Logo

Fix Shell Infrastructure Host stopped working

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account.

The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Keyboard wont type numbers in Windows
As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
  • Click on Apply and then on OK to save the changes made.
Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Read More
GoForFiles Removal Guide

GoforFiles is a Potentially Unwanted Program that allegedly allows users to easily search for files, movies, apps, and other useful things on the internet. In our testing, this program on further inspection does not work, it only displays an error for every search query. To top this off this program comes bundled up with other programs which could be malicious or unwanted. This program adds startup links into windows, allowing it and its bundled programs to launch every time Windows is restarted or launched. A task scheduled is also made, that lets the launch of the program at different random times during the day. Many anti-virus applications have marked this program and its bundled counterparts as Potentially Unwanted Programs, and it is highly recommended to remove these programs from your computer.

About Potentially Unwanted Programs

Exactly what is a Potentially Unwanted Program (PUP)?

People have encountered it – you download free software, you then discover some unwanted applications on your computer system, or discover a strange toolbar has been included with your browser. You didn’t have them installed, so how did they appear? These unwanted applications, which are called Potentially Unwanted Programs, or PUP in short, usually tag along as a software bundle when downloading the application and could cause serious problems for computer users. PUP does not involve malware in the traditional sense. What normally makes a PUP different from malicious software is the fact that when you download one, you’re doing it with your consent – although in most cases unintentionally and reluctantly. But, there is no doubt that PUPs remain bad news for computer users as they can be incredibly damaging to the PC in many ways. How do unwanted programs affect you? Unwanted programs come in many forms. More commonly, they will be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from a number of vendors, each of which features its own EULA policy. Safebytes Anti-malware completely removes this threat and safeguards your PC against PUP or malware infection. PUPS also appear in the form of undesirable toolbars or internet browser plug-ins. Not just they needlessly use up space on your screen, toolbars can also manipulate search results, track your web browsing activities, decrease your internet browser’s performance, and slow down your web connection to a crawl. They could seem harmless but PUPs are generally spyware. They may include dialers, keyloggers, and also other software built inside them that could monitor you or send out your sensitive information to 3rd parties. Because of this unwanted program, your application may freeze, your security protections can get disabled that could leave your computer susceptible, your system could get ruined, and this list goes on and on.

Tips for preventing PUPs

• Study cautiously prior to agreeing to the license agreement as it could have a clause about PUPs. • Always opt for the custom if you are given an option between Recommended and Custom Installations – never click Next, Next, Next thoughtlessly. • Install an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between the computer and online criminals. • Be alert when you download and install freeware, open-source software, or shareware. Avoid downloading and installing browser extensions and applications you are not knowledgeable about. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid torrents and peer-to-peer clients.

Can't Install Safebytes Anti-malware because of a Virus? Try This!

Malware could potentially cause all sorts of damage after they invade your system, from stealing your private details to erasing files on your PC. Some malware sits in between the computer and your internet connection and blocks some or all internet sites that you really want to visit. It might also prevent you from the installation of anything on your machine, especially an anti-virus program. If you’re reading this now, you’ve probably realized that a malware infection is a reason for your blocked internet traffic. So what to do when you want to download and install antivirus software like Safebytes? Do as instructed below to get rid of malware through alternative methods.

Boot your PC in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. In the event, the virus is set to load automatically when the computer boots, switching to this mode could prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your antivirus program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove standard infections.

Switch over to an alternative internet browser

Malicious program code might exploit vulnerabilities on a particular browser and block access to all anti-malware software websites. If you appear to have a trojan attached to Internet Explorer, then switch over to a different web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Make a bootable USB antivirus drive

Another option is to save and operate an antivirus program entirely from a USB drive. To run anti-virus using a USB drive, follow these simple measures: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Connect the flash drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) Choose the USB stick as the location for saving the software file. Follow the on-screen instructions to finish the installation process. 5) Now, plug the USB drive into the infected system. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Run Full System Scan to identify and get rid of all kinds of malware.

Protect your PC from Malware With SafeBytes Security Suite

To protect your computer or laptop from various internet-based threats, it is very important to install an anti-malware application on your laptop. However, with so many antimalware companies out there, nowadays it is actually tough to decide which one you should obtain for your personal computer. A few of them are excellent, some are decent, and some will destroy your PC themselves! You must be careful not to choose the wrong product, especially if you buy premium software. Among few good applications, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which offer this comprehensive anti-malware application. Using its outstanding protection system, this utility will instantly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. Let’s look into a few of them below: Optimum AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is intended to catch and eliminate threats that are hidden deep in your computer’s operating system. Real-time Threat Response: SafeBytes provides round-the-clock protection for your computer limiting malware intrusions in real-time. It will continuously monitor your computer for hacker activity and also gives users advanced firewall protection. Web Protection: Safebytes allots all sites a unique safety score that helps you to get an idea of whether the webpage you’re about to visit is safe to view or known to be a phishing site. Faster Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Light-weight: SafeBytes is a lightweight and user-friendly antivirus and antimalware solution. Since it uses minimal computer resources, this software leaves the computer power exactly where it belongs to: with you actually. 24/7 Online Support: Support service is readily available for 24 x 7 x 365 days via email and chats to answer your concerns. SafeBytes has created an excellent anti-malware solution to help you conquer the latest computer threats and virus attacks. You now may understand that this tool does more than just scan and delete threats on your PC. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of GoforFiles manually instead of using an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. It is also highly recommended to factory reset your web browser to its default state to fix corrupt settings. In order to ensure the complete removal, manually check your hard disk and registry for all of the following and eliminate or reset the values as needed. But bear in mind, this can be a complicated task and only computer experts can perform it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Windows Safe Mode.
Files: %ProgramFiles%GoForFiles.comGoForFiles.com.exe %UserProfile%DesktopGoForFiles.com.lnk %UserProfile%StartMenuGoForFiles.comGoForFiles.com.lnk %UserProfile%StartMenuGoForFiles.comHelp.lnk %UserProfile%StartMenuGoForFiles.comRegistration.Lnk %UserProfile%ApplicationDataMicrosoftInternetExplorerQuickLaunchGoForFiles.com.lnk Registry: HKEY_CURRENT_USERSoftware376694984709702142491016734454 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun376694984709702142491016734454
Read More
How to Fix Error Code 43

Code 43 - What is it?

Code 43, Device Manager Error, is reported when Windows doesn’t recognize a hardware device such as the video card, USB, printer, or any other piece of external hardware attached to your PC.

The Device Manager stops the hardware if it reports some kind of unspecified problem. It is mostly displayed in the following format:

“Windows has stopped this device because it has reported problems. Code 43”

Solution

driverfix boxError Causes

Code 43 can be triggered due to several reasons. However, 95% of the times it is related to the device driver problems such as:

  • Missing Drivers
  • Corrupted Drivers
  • Outdated Drivers

Driver problems pop up when either new driver versions are available or drivers become damaged due to some underlying reasons like viral infections.

Other than driver problems, code 43 can also pop up when you install and remove the software. This can cause hardware conflict in the registry, altering driver communication.

Code 43 can hamper your ability to use your desired device smoothly.  Although Code 43 is not a fatal error code like Runtime and BSoD errors, it is still advisable to resolve it immediately to avoid inconvenience.

You can sometimes bypass error code 43 temporarily by a simple PC reboot but this will not fix the problem permanently. For a permanent fix, try the methods given below.

Further Information and Manual Repair

To help you repair code 43 permanently from your PC, below are some of the best, easy perform, and effective solutions. Simply follow the steps to get rid of code 43 from your PC.

Method 1 - Launch and Run the Troubleshoot Wizard

This is one way to find the exact nature of the problem that spurred error code 43 to pop up. To launch and run the Troubleshoot Wizard, here’s what you need to do:

  • Go to the start menu
  • Type Device Manager in the search bar and then press enter
  • Click on Device Manager to run it on your system
  • Now click on the ‘General Tab’
  • After that press Trouble Shoot to launch the Troubleshooting Wizard

The Wizard will diagnose the problem and provide you a solution to resolve it, all you have to do from there is to follow the Wizard’s instructions

Method 2 - Check the Hardware Documentation

If for some reason Method 1 doesn’t work,  another solution would be to check the hardware documentation for more information about diagnosing the problem.

Method 3 - Uninstall Faulty Drivers

If the underlying reason for code 43 is related to driver problems, then the best way to resolve it is to uninstall faulty drivers and then reinstall new drivers. One of the many ways to uninstall drivers is:

  • Click on the start button
  • Type ‘sysdm.cpl’ in the search box and then press enter to continue
  • In the System Properties dialog box open the Hardware tab
  • Click Device Manager and then double click Device Type
  • Now click on the problematic hardware device reporting code 43
  • After that go to the Driver tab and click Uninstall to uninstall that driver completely
  • Visit the manufacturer’s website and download the new driver version
  • Install it on your system by extracting the .ZIP file

Method 4 - Update Drivers Automatically

Identifying and updating new driver versions manually can be both frustrating and time-consuming especially if you are in a rush and no computer whiz.

Also, after you update the drivers, you need to keep checking them time and again to ensure they don’t become outdated. You need to update them every time new versions are available which can be stressful.

To avoid this hassle by repairing code 43 permanently, download DriverFIX. This is an innovative and user-friendly device driver software program exclusively designed to resolve all kinds of driver problems.

Whether code 43 occurs on your PC due to missing or outdated drivers, DriverFIX can resolve the problem easily.

The intelligent programming system embedded in this software enables it to detect problematic and outdated drivers in seconds.

It matches new and compatible versions and updates the drivers immediately, automatically, and on a regular basis in just a few clicks. This resolves code 43 and also ensures that all your drivers remain up to date.

DriverFIX is compatible with all Windows versions.

Click here to download DriverFIX to repair and resolve code 43 right away.

Read More
Basic IT skills everybody should know
In today’s world and age, there are some essential IT skills that basically everyone should know. No matter in what field you are working some skills are just needed in order to function properly in the work. So, without further ado let's dive into what are these essential IT skills everyone, even your grandmother should know.

Basic IT skills5 Essential IT skills everybody should know

  1. Word processing

    No matter are you creating or editing business documents or just trying to help a friend or relative, word processing skill is an essential asset and requirement in today’s age. Writing anything on a bunch of paper is time-consuming, papers can get lost, and searching for a particular item inside a bunch of papers is not a really enjoyable experience. A much easier solution is to write, format, and keep everything on the computer and almost all employers are asking for this skill.
  2. Send and using emails

    Today we live in the digital age and most communication is done in real-time via messaging apps and file sharing is done via file-sharing services. Despite mentioned technology, many files are shared and sent through emails. When a message is too long or complex when it needs to have some attachment or to be kept in archive emails are the way to go and therefore using email is a must-have essential skill.
  3. Using search engines

    When talking about using search engines we really do not think about firing up your favorite browser, going into the search engine,s and typing cat pictures. What we think is that a person should know how to use a search engine properly, tweak its search options, and phrase words and sentences to find everything he or she needs.
  4. Doing data work

    Data entry and data calculations have been made easier than ever thanks to today's technology. Microsoft excel, libre office calc, google sheets, etc. are all capable of performing a great variety of calculations and keeping track of plenty of required data. This skill is often asked by employers as an essential one.
  5. Cyber security

    Each employee or person, in general, should be quite aware of various scams and best practices to keep itself safe in this digital world. We have several articles on this topic and there are a great variety of articles on the internet as well.

Conclusion

No matter are you young or old, employed or looking for a job, these skills are a must-have in today’s world.  There are a lot of great tutorials online on these various topics and I am sure that your knowledgeable friend or cousin would be happy to help and show you how to do all of these things.
Read More
Fix Windows Update Install Error 0x80070020
Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

  • To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
    • net stop bits
    • net stop wuauserv
    • net stop cryptsvc
  • Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
    • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
  • Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
    • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
    • Ren %systemroot%system32catroot2catroot2.bak
  • Reset BITS and Windows Update service by entering the following commands in Command Prompt:
    • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • Now enter the following command:
  • cd /d %windir%system32
  • RE-register BITS and other Windows Update related files by typing each one of the following commands:
    • regsvr32.exe atl.dll
    • regsvr32.exe urlmon.dll
    • regsvr32.exe mshtml.dll
    • regsvr32.exe shdocvw.dll
    • regsvr32.exe browseui.dll
    • regsvr32.exe jscript.dll
    • regsvr32.exe vbscript.dll
    • regsvr32.exe scrrun.dll
    • regsvr32.exe msxml.dll
    • regsvr32.exe msxml3.dll
    • regsvr32.exe msxml6.dll
    • regsvr32.exe actxprxy.dll
    • regsvr32.exe softpub.dll
    • regsvr32.exe wintrust.dll
    • regsvr32.exe dssenh.dll
    • regsvr32.exe rsaenh.dll
    • regsvr32.exe gpkcsp.dll
    • regsvr32.exe sccbase.dll
    • regsvr32.exe slbcsp.dll
    • regsvr32.exe cryptdlg.dll
    • regsvr32.exe oleaut32.dll
    • regsvr32.exe ole32.dll
    • regsvr32.exe shell32.dll
    • regsvr32.exe initpki.dll
    • regsvr32.exe wuapi.dll
    • regsvr32.exe wuaueng.dll
    • regsvr32.exe wuaueng1.dll
    • regsvr32.exe wucltui.dll
    • regsvr32.exe wups.dll
    • regsvr32.exe wups2.dll
    • regsvr32.exe wuweb.dll
    • regsvr32.exe qmgr.dll
    • regsvr32.exe qmgrprxy.dll
    • regsvr32.exe wucltux.dll
    • regsvr32.exe muweb.dll
    • regsvr32.exe wuwebv.dll
  • Now type each one of those commands below.
    • net start bits
    • net start wuauserv
    • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

  • Open the Services Manager.
From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)
Read More
Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
Read More
A Simple Guide to Fixing Error Code 0x80070424

Error Code 0x80070424 - What is it?

The error code 0x80070424 is a Windows PC error. It may occur when using Windows Update, Microsoft Update or while trying to change Windows Firewall settings. This error does not allow you to enable or disable the Firewall on your PC. It is quite common on Windows 7 and Vista. Symptoms of error code 0x80070424 include Windows Firewall may not be listed on Services.msc, inability to change Windows Firewall settings and you may come across this error message when restarting your PC, “Base Filtering Engine Service could not be found in the system”.

Solution

Restoro box imageError Causes

Some of the common causes of the error code 0x80070424 include:
  • Base Filtering Engine Service file corruption
  • Registry issues
When you encounter this error code on your system, it is recommended to fix it immediately as this error can lead to serious PC damages.

Further Information and Manual Repair

To resolve the error code 0x80070424 here are some of the best DIY solutions for you. By following these solutions, you can fix the error all by yourself. These are simple, easy, and quick PC fixers that require no technical expertise. Just follow the simple steps and the error will be resolved in the shortest time.

Re-Install Windows Firewall & Filtering Engine

If the underlying cause of the error 0x80070424 is Base Filtering Engine Service file corruption, then the best way to resolve it is to download the Firewall and register file from a reliable website. Once you download it extract the zip on your desktop.
  • Double click on both files one by one to confirm their installation on your PC. Once installed, restart your PC and click on the start button. Search file type and run and then press enter.
  • When the Run window opens, type REGEDIT and click OK. After that, from the left sidebar navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFE.
  • Now simply right-click on BFE folder and choose permission. Once that’s done, click on add button and type everyone then press OK to confirm settings.  Here you will see the ‘everyone’ added field.
  • After that in the below permission panel, tick the box that says Full Control and confirm. Now close the window and go to the menu and type services MSC.
This will open the service window. From the list search for ‘Base Filtering engine file’ right-click on it. Now search for Windows Firewall and see if you can change the settings. This procedure is most likely to resolve the error code 0x80070424 on your PC. It is time-consuming but worth it.

Use a Registry Cleaner

None the less, if the error is triggered by registry issues, then it is advisable to download Restoro. This is an advanced and highly functional PC fixer integrated with multiple utilities including a powerful registry cleaner. The registry cleaner utility detects all registry issues on your system and fixes them in seconds. It wipes out the excess, unnecessary, and obsolete registry entries and files corrupting your system cleans, and restores the registry. It is user-friendly and compatible with all Windows versions. So whether you are using Windows 7, 8, XP or Vista, you can run it on all versions with ease and resolve the error code 0x80070424 generated by registry issues. This software also includes other functional and value-added features like antivirus and a system optimizer. Click here to download Restoro and resolve error code 0x80070424  on your PC today!
Read More
Kernel Mode Heap Corruption Error in Windows
Kernel Mode Heap Corruption is the error message that the Windows operating system throws when it encounters a blue screen of death or BSOD error during PC startup or launching specific programs such as video games. It is mainly caused due to software conflicts, driver issues (especially graphics card driver), and computer hardware malfunctioning. The good news is that this error is easily fixable. Follow the next steps in order to fix the error:
  1. Rollback graphic card driver

    Press ⊞ WINDOWS + X to open Windows secret menu and click on device manager Expand Display adapters section Right-click on your GPU and choose properties In properties window go to the driver tab and click on Roll back driver Select the reason for operation and click on YES Reboot your PC
  2. Update corrupted and outdated drivers

    How is this error mostly driver issue, updating and fixing bad drivers can fix it very easily. As in the previous step, you will need to open the device manager and go through all drivers and manually check for updates for each one, update as necessary or reinstall ones you might think have gone rogue. If you are not experienced enough with this kind of task install some automatic solution for this task like DriverFix
  3. Check for software issues

    If this error started happening after the installation of new software it is very likely that the application is causing problems. Try uninstalling or disabling the application to see if it will fix the issue. You can also boot Windows in safe mode to see if the error will happen there, if Windows is working fine in safe mode, it is likely that issue is on the software side.
  4. Run SFC scan

    Press ⊞ WINDOWS + X and choose Command prompt (admin) In command prompt type in sfc /scannow and press ENTER Wait for the process to be finished and Reboot the system
Read More
How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
Read More
Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status