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Change Legacy to UEFI without reinstalling

There are some new generation motherboards for laptops and PCs that bring in support for both the Unified Extensible Firmware Interface or UEFI as well as the Basic Input Output System or BIOS. The main advantage of UEFI over the traditional BIOS is the fact that UEFI supports a hard drive that has a capacity of more than 2 terabytes. However, the disadvantage of UEFI is that it only supports the x64 Windows operating system versions and that the hard drive is supposed to use the GPT structure. So if your PC is compatible with and supports UEFI and you want to change from Legacy to UEFI, then you’ve come to the right place as this post will guide you on how you can exactly do that without having to reinstall it.

There are two ways to change Legacy to UEFI. You can convert MBR to GPT using either the built-in utilities in Windows or using the Recovery Environment. Before you proceed, make sure that your computer fulfills the following prerequisites:

  • Your PC’s motherboard should support both Legacy and UEFI.
  • Your PC should be running at least the 1703 Windows 10 version or newer on an MBR partition.

Once you’ve made sure that your computer covers the aforementioned prerequisites, refer to the given options below.

Option 1 – Convert MBR to GPT via Windows built-in utilities

  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Convert MBR to GPT via the Recovery Environment

  • When the message appears on your screen while running Windows Setup, you need to tap the Shift + F10 keys to open Command Prompt.
  • Make sure to run Command Prompt as admin and then execute this command: exe /convert
  • After that, wait until the process is completed. When it’s done, you have to go to the BIOS just like in the first given option above.
  • As mentioned, you can usually find the Boot Mode under Boot > Boot Configuration. Once you’re there, set it to UEFI.
  • Now save the changes made and exit as your computer will restart.

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Fix ERR_CACHE_MISS error in Google Chrome
One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.
  • Open Google Chrome.
  • Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
  • Next, select the Disable cache option while DevTools is open and apply those settings.
  • After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
  • Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
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How to Fix Windows 8 Error 0x80070490

Error Code  0x80070490 - What is it?

Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.

The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.

Solution

Restoro box imageError Causes

Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:

  • Attempts to install Windows 8 or 8.1
  • A corrupted Component-Based Servicing (CBS)

Further Information and Manual Repair

The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.

  1. Repair Corrupted Windows Files with System File Checker

The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.

To repair files, begin scan by swiping the right edge of the screen then opening the search box. Type Command Prompt, right-click this option, then select Run as Administrator. Once the scan begins, wait for the process to be completed then restart your device. Check if the error is resolved by reattempting updates. If error code 0x80070490 in Windows 8 or 8.1 persists on your device, proceed to the solution below.

  1. Perform Clean Boot

A clean boot is one of the best ways to reduce conflict among files – an issue that may arise whenever users update, install or run programs on their Windows device.

To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.

You can access the clean boot tool by entering msconfig in the search box. Select Services, then System Configuration. Check the Hide all Microsoft services checkbox then select Disable all. Next, go to the Startup tab, click and open Task Manager. After selecting the Startup tab, make sure you right-click each startup program. Click Disable from the context menu then close Task Manager when done. Select OK on the System Configuration menu then restart your machine to clean boot Windows 8 or 8.1.

If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.

  1. Run Windows Update Troubleshooter

This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.

To run Windows Update Troubleshooter, simply download from Microsoft’s website. Be sure you are downloading the tool recommended for your operating system, in this case Windows 8 or 8.1. After you download Windows Update Troubleshooter, run it to enable the tool to check for and resolve update issues on your device.

  1. Use DSIM or System Update Readiness Tool

The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.

Once you download and install this tool, it will be able to run automatically. The process may be technical, however, requiring specialized knowledge to successfully download and run the tool. Consider getting assistance from an IT professional in this case. Also, check Microsoft's online resources to download the tool.

  1. Use an Automated Tool

Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.

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Windows 10 isn’t activated after upgrading for free

Error Code “Windows 10 isn’t activated after upgrading for free” – What is it?

Windows 10 isn’t activated error occurs when Windows users attempt to upgrade to Windows 10 for free and end up in a non-activated state. It is a Windows 10 activation error affecting PC owners who attempt to upgrade their Windows 7 or Windows 8.1 operating systems. A message box will appear with the following message: “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update.”

Common symptoms of this error code include the following:

  • Inability to upgrade for free to Windows 10
  • The appearance of activation error code in the message box

Solution

Restoro box imageError Causes

To understand the cause of this activation error, users will need to understand activation within Windows. Activation is a process that allows Windows to verify that you are upgrading your operating system based on the Microsoft Software Licensing Terms. These terms specify, for instance, the number of devices upon which you can use Windows.

Once you have a genuine copy of Windows and you are following the terms mentioned earlier, you should be able to activate and complete the upgrade to Windows 10. However, the activation fails when these conditions are not met. Note also that the error may occur if users fail to upgrade to Windows 10 before reinstalling, requiring them to repeat the installation process by first going back to the previous version of Windows present on their system. Once the upgrade process is not done as should, you might encounter other Windows 10 errors such as error code 0xc0000142

If you see this error code, “Windows 10 isn’t activated after upgrading for free” proceed to rectify it using manual repair methods below.

Further Information and Manual Repair

To fix this activation error code in Windows 10, users will need to employ at least one manual repair procedure. This process can successfully be completed by non-technical Windows users. However, you may also consider getting assistance from a Windows repair technician if you are not certain you have the requisite skills needed to complete the manual repair tasks below.

The main methods to resolve the error code “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update” is as follows:

Method One: Manually Activate Windows

If you attempted upgrading for free to Windows 10 and ended up with the activation error you will need to first perform a manual activation. Follow the steps below to complete the process.

  • Step one: Tap or click the Start button
  • Step two: Select Settings then Update & security
  • Step three: Select Activation
  • Step four: Once activation status is Connect to the Internet to activate Windows, click or tap Activate

The steps above enable users to successfully activate Windows 10 if the issue involves a connection problem. However, if Windows is not activated, it may mean your copy of Windows is not genuine. This may require you purchase a copy of Windows to rectify the issue. However, if you have a genuine copy of Windows proceed by applying the steps found in method two.

Method Two: Use Product Key to Verify Copy of Windows

A valid product key is one way you can verify your copy of Windows is genuine. This will enable you to complete activation and allow you to access the free upgrade to Windows 10. Follow the steps below.

  • Step one: Click or tap the Start button
  • Step two: Select Settings then Update & security
  • Step three: Click Activation
  • Step four: Select Change Product Key then type in the product key. (Ensure you type the 25 characters in the correct order.)

Method Three: Use an Automated Tool

Error codes in Windows often occur due to poor maintenance of one’s PC. To improve your system and reduce your machine’s risk of experiencing error codes, download a powerful automated tool. This tool is both powerful and user-friendly, making its benefits accessible to even the most non-technical Windows users.

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How to always run the app in admin mode in W11
Each time you open an application inside your Windows 11 operating system, it is opened with standard privileges. Now, please note that your account privileges and application privileges are two different things, you might be the administrator of the system but when you open the app, it still opens with standard privilege. admin privilegesMost of the time running applications with typical settings is fine but from time to time we might have some applications that will require running with administrator privilege in order to work properly. In this case, it is very easy to do it, you just right-click and choose run as administrator. Although a very easy solution, it can be quite annoying if running the app is on a daily basis or even more times per day. If this is the case then right-clicking and choosing to run as administrator can be a daunting task, sometimes you can even forget to run it like this in heat of work and some unforeseen consequences might occur. Luckily there is an easy hack so you can open the chosen application each time as an administrator with a simple double click each time.

Setting application to run as administrator always

  1. Locate application executable file
  2. Right-click on in and choose properties
  3. Click on the Compatibility tab
  4. Check the box next to Run this Program as an Administrator
  5. Click on Apply
  6. Click on OK
From now on each time you open an application normally with a double click, it will be opened as administrator privileges.
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A Guide to Fixing Error 0x8007007e on Windows 10

Error Code 0x8007007e – What is it?

Error code 0x8007007e often occurs when users attempt to use Windows Update but are unable to access updates or webpages. To resolve this issue, you will need to use tools that detect and correct corrupted files as this is usually the main reason for the error.

Solution

Restoro box imageError Causes

Once this error code is encountered, it's a clear indication that your Operating System has malfunctioned. This could be a consequence of an incorrect or failed installation of software. The software might leave invalid entries in the Windows registry. Improper shut down of your system and a malware attack are also causes of error code 0x8007007e. Additionally, someone with little or no technical knowledge might have deleted a system file by accident. Missing system files can also equate to other error codes such as registry error code 19.

You may not always be able to prevent issues from affecting your computer, but proper measures can be taken to limit your risk of experiencing problems like error code 0x8007007e. See the following suggestions below:

  • Ensure proper system maintenance by regularly using your automated tool. This will ensure your system is in good shape and error-free. It will also clean your system regularly leading to a boost in PC performance
  • Keep antivirus software up-to-date. Antivirus software if crucial for the proper functioning of your computer. Keeping your antivirus updated is one of the best ways you can avoid problems with your PC.

Further Information and Manual Repair

Method One: System File Checker

System File Checker is a Windows tool that allows users to check their system for corrupt or bad system files. The utility scans for corrupt files and repairs them as well as files that may have gone missing.

Depending on the type of Windows operating system on your computer, you may need to follow varying instructions. However, note that Windows operating systems including Windows 10 and Windows 8 or 8.1 and Windows Vista all provide access to System File Checker via Command Prompt.

Once you run System File Checker, the tool should be able to repair and replace corrupted files. However, in cases where the repair process does not take place, you can attempt a manual repair by replacing the corrupt file the tool identifies with a good file. The process may require technical knowledge of Command Prompt so consider help from a Windows repair technician or consider contacting Windows for instructions based on your computer’s operating system.

Method Two: Run System Restore Tool

The System Recovery Options menu in Windows contains many tools which can enable users to resolve serious errors. In the case of Error Code 0x8007007e, one of the best tools in this menu is System Restore.

When an error occurs which inhibits users from accessing key functions on their system, System Restore enables the user to restores the computer to an earlier period without causing harm to files, photos, or documents.

However, once you run this tool, you will only be able to access files available within the period to which your computer is restored. For this reason, carefully consider which period is best suited to your purposes. Also, ensure you restore the system to a time when error code 0x8007007e was not present on your machine.

If System Restore does not resolve the error, you may undo the restoration changes. Ensure you have sufficient free space on your machine hard disk before you proceed (300 MB at least for hard drives above 500MB or at least 50 MB for smaller sized disks).

Method Three: Download Automated Software

When it comes to resolving error codes, it can often be a frustrating and tricky venture, especially when you are attempting to fix the problem manually. The Internet is awash with bits and pieces of instruction, some misleading at best with uncertain success rates.

But what if there was a one-stop-shop or better yet a tool that offered solutions for error codes including 0x8007007e?  Download a powerful automated tool that offers easy and effective, user-friendly solutions for users with varying error code problems.

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A Quick Guide to Resolving Uncdms.dll Error Code

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:
  • “Uncdms.dll cannot be found.”
  • “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
  • “The file uncdms.dll is missing.”

Solution

Restoro box imageError Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:
  • Viral infection
  • Issues with Windows Desktop Search
  • Registry corruption
  • Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer
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Fix The selected boot device failed in Windows
If you suddenly receive an error message that says, “The selected boot device failed, Press <Enter> to Continue” during an installation on your Windows 10 computer, you should know that this kind of error can occur when you use a USB stick as well as a DVD Disk to boot from. This error indicates that some settings inside your BIOS are not compatible with the bootable device that you have created. Note that fixing this kind of error does not vary from device to device at all. All you have to do is change some settings in the BIOS and create a proper bootable disk. Follow the options given below to fix the “The selected boot device failed, Press <Enter> to Continue” error. The options below do not have to be necessarily followed in the same sequence since you can create a bootable USB drive before you change some settings in the BIOS.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further Options including System Restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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Blu-ray player does not recognize the disc
So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.
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Computer gets stuck on Preparing to configure
If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post. During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours. There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.
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