Fix user account is not authorized

Video Download Converter is a potentially unwanted toolbar distributed by Mindspark Interactive network. This toolbar offers users the ability to download and convert youtube and other online videos.

While this may seem useful at the start, this toolbar monitors user browsing activity and records visited websites, clicked links, and even personal data, that it later uses to display injected ads through your browsing session. When the toolbar is installed, it will automatically hijack your home page and search engine setting them to MyWay.com. This search engine uses google to display your search results, however, it injects ads into the search results to generate ad revenue. Several anti-virus scanners have detected VideoDownloadManager as a Browser Hijacker, and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a browser add-on or extension, which then causes modifications in the browser’s settings. There are lots of reasons why you might experience a browser hijack; however commercial, marketing, and advertising are definitely the key purposes for their creation. Usually, it will force users to predetermined sites which are looking to increase their advertising campaign earnings. It may seem naive, but the majority of these sites are not legitimate and can pose a major threat to your online safety. Browser hijackers can also allow other harmful programs without your knowledge to further damage the computer. How to determine if your browser has been hijacked There are many symptoms that indicate the internet browser has been hijacked: the home page of your browser is changed suddenly; you find yourself constantly directed to a different web page than the one you intended; the main web browser settings are modified and unwanted or insecure resources are added to the trusted websites listing; unsolicited new toolbars are added to your web browser; you may find numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; you can’t navigate to certain websites, such as computer security software related websites.

So how does a PC get infected with a browser hijacker?

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to provide them additional features. Some browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (commonly through freeware and shareware). Some of the popular hijackers are VideoDownload Converter, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and eventually slow down the PC to a point where it becomes unusable.

The best ways to remove browser hijackers

Certain kinds of browser hijackers can be easily removed from your PC by uninstalling malicious software programs or any other recently added shareware. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removal demands you to do many time-consuming and complex procedures which are very difficult to carry out for beginner computer users. You can go for automatic browser hijacker removal by simply installing and running reliable anti-malware software. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any pre-existing issues. Together with anti-malware, a PC optimizer tool, similar to Total System Care, could help you resolve registry errors, remove unwanted toolbars, secure online privacy, and improve overall system performance.

What to Do if Malware Stops You From Downloading Or Installing Anything?

Every malware is detrimental and the magnitude of the damage will vary greatly depending on the type of malware. Some malware sits in between your PC and the internet connection and blocks a few or all internet sites which you want to visit. It would also block you from adding anything to your system, particularly anti-malware software. If you are reading this article, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. There are a few steps you can take to circumvent this problem.

Eliminate viruses in Safe Mode

In the event the malware is set to load at Windows startup, then booting in safe mode should prevent it. Just bare minimum required programs and services are loaded when you boot your computer into Safe Mode. Here are the steps you need to follow to take out viruses in Safemode. 1) After switching on the computer, press the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, utilize your web browser to download and install Safebytes Anti-malware. 4) Right after installation, run a complete scan and let the software remove the threats it detects.

Obtain the security program using a different browser

Some malware mainly targets particular browsers. If this sounds like your situation, employ another web browser as it could circumvent the virus. If you appear to have a trojan attached to Internet Explorer, then switch over to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install security software on a USB drive

Here’s yet another solution which is utilizing portable USB anti-malware software that can scan your computer for viruses without the need for installation. Adopt these measures to use a USB drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Double click on the downloaded file to run the installation wizard. 4) Choose a thumb drive as the location when the wizard asks you where you wish to install the application. Follow the on-screen instructions to complete the installation. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you’re looking to purchase anti-malware for your computer system, there are lots of brands and applications for you to consider. Some of them are good and some are scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your personal computer. Make sure you choose a company that builds industry-best anti-malware and it has attained a reputation as reliable. One of the recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection tool made to help users of all levels of IT literacy in detecting and removing harmful threats from their PC. Using its cutting-edge technology, this application will assist you to remove several types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a plethora of amazing features which can help you protect your computer from malware attack and damage. Here are some of the features you will like in SafeBytes. Active Protection: SafeBytes offers a completely hands-free real-time protection that is set to monitor, block and kill all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also provides end-users with sophisticated firewall protection. World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep inside your personal computer. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5 times faster than any other antivirus software. Web Protection: Through its unique safety ranking, SafeBytes tells you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Light-weight: This software is not “heavy” on the computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. 24/7 Support: You could get high levels of support around the clock if you are using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware software program.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and like to remove VideoDownload Converter manually, you may do so by going to the Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser extensions, you could uninstall it by going to the browsers Add-on/Extension manager. You may even want to reset your internet browser settings, and also delete temporary files, browsing history, and cookies. Finally, examine your hard disk for all of the following and clean your registry manually to remove leftover application entries following an uninstallation. Please keep in mind that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, certain malware is capable of replicating or preventing removal. Doing this malware-removal process in Safe Mode is recommended.

These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
• When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

When clean Windows is installed or when you place new hardware in your computer usually Windows itself detects the device and installs its driver. The question that comes now is, do you keep that driver or do you install the manufacturer's one. In order to answer this question let's analyze what is difference between the two drivers and other factors which could influence your decision.

Difference between drivers

First of all, know that drivers Windows installs are also drivers from the device manufacturer which have gone through Microsoft quality control in order to be included in Windows itself. Now naturally question which occurs, what is the difference, well answer to that would be this: in Windows, you have stripped down driver, just a driver in order for Windows to know what device is plugged and how to use it, meaning that for example if you install printer device, you will be able to print documents and Windows will know it is a printer but ... You will not get the control panel for that printer where you can adjust the printer itself and all of its features like let's say paperweight, etc. So if you need these kinds of features in that case it would be better to install a complete driver suite from the manufacturer and get the whole package. Windows will recognize the RAZER mouse for example but you will not be able to change its colors of program custom buttons on it until you install RAZER drivers. One more important thing to note is that drivers which are in Windows are less updated than drivers from the manufacturer's site. That being said, if you prefer and want to have the latest drivers you will prefer to get them again from the manufacturer.

Conclusion

So it seems that manufacturer's drivers are always in some form of advantage and that you will always want them and most of the time this is true, as a matter of fact, the only time I could think that you could use bare down Windows drivers is when new drivers update breaks something in Windows and device start behaving improperly. in this particular case, it is better to roll back to the previous Windows driver which has passed Microsoft quality control and is working for sure. In any other case, you are better off with the latest manufacturers drivers If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Driver Verifier is a built-in tool in Windows 10 that monitors device drivers on your computer, if it detects issues with drivers, it will attempt to fix the issue. If you are encountering Blue Screen for a Driver and after running Driver Verifier you get another with message DRIVER_VERIFIER_DETECTED_VIOLATION ten follow this article step by step in order to solve it. There is a chance that you will maybe even have to do this in safe mode, if that is your case, login into safe mode and proceed, otherwise proceed normally.

1. Update Device Drivers

   the most common issue with the blue screen is old Drivers, in most cases, graphical drivers, update all Drivers with the latest versions and see if this will resolve the issue.

2. Stop or uninstall Virtualization software

   Virtua machine software is a great way to have a safe environment and to experiment while preserving your Windows installation intact, however sometimes due to the nature of these applications they can be a case for blue screen errors. Stop virtualization software to see if it will remove the issue. If that is the case, try another virtualization application

3. Disable Driver Verifier

   Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier and press ENTER Select the Delete existing settings radio button Click Finish Reboot your computer

4. Reset Driver Verifier

   Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier /reset and press ENTER Reboot your computer

5. Use system restore

   Rollback Windows to the previous state where everything was working fine.

As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

• First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
• From there, click on the Edit button located under the Network name, Network password, and Network band.
• After that, set the Network band to be at 2.4 GHz and then click on the Save button.
• Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• From there, expand the list of all the network drives and update each one of them.
• Restart your PC and see if it helped in fixing the issue with the mobile hotspot.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

As you know, Microsoft constantly releases new updates with the main goal of fixing bugs as well as deliver users with new and exciting features. However, there are times when the latest update comes with an unwanted bug. One of these bugs is an error message saying, “Low Disk Space. You are running out of disk space on Local Disk (G:). Click here to see if you can free space on this drive.” So if you have recently installed a Windows 10 update, then you’ll most likely see a completely new drive on your computer which will appear right after the installation of the update and you’ll also start seeing the aforementioned error message. It gets irritating as this error message keeps on popping up even if you still have a lot of free space on your other drivers. Obviously, the main reason why this error message pops up all the time is the bug brought along by the Windows Update. This bug unhides the recovery partition drive and allocates it a drive letter which is why you are seeing a new drive in your computer. Thus, you can get rid of the pesky error message by simply removing the letter of the new drive. Just remember that you must not delete anything from the recovery partition drive nor format the drive. Formatting or deleting the recovery partition drive can heavily affect the recovery of Windows since the data on the drive is used by the Windows Recovery Environment or your system’s manufacturer. A lot of users have reported that removing the drive letter has resolved the issue. And if you worry that removing the drive letter will delete the drive, you are mistaken. This solution is basically harmless and is proven effective to make the notifications go away. Carefully follow the instructions below to get rid of the Low Disk Space notification by removing the drive letter.

• Step 1: Tap the Windows key once.
• Step 2: Next. In the Windows Start Search, type in “command prompt” and right-click on Command Prompt from the search results and select the “Run as administrator” option or you could simply tap Win + R keys and then input “cmd” and hit Enter to open Command Prompt.
• Step 3: After opening Command Prompt, type in “diskpart” and tap Enter.
• Step 4: Next, type in “list volume” and tap Enter. After that, you will see a list of drives.
• Step 5: Take note of the letter associated with the newly created drive.
• Step 6: Afterwards, type in “select volume <drive letter>” and tap Enter. Take note that you must replace the <drive letter> with the drive letter you’ve found in Step 5.
• Step 7: Now type in “remove letter=<drive letter>” and then tap Enter. Once again, replace the <drive letter> with the letter you took note of in Step 5.

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

The first major update for Windows 11, 22000.65 has brought some bug fixes and some new features. The previous update was just a bunch of small fixes but this time Microsoft has brought much more with this one.

Bug and security fixes:

• Patch for the PrintNightmare vulnerability.
• Taskbar icons not displaying after you rotate the screen back and forth.
• Date and time not following format settings.
• Contrast issues with File Explorer title bar
• Search dropping the first keystroke when you press the Windows key and type
• Blurry windows in ALT + Tab

Besides bug and security fixed newest update has also brought us some functional changes:

• The start menu can no longer be moved from center
• A search box appears at the top of the Start menu.
• Taskbar appears on secondary monitors.
• The refresh option appears on the jump list when you right-click the desktop. It was on the "Show more options" list before.
• New look for certain dialog boxes such as "battery low" or "display change"
• New snap layouts for portrait mode screens.
• Option to troubleshoot sound problems when you right-click the volume icon.
• Power mode settings on Power & battery settings menu.
• Right-clicking .ps1 files offers a "Run with PowerShell" option.
• New GIFs in the emoji panel in China

Honestly, I really like a search box on top of the start menu but really dislike the option to move it to left, I am sure that there are a lot of users who would feel more like at home if they could still move and set Windows to function and work how they want. It is very strange to me that Windows 10 was made to be so user-focused and been able to be user specific and Windows 1 takes most of these things away. I am not sure why Microsoft is going this way but I cannot really see how moving the taskbar on left is a programming issue or why it is wrong for example.

There has been recently discovered in the field of malware targeting Android devices. Affecting more than 10 million users of Android phones, the malware GriftHorse is doing its attacks via phishing and premium services scams. A lot of applications have been discovered that are hosts for this malware and many of them are inside the Google store and available for download. According to Zimperium zLabs, this malware that was recently detected has been doing its scams and attacks even in November of 2020 and has thus far accumulated hundreds of thousands of dollars in its scam. On the surface it looks very harmless, asking for typical permissions like internet access, calls, and other related needed functions, and then it waits. After few months the real attack happens when users get charged with premium service they never subscribed to in the first place.

List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.

•     Amazing Video Editor
•     Bag X-Ray 100% Scanner
•     Bus – Metrolis 2021
•     Call Recoder Pro
•     Call Blocker-Spam Call Blocker
•     Cinema Hall: Free HD Movies
•     Coupons & Gifts: InstaShop
•     GPS Phone Tracker – Family Locator
•     Fingerprint Changer
•     Fitness Point
•     Free Calls WorldWide
•     Geospot: GPS Location Tracker
•     GPS Phone Tracker – Family Locator
•     Handy Translator Pro
•     Horoscope : Fortune
•     iCare – Find Location
•     iConnected Tracker
•     Instant Speech Translation
•     Lifeel – scan and test
•     My Chat Translator
•     My Locator Plus
•     Plant Camera Identifier
•     Racers Car Driver
•     Safe Lock
•     Screen Mirroring TV Cast
•     Slime Simulator
•     Smart Spot Locator

These are only some of the many infected apps available on the internet. Zimperium zLabs also warned that GriftHorse Trojan exists in over 70 countries worldwide. The infected app quickly changes the language and displays content depending on the user’s IP address.

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.