open your browser and tap the Ctrl + H keys on your keyboard.
  • After that, look for the listing of the website from your browser history and right-click on it.
  • Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Disable Taskbar on the second display
If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.
Read More
How to do Disk cleanup in Windows 10
Disk cleanup is part of Windows 10 tools and it is essential in keeping your computer up and running in optimal settings and to free so much needed space as well as remove temporary files that can accumulate over time. Using disk cleanup from time to time is recommended and a very useful habit that will save you some headaches and optimize your computer running time, speed up boot sequence, etc. Think of it like cleaning up your desk, from time to time it can get too overwhelmed with junk and non-important things and if you are keeping it tidy all the time each time you need to find something it will be much faster and easier, same goes with computers, so if you do not have it, try to develop a habit that once per month you start disk clean up and remove trash from your hard drive. In order to do so, press ⊞ WINDOWS + E to bring File Explorer up Keyboard with windows and e markedOnce File Explorer is up and running right-click on the hard drive you wish to run disk cleanup on and click on properties. file explorer hd propertiesProperties Windows will open on the general tab, on that tab you have disk cleanup on the lower right part of properties, click on it. local disk properties cleanupWait for Windows to gather information about your hard drive and files on it. After it is finished you will be greeted with the next screen: disk cleanup section chooserHere you can thick and mark which items you would like to get rid of and which ones you would like to keep. Note that you can freely tick all of them and remove them since removing these files will not break WIndows in any way. make your choices and click on ok. You can also click on Clean up system files to run system files cleaner and get rid of junk there, you will not be able to choose any options there, Windows will alone clean up what is not needed. After disk cleanup is finished least thing you will have is more free disk space, but like mentioned, keeping your Windows and computer healthy goes a long way in its usability, speed, and performance.
Read More
Fix False Notifications in Action Center
There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

  • In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
  • Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
  • After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
  • After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
  • Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.
Read More
Step-by-Step Guide to Patching Error Code 24

Code 24 - What is it?

You may experience error code 24 when you try to use a device on your PC that is not properly installed or its driver is corrupted. Code 24 is a Device Manager error and it pops up on your computer screen in the following format:

“This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)”

Solution

driverfix boxError Causes

Error code 24 may be triggered due to several reasons. However, the most common causes for this error code include:

  • Incorrect device installation
  • Hardware failure/ conflict
  • Corrupted or outdated driver
  • Device prepared for removal

It is recommended to resolve the error code to ensure your PC works at its optimal performance. Error code 24 can lower the device functionality and PC performance dramatically.

Further Information and Manual Repair

Since this error code can mean several different things, troubleshooting it can be quite tricky but to make it simple to resolve, we have listed down some easy methods to repair error code 24.

Try these methods to fix error 24 on your PC and ensure your system works at its optimal pace. Let’s get started….

Method 1 - Update the BIOS on Your Motherboard

Problems with BIOS, the controlling software in the PC motherboard, can sometimes trigger hardware conflicts resulting in Device Manager error code pop-ups.

In such a scenario, it is advisable to update BIOS. To update, go to your PC motherboard manufacturer’s website. Here you will be able to find instructions on updating BIOS.

Follow the instructions carefully to resolve error code 24 on your system. If the error code still persists, then try other methods discussed below.

Method 2 - Remove New Devices

If you experienced code 24 on your PC after installing new devices, then it is advisable to remove them to resolve the error code.

If the device is attached to your computer, then simply disconnect and remove it immediately. Once you disconnect it, reboot your system to activate changes.

Method 3 - Update Drivers

If device removal does not resolve the problem, then consider updating the device driver. Code 24 is also related to driver problems.

It can occur if a device driver is corrupted or outdated. In such an event, it is advisable to update the driver by installing the new and latest device driver version on your PC.

For doing this, simply download the latest device driver version from the manufacturer’s website and update it.

Method 4 - Install DriverFIX for Both Device Driver Update and Safe Device Removal

Finding problematic drivers and the latest device driver versions to update them, however, can be time-consuming and sometimes even frustrating. To avoid being in this situation, it is advisable to download DriverFIX.

DriverFIX is a cutting-edge, user-friendly and an innovative program exclusively designed to resolve device driver related issues and problems on computer systems

It is integrated with the newest technology and intelligent programming system that enables and empowers PC users like you to repair device driver error codes in seconds.

Once you install this software on your PC, simply run it. The software program instantly detects all problematic drivers and updates them with their latest versions available on the internet.

All this is done in mere seconds and it’s not time-consuming at all. Moreover, device driver updates are performed frequently to ensure that you don’t experience any driver problems again.

  • With this software on your PC, you don’t have to worry about updating drivers regularly.
  • In addition to this, as we discussed above, driver code 24 can also occur due to new plugged-in devices. If that’s the reason, then DriverFIX can help you resolve this problem too.
  • It can help you manage and unplug USB devices safely from your PC. After installing DriverFIX, unplugging USB devices is easy and you don’t have to worry about data corruption or drive damage.
  • DriverFIX manages USB devices smoothly by making the ejecting process easy and safely removes hardware from your PC, thereby resolving error code 24 in no time.
  • DriverFIX is easy to install and use and is compatible with all Windows versions.

Click here to download DriverFIX and repair Device Manager error code 24 right away.

Read More
How to get rid of FunPopularGames.com

FunPopularGames is a browser extension developed by Mindspark Inc. that lets you play popular, best-rated, and other games via popular websites, it also allows you to bookmark your favorite games for faster and easier access.

When installed it changes your default new tab page and default search engine to Search by MyWay. While browsing the internet with this extension enabled you will see additional injected ads, sponsored content, and pop-up ads throughout your browsing sessions.

While active this extension monitors user activity and browsing sessions, enabling it to track visited websites, clicked links, and other useful information that it later forwards to Mindspark to be used/sold for better ad placement.

About Browser Hijackers

Browser hijacking is amongst the internet’s constant risks that target internet browsers. It’s a kind of malicious software that alters your web browser’s configuration settings so that you are redirected to sites or web pages you had no intention of visiting. Browser hijackers could do a variety of things on your PC. These are generally used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Although it may seem naive, all browser hijackers are harmful and therefore always classified as security threats. Browser hijackers could also allow other destructive programs without your knowledge to further damage your PC.

How to determine if your internet browser has been hijacked

The following are some signs and symptoms that indicate you’ve been hijacked: 1. the home page of your browser is changed suddenly 2. you find new unwanted bookmarks or favorites added, usually directed to ad-filled or porn sites 3. the default online search engine and the default browser settings are altered 4. you see unsolicited new toolbars added 5. unstoppable flurries of popup ads show up on your computer screen 6. your browser has become unstable or starts running sluggishly 7. you can’t navigate to certain web pages, such as security software-related sites.

Exactly how browser hijacker finds its way onto your PC

There are several ways your computer or laptop can become infected with a browser hijacker. They typically arrive by way of spam email, via file sharing websites, or by a drive-by download. They can also originate from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Sometimes you might have accidentally accepted a browser hijacker as part of an application bundle (usually freeware or shareware). Browser hijacking can cause serious privacy problems and also identity theft, disrupt your browsing experience by taking control of outbound traffic, drastically slows down your computer by consuming lots of resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain browser hijacking can be simply reversed by discovering and removing the corresponding malware application from your control panel. But, the majority of hijacking codes are not easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removals require in-depth system understanding and therefore could be a very difficult job for beginner computer users. Anti-malware software is really effective with regards to discovering and removing browser hijackers that standard anti-virus program has overlooked. To eradicate any type of browser hijacker from your personal computer, you should download this certified malware removal application – SafeBytes Anti-Malware.

What To Do When You Cannot Install Any Anti-virus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your private information to deleting data files on your computer. Some malware is created to interfere with or prevent things that you want to do on your computer system. It may not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, especially the anti-malware websites. If you’re reading this, you may have got affected by malware that stops you from downloading a security program such as Safebytes Anti-Malware. Although this type of issue will be difficult to circumvent, there are a few steps you can take.

Get rid of malware in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eradicate hard-to-delete viruses. In the event the malware is obstructing internet access and affecting your PC, launching it in Safe Mode allows you to download antivirus and run a scan while limiting potential damage. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, as well as update the anti-malware program from there. At this point, you can run the anti-malware scan to get rid of computer viruses and malware without any hindrance from another application.

Switch over to an alternate browser

Malicious program code may exploit vulnerabilities in a particular web browser and block access to all anti-malware software sites. If you are not able to download the security program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you must switch to a different web browser like Chrome or Firefox to download the Safebytes application.

Create a portable antivirus for removing malware

Another method is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Follow these steps to employ a flash drive to clean your corrupted system. 1) On a clean PC, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Choose the flash drive as the location for saving the file. Follow the directions to finish the installation process. 5) Remove the USB drive. You can now use this portable antivirus on the infected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

SafeBytes Security Suite Benefits

In order to protect your laptop or computer from a variety of internet-based threats, it’s very important to install an anti-malware program on your PC. But with so many anti-malware companies out there, nowadays it’s difficult to decide which one you should obtain for your computer. A few of them do a good job in removing malware threats while some will ruin your computer by themselves. You have to pick one that is dependable, practical, and has a good reputation for its malware protection. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious end user. SafeBytes anti-malware is a powerful, highly effective protection tool designed to help end-users of all levels of IT literacy in finding and removing harmful threats out of their personal computers. With its cutting-edge technology, this application will allow you to eradicate several types of malware which include viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes has got a plethora of wonderful features that can help you protect your computer from malware attacks and damage. A few of them are listed as below:

World-class AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in the computer effectively. Real-time Active Protection: SafeBytes offers an entirely hands-free active protection that is set to check, block and destroy all computer threats at its first encounter. They’re very efficient in screening and removing various threats since they’re continuously revised with new updates and safety measures. Internet Security: SafeBytes gives an instant safety rating to the pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your online safety while browsing the web. Lowest CPU and Memory Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. Since it utilizes minimum computer resources, this software leaves the computer’s power exactly where it belongs: with you. 24/7 Online Support: For any technical concerns or product assistance, you could get 24/7 professional assistance via chat and email. SafeBytes has come up with an excellent anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware trouble can become a thing of the past when you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and like to get rid of FunPopularGames manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser extensions, you may remove it by going to the browser’s Add-on/Extension manager. You will probably also want to reset your web browser to its default configuration settings. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values accordingly. However, editing the registry is usually a hard task that only advanced users and professionals should try to fix the problem. Moreover, some malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is advised.
Files: Search and delete: AppIntegrator.exe AppIntegrator64.exe AppIntegratorStub.dll AppIntegratorStub64.dll AssistMonitor.dll AssistMonitor64.dll BAT.dll CrExt.dll CrExtPdu.exe DpnMngr.dll dubar.dll dubarsvc.exe dubprtct.dll dudatact.dll dudlghk.dll dudlghk64.dll dufeedmg.dll duhighin.exe duhtmlmu.dll duhttpct.dll duidle.dll dumedint.exe dumlbtn.dll duPlugin.dll duregiet.dll duscript.dll duskin.dll duskplay.exe duSrcAs.dll HiddenToolbarReminder.dll HkFxMgr.dll HkFxMgr64.dll InstallEnabler.dll t8EPMSup.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL t8Res.dll T8TICKER.DLL ToolbarGuard.dll ToolbarGuard64.dll Verify.dll TPIManagerConsole.exe
Read More
Cortana can’t connect to the Internet
One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.
Read More
InboxAce Removal Tutorial

InboxAce is a browser extension for Google Chrome developed by Mindspark and gives users easy access to the most popular email clients with just 1 click away. This extension changes your default search engine, as well as your home page to MyWay.com. Several anti-virus scanners have marked this extension as a Browser Hijacker due to its information mining nature.

While installing this extension monitors user browsing activities. It logs the website you visit, the links you click, the products you buy, basically everything that you do in a browser. This information is later used to display unwanted targeted ads that are injected into your search results.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. Browser hijacker malware is designed for many different reasons. Typically, it will drive users to particular websites which are looking to increase their advertising campaign revenue. Many people believe that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. Browser hijackers can also permit other malicious programs without your knowledge to further damage the computer.

How to determine if your browser has been hijacked

Signs that an internet browser is hijacked include: the home page of your respective browser is changed unexpectedly; you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; default online search engine is modified; find new toolbars which you did not add; unstoppable flurries of popup advertisements show up on your computer screen; your browser gets slow, buggy, crashes very often; Inability to navigate to particular sites, especially anti-malware and also other security software sites.

How it infects your PC

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They also come from add-on applications, also known as browser helper objects (BHO), browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). A good example of some notorious browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can disrupt the user’s web surfing experience greatly, record the websites frequented by users and steal private information, cause problems in connecting to the internet, and then finally create stability problems, making applications and systems crash.

Tips on how to get rid of browser hijackers

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious software or any other recently installed freeware. But, most hijackers are extremely tenacious and need specialized applications to eliminate them. And there’s no denying the very fact that the manual repairs and removal methods could be a difficult job for a novice PC user. On top of that, there are many risks connected with tinkering around with the system registry files. Anti-malware software is very effective with regards to picking up and eliminating browser hijackers that normal anti-virus application has overlooked. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time computer protection against all types of malware. In addition to anti-malware, a system optimizer program, similar to Total System Care, could help you fix Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and increase overall computer performance.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause all sorts of damage once they invade your computer, starting from stealing your personal details to deleting files on your computer system. Some malware goes to great lengths to stop you from installing anything on your computer system, particularly antivirus programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are a few fixes you could try to get around with this particular problem.

Remove viruses in Safe Mode

If any virus is set to run automatically when Windows starts, entering Safe Mode could very well block this attempt. Just the minimum required programs and services are loaded when you start your PC into Safe Mode. The following are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have online access once again. Now, make use of your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the program eliminate the threats it finds.

Switch over to an alternate web browser

Some viruses may target vulnerabilities of a particular web browser that block the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware could be targeting IE’s vulnerabilities. Here, you must switch to another browser such as Firefox or Chrome to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to save and operate an anti-malware program completely from a Thumb drive. Adopt these measures to run the antivirus on the affected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow activation instructions. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer system. 6) Double click the EXE file to open the Safebytes tool right from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some are very good ones, some are ok types, and some are just bogus anti-malware programs that could ruin your computer themselves! You should select one that is dependable, practical, and has a strong reputation for its malware source protection. When considering commercial antimalware tool options, many people select well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the typical computer end user in safeguarding their computer from malicious internet threats. When you have installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malware can seep through your personal computer.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can detect and remove numerous obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Active Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Extremely Speed Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient in the industry. Its targeted scanning highly increases the catch rate for malware that is embedded in various computer files. Safe Web Browsing: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can rest assured that your PC will be protected in real-time as soon as you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of InboxAce without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browsers AddOn/Extension manager and removing it. It is also highly recommended to factory reset your browser settings to their default state. If you choose to manually delete the system files and registry entries, utilize the following list to ensure that you know precisely what files to remove before executing any actions. But bear in mind, this can be a tricky task and only computer professionals could accomplish it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Safe Mode.
Files: Search and Delete: 1gauxstb.dll 1gbar.dll 1gbarsvc.exe 1gbprtct.dll 1gbrmon.exe 1gbrstub.dll 1gdatact.dll 1gdlghk.dll 1gdyn.dll 1gfeedmg.dll 1ghighin.exe 1ghkstub.dll 1ghtmlmu.dll 1ghttpct.dll 1gidle.dll 1gieovr.dll 1gimpipe.exe 1gmedint.exe 1gmlbtn.dll 1gmsg.dll 1gPlugin.dll 1gradio.dll 1gregfft.dll 1greghk.dll 1gregiet.dll 1gscript.dll 1gskin.dll 1gsknlcr.dll 1gskplay.exe 1gSrcAs.dll 1gSrchMn.exe 1gtpinst.dll 1guabtn.dll AppIntegrator64.exe AppIntegratorStub64.dll BOOTSTRAP.JS chromegffxtbr.jar CHROME.MANIFEST CREXT.DLL CrExtP1g.exe DPNMNGR.DLL EXEMANAGER.DLL Hpg64.dll INSTALL.RDF installKeys.js LOGO.BMP NP1gStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL VERIFY.DLL s_pid.dat 1gEIPlug.dll 1gEZSETP.dll NP1gEISb.dll 000653A1.exe Folders: %APPDATA%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1gEI\ Registry: Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1\CLSID Key HKLM\SOFTWARE\MozillaPlugins\@InboxAce_1g.com/Plugin Key HKLM\SOFTWARE\InboxAce_1g Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00 Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe
Read More
Fix Windows Update Error 0x80070BC9
As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:
“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”
This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Modules Installer Worker Service.
  • Once you found it, check its status and make sure that its Startup type is set to Manual.
  • Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
A 3 Step DIY Guide to Repairing Error 501

Error 501 - What is it?

Error 501 is an error code that sometimes may occur while you are using Internet Explorer on your Windows PC. The error message is displayed as:

'Error 501: Not implemented or not supported.'

Solution

Restoro box imageError Causes

It is difficult to narrow down the ultimate cause of error 501. This is because this error code can be triggered by multiple reasons such as:
  • Third-party confliction or due to an incorrect HTTP 1.1 setting
  • Improper program installation
  • Changes in the “LocalAccountTokenFilterPolicy” registry key
  • Corrupted Registry Database

Further Information and Manual Repair

The occurrence of this error regardless of what the cause is may cause a lot of inconvenience to you. And if not fixed on the time it can lead to system failure too. To repair the error 501, identifying the cause for the error really helps. By identifying the cause, you can easily select the most suitable solution to fix it.

Let us walk you through the solutions to fix error 501 timely:

Cause: Third-party conflicts or due to an incorrect HTTP 1.1 setting

Solution: If the above cause is the reason for error 501, this means the Local Policy Rights Settings have been altered. And because of that, Windows is not running your desired program. To solve this error simply log on to Windows as an administrator. Then run local computer policy snap-in. Open it and click on the computer configuration. Here you will see the Windows settings option. Click on it and then open security settings, local policies, and click on properties. Now in the add users section select the user which you want to add to the policy and save by pressing OK. After you’ve made changes, now try using internet explorer again. If this is the cause for the error pop, the error will not occur. If it still occurs then this means there is some other underlying cause for the error. Read on to find out.

Cause: Improper Program Installation

Solution: Error 501 may also occur due to improper program installation. The best way to resolve it is to uninstall recently installed programs.

Cause: Changes in the “LocalAccountTokenFilterPolicy” registry key

Solution: Sometimes during installation registry keys also get damaged or changed. If changes in the LocalAccountTokenFilterPolicy” registry key is the issue, then you need to alter the registry key ‘LocalAccountTokenFilterPolicy settings and its value. This key inside the registry database allows Windows to control the various access options that you have. However, due to wrong settings, it denies access and shows error 501 when you open Internet Explorer. To alter registry key settings can be tricky and complex if you are not a computer programmer. In such as scenario it is advisable to download Restoro. This is a user-friendly and multi-functional repair tool embedded with a powerful register cleaner. In addition to this, it also functions as anti-virus and a system optimizer.

Restoro Solution

Restoro is simple and easy to use. To operate this tool on your PC and to reset registry settings you don’t need any technical expertise or sound knowledge. Its smooth navigation makes it easy for users to scan and repair errors like 501 due to registry misconfiguration in seconds.  With this helper, you don’t have to modify Windows registry settings manually. It will do it automatically. Furthermore, if Error 501 is triggered by a corrupted registry database, you can run it to repair this issue too. It cleans and wipes out all the unnecessary and obsolete files that could be corrupting your registry. This includes junk files, internet history, and invalid registry entries. It clears up your hard disk space and repairs your corrupted registry. If your PC’s registry is damaged due to malicious software like viruses and malware, then it uses advanced antivirus to remove them from your system. It has a value-adding backup feature that enables you to create a backup of your files for data safety and recovery in case of loss during repair. Restoro is compatible with all Windows versions.

Starting with Restoro

Here are 3 simple steps to get started:
  1. Click here to download Restoro.
  2. Once the installation is complete, run it to scan for errors
  3. After scanning the errors, simply click repair to resolve the issues including the error code 501.
Along with fixing error code 501 triggered by registry damage, it also repairs all other PC-related issues. It helps maintain a stable and error-free system for the longest time.
Read More
How to Fix athwbx.sys Blue Screen error
Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
  • Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys
Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to athwbx.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status