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Holiday Photo Edit is a Browser Extension for Google Chrome developed by Mindspark Inc. and offers users a basic photo editing tool alongside links to some popular editing websites.

When installed this extension changes your default search engine to MyWay and hijacks your New Tab page, changing it to HolidayPhotoEdit. It monitors user browsing activity recording visited websites and clicked links in order to learn more about the user, this data is later used/sold to better target Injected Ads.

While browsing the internet with the HolidayPhotoEdit extension enabled, users will experience more ads throughout their search results, additional sponsored links to partner products, and sometimes even pop-up ads with special giveaways designed to lure users to buy something.

Popular anti-virus scanners have marked HolidayPhotoEdit as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malware that changes internet browser configuration settings without the computer owner’s knowledge or approval. These hijacks appear to be increasing at an alarming rate across the world, and they could be actually nefarious and often dangerous too. Practically all browser hijackers are made for advertising or marketing purposes. In most cases, it will drive users to particular sites which are trying to boost their advertising campaign revenue. Though it might appear naive, all browser hijackers are harmful and therefore always regarded as security risks. Browser hijackers can even permit other vicious programs without your knowledge to further damage your PC.

Find out how to identify a browser hijack

The typical signs that signify having this malicious software on your PC are: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography websites 3. the essential web browser settings are modified and unwanted or unsafe resources are put into the trusted sites list 4. unwanted new toolbars are added to your browser 5. many pop-up ads appear and/or your web browser pop-up blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you have prohibited entry to particular websites, for example, the website of an anti-malware software developer like SafeBytes.

How does a browser hijacker infect a computer?

Browser hijackers can get into a PC by some means or other, including via file sharing, downloads, and email also. They also come from add-on software, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Some internet browser hijackers spread in user’s PC using a deceptive software distribution method called “bundling” (generally through freeware and shareware). A good example of some well-known browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing.

Removing browser hijackers

Certain hijackers can be removed by just uninstalling the related free software or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. However, many hijackers are quite tenacious and require specialized tools to get rid of them. And there is no denying the very fact that the manual fixes and removal methods could be a difficult job for an amateur computer user. Furthermore, there are various risks associated with tinkering around with the pc registry files. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To eradicate any kind of browser hijacker from your PC, you could download this particular professional malware removal program – SafeBytes Anti-Malware. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in deleting all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Try This!

Malware could potentially cause many different types of damage to PCs, networks, and data. Some malware variants modify internet browser settings by adding a proxy server or change the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all internet sites, and thus not able to download or install the required security software to clear out the computer virus. If you’re reading this right now, you may have probably realized that a malware infection is the cause of your blocked internet traffic. So how to proceed if you need to download and install an anti-malware program such as Safebytes? Even though this kind of issue will be difficult to get around, there are a few actions you can take.

Install the antivirus in Safe Mode

If the malware is set to load at Windows startup, then booting in safe mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your computer in Safe Mode. You will have to do the following to eliminate malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your web browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After installation, run a full scan and allow the program to delete the threats it discovers.

Utilize an alternate internet browser to download anti-malware software

Malicious program code may exploit vulnerabilities on a particular internet browser and block access to all anti-virus software websites. The ideal way to overcome this issue is to select an internet browser that is renowned for its security features. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Create a bootable USB antivirus drive

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Adopt these measures to employ a flash drive to clean your corrupted PC. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the pen drive into the corrupted PC. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

To protect your PC from various internet-based threats, it’s very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the marketplace, nowadays it’s hard to decide which one you should purchase for your personal computer. Some of them are great and some are scamware applications that pretend as authentic anti-malware software waiting around to wreak havoc on your PC. You have to look for a product that has got a good reputation and detects not just computer viruses but other types of malware too. One of the recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for top-quality service, and clients are very happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is made for end-users of all levels of computer literacy. After you have installed this software program, SafeBytes advanced protection system will ensure that no viruses or malicious software can seep through your computer.

SafeBytes anti-malware offers an array of enhanced features that sets it aside from all others. Some of them are given as below:

Live Protection: SafeBytes provides complete and real-time security for your personal machine. It’ll continuously monitor your computer for hacker activity and also gives end-users sophisticated firewall protection. World-class AntiMalware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal application can identify and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Safe Browsing: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Lightweight Application: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. As it utilizes minimal computer resources, this tool leaves the computer’s power exactly where it belongs: with you. Fantastic Tech Support Team: You could get high levels of support 24/7 if you’re using their paid software. SafeBytes has developed a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of HolidayPhotoEdit manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could uninstall it by visiting the browsers Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. Lastly, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is often a challenging task and only computer experts could accomplish it safely. Furthermore, some malware keeps replicating which makes it difficult to remove. Completing this task in Safe Mode is recommended.

Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Error Code 40 – What is it?

Error Code 40 is a device driver error that users encounter on any Windows 2000 and later operating systems. It occurs when the peripheral device that you connect to your PC cannot be accessed due to a change in the system registry.

This is due to the presence of invalid sub-keys of the device driver in the system registry. It is a common error that users come across and appears on your PC with either of the following messages:

“Information in the registry entry for this driver is invalid”

OR

"Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. (Code 40)"

Solution

Error Causes

As mentioned above, the error code is triggered when the device driver’s invalid sub-keys appear in the registry, effectively changing it. This happens when the windows system files get damaged due to the following factors:

• An incomplete program uninstallation
• An incomplete program installation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

Factors such as incomplete installations or uninstallations or an improper system shut down can cause files to become damaged that threaten the health of your computer.

Removing viruses from the computer is also another factor as it removes the entries in the Windows system files which contain the viruses including spyware or malware

Further Information and Manual Repair

Fixing Error Code 40 is similar to fixing other device manager error codes. Here are a few methods you can try.

Method 1 – Use System Restore

You can use system restore to eliminate the problem. Here is how you can use it:

• Log in using an Administrator account
• Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
• Click ‘Restore my computer to an earlier time’ and click ‘Next’
• Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
• Click ‘Next’ on the confirmation window to proceed
• Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Manually uninstall then reinstall the device driver

If using system restore also does not work in removing the error code, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’.

Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 3 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 40.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. Driver Assist is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 40 quickly and effectively!

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats

"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."

"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"

"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."

"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"

Some of the common symptoms of this error code include

• Blue screen
• System freeze
• And sudden shutdown

Solution

Error Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:

• Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
• Windows registry issues
• Malware infection
• Hardware conflict
• Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!

HWiNFO (Hardware Information) is a professional hardware information and diagnostic tool supporting the latest components, industry technologies, and standards. It's targeted to recognize and extract the most possible amount of information about computer hardware which makes it suitable for users searching for driver updates, computer manufactures, system integrators, and technical experts too. Retrieved information is presented in a logical and easily understandable form and can be exported into various types of reports. System health monitoring and basic benchmarking available too. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you suddenly encounter an error message that says, “This webpage is not available, Err_Connection_Closed” while browsing the internet or visiting a website and the website fails to load, then it means that there is some problem with your network connection. Similarly, you may also get other error messages like “Err_Network_Changed”, “Err_Connection_Reset” and “Err_Internet_Disconnected” errors in different browsers like Chrome, Firefox, and Edge. The problem lies in your Windows 10 computer and your internet connection since this is a network issue. So before you troubleshoot the problem using the suggestions given below, you need to refresh your browser first or you could also tap Ctrl + F5 on your keyboard to hard reload the webpage. If you’re still getting the same error message, then proceed to the guide below.

Option 1 – Try removing the Proxy

Removing the Proxy might also help you in fixing the “This webpage is not available, Err_Connection_Closed” error. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try using Google Public DNS

If the first option didn’t resolve the issue, you can try to use the Public DNS by Google and see if it can help fix the problem. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the Err_Connection_Closed error. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’re getting the “This webpage is not available, Err_Connection_Closed” error when trying to browse the internet.

Option 5 – Try to check the network cables and then restart your router

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting this error.

Option 6 –Try a Network Reset

When all else fails, you might have to consider resetting your entire network settings. Simply follow the steps below to do so.

• Click on the Start button and then click on the gear-like icon for Settings to open it.
• Next, select Network and Internet.
• Then scroll down and look for “Network Reset” – click on it and then click on the Reset now button.

When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:

• MicrosoftEdge.exe
• MicrosoftEdgeCP.exe
• MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

• In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

As you know, each one of the applications that you use in your Windows 10 computer has its own set of permissions by default. These applications either allows or denies the interactions between a few other applications, depending on their own needs. This is why you might suddenly encounter a message that says,

“This app wants to access your pictures” or “This app wants to access your account info”

both of which are followed by two buttons that will ask you to Allow or Deny the action. You can always click on any of the given options. This will determine the permission of the application. Users in Windows 10 are given the option to either allow or deny applications in accessing their account information like name, picture and other account information. Thus, in this post, you will be guided on how you can change the Privacy settings of these apps to allow or deny them permission to access not just your account info but for all users, as well as specific apps in Windows 10. The user account information is part of the Privacy data in Windows 10 that you can control easily using the Settings app. In fact, you can revoke or grant access permission for your account information, all the users and specific applications to do that, follow each one of the instructions provided below carefully.

Allow or deny apps permission to account info for yourself:

Step_1: The first thing you have to do is open Settings. From there, select Privacy. Step_2: After that, scroll and look for Account info and select it. Step_3: Now turn off the toggle button for the “Allow apps to access your account info” option if you want to deny apps permission to your account info. But if you want to allow them access, simply turn the toggle button on. Keep in mind that when you allow access or permission, you can select which apps can access your picture, name, and other account info by simply using the settings on the page you’re currently in.

Now if you want to allow or deny apps to access your account info for all the users, here’s what you have to do:

Step_1: First, open Settings and click on the icon for Privacy. Step_2: Next, scroll down until you see the Account info located on the left side and then click on it. Step_3: After that, click on the Change button under the “Allow access to account info on this device” section. If you want to deny account info access for all other users, then turn the toggle button off. Doing so will automatically disable not just the account info access for all users but also for all the apps as well.

On the other hand, if you want to allow or deny account info access to specific apps, you can do so by following these steps:

Step_1: As you did earlier, go to Settings and click on the Privacy icon. Step_2: After that, scroll down and select Account info located on the left side. Step_3: Now turn on or off the toggle button under the “Choose which apps can access your account info” section if you want to deny or allow specific apps permission to access Account Info. If you’ve turned on the toggle button under the “Allow apps to access your account info”, all the apps get access permissions by default.