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Touchpad Set user settings to driver failed

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad.

This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

  • In the Start Search box, type “MSConfig” and select System Configuration from the search results.
  • Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
  • Then click the Apply and OK buttons to save the changes made.
  • Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

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Option 5 – Try to remove Proxy

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Option 7 – Try resetting Cortana

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Option 1 – Disable Network Level Authentication via Properties

The NLA is a useful tool that provides your computer with extra security and helps network administrators in controlling who can log into the system with just a click of a single box. However, there are times when it can become a disadvantage and could prevent you from accessing your system remotely. Thus, you need to disable it using Properties.
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Option 2 – Disable NLA via Registry Editor

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  • Tap the Win + R keys to open the Run dialog box and then type in “Regedit” in the field and tap Enter to open the Registry Editor.
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  • Navigate to the path below after you’re connected:
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Option 4 – Use the Group Policy Editor to disable NLA

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Option 1 – Try to set allowed ports

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  • Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
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  • After that, click on Settings.
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Option 3 – Try to clean reinstall Chrome

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  • Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
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Option 1 – Get rid of any conflicting browser extensions

As mentioned, shady browser extensions can cause unusual behavior in a browser. Chances are, these extensions or toolbars might be conflicting with the loading of the website. Thus, you have to get rid of these unwanted extensions and toolbars to fix the issue.
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 2 – Try to disable applications from running in the background

  • Open Google Chrome and then click on the menu button located in the top-right corner.
  • From the drop-down, select Settings and then scroll down until you see the Advanced button. Click on it.
  • Next, turn off the toggle for “Continue running background apps when Google Chrome is closed” under the System section.
  • Now restart Chrome and check if it is working properly.

Option 3 – Try to configure the search settings of Chrome

  • Open Google Chrome and type any search query in the address bar and then tap Enter.
  • After that, it will open the Google search engine. From the top-right corner, click the Settings button.
  • Next, select Search settings from the drop-down menu.
  • Then scroll down to the new page that appears and make sure that the “Open New Window for each result” option is set to Uncheck.
  • Once you’re done, save the changes made and restart Google Chrome.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.
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  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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