Fix The default gateway is not available Error

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

• When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
• Certain apps may become unresponsive.
• You may not be able to download apps or Windows update
• You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
• When you have multiple applications running, you may experience crashes and freezes.

Solution

Error Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:

• Corrupted, broken, or missing system files.
• Malware/spyware infection or virus attack
• Hardware/RAM decline
• Fragmented file
• Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:

1. Press and hold the Windows key and press R. This will open up the Run command
2. Now, type exe and hit Enter
3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.

This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:

1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
2. A new window will open. Click View all from the left pane.
3. Scroll down to the bottom and click on Windows update.
4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
5. The troubleshooter will automatically detect problems and fix them.
6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer

1. Press the Windows + R Run window will appear.
2. Type cpl and hit Enter
3. Click the Connections tab and click LAN settings
4. Under proxy server uncheck “Use a proxy server for your LAN”
5. Click OK

Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:

1. Open Run command as previously described
2. Type MSConfig
3. Click on the Boot tab
4. Tick Safe boot in Boot option
5. Select Network
6. Click Apply and OK
7. Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:

1. Move the mouse cursor over to the upper right side of the screen.
2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
3. On the Settings window, click on the “Change PC settings.”
4. Now, left-click on the “Update and recovery” feature.
5. For the next step, left-click on the “Recovery” feature.
6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
7. Now, follow the instructions on the screen to finish the Refresh process.
8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
9. Check again to see if the error 0x80240017 has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Keeping your system updated is a must and Windows updates are definitely a great way to do that. These updates are essential since they provide important security and various fixes for bugs in your Windows 10 computer. However, there are plenty of instances when you encounter issues with Windows Updates and one of them is when the Windows Updates turn off automatically at random times. Some users reported that they saw a notification about Windows Updates being turned off. Note that the issue is not with the update itself since many users turned on the Windows Update and the system was properly updated. The issue is that the Windows Updates turned off all by itself. There could be several reasons why the Windows Updates turned off by themselves. It could be due to the antivirus program installed on your computer. Antivirus programs are known to cause issues with other programs, Windows updates components included. This can occur due to false positives as well as odd compatibility issues. Aside from antivirus programs, the Windows Update service itself could also be the root cause of the problem. There could be a corrupted file in the Windows Update folder or it could be that the Windows Update service wasn’t started properly. Any of these issues can be resolved by following the troubleshooting options given below. Make sure to follow each one of them carefully for better results.

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Try to make some changes in the Registry

• Tap the Wins key once and type in “command prompt” in the field.
• From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
• Next, type the following command and tap Enter:

reg add "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update" /v AUOptions /t REG_DWORD /d 0 /f

• After that, type the following command and hit Enter again:

sc config wuauserv start= auto

 The command you entered will set the Windows Update to auto so you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:

• “mfplat.dll missing”
• “The application failed to start because mfplat.dll was not found.”
• “The program can’t start because mfplat.dll is missing from your computer.”

In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• Next, click on Yes if a User Account Control prompt pops up.
• After opening Command Prompt, copy and paste the following command and hit Enter to execute it:

dism /online /enable-feature /featurename:MediaPlayback

• Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:

• Tap the Windows key + S and then type “about” in the search box.
• From the search results, click on the “About your PC” to open the About tab of the Settings app.
• Afterward, scroll down to the Windows specifications and check your Windows version under Edition.

Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:

• Click this link to download and install the Media Feature Pack from Microsoft’s official website.
• Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
• After that, wait until the request is validated. The download should begin in a few minutes automatically.
• Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
• Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.

• Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
• After that, open the windows.old folder and then go to the syswow64 folder.
• Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
• Restart your computer and check if the error is now resolved or not.

If you are trying to upgrade your computer but encounter the Windows Update Error 0x800F081F – 0x20003 instead, then read on as this post will guide you in fixing this Windows Update error. This kind of error is commonly encountered when upgrading your copy of Windows 10 and is caused by errors with various developer-related settings that are being enabled in the system. When you encounter Windows Update Error 0x800F081F – 0x20003, you will see either of these error messages:

“We couldn’t install Windows 10. The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation: Error 0x800F081F”  “The installation failed in the Safe_OS phase with an error during apply_image operation: Error: 0x800f081f – 0x20003”

To fix this kind of Windows Update error, you need not use external programs but you can try to disable the Developer Mode, run the Windows Update troubleshooter or restart all the Windows Update-related services and components. For more details, refer to the options provided below.

Option 1 – Try to disable Developer Mode

You might have to disable Developer Mode to fix the Windows Update Error 0x800F081F – 0x20003. How? Refer to these steps:

• Tap the Win + I keys on your keyboard to open the Settings app.
• Next, go to Update & Security > For Developers.
• From there, select the toggle for Sideload apps or Microsoft Store apps located on the right-side panel.
• If you get any prompt, just click on Yes.
• After that, navigate to Apps > Apps & features and then click on Optional features on the right-side panel.
• Then scroll down to locate the Windows Developer Mode entry and select it and click on Uninstall.
• Once you’re done uninstalling the Windows Developer Mode component, close the Settings app and restart your computer to apply the changes made.

Option 2 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x800F081F – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try restarting various Windows Update-related services and components

• Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
• After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
  • net stop wuauserv
  • net stop bits
  • net stop appidsvc
  • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
  • ren %systemroot%system32catroot2 catroot2.bak
• Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
  • net start wuauserv
  • net start bits
  • net start appidsvc
  • net start cryptsvc
• After that, restart your computer and try to run the setup again, and see if the error is now fixed.

Xpcom.dll Error Code - What is it?

To understand the Xpcom.dll error better, first, you need to know what Xpcom.dll file is. Xpcom.dll is basically a typical DLL (Dynamic Link Library) file. It is associated with Firefox developed by Mozilla Foundation for the Windows Operating System. DLL file contains small programs similar to exe (executable) files. Just like any other DLL file, Xpcom.dll helps loads and run programs smoothly. Xpcom.dll functions as a shared file that can be used to run multiple programs on your PC. Xpcom.dll error code occurs when Windows cannot properly load the xpcom.dll file. The error may pop up on the screen in any one of the following formats:

• "Xpcom.dll not found."
• "The file xpcom.dll is missing."
• "Cannot register xpcom.dll."
• "Cannot find C:\Windows\System32\xpcom.dll."
• "This application failed to start because xpcom.dll was not found. Re-installing the application may fix this problem."
• "Xpcom.dll Access Violation."
• "Cannot start Firefox. A required component is missing: xpcom.dll. Please install Firefox again."

The xpcom.dll error can occur during program installation or while rebooting your PC or when shutting it down.[/section]

Solution

Error Causes

It is difficult to narrow down a single cause of this error code simply because the Xpcom.dll error code may be triggered due to several reasons. Some of the common causes include:

• Invalid or corrupt xpcom.dll registry entry
• Viral infection
• Outdated PC drivers
• Another program overwrote the required version of xpcom.dll
• Xpcom.dll file is accidentally deleted or uninstalled
• Mozilla Foundation hardware failure

Further Information and Manual Repair

Here are the best, quick and easy DIY methods to resolve Xpcom.dll error code on your system within minutes:

Method 1: Update Window Drivers

To resolve the xpcom.dll error on your system, try updating Window drivers. To do this simply use the driver update wizard from within Device Manager. The driver update wizard walks you through the entire drive update process, making it easy and hassle-free for you to update drivers.

Method 2: Download and Install Xpcom.dll File

Since DLL are shared files and used to run and load multiple programs, it is possible that you might have accidentally removed this file while uninstalling a program on your system. This is the reason why the Xpcom.dll file goes missing. To retrieve the Xpcom.dll file simply go to the recycle bin. Reinstall the deleted program. However, if it still doesn’t resolve the error, then it is advisable to download and install the Xpcom.dll file from a trusted DLL file website over the internet.

Method 3: Scan for Viruses and Repair the Registry

If the error code occurs due to malware infection or is related to registry issues, then simply download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with 6 scanners including a powerful antivirus and a registry cleaner. It is compatible with all Windows versions. Simply run it to remove all types of viruses infecting your system and clean/repair the registry. Click here to download Restoro and resolve the Xpcom.dll error on your PC.

Error Code 0x80072F8F - What is it?

Error Code 0x80072F8F manifests in one main way. It is known to appear as early as Windows 7, and mainly deals with an error that occurs in the update process, or when the computer is trying to connect to the online activation service. It can appear when the activation fails to verify the product key. The error code will present itself when the system realizes that the PC's date and time are incorrect. Error Code 0x80072F8F will also appear if the computer has determined that the time zone settings on the computer are not accurate.

When Windows is going through the installation process and is verifying all of the information associated with the computer, Error Code 0x80072F8F will arise, indicating that the information in the computer's settings is not valid. Correct times and dates are necessary when using serial validation keys to install Windows. When these settings are outside of the tolerated window, the problem will arise.

Error Causes

There is only one main symptom to look out for, and it will manifest during a Windows installation. In the midst of the installation, the computer will not be able to proceed with the installation if Error Code 0x80072F8F has popped up. Because the information cannot be verified, Windows will not be able to continue the installation process when the time settings are not accurate. This interrupts the process, causing the need to edit the settings, restart the computer, and try again. It is imperative to be sure that the date and time on the computer are inside of the tolerated window for the serial key.

• This error code will not give any information on how to correct it.
• Windows Error 0x80072F8F is displayed on the screen.
• The error code appears when typing the Windows serial key and proceeding.

Further Information and Manual Repair

When experiencing Error Code 0x80072F8F, the date and time need to be corrected in the computer settings menu, and then verify the correct time zone settings.  There are a few different ways to edit the time and date settings, and one may need to even edit the time zone settings. After this, restarting the computer may be needed. When booting into Windows, the validation code should be activated within 30 days of obtaining the serial number.

• Method One

Check the time and date settings.

1. Open the Start menu.
2. Select Settings, then Time and Language, then Date and Time.
3. Check and make sure that the PC is operating at the correct time and date.

• Method Two

Ensure that the computer is connected to the internet.

1. Enter “network troubleshooter” into the search box located on the taskbar.
2. Select “Identify and Repair Network Problems”.
3. Follow the instructions that are given on-screen. This will fix any problems that the network is experiencing.

• Method Three

Review the timezone.

1. Open the Start menu.
2. Select Settings, then Time and Language, then Date and Time.
3. Check to make sure that the correct timezone is selected from the drop-down menu.

• Method Four

Reboot the PC and check if that fixes the problem. This may help in the event that the network troubleshooter does not detect a problem.

After completing these steps to edit the time, date, and time zone settings, it may be necessary to restart the computer. This is to ensure that the computer will save and recognize the new settings. After restarting, continue the process as intended and enter the product key. The computer will now be able to verify the product key since the time and date will be recognizable. The Windows installation should proceed as normal and complete successfully when the time, date, and time zone are inside of the parameters for the Windows product key.

In short, if it is not, the computer will not be able to recognize the product key, thus will not be able to install the Windows product. Generally, the fix is quite simple and does not take much time at all, but it is very important.

Error Code 0x800F0922 – What is it?

Error Code 0x800F0922 refers to an issue with downloading the newest version of Microsoft Windows, Windows 10. It could mean that your PC doesn't have enough free space in the System Reserved partition, or that it couldn't connect to the Windows Update servers. This issue is not very common, most users will never see this error code. Some, however, will need to follow the below fixes in order to download and upgrade their systems properly. Common symptoms include:

• Dialog box appears with the Error Code 0x800F0922
• Microsoft Windows 10 upgrade is unsuccessful and/or incomplete
• Users are unable to open applications after attempting the Microsoft Windows 10 upgrade

Solution

Error Causes

There are two standard reasons why this error occurs during the Microsoft Windows 10 upgrade.

• There may not be enough free space in the “System Reserved” partition of your hard drive.
• Error Code 0x800F0922 could also mean that your PC was not able to successfully connect to the Microsoft Windows update servers due to a VPN (virtual private network) connection in your home or office network.
• The .Net framework installation portion of the Windows 10 upgrade fails.

Further Information and Manual Repair

Error Code 0x800F0922 as stated is somewhat rare, but it does occur occasionally. Users who have experienced this error while attempting to upgrade their system to Microsoft Windows 10 have the following options for do-it-yourself fixes.

Method 1:

Use this method if you are operating on a network that uses a VPN connection.

1. Disconnect from your office or home network.
2. Turn off your VPN software.
3. Run the Microsoft Windows 10 upgrade.
4. Restart your PC.
5. Reconnect to your home or office network.
6. Turn your VPN software back on.

Method 2:

This will run the Windows 10 Update troubleshooter that is built into your PC.

1. Click on the Windows icon on the lower-left corner of your desktop.
2. Press the “w” key to open the SEARCH function.
3. Type “troubleshooting” in the search field and press ENTER
4. When the troubleshooting window opens, select the “view all” option from the left window pane.
5. Select “Windows update”.
6. Select “advanced” and then choose the “run as administrator” option.
7. Click the NEXT button and follow the on-screen prompts.
8. This troubleshooter will walk you through the steps needed for your specific situation.

Method 3:

This method will run the DISM (deployment image servicing and management) tool built into your PC.

1. Press the “windows key” on your keyboard followed by the “x” key.
2. Select the “command prompt admin” option.
3. Type the command “exe /online /cleanup-image /scanhealth” into the command prompt field and press ENTER.
4. Wait for the scan to run completely.
5. When the scan is complete, a message will appear telling you that “the operation completed successfully”.
6. Type the command “dism.exe /online /cleanup-image /restorehealth” into the command prompt field and press ENTER.
7. This will take a while to run completely, but it will restore any missing or corrupted files necessary for the Microsoft Windows 10 update.
8. Restart your computer.
9. Attempt the Windows 10 upgrade again.

Method 4: Use this option if you believe the issue is a result of the .NET framework being disabled.

1. Press the “windows” key followed by the “x” key.
2. Select the “control panel” option.
3. When the control panel window opens, click your cursor in the search field on the upper right hand corner.
4. Search for the phrase “windows features”, then select the link “turn Windows features on or off”.
5. Select the check box (add a check) to the box next to “.Net framework”.
6. Click the OK button.
7. Proceed with your Microsoft Windows 10 upgrade.

To resolve this, all you need is third-party software to increase the size of the System Reserved partition. One of the four methods listed above should fix your Error Code 0x800F0922 issue and allow for a successful Windows 10 upgrade. On an occasion where there isn't enough space, use third-party software to increase the size of the System Reserved partition.  If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.

Error Code 22 - What is it?

Code 22 is a type of Device Manager Error code. Device manager errors are reported by the drivers causing the problem. It indicates that the devices are disabled in the Device Manager. This error code is displayed in the following format:

This device is disabled. (Code 22)

It looks like a very simple matter to enable a device from the Device Manager interface but if the device fails to load then there are likely greater underlying problems with the drivers. Drivers allow hardware devices to communicate with other hardware devices and the operating system. Drivers contain instructions and operating procedures for devices. Without a driver, a hardware device will not function and may not even appear in the Device Manager.

Solution

Error Causes

Common causes of error code 22 are:

• Device is disabled
• Driver is outdated
• The driver is missing or corrupt
• The previous attempt to update the driver failed
• Device is damaged
• The device is not configured as the default device

This means that though the error code 22 typically indicates that the device reporting the error is disabled but other causes can also be associated with the error occurrence.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve error 22 on your PC. Try these methods to repair the issue.

Method 1

If the error code 22 is triggered due to a disabled device, then all you need to do to resolve the issue is enable the device. To enable the disabled device, follow these steps. Simply go to the start menu and type Device Manager in the search bar. Now click on the Device Manager and then click Actions. After you Click Actions, double click Enable Device. The Enable Device Wizard will pop up. Follow all the prompts from the Enable Device Wizard. This will hopefully resolve the issue.

Method 2

If method 1 doesn’t work then this means the problem is deeper than you think.  The problem can be triggered by the missing, corrupted, or outdated driver for the device reporting the error. In such a situation it is advisable to reinstall the driver for the device. To do this first uninstall the driver for the device reporting error code 22 then reinstall the driver.

• For this simply click the Start menu, go to the control panel and then click Performance and Maintenance, and then System.
• In the new window, you will then see a tab called Hardware and the Device Manager.
• Double click on the device whose driver you need to uninstall.
• Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall.

To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 3

Sometimes devices can also get damaged due to registry issues. In such an event, install Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner wipes out all the unnecessary and obsolete files damaging the registry and repairs them in a few minutes. Click here to download Restoro.