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0x800703EE when copying to external storage

If you are trying to copy or move files to and from your external storage device but you suddenly encounter the error 0x800703EE, then you’ve come to the right place as this post will guide you on how you can fix this error in your Windows 10 computer.

This kind of error when copying files may be accompanied by an error message that says, “The volume for a file has been externally altered so that the opened file is no longer valid”. This error prevents you from copying or moving the files to and from the external storage device.

This kind of issue might be caused by a service that belongs to a backup program that could be blocking the operation or a conflict with your third-party antivirus program. In addition, the error could also be due to corrupted or outdated USB drivers or it could be caused by a disabled Windows Backup and Volume Shadow copy service. It is also possible that some system files are corrupted or that the drivers for the external device are also corrupted. Whatever the cause is, here are some options you need to check out to fix the error.

Before you troubleshoot the error, you might want to try moving the files to another location on your local drive and remove the USB drive and insert it back again. After that, try to move or copy the file to the USB drive and see if it still throws an error. If it does, then you need to troubleshoot the problem further by following each one of the suggestions given below.

Option 1 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 2 – Try checking the Volume Shadow Copy and Windows Backup services

The next thing you can do to fix error 0x800703EE is to check the Volume Shadow Copy and Windows Backup service.

  • First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Services Manager.
  • From there, look for the Volume Shadow Copy service and right-click on it, and then select Properties.
  • After that, make sure that its Startup type is set to Manual and that its status is “Started” so if it isn’t, you need to click on the Start button and then on the Apply and OK buttons to save the changes made.
  • Once done, look for the Windows Backup Service and repeat the same process you did with the Volume Shadow Copy service.
  • After you complete the steps, restart your computer and see if the error is now fixed.

Option 3 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to copy the files to your external storage device again and check if the error is now gone.

Option 4 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 5 – Try to delete the Filter drivers

Note that this option is only applicable if you see the error 0x800703EE accompanied with the “The volume for a file has been externally altered so that the opened file is no longer valid” error message. Before you start, create a System Restore Point first.

  • Open the Registry Editor and navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, select the “{4D36E965-E325-11CE-BFC1-08002BE10318}” key and check if you can find the “Upperfilters” and “Lowerfilters” value in the right pane. If you can find them, right-click on them and select Delete.
  • Once done, exit the Registry Editor and restart your computer.

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Option 2 – Replace the DLL file from a trusted source

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Option 2 – Delete storage partition via Command Prompt

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Option 3 – Delete storage partition via Windows PowerShell

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Option 5 – Run the Windows Update Troubleshooter

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Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
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  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 7 – Run the SFC scan and DISM via Advanced Startup Options

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Option 8 – Try to run the Automatic Repair Utility

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Crime Stories: India Detectives (Season 1) — NETFLIX DOCUMENTARY

September 14

You vs. Wild: Out Cold — NETFLIX FILM The World’s Most Amazing Vacation Rentals — NETFLIX ORIGINAL

September 15

Countdown: Inspiration4 Mission to Space (Season 1 – Episodes 3 & 4) — NETFLIX DOCUMENTARY Too Hot to Handle Latino — NETFLIX ORIGINAL Nailed It! — NETFLIX ORIGINAL Schumacher — NETFLIX DOCUMENTARY

September 16

Safe House (2012) Birth of the Dragon (2017) He-Man and the Masters of the Universe (Season 1) — NETFLIX ORIGINAL My Heroes Were Cowboys (2021) — NETFLIX DOCUMENTARY

September 17

Chicago Party Aunt — NETFLIX ORIGINAL Sex Education (Season 3) — NETFLIX ORIGINAL Tayo and Little Wizards (Season 1) — NETFLIX FAMILY The Stronghold (2020) — NETFLIX FILM

September 22

Dear White People (Season 4) — NETFLIX ORIGINAL Confessions of an Invisible Girl — NETFLIX FILM

September 23

A StoryBots Space Adventure (2021) — NETFLIX ORIGINAL

September 24

Ganglands (Season 1) — NETFLIX ORIGINAL Midnight Mass — NETFLIX ORIGINAL My Little Pony: New Generation — NETFLIX FAMILY

September 28

Aba Twist, Scientist — NETFLIX FAMILY

September 29

Sounds Like Love — NETFLIX FILM
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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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Remove EmailAccountLogin PUP Removal Tutorial

EmailAccountLogin is a browser extension for Google Chrome, Mozilla, and Internet Explorer. This extension enables you one-click access to your favorite email providers, allowing you to easily check your email without typing the web address.

From the author: One-Click Access to quick links to the most popular email providers.

The Email Account Login new tab extension provides convenient, one-click access to several popular email services including Gmail, Yahoo, Facebook, Outlook, and Live mail along with providing direct access to a web search.

EmailAccountLogin is a browser hijacker, this extension hijacks your home page and replaces it with its own search engine. While active this extension monitors your website visits, links, clicks, and personal information. This information is later sold/forwarded to better server ads across its network. While using EmailAccountLogin you will see additional unwanted ads injected into your search results, sponsored links, and even sometimes pop-up ads. Several anti-virus scanners have categorized EmailAccountLogin as a Browser Hijacker and therefore, for security reasons, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser configuration settings are modified to make it do things you don’t intend. Browser hijacker malware is developed for many different reasons. It redirects you to the sponsored sites and inserts advertisements on the browser that helps its developer generate earnings. It may seem harmless, but most of these sites are not legitimate and could present a significant threat to your online safety. As soon as the program attacks your laptop or computer, it starts to mess things up a whole that slows your PC down to a crawl. In the worst-case scenario, you may be pushed to tackle serious malware threats as well.

Browser hijacking signs and symptoms

Signs that your internet browser is hijacked include: 1. your homepage has been reset to some mysterious webpage 2. when you key in a URL, you find yourself regularly directed to a different webpage than the one you actually meant 3. default web engine is modified 4. you’re getting new toolbars you haven’t witnessed before 5. you notice numerous ads pop up on your browsers or display screen 6. your web browser starts running slowly or displays frequent errors 7. you are blocked to access the websites of computer security solution providers.

How they get into your PC

Browser hijackers may use drive-by downloads or file-sharing networks or perhaps an e-mail attachment in order to reach a targeted computer. Many browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them additional functionality. A browser hijacker may also come bundled up with some freeware that you inadvertently download to your computer, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing. Browser hijacking can bring about severe privacy issues and even identity theft, disrupt your browsing experience by taking control over outbound traffic, considerably slows down your computer by depleting lots of resources and result in system instability also.

How to repair a browser hijack

Certain hijackers can be removed by simply uninstalling the corresponding free software or add-ons from the Add or Remove Programs in the Microsoft Windows control panel. Yet, some hijackers are far harder to find or get rid of as they might get themselves connected with some critical system files which allow it to operate as a necessary operating-system process. Furthermore, manual removal demands you to execute several time-consuming and complex actions which are very difficult to do for novice computer users. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you avoid browser hijacking in the first place, and mop up any existing issues. Along with anti-virus software, a PC optimizer tool will help you repair Windows registry errors, eliminate unwanted toolbars, secure your internet privacy, and improve overall system performance.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

All malware is bad and the effects of the damage can vary according to the specific type of malware. Some malware variants modify browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you will be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to get rid of the malware. So what should you do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to get rid of malware through alternate methods.

Install the anti-malware in Safe Mode

In Safe Mode, you may adjust Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In the event, the malware is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on the keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, look over the Safe Boot under the Boot tab, and then click Apply. After you restart into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to eliminate viruses and malware without any interference from another application.

Utilize an alternate internet browser to download security software

Some malware might target vulnerabilities of a specific browser that obstruct the downloading process. When you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by online hackers, the most effective plan of action is to switch over to a different web browser such as Chrome, Firefox, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install and run anti-virus from your flash drive

Another option is to save and run an antivirus software program entirely from a USB drive. Do these simple measures to clear up your affected PC using portable anti-malware. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you would like to install the anti-virus. Follow activation instructions. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double-click the antivirus software EXE file on the thumb drive. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware. If no other method of downloading and installing an anti-malware program works, then you’ve no other choice than to hit the final resort: a full Windows reinstallation, which can get rid of that nasty virus and help you regain internet access. If you’re unsure which method to use, simply contact our toll-free number 1-844-377-4107 to speak to our technical team. Our experts will take you step-by-step through the malware removal process on the phone and also restore your computer remotely.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

If you’re looking to download an anti-malware application for your computer, there are numerous tools out there to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is paid or free software. Some of them are excellent, some are ok types, and some will harm your PC themselves! You need to choose one that is dependable, practical, and has a strong reputation for its malware source protection. On the list of recommended software programs is SafeBytes Anti-Malware. SafeBytes has a very good history of top-quality service, and customers are very happy with it. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is made for end-users of all levels of IT literacy. With its cutting-edge technology, this application can help you get rid of multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. There are numerous great features you will get with this particular security product. The following are some of the features you might like in SafeBytes. Robust Anti-malware Protection: This deep-cleaning antimalware software goes much deeper than most anti-virus tools to clean your computer system. Its critically acclaimed virus engine locates and disables hard to remove malware that conceals deep inside your computer. Real-time Active Protection: SafeBytes offers real-time active monitoring and protection from all known computer viruses and malware. This software will always keep track of your computer for any suspicious activity and updates itself regularly to keep current with the latest threats. Fast Scan: This computer software has one of the fastest and most efficient virus scanning engines in the industry. The scans are highly accurate and take a little time to complete. Internet Security: SafeBytes gives an instant safety rating on the web pages you are going to check out, automatically blocking harmful sites and making sure that you’re certain of your safety while browsing the net. Lightweight: This application is not “heavy” on the computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. 24/7 Guidance: You can obtain high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EmailAccountLogin without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by EmailAccountLogin

Files: C:Program FilesEmail Account Login C:UserAppDataRoamingEmail Account Login C:ProgramDataEmail Account Login C:UsersUserAppDataLocalEmail Account Login %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677emailaccountlogin.exe %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveRecoveryStore.E2864823-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveE2864824-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet Explorerframeiconcache.dat %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commondbg.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggreen-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggrey-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjquery.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjson3.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonstats.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finish.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishindex.html %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishscript.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishstyles.css %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IES.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IESie.png Registry: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settingsrandom HKEY_LOCAL_MachineSoftwareClasses[adware name] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun .exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings CertificateRevocation = 0 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionrunrandom HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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