Fix Chrome Error ERR_ICANN_NAME_COLLISION

How to Fix Media disconnected error message on Windows 10

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

Type in “cmd” in the Cortana search box.
From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

Type in “cmd” in the Cortana search box.
From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
After opening Command Prompt, type in each one of the commands listed below
- netsh winsock reset catalog – This command will reset the WINSOCK entries.
- netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
- netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
Expand the section for the outdated device drivers.
And then select the Network driver or any other outdated driver(s) and right-click on it/them.
From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
Then also click on the option, “Search automatically for updated driver software.
Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Software review series: Tor Browser

Back in the mid-'90s, when the US Navy was looking into ways to securely communicate sensitive intelligence information, a mathematician and two computer scientists emerged from the Naval Research Lab with something called "onion routing." It was a new kind of technology that would protect your internet traffic with layers of privacy. By 2003, The Onion Routing project, acronym Tor, was in the hands of the public, where its vast network of users the engine enabling Tor has since continued to grow. Today, thousands of volunteers all over the world are connecting their computers to the internet to create the Tor network by becoming "nodes" or "relays" for your internet traffic.

What is Tor?

At a basic level, Tor is a type of internet-connected network with its own internet browser. Once you connect to the internet with the Tor browser, your internet traffic is stripped of its first layer of identifying information as it enters the Tor network and is then sent bouncing through those relay nodes, which serve to encrypt and privatize your data, layer by layer like an onion. Finally, your traffic hits an exit node and leaves the Tor network for the open web. Once you're in the Tor network, it's nearly impossible for others to track your traffic's manic pinballing path across the globe. And once you leave the Tor network via an exit node, the website you view (assuming it has HTTPS in front of its address) isn't sure which part of the world you're hailing from, offering you more privacy and protection. Because Tor is a volunteer-run network, speed can often be an issue. As your traffic moves from node to node, you're likely to notice more speed loss than you would, for instance, with most commercial virtual private networks. This becomes particularly noticeable if you try to watch streaming Netflix content over Tor or make voice-over-IP phone calls or video calls with an app like Zoom. Tor technology isn't necessarily built to provide seamless audio-video experiences.

Tor and plugins

Speaking of videos, there are also limits to the amount of privacy Tor can offer you if you enable certain browser media plugins like Flash. Likewise, your browser's JavaScript plug-in which enables you to view a lot of websites' embedded media can still leak your IP address information. Torrenting files with Tor also exposes you to privacy risks. Because of these risks, Tor's privacy settings have these kinds of plug-ins disabled by default. If you're just looking to do general, daily internet perusal using a browser that will better hide your traffic from spying eyes, Tor probably isn't the best choice due to its slow speeds and incompatibility with most embedded media. But if you're concerned enough about privacy around a particular topic of internet research (and you don't have a VPN), Tor is probably the best choice for you.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Fix NVIDIA Control Panel Access denied

As you know, the NVIDIA Control Panel is the central control panel for all devices that run the graphics drivers manufactured by NVIDIA. This control panel comes bundled with the drive package itself which is why there is no need for users to download it or update it separately. However, recently, some users reported that when they tried to make changes to the configuration in the NVIDIA Control Panel, they were unable to do so and encountered an error message instead saying, “Access denied. Failed to apply selected settings to your system”. If you also got the same error message, then you’ve come to the right place as this post will walk you through fixing this error in the NVIDIA Control Panel. There are several suggestions given in this article to fix the error. You can try to run the file named “nvcplui.exe” as an administrator or restore the most recent version of the folder where the aforementioned file is located. You could also try to restart NVIDIA’s process or restart the NVIDIA Display driver service or update the NVIDIA drivers in your computer. For more details, refer to each one of the options given below.

Option 1 – Try running the nvcplui.exe file as an administrator

Tap the Win + E keys to open File Explorer and navigate to this path: C:/Program Files/NVIDIA Corporation/Control Panel/Client
After that, look for the exe file and right-click on it, and then select the Run as administrator option.
Next, select Yes if a User Account Control or UAC prompt appears.

Option 2 – Try to restore the most recent version of the folder

The next thing you can do to fix the error is to restore the most recent version of the folder where the nvcplui.exe file is located. Keep in mind that this option is tricky so you have to be careful.

Tap the Win + E keys to open File Explorer.
Next, navigate to this path: C:/ProgramData/NVIDIA DRS
From there, right-click on the DRS folder and select Properties.
After that, go to the Previous Versions, System Protection, or System Restore tab in the Properties window.
Now restore the most recent version of the contents inside that folder. This will revert the old working configuration of DRS.

Option 3: Restart the process of the NVIDIA Control Panel

Tap the Ctrl + Shift + Esc keys to open the Task Manager.
After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 4: Restart the NVIDIA Display Driver Service

Tap the Win + R keys to open the Run dialog box.
Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
Do the same for the NVIDIA LocalSystem Container service.
Restart your computer and check if the problem’s fixed.

Option 5– Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

Tap the Win + R keys to open the Run dialog box.
Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
From there, you can see what type of Nvidia graphics card that your system is on.
Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

What to do if Cortana Search Box turned white

A lot of Windows 10 users prefer the black theme on their computers and when you see anything but black it can get quite annoying. Such as is the case of the Taskbar which, as you know, is usually dark, however, when you take a look at the Cortana search bar, instead of seeing black, you’ll see that it has turned white. To fix this issue, read on as we will provide you some options you can try to set the Cortana search bar back to black. Before you proceed, take note that the options provided below will change all white search boxes to black and that one of these options needs administrative privileges.

Option 1 – Try changing the default App mode

As you know, Windows 10 has two modes, namely the Light and the Dark. Thus, you can switch to the Dark mode so that your Cortana search bar will be black as well. However, remember that it will completely change everything into dark mode so there will be no more Light mode elsewhere.

First, you need to click on the Start button and then click on the cog icon to open the Windows 10 Settings.
Next, from the Settings Menu, select Personalization and then select Colours from the left pane.
Then scroll down until you see the “Choose your default app mode” option and select “Dark”.

After you apply the changes, it will change the Cortana search bar into black instantly. Aside from that, you will also see the User Interface changing into dark mode.

Option 2 – Try changing the Registry value

If you are well-versed in editing registry keys, then you need to try this option. But before you go over the steps below, make sure that you create a System Restore point first so that if anything goes wrong, you can always go back to how it was before the changes were applied.

Tap the Win + R keys to open the Run prompt.
Then in the field, type in “regedit” and hit Enter to open the Registry Editor. If a User Account Control prompt appears, just click Yes.
Now that you’ve opened the Registry Editor, navigate to the following key:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionSearchFlightingWhiteSearchBox

After that, double-click on the “Value” key located on the right pane and set the value to “0” instead of “1” and then click Ok to save the changes made. You should now see a black or grey text box color instead of white.

Option 3 – Try changing the Region

In some forums, a lot of users stated that changing the Region also worked out for them in changing the white Cortana search bar to white. Thus, you need to change the region settings of your computer temporarily. To do so, follow the steps below.

Type in “Regional Settings” in the box and then click it as soon as it appears from the search results.
Next, make sure to select a region where Cortana is not available.
Then select apply to that region. After that, it will change the Cortana search bar color to black.
Now sign out and sign back in and revert to the original settings. But the changes you made earlier in Cortana will still remain.

Fix MS Store error code 0x80073d12 in Windows

The Microsoft Store error 0x80073d12 occurs when you try to download software from the store. In order to solve the issue follow the presented guide step by step in the order presented.

Check do you have enough hard drive space for installation
Store locates and assigned space on the hard drive before it installs the application, if there is not enough space available it will return the given error. Go to file explorer and check is there enough space available.
Check that game is not expansion
If you are trying to install expansion for the game without owning the required base game, you will receive the mentioned error. Check the store page to see if there are some prerequisites for the game like other games or packs.
Install the game from my library
Press Start. Open the Microsoft Store App. Click the See more … button at the top right of the MS Store app’s window. Click Download and updates on the menu. Click Downloads on the left to open My library. Then click Ready to install to open a list of apps. Click the Install button for the game app that you need to install.
Install on another partition
It was reported that an error vanishes if installation is placed on another partition instead of the default C drive.

Win Update enables itself after turning it off

Windows Updates are important and though it is not recommended for any user to turn it off completely, there are just some remote cases where you might have to keep it off. Such are the cases when you want to use your Windows 10 computer just for gaming and you don’t want Windows Update to interrupt it because of some messy driver update. A lot of users have in fact want to disable Windows 10 updates completely. Although you can always use the built-in option to delay Windows Updates or make Windows 10 inform you before downloading the updates, however, there are instances when Windows 10 Update may enable itself even after you turn it off or delay it. To resolve this issue, read on. You may have to disable the Windows Update Medic Service if Windows Update just keeps on starting and turning itself back on even after turning it off in Windows 10 on top of turning off the Automatic Windows Update Service or wuauserv and setting a Guest Log on. To get started, refer to the instructions prepared below.

Option 1 – Change the Log on account of the Windows Update Service

It appears that one of the major upgrades in Windows 10 has made sure that Windows 10 enables back the Windows Update Service all on its own even if the service has been set to disable by the administrator. And that’s the important thing here, Windows 10 uses admin credentials in order to ensure that it can re-enable the Windows Update Service each time it is in a disabled state. So in this fix, you can prevent the Windows Update Service from changing the account credentials used to run it.

Tap the Win + R keys to open the Run prompt with admin privileges.
Then type “services.msc” and click OK or hit Enter to open Services.
After that, locate the Windows Update Service from the list. Once you see it, double-click on it to open its Properties.
From there, click the Stop button to stop the service.
Next, go to the Log On tab and select the “Log on as ‘Guest” option which is the Guest account.
Just leave the password blank and then click Apply to save the changes made.

Note: After you made the changes, every time the Windows 10 Update Service attempts to run, you might get an error message that states, “Windows could not start the Service” or “The account specified for this service is different from the account specified for other services running in the same process”. This is what makes this fix a lot better compared to other software or batch file to keep turning off the Windows Update Service. You did not exactly disable the service but you just changed the account used to run the Windows Update service and since there is a password, the service never really works. On the other hand, Windows Defender can’t be stopped using this trick as it will keep getting an update.

Option 2 – Try to disable the Windows Update Medic Service using the Windows Update Blocker

Aside from changing the Log on account of the Windows Update Service, there is also another way you can prevent the service from enabling itself after you disable it. This alternative you can use is the Windows Update Blocker. This is a new Windows Service that was introduced in the recent Windows 10 versions. You can use this service to disable the service.

Steam Deck's docking station delayed

The docking station was promised upon release of the Deck but it was pushed back and now the official statement is that it is delayed again.

Valve said in an announcement on June 1:

“Due to parts shortages and COVID closures at our manufacturing facilities, the official Steam Deck Docking Station is delayed. We’re working on improving the situation and will share more info when we have it.”
Valve

The docking station was presented at the same time as Deck itself and the whole idea was to make Steam Deck work like a laptop docking station. It has ports for USB devices, displays, and network connections that became functional the moment Deck is placed on it. Docking supports a mouse, keyboard, and external display making it an almost full PC station if needed.

Valve confirmed that its official dock station will not improve performance so while you wait for its release you can use another docking station with a USB Type-C connector.

Fix Windows Update Error 0x80242006

If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:

“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”

Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

Open Command Prompt with admin privileges.
After that, type each one of the following command and hit Enter after you key in one after the other.
- net stop wuauserv
- net stop cryptsvc
- net stop bits
- net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
- ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- ren C:WindowsSystem32catroot2 Catroot2.old
Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
- net start wuauserv
- net start cryptsvc
- net start bits
- net start msiserver
Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

Tap the Win + R keys to open the Run dialog box.
Next, type “services.msc” in the field and hit Enter or click OK to open Services.
From the list of Services, look for the following services and make sure that their Startup type is as follows:
- Background Intelligent Transfer Service – Manual
- Cryptographic Service – Automatic
After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

Open the Command Prompt with admin privileges.
Then type in the following commands and make sure to hit Enter right after you type each one of them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- exe /Online /Cleanup-image /Restorehealth
After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
Once it’s done, restart your computer.

Windows Clock is missing, invisible or black

Although the Windows Updates do bring in new features and improvements, there are times when they also introduce issues as well. The main cause for these arising bugs is the incompatibility between the old and new software components. One of the issues brought in by such bugs is Clock is missing, invisible or black This problem was experienced by users after they recently installed a feature update. This particular bug can make the Windows clock in the taskbar appear to be black or invisible which makes it hard for users to read the time on their computers. According to experts, this bug has something to do with the Windows Themes and Aero styling. To fix this issue, here are some suggestions that could help but before you get started, you have to restart Explorer first and see if it can help in resolving the problem – if it didn’t, follow the options given below carefully.

Option 1 – Try to disable Custom Theme

It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.

Right-click on your desktop and select Personalize.
Next, select Themes from the left menu and then select Windows 10 as your theme.
After that, you can delete all the other custom themes and create them again from scratch. This should fix the black or invisible Windows 10 Clock.

Option 2 – Try to edit your existing themes

If you don’t want to get rid of your existing themes, there is an alternative solution you can try to fix the missing Windows 10 Clock albeit it’s a bit of a complex one. Follow the given steps below to modify the existing themes and fix the missing or black Windows Clock.

First, you need to save your existing theme. Just simply right-click on your desktop and select Personalize and select Themes from the left menu.
Next, click on the Save Theme button below your custom theme to save it. You can name the theme anything.
After that, you can now modify the saved theme by going to C:/Users/UserName/AppData/Local/MicrosoftWindowsThemes.
From there, look for the file with the theme name you just saved, and then right-click on the file and open it with notepad or any other text editing app.
Now you have to look for the line that says, “Path=%SystemRoot%resourcesthemesAeroAeroLite.msstyles” and change it to “Path=%SystemRoot%resourcesthemesAeroAero.msstyles” and then save the file and rename it with some other name.
Afterward, go back to themes and select the new theme you’ve created. This should resolve the Windows Clock issue as well as other Themes and Taskbar issues.

Option 3 – Try disabling the small icons in Taskbar

This option should help you fix any Windows Clock cases. So if your Windows Clock is nowhere to be found, you can try to disable small taskbar icons on your Windows 10 PC.

Go to Settings > Personalization > Taskbar.
From there turn off the toggle button for the “Use small taskbar buttons” option. Note that this solution is only a temporary one and it may or may not work in some cases.

Diagnosing your PC/Preparing Automatic Repair

Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen. Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.

Option 1 – Try disabling the automatic Startup Repair

The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.

Click on Troubleshoot and go to the Advanced options.
After that, select Command Prompt and execute the following command:

bcdedit /set recoveryenabled NO

Restart your computer after that and then check.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.

Type “cmd” in the Start search and then right-click on the appropriate search result.
Next, select “Run as administrator” to open Command Prompt with admin privileges.
After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Now restart your computer and see if the problem is fixed or not.

Option 3 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.

Tap the Win + S keys to open the Search box.
Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
Wait until the process is completed and then restart your computer.
Once your computer has restarted, try accessing the file and check if the error persists.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.

Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth

Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

You need to first create an installation media which has the dame version of the operating system installed in your computer.
After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
Wait until the repair is completed and then shut down your computer
Now once your computer has restarted, check if it can now boot properly.

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