Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10

In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service.

The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem.

Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.

  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.

After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.

  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)

As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.

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Turn off transparency inside your Windows 11
windows 11 transparency offWindows 11 comes with glass and transparency effects by default once it is installed. The transparency effect looks really good but if in any case, you do not like them, you can easily turn them off very easily
  1. Open settings inside Windows 11
  2. Inside settings click on Accessibility in the sidebar
  3. Click on Visual Effects on far-right
  4. Inside Visual effects, settings click on the switch beside Transparency effects to OFF
Windows will automatically save settings and apply changes right away. Just close your settings application and continue with work. You can always turn it back ON if you change your mind.
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Boot Selection Failed Because A Required Device Is Inaccessible Error in Windows 10
If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

  • Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
  • Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
  • Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
  • Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
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If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.
  • Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
  • Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
  • After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
  • Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
  • Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.
  • The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
  • Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
  • Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
  • Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
  • The next thing you have to do is to insert the installation drive.
  • After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
  • Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.
CHKDSK /R /X C:
  • Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

  • Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
  • Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
  • Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

  • Inject the installation drive you created earlier and boot your PC.
  • Select the keyboard layout from the Choose your keyboard layout window.
  • From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.
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dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
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KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
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  • After that, input each one of the commands listed below sequentially to execute them:
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    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
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  • After that, navigate to the 3D settings section.
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Option 7 – Try turning off NVIDIA Surround

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Error 1753 Demystified & The Quickest Fix Ever!

Error 1753 - What is it?

Error 1753 is an RPC endpoint mapper error code. This code is typically displayed as "EPT_S_NOT_REGISTERED" or sometimes as the hexadecimal value 0x6D9.  Error 1735 indicates that there are no more endpoints available from the endpoint mapper. To understand this better, basically, RPC is an inter-process communication (IPC) method. This is used by clients and servers for communication purposes. RPC is used by programs to execute programs on a server computer. The perfect example of this is Microsoft Outlook. You communicate with Microsoft Exchange Server using RPC. This enables you to send and receive emails. When you use Microsoft Outlook to send emails, your computer sends a message to the server computer in an obscure coding. The server responds to your computer with another message that contains the results of the executed program. This is all being carried at the backend of the running program. Integral to this is the endpoint. The endpoint includes the name, port, or a group of ports on a computer that is monitored by the server for incoming client requests. This is a network-specific address to be precise. The endpoint mapper is the part of the RPC subsystem that is responsible for dynamically assigning endpoints to the server. When this function fails it leads to error 1753 message display. It shows that RPC service is not available.

Solution

Restoro box imageError Causes

The error code 1753 indicating RPC endpoint mapper service failure is triggered due to multiple reasons. These include:
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  • Malfunctioning of the hardware
  • Spyware intrusion or viral infections
  • Device driver conflicts

Further Information and Manual Repair

This error code may cause a great deal of inconvenience to execute programs that are dependent on the server. It can lower your productivity and performance. To avoid the hassle, it is advisable to repair the error 1753 immediately. The best way to resolve this error 1753 in seconds is to download Restoro. By using this repair tool, you can fix the error right away for free without paying hundreds of dollars to a professional expert. Restoro is a new and innovative PC fixer integrated with an automated algorithm and intuitive technology that enables users to sit back and relax while Restoro runs on the system and detects all PC-related issues in the shortest time. In just a few clicks you can resolve even the mightiest PC issues like the error code 1753 RPC endpoint mapper problem and resume back to the program in no time.

Why Restoro

It is efficient and user-friendly. Restoro can be used by users of all levels so even if this is your first experience using a repair tool, you don’t have to worry. To operate it, you don’t have to be a computer programmer or have sound technical expertise. It is simple and very easy to use. The layout is simple and neat complimented nicely with easy navigation and a sophisticated user interface. Restoro is a high and multi-functional error tool embedded with powerful, performance-driven, and value-adding utilities, all in one. So, whether the error code 1753 is triggered due to a viral infection on your system or registry corruption, you don’t have to look for different tools to resolve the error, simply run Restoro to fix the issue right away. Restoro includes a dynamic registry cleaner that detects all registry issues and wipes out the clutter from the hard disk like junk files, internet history, and invalid entries which is by the way the number cause for registry corruption leading to error 1753. It clears up disk space and RAM and repairs the misconfigured system files and corrupt registry in seconds thus resolving error 1753. Restoro also functions as a system optimizer thus boosting the speed and performance of your PC massively and reducing boot time. In addition to this, it also has a backup feature.  This tool is embedded for safety purposes. This feature enables you to create backup files on your PC before you start system repair. This helps you recover data in the event of data loss during system repair. To get started:
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How to Fix Screen Flickering in Windows 10 Error

Screen flickering in Windows 10 - What Is It?

Screen flickering when you’re using Windows 10 is quite a common problem. It is often caused by apps that are not compatible with the operating system, or faulty display drivers.

There are a lot of possibilities for why this issue occurs. If you are one of the many users that encounter this kind of problem, you might want to check on your task manager to see if everything is working fine. One common sign that something wrong has happened is if the task manager flickers, as well. To fix this, you will need to update an app, uninstall an app, or update your display driver.

Solution

Restoro box imageError Causes

Common causes of the screen flickering when running on Windows 10 are software issues. This is most likely caused by the following:

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Further Information and Manual Repair

In order to fix the issue of your screen flickering when you have Windows 10 as your operating system, follow these simple steps.

Note: It is very important to consult with an authorized computer technician if you are not highly confident in solving this issue by yourself. Furthermore, you can also use software to fix this problem.

  • The first method is by checking if your task manager is flickering. To open the task manager, all you have to do is right-click or press and hold the start button, then select task manager.

If you have confirmed that the task manager is the one causing the screen flickers, the display driver can possibly be your problem. To fix it, all you have to do is update your display driver.

How to update the display driver

  1. You have to reset your computer and boot it on Safe Mode.

      -In order to do this, you have to hold the Shift key while selecting Power>Restart. When your computer boots up, you will be greeted by a Choose an option screen. From there, you have to select Troubleshoot, then Advanced Options, then Startup Settings, and then Restart. When your computer restarts, select 4 or hit the F4 key to enter into Safe Mode.

  1. When your computer finally boots up in Safe Mode, right-click or press and hold the Start button. From there, click Device Manager.
  1. From the Device Manager screen, you have to expand the Display Drivers section, right-click on the driver that might be causing the problem then select Uninstall. Don’t forget to tick the Delete the driver software for this device box, press the OK button, and then restart your computer.

            - When you have two, or more, drivers installed on your computer, all you have to do is disable the other drivers. You can do this by right-clicking on the driver in the Device Manager and click the Yes box next to disable. Shut down your PC after this, disconnect the installation, and boot your computer back on.

  1. When your PC boots up after the restart, click on the Start button then click on Settings.
  1. You need to go to Update & Security, then Windows Update, and then check for updates.

            - If you are using multiple drivers and this technique doesn’t work, repeat the process in Step 3 and try to disable a different driver.

Remove an incompatible app

There are two ways to remove an incompatible app to fix the issue of a screen flicker on Windows 10. Apps like Norton AV, iCloud, and IDT Audio are usually the ones causing the problem. Uninstalling these apps could solve the problem. Uninstall the apps by using the methods below:

First Solution: Uninstall an app in Settings

  1. Click Start, and then click Settings.
  2. Click on System, and then click on Apps & Features.
  3. A window will pop up and from there you will need to select the application you wish to uninstall. Click the app, and then click uninstall. Follow the screen prompt to fully uninstall the program.

Second Solution: Uninstall an app in the Start Menu

  1. Click Start, and then click All Apps.
  2. Look for the application you will need to uninstall, right-click the said app, and then click Uninstall. Follow the screen prompt to fully uninstall the program.
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GoDaddy data breach compromised 1.2M accounts
A very serious data breach has happened to the unfortunate GoDaddy hosting service placing a little over 1.2 million accounts affected. Security breaches sadly are not a rare occurrence but this time it is a little different. GoDaddy breachEach time when the company is breached data is stolen and that places the company in a bad light usually because its user database has been compromised and people are concerned about their data being misused. This is very rational fear and concern but this time things are a little bit different than usual, why is that, you might ask? Well, as before mentioned GoDaddy is a hosting company and the vector of attack was aimed at the part where it is hosting WordPress. Attackers were able to get their hands on the sFTP credentials of customers on that server meaning that all of the websites are also been relieved of their user base as well. This potentially means that there is a high chance that all of the hosted web site's content is also compromised, meaning that your data could also be compromised even if you were not a GoDaddy customer, all you needed to do is to be a member of any site hosted on their platform. GoDaddy has reset WordPress passwords and private keys, so it’s already taken the steps required to stock the attacker from exploiting anything with the passwords obtained. The company is in the process of generating new SSL certificates for customers. Bad thing is that the attack used a compromised password to get into systems all the way back around September 6th, 2021, the breach was discovered on November 17th, 2021, which is more than a 2-month active time where the attacker could harvest tons of data. The outcome of this attack will be seen in the upcoming time, until then be safe, and Just in case change your passwords.
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  6. Choose startup applications

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  7. Do not open too many tabs in Browser

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  8. Remove browser extensions

    Speaking of browser, having too many installed extensions which are active as soon as the browser is up and running can also lead to poor performances. Remove all which you really do not need and your computer will gain in speed.
  9. Make hardware upgrade

    Sometimes your system is just a little outdated, upgrading more RAM or switching to a new SSD with the greater speed can cause a world of difference in PC performance. Check to see how RAM is standard and upgrade accordingly, you can also upgrade the CPU and other bottlenecks in your system this way instead of completely buying a new PC.
  10. Format and reinstall system

    Drives, application traces, registry entries, etc. are piling up in your system over time, and if enough time is given it will clog your computer. From time to time it is a good idea to backup files and do a completely clean full format of HD and install a new and fresh copy of Windows with new and clean copies of applications and drivers.
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Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Restoro box imageError Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.
  • First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
  • Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
  • This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
  • Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.
Implement any of the solutions listed above and protect your system against Error 1310.
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Quick Tips and Tricks for Supreme Windows 11 Performance

Finally upgraded to Microsoft’s newest OS, but the performance is a bit sluggish? Here are a few useful tips you may not have thought about that could significantly transform your experience!

How to speed up Windows 11?

1. Disable startup programs

There are many programs that launch right on startup that really aren’t essential. This, in turn, causes your PC to launch and run more slowly.

To check which programs are enabled on startup, go into the Task Manager and select the Startup tab. Find every program that doesn’t need to launch immediately, right-click on it and press ‘Disable’.

This will not shut down the program in that instant. It’ll just prevent it from running automatically as you turn on your PC. You can always launch it manually when you need it.

2. Expand your memory and storage

If you want your PC to run super smoothly, you need to have enough memory to support that. This is especially significant for those of you who love to multitask. Upgrading your RAM gives your PC more space to store the temporary data it needs to complete processing tasks. In other words, processing takes a lot less time.

Your long-term storage is equally important. Hopefully at this point you’re already using SSD over HDD, since this type of storage offers a faster boot time.

Motherboard with memory cards
Credit: Marc Pezin on Unsplash

In any case, we recommend expanding your storage capacity. The more files and data you store, the more there is to load, significantly influencing your PC’s speed. Larger storage capacity means new data and essential updates can be stored comfortably, preventing any strain on your PC’s performance.

3. Clean up disk space

If you aren’t willing to upgrade your storage just yet, the least you can do is clean up your storage right now. 

Aside from manually deleting stuff you no longer need, you can also get rid of temporary files that clutter up your storage and eat up performance for no reason. To get to them, click Windows + X and select ‘Run’ (or just type it in the search bar).

A small window will pop up, where you need to type %temp%. This will take you to a whole folder full of all the temporary files you can remove without thinking twice. 

For those who upgraded from Windows 10, there’s a neat trick to get rid of potential leftover files you don’t need on your brand new iteration. Only do this if you’re 100% sticking with Windows 11, though. Go to System > Storage > Temporary files. Make sure to only leave ‘Previous Windows Installation’ and ‘Windows Update Clean-up’ checked and click on ‘Remove files’.

Lastly, make use of Windows 11’s fantastic Storage Sense feature. Turning it on will enable your PC to constantly watch out for junk or unused files to optimize your PC’s performance to the maximum.

4. Install pending updates

This one should go without saying, but pending updates can be detrimental to your Windows 11 performance. The longer you leave them untouched, the more bugs the outdated programs and patches can cause. So, make sure to regularly check for updates and install them as soon as they’re available.

5. Disable visual effects

As cool as visual effects, animations, shadows and transparency are, they can also put quite a toll on your computer’s speed. On a newer setup this generally shouldn’t be a problem, but if you do notice a drop in performance, definitely consider turning off some of these settings.

To do this you can go to the Control Panel, System Properties and click the ‘Advanced’ tab. In the Performance section, choose Settings. If you’d like a quicker way to get to the dialog (Performance Options) with Visual Effects, you can also type sysdm.cpl in the search bar.

Once there, you can either have your PC choose what’s best, choose the best appearance or the best performance. The other option is to manually toggle the effects off and on. The biggest obstacles to speed are taskbar animations, window shadows, control/element animations and animations upon minimizing/maximizing.

Windows 11 on a laptop
Credit: Windows on Unsplash

In the same vein, you should go to Settings > Personalization > Colors and disable Transparency, to prevent your computer from doing overtime just to hit the aesthetic appeal.

6. Get rid of bloatware

Bloatware is one of the biggest culprits of slow computer speed. 

Pre-installed software that’s pretty much useless but takes up valuable system resources has been around since day one. No matter which device or platform you’re talking about. Luckily, a lot of it is removable, making it easy to lighten the load on your device.

To boost your Windows 11 computer, go to Settings > Apps > Installed apps. You’ll probably see a bunch of apps you don’t want or need. Click on the three dots next to each one you want to remove and press ‘Uninstall’. 

Aside from helping optimize performance, removing bloatware has another great benefit. Unfortunately, often this pre-installed software is quite vulnerable, exposing you to great risk of cyberattacks. So, removing it definitely improves your device’s security and gives you at least some peace of mind.

Summary

These are a few of our fastest tips for boosting performance. There are other, more complex and time-consuming ways, of course. If you’ve tried these quick ones and still need advice on how to improve your PC’s speed, feel free to reach out!

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Google docs crush with repeating a word

A newfound bug in Google docs is causing it to crush and upon reopening it will crush again making it very difficult to re-access your document. The bug is manifested when a series of the same word is typed into a document and Show grammar suggestion is turned on.

google doc bug

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

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